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Viewing 30 posts - 17,521 through 17,550 (of 25,536 total)
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  • in reply to: fullwidth menu loading error #923707

    Hey Munford,

    Can you try adding this css code in Quick CSS section (located in Enfold > General Styling):

    #top .av-submenu-container.av-sticky-submenu {
        max-width: 1310px !important;
    }

    Let us know it helps :)

    Best regards,
    Nikko

    Hey bonbuttercup,

    Can you try adding this css code in Quick CSS section (located in Enfold > General Styling):

    .home #av-masonry-1 .av-inner-masonry-content.site-background {
        background: transparent !important;
    }

    Hope it helps :)

    Best regards,
    Nikko

    Hey netcoenterprises,

    Can you try to upgrade your php version to atleast 5.6.3 and above, we would recommend using php 7.0. Let us know if this helps.

    Best regards,
    Nikko

    in reply to: Mystery Line – cannot remove #923699

    Hey bonbuttercup,

    Try adding this css code in Quick CSS section (located in Enfold > General Styling):

    .page-id-513 #after_section_1 {
        border: 0 !important;
    }

    Let us know if this helps :)

    Best regards,
    Nikko

    in reply to: Purchase code does not work #923694

    Hey RafikBK,

    Just to confirm, are you trying to activate the layerslider that’s bundled within the theme? if yes, the purchase code you have when you purchased Enfold would not work on layerslider, you would need to purchase the stand-alone version of layerslider to do that. You don’t need activate the layerslider bundled within the theme since it already has the features the stand-alone version has except for some premium features.

    Best regards,
    Nikko

    in reply to: Fixed menu on a single page #923687

    Hey viaggiareverde,

    Can you try to use this format on your headings:

    <h2 class="anchortag_wrap"><a name="valigia" class="anchortag"></a> VALIGIA</h2>

    then on Quick CSS section (located in Enfold > General Styling), add this css code:

    .anchortag_wrap {
        position: relative !important;
    }
    
    .anchortag_wrap a.anchortag {
        position: absolute;
        top: -80px;
    }

    Let us know if this helps :)

    Best regards,
    Nikko

    in reply to: Layer Slider Problem After 4.2.6 Update #923679

    Hey scotthco,

    I have tested Enfold 4.2.6 on my end however, I could not replicate the issue you are having, I have modified your layerslider settings and some of the layers, let us know if you need further assistance.

    Best regards,
    Nikko

    in reply to: Slow loading connection error #923664

    Hi,

    Thanks it worked. I have checked it and you’re site loads in few seconds, checked by enabling debug and logs and there are no errors though there are some php notices which can be ignored since it doesn’t cause any issue but to fix it, you need to update to the latest version of Enfold. Also just to note that the site returned a 500 Internal Error once when I tried to click on the edit page (happened only once), which I think there’s some issue with the server.

    Best regards,
    Nikko

    in reply to: The Events + page customization #923651

    Hi,

    Sure, can you give us ftp access? so we can try to do it via ftp and can easily undo if there is an issue.

    Best regards,
    Nikko

    in reply to: DEMO THEMES CAN NOT BE IMPORTED #923649

    Hi fatdogcreatives,

    Can you create a separate thread? then give us temporary admin access, as well as ftp access so we can try to debug and check further. Make sure to put the details in Private Content section so only the moderators and the thread creator (which is you when you create the new thread) can view it.

    Best regards,
    Nikko

    in reply to: header fixed and slider below ? #922388

    Hi,

    Glad that Vinay helped you. Let us know if you need further assistance :)

    Best regards,
    Nikko

    in reply to: My blog posts don't line up…. #922387

    Hi,

    You’re always welcome, once your IT have done the upgrade, let us know your feedback :)

    Best regards,
    Nikko

    in reply to: Images not showing #922385

    Hi,

    Glad that we could help, we’re glad that all is good now on your end. Thanks for using Enfold and have a great day! :)

    Best regards,
    Nikko

    in reply to: The Events + page customization #922380

    Hi,

    Try to use this shortcode:

    [av_section min_height='' min_height_px='500px' padding='default' shadow='no-shadow' bottom_border='no-border-styling' bottom_border_diagonal_color='#333333' bottom_border_diagonal_direction='' bottom_border_style='' custom_arrow_bg='' id='' color='main_color' custom_bg='' src='https://partners.komutel.com/wp-content/uploads/2018/02/ph_entete-web.jpg' attachment='3643' attachment_size='full' attach='scroll' position='top left' repeat='no-repeat' video='' video_ratio='16:9' overlay_opacity='0.5' overlay_color='' overlay_pattern='' overlay_custom_pattern='' av_element_hidden_in_editor='0'][av_heading heading='SALES TOOLS' tag='h3' style='blockquote modern-quote' size='' subheading_active='' subheading_size='15' padding='3' color='custom-color-heading' custom_font='#ffffff' av-medium-font-size-title='' av-small-font-size-title='' av-mini-font-size-title='' av-medium-font-size='' av-small-font-size='' av-mini-font-size='' admin_preview_bg=''][/av_heading][/av_section]

    or copy it from here: https://pastebin.com/G84Rw0JA then replace SALES TOOLS with the title that you want to use. Hope it helps :)

    Best regards,
    Nikko

    in reply to: Images not showing #922371

    Hi,

    I’m not also sure what’s causing that, can you try checking the .htaccess file, probably it’s forcing your site to use https.

    Best regards,
    Nikko

    in reply to: Move widget on shopping page to top for mobile #922369

    Hi,

    Try adding this css code in the Quick CSS section located in Enfold > General Styling:

    @media only screen and (max-width:767px) {
      .responsive #top.archive.woocommerce-page #main .sidebar {
        display: block;
        border-color: transparent;
      }
    
      .responsive #top.archive.woocommerce-page #main .sidebar .inner_sidebar {
        margin-left: 0;
      }
    
      .responsive #top.archive.woocommerce-page #wrap_all .container_wrap_first .container {
        display: flex;
        flex-direction: column-reverse;
      }
    }

    Hope it helps :)

    Best regards,
    Nikko

    in reply to: Slow loading connection error #922357

    Hi,

    Hmm, still could not connect are you using port 21 or 22? also then encryption is it “Use explicit FTP over TLS” or plain ftp?

    Best regards,
    Nikko

    in reply to: symbol boxes – same lengths #922351

    Hi,

    Can you try to change 600px in Rikard’s code to 660px, if that doesn’t work, try to adjust the value higher.

    Best regards,
    Nikko

    in reply to: Add elements to category pages #922343

    Hey Daniel,

    I think it’s possible but I don’t think it’s easy to do since wordpress is designed to have a category pages modified through template (php files) and not in the wordpress dashboard, so to change it you will need to use a child theme: https://kriesi.at/documentation/enfold/using-a-child-theme/ then copy archive.php from the enfold theme, paste it on the child theme and rename it to category.php and tweak it from there.

    Best regards,
    Nikko

    in reply to: Move widget on shopping page to top for mobile #922335

    Hey Erik,

    Can you post a link to your site? so we can take a closer look.

    Best regards,
    Nikko

    Hey HeeHA,

    I could not view your code properly, can you post it here https://pastebin.com/ and give us the link to it.

    Best regards,
    Nikko

    Hey AliAbabwa,

    We apologize for the inconvenience however the layerslider bundled in Enfold would most likely be updated 3rd week of march, the next release of Enfold.

    Best regards,
    Nikko

    in reply to: Slow loading connection error #922321

    Hi,

    Sorry for a bit delayed response, I tried the ftp access with filezilla but it doesn’t work on my end (tried different settings), please check.

    Best regards,
    Nikko

    in reply to: Adjust margins/padding on a widget in a page #922318

    Hi,

    I don’t think that’s possible without tweaking core files, as for the section number, you just need to count the color sections, the 6th Color Section will have that #av_section_6 id and next to it usually have that #after_section_6 id. Hope this helps.

    Best regards,
    Nikko

    in reply to: issue tab section – images on mobile wont show #922291

    Hey Jurg,

    Can you post a screenshot on how it looks on your mobile device? are you using android phone or iphone?

    Best regards,
    Nikko

    in reply to: My blog posts don't line up…. #922288

    Hi,

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
      ( do be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When your issue is fixed, you can always remove the plugin!
    If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.

    Best regards,
    Nikko

    in reply to: Layer Slider not showing up at Apple iPad Mini 2 #922254

    Hi,

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
      ( do be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When your issue is fixed, you can always remove the plugin!
    If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.

    Best regards,
    Nikko

    in reply to: Vertical Align Content Slider #922250

    Hi,

    Can you give us a link to your site? so we can take a closer look, and try to help if we can.

    Best regards,
    Nikko

    in reply to: Header #922232

    Hey aniesen,

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
      ( do be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When your issue is fixed, you can always remove the plugin!
    If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.

    Best regards,
    Nikko

    Hi,

    Glad that Basilis helped you, let us know if you need further assistance :)

    Best regards,
    Nikko

Viewing 30 posts - 17,521 through 17,550 (of 25,536 total)