Viewing 11 posts - 1 through 11 (of 11 total)
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  • #1009897

    Hey,

    I am encountering a problem on my Enfold-installations – when uploading images via the dashboard (each already around 200KB, but resolution way above 1500x900px), the automatically scaled images, mostly the higher resolution ones, are actuially bigger in filesize than the sources. I tried already different images, jpg’s and png’s, and different programs to export them – but still the same problem. How is that possible, as it somehow doesn’t make sense to me? Hope somebody has an idea what could go wrong here and how to fix this.

    Thanks and best regards,
    eC

    #1010194

    Hey eC,

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
      ( do be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When your issue is fixed, you can always remove the plugin!
    If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.

    Best regards,
    Nikko

    #1011261

    Hi Nikko,

    you can find the credentials in the private section. Please have a look at the five most recent images uploaded for test purposes in 09-2018.

    Thanks a bunch and best regards,
    eC

    #1011337

    Hi eC,

    Here is a thread for you to consider

    Best regards,
    Victoria

    #1011363

    Hi Victoria,

    unfortunately this did not fix it – the filesizes remain the exact same after uploading the images.

    Thanks and best regards,
    eC

    #1011969

    Hi eC,

    Thanks for giving us admin access.
    I have tested it and I’m not sure why it’s uploading a larger image size.
    I already reported this to our devs to check further on the issue.

    Regards,
    Nikko

    #1014244

    Hi Nikko,

    it’s been almost a week now – thus I wanted to catch up and ask if there were any new insights on this?

    Thanks again,
    eC

    #1014414

    Hi eC,

    We apologize for the inconvenience.
    The issue posted is currently in the queue of things to be fixed and our devs are currently working on other issues/bugs that are reported first but rest assured that they are working hard to fix issues as soon as possible.
    As a temporary solution, can you try to add this code at the bottom of functions.php:

    function av_return_100(){ return 80; }
    add_filter('jpeg_quality', 'av_return_100');
    add_filter('wp_editor_set_quality', 'av_return_100');

    Let us know if this helps.

    Best regards,
    Nikko

    #1015419

    Hi Nikko,

    thanks a bunch – it seems like this has resolved the issue. Could you explain what this exactly does in comparison to the regular behavior?

    Thanks and best regards,
    eC

    #1015553

    Hi,

    Just a small update for the sizes, nothing else :)

    Best regards,
    Basilis

    #1015599

    i have on most my installations now:

    function av_return_100(){ return 65; }
    add_filter('jpeg_quality', 'av_return_100');
    add_filter('wp_editor_set_quality', 'av_return_100'); 

    it seems that the 65 is nearby the Photoshop jpeg 35 til 45 % Quality

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