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Hi bakbek,
Try adding this css code in Quick CSS (located in Enfold > General Styling):
.home #av-layout-grid-1 .flex_cell { text-align: center; } .home #av-layout-grid-1 .flex_cell .flex_column.av_one_fourth { display: inline-block; float: none; }
Hope it helps :)
Best regards,
NikkoHi celum78770,
We’ll be closing this thread then.
Thanks for using Enfold and have a great day!Best regards,
NikkoHi celum78770,
We’ll be closing this thread then.
Thanks for using Enfold and have a great day!Best regards,
NikkoHi celum78770,
I’ll mark this closed.
Feel free to comeback if you need further assistance.
Thanks for using Enfold and have a great day!Best regards,
NikkoAugust 20, 2018 at 4:01 pm in reply to: Product name from Enfold dedicated product page not updating on google!? #999428Hey Anders,
Try checking out the instructions in this post:
https://support.google.com/webmasters/answer/6065812?hl=en
Hope it helps.Best regards,
NikkoHi Toni,
I’m not also sure why the new ones aren’t working, I’ve tested it on my end and was working, so I just tweaked it on the file mentioned.
Glad that we could help. :)
Please feel free to comeback if you need further assistance.
Thanks for using Enfold and have a great day!Best regards,
NikkoAugust 20, 2018 at 3:37 pm in reply to: Change the default colour of the dark translucent button #999417Hi B,
Can you try adding this css code in Quick CSS (located in Enfold > General Styling):
#top #wrap_all .avia-button .avia_iconbox_title { position: relative; top: 3px; } #top #wrap_all .avia-button.avia-color-dark .avia_iconbox_title { top: 0; }
Hope it helps.
Best regards,
NikkoAugust 20, 2018 at 2:29 pm in reply to: Blank space below the footer only in blog article or archive #999380Hi annesite,
Yes, they are basically the same.
Glad to hear that it’s all good :)
Feel free to comeback if you need further assistance.
Thanks for using Enfold and have a great day!Best regards,
NikkoHi SoundComposer,
Thanks for giving us admin access. I was able to access your site and not really sure why the wordpress embed shortcode: https://codex.wordpress.org/Embed_Shortcode which is used by Enfold doesn’t work properly on your end especially vimeo videos (youtube is working). I modified video.php (located in enfold > config-templatebuilder > avia-shortcodes > video folder) in line 392:
$output = $wp_embed->run_shortcode("[embed]".trim($src)."[/embed]");
with:
//$output = $wp_embed->run_shortcode("[embed]".trim($src)."[/embed]"); $output = do_shortcode('[video src="' . $src . '" ' . $poster . ']');
then added this css code in Quick CSS (located in Enfold > General Styling):
#top .mejs-container .mejs-controls { display: none; }
Let us know if there are any issues caused by this change. Hope it’s all good :)
Best regards,
NikkoHi Trent Dyrsmid,
No, I think that are the only solutions so I think it’s more of a caching issue as you can see in the screenshot the size should have changed it to full which means that the url of the image is supposed to look like mydomain.com/uploads/2018/08/myimage.jpg but instead it still fetches the cropped image which the url would look like this mydomain.com/uploads/2018/08/myimage-845×321.jpg
Can you give us temporary admin access to your site to check the settings and probably clear cache as well as ftp access to modify the file I mentioned so we can try to test it and check further.
Just place the wp-admin and ftp access in private content so it’s only visible to the moderators.Best regards,
NikkoAugust 20, 2018 at 11:59 am in reply to: [URGENT]: Header icon displaying & menu changes color #999318Hi rpesce,
We apologize for the late response. I checked your site the issues you have on the site isn’t there anymore when checking on an ipad or adjusting the browser size.
The only things I see on ipad is the large white space between the header and the content heading as shown in the screenshot 1 (ipad) in private content.
This can be fixed by adding this css code:.html_header_transparency #top .avia-builder-el-0 .container { padding-top: 0; } p.slab-text { margin-top: 0 !important; }
after this media query code in style.css of your child theme:
@media only screen and (max-width: 959px) {
In the mobile version however there are lots of things that should be fixed (see screenshot 2 in private content).
The burger menu seems to be out of position vertically, you can fix this my removing:margin-top: 30px;
from this code in style.css:
.av_main_nav_header.av_menu_right .ubermenu-responsive-toggle { float: right; margin-top: 30px; }
then add this css code in your child theme’s style.css:
.page-id-431 #av_section_1 .flex_column.av_one_full.first { padding: 0 !important; }
and place it after this media query:
@media only screen and (max-width: 767px) {
Hope this helps.
Best regards,
NikkoHi anweb,
I checked the screenshot link you gave however it returns a 404 Error (Page not found).
Can you try to upload it in https://imgur.com/ or any online image sharing sites the post the link here.
You can also post the link in private content if you want it to be seen only by moderators.Best regards,
NikkoHi ProTravelGolf,
I have checked your site and noticed that you don’t have the email field though it’s required by the form.
Can you try to uncheck Comment author must fill out name and email in Settings > Discussion.
Hope this helps.Best regards,
NikkoAugust 10, 2018 at 1:16 pm in reply to: Lightbox functionality no longer working with latest Enfold update #995938Hi DiscoverLink,
I have made changes on your child theme’s header.php, update it’s content and added the layerslider that was inserted on your header.
The original code on your child theme’s header.php is in private content.
Let us know if you need further assistance :)
@Guenni007: thanks for helping out :)Best regards,
NikkoHi cbablick,
Thanks for giving us admin access.
It’s fixed, I have set Disabling of template builder elements to Always load all elements in Enfold > Performance.
Let us know if you need further assistance :)Best regards,
NikkoAugust 9, 2018 at 10:13 am in reply to: How to set different colors to button on Easy Slyder #995344Hi kazeko,
Thanks for giving us the link as well as the login credentials, however it doesn’t work on my end, please check.
I could confirm you’re using a Fullwidth Easy Slider though you only have 1 button, so I couldn’t verify the color of the 2nd button, however the Fullwidth Easy Slider has the option to change the button 1 color as well as button 2 color, have you also set them?Best regards,
NikkoHi honkatech,
Thanks for giving the screenshots, it’s make it easier to spot the problems.
For the header issue, what font did you use before? I checked that it’s using Quick Sand which is why it’s looking like that.
For the content, I don’t really see the issue on my end as it’s showing the correct one on my end.
For the footer, the problem is copyright, footer links and social media icons are occupying a lot of space which is why the footer links are pushed below. Adjusting the footer links to make it shorter should help and probably on narrower screens.Best regards,
NikkoAugust 9, 2018 at 9:44 am in reply to: contact form – possibility in the text-block is disappeared #995325Hi Carsten,
I see, it was removed on text block since you already have the option to add the contact form via Advanced Layout Builder.
The shortcodes can still be used though and you can still generate it using the Magic wand icon in the Default Editor.Best regards,
NikkoHi anweb,
Thanks for giving us the login link, however what we need is the login link generated by the plugin we suggested so we can login by just clicking on the link.
Or you can just give us temporary admin access, so we can check further.Best regards,
NikkoHi Marssolutions,
I see unfortunately we don’t have that option, also I don’t think there are video sliders that does that.
I could only suggest to check Loop Video Player in the slider so it looks better.Best regards,
NikkoHey Chris,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( do be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.Best regards,
NikkoHi felipe-mello,
Glad that it’s all good.
It’s the simplest solution for the issue, another alternative is write some js code which takes more time.
Let us know if you need further assistance or if we can close this thread.Best regards,
NikkoHi digioiarte,
I haven’t made any changes on your site (also the access you gave isn’t administrator so we can’t do anything).
Probably just a caching issue. Can you give us the link to one of the 3 sites that has the issue and include a screenshot of the issue as well? so we can check further.Best regards,
NikkoHi tekniskakari,
No this is not possible with only css so you’ll have to add the php code in order for the category to show.
Best regards,
NikkoHi grantcardone,
Thanks for giving us admin access.
I checked your site and what is set in the backend is correct.
The custom css in Quick CSS is still fetched properly, I tried to change the body font and it works fine.
If this is not the style that you had previously, I’m not sure if we can retrieve them without backup, maybe you can set it again and after finishing the settings go to Enfold > Import/Export > Export Theme Settings File so you have your settings saved and can be restored again if needed.
Best regards,
NikkoAugust 9, 2018 at 8:52 am in reply to: Problem Updating Enfold: "Download failed. Problem downloading theme" #995302Hey AJDesignCo,
Have you tried updating it in Enfold > Theme Update (in your case it’s ideals > Theme Update)?
Best regards,
NikkoHi asapevictions,
I have checked your site in desktop, tablet and mobile and it looks great on my end.
Can you give us a screenshot on how it looks on your tablet or mobile phone?
You can upload the image/screenshot in https://imgur.com/ or any online image sharing sites and post the link here.
You can also post it in private content if you want it only to be seen by moderators.Best regards,
NikkoAugust 9, 2018 at 8:41 am in reply to: Lightbox functionality no longer working with latest Enfold update #995294Hi DiscoverLink,
I checked the header.php of your child theme and noticed that it is obsolete.
Please update the contents of your header.php with the header.php of the latest version of Enfold.
This should fix the issue you’re having.Best regards,
NikkoHi ProTravelGolf,
Yes, try adding this css code:
#commentform label { float: none; }
Hope it helps.
Best regards,
NikkoHey cbablick,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( do be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.Best regards,
Nikko -
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