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Viewing 30 posts - 17,671 through 17,700 (of 25,536 total)
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  • in reply to: Can't add header image #919545

    Hi,

    Sorry I made changes on the Shop List page instead of your Shop page, I have added this css code also:

    .archive.woocommerce #av_product_description {
        min-height: 200px;
    }
    
    .archive.woocommerce #av_product_description .av-parallax.avia-full-stretch {
        height: 200px !important;
        transform: translate3d(0,0,0) !important;
    }
    
    .archive.woocommerce #av_product_description .av-parallax.avia-full-stretch .av-parallax-inner.av-parallax-woo {
        background-position: bottom left !important;
    }
    
    .archive.woocommerce #av_product_description .av-section-color-overlay {
        display: none !important;
    }

    Let us know if you need further assistance :)

    Best regards,
    Nikko

    in reply to: Removed the DEMO IMPORT #919537

    Hi,

    We can’t modify anything on your site since we don’t have access, can you give us a link to your site? so we can take a closer look and try to give you instructions and css codes to add on your site which should hide it. Just to confirm, it’s the main menu that you want removed?

    Best regards,
    Nikko

    in reply to: pictures in slider #919535

    Hi,

    Thanks for providing the login details, I had checked the backend and can see some js errors which are preventing the slider from working properly, would you give us permission to temporarily disable all plugins so we can try to isolate the issue? I’d like to disable the caching and minification plugin which usually cause this issue. As for the plugin social warfare, can you tell us the problem it has with the latest version of Enfold?

    Best regards,
    Nikko

    in reply to: Fullwidth Easy Slider not showing. #919529

    Hi,

    I see your slider is just showing a white space. Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
      ( do be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When your issue is fixed, you can always remove the plugin!
    If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.

    Best regards,
    Nikko

    Hi,

    Thanks for providing the link, can you add this css code in Quick CSS (located in Enfold > General Styling):

    @media only screen and (min-width:768px) and (max-width:959px) {
      #top.page-id-7 .flex_column_table.av-equal-height-column-flextable.-flextable {
        display: block;
      }
    
      #top.page-id-7 .flex_column_table.av-equal-height-column-flextable.-flextable .flex_column_table_cell {
        display: block;
        margin: 20px 0 0;
        width: 100%;
      }
    }

    Hope this helps :)

    Best regards,
    Nikko

    in reply to: The menu bar does not work on mobiles #919519

    Hi,

    We are very sorry for the inconvenience, I’m not sure why you can’t see the 4.2.4 update, that’s why I suggested to update manually via ftp, I have reviewed the thread from the beginning and checked your site and it seems that there’s a js error showing in the web console which prevents the burger menu/menu bar from working properly. Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
      ( do be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When your issue is fixed, you can always remove the plugin!
    If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.

    Best regards,
    Nikko

    in reply to: Fullwidth Easy Slider (Video) not working after update #919513

    Hi,

    Glad that we could help. :) Thanks for using Enfold and have a nice day!

    Best regards,
    Nikko

    in reply to: Fullwidth Easy Slider (Video) not working after update #919498

    Hi Kim,

    Sure, can you try adding this css code in Quick CSS (located in Enfold > General Styling):

    #top .mejs-container {
        max-height: none !important;
    }

    Hope this helps :)

    Best regards,
    Nikko

    • This reply was modified 7 years, 11 months ago by Nikko.

    Hey A Lenise,

    Thanks for contacting us!

    I have tried to login in themeforest and I didn’t have any issue. Before we would try to help you fix the site, can you please put your purchase code in the “Private Content”, we would like to help you but unfortunately we can’t help until we have a valid verification that the theme was purchased properly. This is necessary for us, since there are quite a few people out there who don’t buy the theme on themeforest and instead download it for free on illegal file sharing sites and then even have the audacity to ask us for support. Hope you understand.

    Best regards,
    Nikko

    in reply to: The menu bar does not work on mobiles #919481

    Hi,

    Can you try to update the theme via ftp? you should find the instructions in Rikard’s link, which has this title: Update manually via FTP

    Best regards,
    Nikko

    in reply to: Tab section with slider #919478

    Hi Marie,

    You can upload the screenshot in https://imgur.com/ and post the link here (you can put the link in private content if you only want it to be seen by moderators). I have checked the link now and it does show the 4th tab. Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
      ( do be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When your issue is fixed, you can always remove the plugin!
    If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.

    Best regards,
    Nikko

    in reply to: 500 Internal Server Error #919476

    Hey VMahesh87,

    Can you give us ftp access? so we can check further and try to debug.

    Best regards,
    Nikko

    in reply to: Logo top padding #919474

    Hey mframe,

    Try adding this css code in Quick CSS (located in Enfold > General Styling):

    #top #header .logo a {
        display: flex;
        align-items: center;
    }

    Hope this helps :)

    Best regards,
    Nikko

    in reply to: change size of page-thumb #919469

    Hi,

    Glad to hear that. Thanks for using Enfold and have a nice day :)

    Best regards,
    Nikko

    in reply to: The Events + page customization #919468

    Hey Inazad,

    Yes, as for the header image, you need to get the header image shortcode first (which will be needed later), you might need to enable Avia Layout Debugger: https://kriesi.at/documentation/enfold/enable-advanced-layout-builder-debug/

    then in your functions.php add this php code:

    add_action( 'ava_after_main_title', 'add_calendar_banner', 99 );
    
    function add_calendar_banner() {
    	if( is_post_type_archive( 'tribe_events' ) ) {
    		echo do_shortcode("[shortcode_here]");
    	}
    }

    replace [shortcode_here] with the header image shortcode. As for the color, you can set it in Enfold > General Styling > Main Content (tab) > Primary color. Hope this helps :)

    Best regards,
    Nikko

    Hey Tony,

    Can you post a link to the page mentioned? showing the 1/3 and 2/3 with fixed height, so we can try to give you css code that should work. You can post the link in private content if you want it only to be seen by moderators.

    Best regards,
    Nikko

    in reply to: Onepage mai menu highlight current section #919414

    Hey conTend,

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
      ( do be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When your issue is fixed, you can always remove the plugin!
    If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.

    Best regards,
    Nikko

    in reply to: Logo not centered in mobile #919412

    Hey sunardo,

    Please try adding this css code in Quick CSS (located in Enfold > General Styling):

    @media only screen and (max-width:767px) {
      .responsive .logo img {
        margin: 0 auto !important;
        position: relative;
        left: 27px;
      }
    }

    Hope this helps :)

    Best regards,
    Nikko

    in reply to: Tab section with slider #919406

    Hey celum78770,

    I have checked both pages and the 1st tab is active and not the 4th, the content is also right as it is showing the content of the first tab. Is this already fixed?

    Best regards,
    Nikko

    in reply to: Removed the DEMO IMPORT #919404

    Hi,

    I don’t think that’s possible however we can help hide the menu with some css codes, would this be okay for you?

    As for displaying image beside the text, Enfold doesn’t have that feature, we would be glad to help you with this customization, but at the moment there is no easy way to do this by using a small custom code snippet, so I am afraid its out of the scope of our support.

    But please feel free to request such feature at our feature request system: https://kriesi.at/support/enfold-feature-requests/

    This system allows us to keep track of user suggestions and lets you vote on the feature you would like to see the most. I am afraid though there is no guarantee that a feature will get implemented. If that’s something you really need you can always try to hire a developer for the task :)

    Best regards,
    Nikko

    in reply to: Contact form title color #919397

    Hey mframe,

    Try adding this css code in Quick CSS (located in Enfold > General Styling):

    #top .wpcf7-form h2 {
        color: #fff !important;
    }

    Hope this helps :)

    Best regards,
    Nikko

    in reply to: Enfold Sticky Header on 768 – 980px #919393

    Hey Regan,

    Can you try adding this css code in Quick CSS:

    @media only screen and (max-width: 989px) and (min-width: 768px) {
      .responsive.html_mobile_menu_tablet.html_header_top.html_header_sticky #top #wrap_all #main {
        padding-top: 189px !important;
      }
    
      #top .title_container .container {
        padding-top: 10px !important;
        padding-bottom: 10px !important;
        min-height: 56px !important;
      }
    }

    Let us know if this helps :)

    Best regards,
    Nikko

    Hi Paul,

    I have checked your site and doesn’t seem to use header, which makes it easier, you can just use Avia Layout Editor elements for the colors, and if it’s limited we can modify through css codes which we can add in Quick CSS (located in Enfold > General Styling). For now, I would suggest creating the 3 pages and set it up, give us the links then let us know the remaining adjustments (or change in color) then we’ll try to help out by giving you css codes that should help. :)

    Best regards,
    Nikko

    in reply to: Video acordion #919382

    Hey mcristina959,

    I think you can do similar to that with Enfold (except for the title & description), by using a Grid Row and make it 3 columns, then add Video element to each grid.
    Hope this helps :)

    Best regards,
    Nikko

    in reply to: Avoid link images #919378

    Hey nuncer,

    Can you post a screenshot showing that feature? I’m not sure what you are trying to achieve, do you just want to show images and not have link to it? Also tweaking wordpress core is outside the scope of our support, but we will try to help or just point you to the right direction.

    Best regards,
    Nikko

    in reply to: Customising the header #919376

    Hey AlpineWeb,

    You can refer to this thread: https://kriesi.at/documentation/enfold/adding-a-widget-area-to-the-header/
    Adjustments might be needed for the css to position it better. Hope this helps :)

    Best regards,
    Nikko

    in reply to: Anchor Link in Advanced Layerslider #919374

    Hi,

    Glad that we could help :) Thanks for using Enfold and have a great day!

    Best regards,
    Nikko

    in reply to: Main Content Heading Color #919373

    Hi,

    I have checked your site but I didn’t any footer widget, can you tell us what you are trying to achieve? maybe a mockup or screenshot of it, so we can picture it out and give you css code that should help.

    Best regards,
    Nikko

    in reply to: Enfold Changelog #919372

    Hi,

    I see, I apologize for my mistake there should be a version.txt, when you extract the downloaded zip file from themeforest you should see these files: https://imgur.com/a/Es6BA
    You can also check the changelog here: https://kriesi.at/documentation/enfold/enfold-changelog/

    Best regards,
    Nikko

    in reply to: Image on hover #919370

    Hi,

    You’re welcome, just glad we could help :)

    Let us know if you need further assistance or if we can close this thread.

    Best regards,
    Nikko

Viewing 30 posts - 17,671 through 17,700 (of 25,536 total)