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Viewing 30 posts - 15,331 through 15,360 (of 25,536 total)
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  • Hey Michael,

    We don’t have that option, however this post might help you get better score:

    Best regards,
    Nikko

    Hey Tony,

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
      ( do be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When your issue is fixed, you can always remove the plugin!
    If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.

    Best regards,
    Nikko

    in reply to: Contact form not sending e-mail with automatic text. #1016935

    Hi studioinktvis,

    Try checking out this thread: https://kriesi.at/support/topic/contact-form-not-sending-auto-reply-emails/
    Hope it helps.

    Best regards,
    Nikko

    in reply to: Blog page #1016934

    Hi Marc,

    You can just use the Blog Posts Element for that and when you edit it you should see Blog Style.
    You can also check out our demo: https://kriesi.at/themes/enfold-2017/blog/
    Hover over the Blog in the main menu and you should see different types of it.

    Best regards,
    Nikko

    in reply to: All of sudden my fonts and spacing looks off #1016072

    Hi dilge,

    Glad to hear that it’s fixed. :)
    Feel free to post a new thread, if you need further assistance.
    Thanks for using Enfold and have a great weekend!

    Best regards,
    Nikko

    in reply to: Blog page #1016053

    Hey prana3stil,

    Can you elaborate the issue?
    There are multiple blog style options provided by Enfold theme and each one of them is unique and atleast one of them should suit with what you need.
    The 2 blogs you used varies from one another and should not be displayed the same but the essential contents for it should be there like title, featured image and date while other things such as read more button or excerpt are used on some blog styles.
    I hope this clears it out. If I misinterpreted the issue, please let us know.

    Best regards,
    Nikko

    in reply to: Footer bug #1016047

    Hi pixeet2016,

    I noticed that the bug only appears on product pages that aren’t using Avia Layout Builder.
    Can you try to switch those pages that has those issues.
    For the meantime, I have added this code to fix the product pages that has those issues.

    .single-product .container_wrap_first.container_wrap.sidebar_right .container {
        max-width: 100%;
        width: 100%;
        padding: 0;
    }
    
    .single-product .container_wrap_first.container_wrap.sidebar_right .container .content.av-content-small {
        width: 100%;
    }
    
    .single-product .container_wrap_first.container_wrap.sidebar_right .container .content.av-content-small .entry-content-wrapper {
        padding-right: 0;
    }
    
    .single-product .container_wrap_first.container_wrap.sidebar_right br {
        display: none;
    }
    
    .single-product .container_wrap_first.container_wrap.sidebar_right .av_iconlist_title br {
        display: block;
    }
    
    .single-product .container_wrap_first.container_wrap.sidebar_right .av_gmaps_main_wrap {
        padding-bottom: 50px;
    }
    
    .single-product .container_wrap_first.container_wrap.sidebar_right .flex_column_table,
    .single-product .container_wrap_first.container_wrap.sidebar_right 
     .av_textblock_section {
        max-width: 1210px;
        margin-left: auto;
        margin-right: auto;
    }
    

    Best regards,
    Nikko

    in reply to: social icons not showing in mobile view #1016041

    Hi John,

    Thanks for giving us the admin access.
    I have removed the codes I suggested and added this code in Quick CSS:

    @media only screen and (max-width:479px) {
      .responsive #top #wrap_all #header_main .social_bookmarks {
        display: block !important;
      }
    
      .responsive #top .av-logo-container .avia-menu.av_menu_icon_beside {
        padding-right: 25px;
        margin-right: 25px;
        border-right-width: 1px;
        border-right-style: solid;
      }
    
      .responsive #top #wrap_all .main_menu {
        right: 0 !important;
      }
    }

    Clearing browser cache might be needed.
    Let us know if this helps :)

    Best regards,
    Nikko

    in reply to: Header transparent on touch devices #1016038

    Hi imokweb,

    Glad to hear that it’s fixed and thanks for posting the solution that worked for you :)
    Feel free to comeback if you need further assistance.
    Thanks for using Enfold and have a great day!

    Best regards,
    Nikko

    in reply to: Full-width iframe to external site #1016035

    Hi Russ,

    Glad that we could help :)
    Feel free to comeback if you need further assistance.
    Thanks for using Enfold and have a great day!

    Best regards,
    Nikko

    in reply to: Full-width iframe to external site #1016027

    Hey russavery,

    You need to atleast specify height and width.
    Try to use this code and just replace url_here:

    <iframe src="url_here" width="1300" height="1500"></iframe>

    Hope this helps.

    Best regards,
    Nikko

    in reply to: 404 page settings #1016024

    Hey jb84,

    Go to Enfold > Performance > Disabling of template builder elements then set it to: Always load all elements.
    Hope this helps.

    Best regards,
    Nikko

    in reply to: saving didn’t work please reload the page and try again #1016020

    Hi cybercats,

    Glad that it’s fixed.
    If you need further assistance, feel free to create a new thread.
    Thanks for using Enfold and have a great day!

    Best regards,
    Nikko

    in reply to: Change Table style in textblock #1016019

    Hey istaring,

    Try adding this css code in Quick CSS (located in Enfold > General Styling):

    .page-id-4772 .avia_textblock {
        color: black !important;
    }

    This code will only affect the page you gave and only for text block.
    Hope this helps.

    Best regards,
    Nikko

    in reply to: Code Block Glitch #1016014

    Hey Marcia,

    Can you post the code you are adding in the codeblock?
    You can also post it in https://pastebin.com/ then post the link to the code here.
    If you want the code to be seen only by moderators you can post it in private content.

    Best regards,
    Nikko

    in reply to: Image overlay bg color #1016012

    Hi AWZ,

    Thanks for giving us the link.
    As for the grey overlay, try adding this css code in Quick CSS (located in Enfold > General Styling):

    #top .main_color .avia-button .image-overlay {
        background: transparent !important;
    }

    As for the top padding, are you referring on top of the image? since I could see there’s a button on top of it.
    Best regards,
    Nikko

    in reply to: All of sudden my fonts and spacing looks off #1016007

    Hey dilge,

    I checked for the first 2 sections and I think it looks good, as for the huge padding from left and right, I think that is normal for wide screens since the maximum with is 1310px.
    To make it wider, try adding this css code in Quick CSS (located in Enfold > General Styling):

    .responsive .avia-section.avia-full-stretch .container {
        width: 100%;
        max-width: 100%;
    }

    As for the h1 text in uppercase, I checked the backend and seems to be accurate. Can you tell us which text you are referring?

    Best regards,
    Nikko

    in reply to: Header transparent on touch devices #1016004

    Hi imokweb,

    I checked your site and it seems like you have some js script that adds the background color to the #header after you have scrolled down then scroll up.
    Where did you insert the code for it? so we can try to check further.
    As for the mobile issue you mentioned, I was able to check it using an android phone and I was able to open it without any issues, are you using an android phone or iphone?

    Best regards,
    Nikko

    in reply to: Grid row text align horizontal #1016002

    Hi jjdenmark,

    1. Try to use a child theme: https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#why-child-theme
    2. Then copy the code provided in this link: https://kriesi.at/documentation/enfold/intro-to-advanced-layout-builder/#add-elements-to-alb
      to the functions.php of the child theme
    3. Go to wp-content > themes > enfold > config-templatebuilder > avia-shortcodes then copy the whole grid_row folder and paste it to wp-content > themes > enfold-child > shortcodes folder
    4. Modify grid_row.php in the child theme and find this code (line 388-390):
      $output .=  avia_new_section($params);
      $output .=  ShortcodeHelper::avia_remove_autop($content,true) ;
      $output .= avia_section_after_element_content( $meta , 'after_submenu_' . avia_sc_grid_row::$count, false);

      replace it with:

      $output .=  avia_new_section($params);
      $output .= '<div class="container">';
      $output .=  ShortcodeHelper::avia_remove_autop($content,true) ;
      $output .= '</div>';
      $output .= avia_section_after_element_content( $meta , 'after_submenu_' . avia_sc_grid_row::$count, false);

    Best regards,
    Nikko

    in reply to: Link in image gallery #1015992

    Hi SoWeAre,

    You can edit the Masonry Gallery then click on Add/Edit Gallery and select each image, you should see the custom link field as seen on this screenshot:
    https://imgur.com/a/YwbIW6e (it’s marked in red)
    Hope this helps.

    Best regards,
    Nikko

    in reply to: Site crashes on update to Theme #1015988

    Hi AB,

    Glad to hear that it’s fixed :)
    If you need further assistance, feel free to post a new thread.
    Thanks for using Enfold and have a great day!

    Best regards,
    Nikko

    in reply to: social icons not showing in mobile view #1014880

    Hey John,

    Can you try adding this php code at the bottom of functions.php:

    function move_social_icons(){
    	?>
    	<script>
    	(function($){
    
    		function move_icons() {
    			var isMobile	 		= $('#header_main .av-burger-menu-main').css('display'),
    				htmlString   		= $('#header .social_bookmarks').html(),
    				headerMainContainer = $('#header_main .inner-container');
    				//console.log(htmlString);
    				if(isMobile == 'none') return;
    				
    				
    				$('<div class="noLightbox social_bookmarks social_bookmarks_mobile">' + htmlString + '</div>').appendTo(headerMainContainer);
    				
    		}
    	
    		$(window).on('load resize',function() {
    			move_icons();
    		});
    	})(jQuery);
    </script>
    <?php
    }
    add_action('wp_footer', 'move_social_icons');

    Then inside the WP Dashboard, go to Enfold > General Styling > Quick CSS > add this css code:

    @media only screen and (max-width:767px) {
      .responsive #top #wrap_all #header .social_bookmarks_mobile {
        display: block !important;
        left: auto !important;
        right: 0 !important;
      }
    }

    Hope it helps.

    Best regards,
    Nikko

    in reply to: Grid row text align horizontal #1014870

    Hey Jonas,

    Can you try adding this css code in Quick CSS (located in Enfold > General Styling):

    #top #wrap_all .av-layout-grid-container {
        max-width: 1310px;
        margin: 0 auto;
        padding: 0 50px;
    }

    Let us know if this helps.

    Best regards,
    Nikko

    in reply to: about us on desktop and mobile #1014842

    Hi Hayco,

    You’re welcome. :)
    Go to Enfold > Theme Options, make sure it’s in English Language then set the Homepage to your English homepage and that should fix it.
    Let us know if this helps.

    Best regards,
    Nikko

    in reply to: Ajax window stopped working #1014813

    Hi smoothbob,

    You should find it in functions.php if you have added the code Peter gave in:

    you should find this code:

    add_action('wp_footer', 'ava_auto_resize');

    then replace wp_footer with wp_head

    Best regards,
    Nikko

    in reply to: custom menu in widget area on main content #1014809

    Hi S.,

    Try adding this css code:

    #menu-plp-sidebar_menu li:hover a {
        color: black;
    }

    Let us know if this helps :)

    Best regards,
    Nikko

    in reply to: EMode #1014799

    Hi prana_aok,

    If you just need to have 5 columns then no php code is needed.
    Just go to Enfold > Footer > Footer Columns then set it to 5 and save.
    That should give you another column. Hope this helps :)

    Best regards,
    Nikko

    in reply to: Filesize bigger than source of automatically scaled images #1014414

    Hi eC,

    We apologize for the inconvenience.
    The issue posted is currently in the queue of things to be fixed and our devs are currently working on other issues/bugs that are reported first but rest assured that they are working hard to fix issues as soon as possible.
    As a temporary solution, can you try to add this code at the bottom of functions.php:

    function av_return_100(){ return 80; }
    add_filter('jpeg_quality', 'av_return_100');
    add_filter('wp_editor_set_quality', 'av_return_100');

    Let us know if this helps.

    Best regards,
    Nikko

    in reply to: Ajax window stopped working #1014391

    Hi smoothbob,

    Can you try to change wp_footer in:

    add_action('wp_footer', 'ava_auto_resize');

    to

    wp_head

    Best regards,
    Nikko

    in reply to: Footer bug #1013733

    Hi pixeet2016,

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
      ( do be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When your issue is fixed, you can always remove the plugin!
    If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.

    Best regards,
    Nikko

Viewing 30 posts - 15,331 through 15,360 (of 25,536 total)