Forum Replies Created

Viewing 30 posts - 14,731 through 14,760 (of 25,536 total)
  • Author
    Posts
  • in reply to: WooCommerce Empty Cart Issue After Adding Products #1040844

    Hey npmcgrew,

    Can you create a staging site (basically a clone of your site on your subdomain)? so we can do some testing without affecting your live site.
    Here is a post on creating a staging site that might help: https://themeisle.com/blog/wordpress-staging-site/

    Best regards,
    Nikko

    in reply to: How to remove image from product title #1040838

    Hey bakbek,

    Try adding this css code in Quick CSS:

    .products .outofstock .inner_product_header_cell a:before {
        background: transparent;
    }

    if that doesn’t work, then use this instead:

    .products .outofstock .inner_product_header_cell a:before {
        background: transparent !important;
    }

    Best regards,
    Nikko

    in reply to: Fixed column #1040836

    Hey yaelbar,

    Is this already done? you have a sticky column on the left (I thought it should be the one on the right with images). I see this code being implemented and working so far:

    .sticky-column > div {
        text-align: left !important;
        width: 44% !important;
        position: fixed;
    }

    Best regards,
    Nikko

    in reply to: A few issues #1040834

    Hey yaelbar,

    1. I have checked it and I see the logo always inside the header, can you give a screenshot on how it looks at your end? please upload it in https://imgur.com/ or other online image sharing sites and post the link here.
    Also can you give us the thread link you mentioned so we can check and try to assist you with it.

    2. The results from those filters are absolute elements which are like floating and their positions are calculated via some javascript codes, if it could be resolved through simple js codes or css then we’ll gladly help you, unfortunately it is outside the scope of our support.

    3. This seems like it’s already fixed.

    Best regards,
    Nikko

    in reply to: Gallery thumbnail blurry #1040824

    Hey lisetyrrell,

    Can you point to us the page and image that you’d like to change the image dimension?
    And what image width and height you’d like to use.
    As for the 2nd code you posted the one that contains:

    if (version_compare($woocommerce->version, ‘3.0.0’, “>=” )) {

    there should be no need for that on Enfold 4.5

    Best regards,
    Nikko

    in reply to: Pagination doesn't work after update theme #1040821

    Hi aquihaydominios,

    I’m not sure I could follow that, what did you mean by your last statement?
    Can you let me know what is the behavior you expect? maybe we can try to work on that.
    Also since you have a child theme, you may want to check if there are changes in the files you have overriden.

    Best regards,
    Nikko

    in reply to: Thumbnail Sizes #1040818

    Hi vollstark,

    You can give us a screenshot if you like.
    You can post it on https://imgur.com/ or other online image sharing sites and post the link here.
    From what I have understood, you want the image in the lightbox to be smaller that what is currently showing?
    The image you have in lightbox is 890px wide and 890px tall, if you want to make it smaller, I would suggest using some image editing softwares to crop it since wordpress crops sometimes doesn’t give you the results you expect.

    Best regards,
    Nikko

    in reply to: Separator between menu items do not appear #1040814

    Hi aintzerga,

    You’re welcome, just let us know if you need further assistance.
    Thanks for using Enfold and have a great day :)

    Best regards,
    Nikko

    in reply to: logo stretched #1040813

    Hi sundara88,

    Can you try to check the solution posted by a user on this thread: https://kriesi.at/support/topic/header-logo-stretched-previous-thread-solutions-not-working/#post-820233
    Try to turn off the pagespeed module in the .htaccess file by adding this code:

    ModPageSpeed Off

    Hope this helps.

    Best regards,
    Nikko

    in reply to: Layerslider Issue conflict? #1040805

    Hi Snerp,

    Actually it’s the first time I’ve seen the issue and didn’t find the root cause of the issue.
    There are other users that have updated to Enfold 4.5 and used layerslider but didn’t have the issue you have, I can also assure you with this since I have 3 Enfold installations on my local server.
    Try to remove the code when the new update comes, maybe it will be resolved. Maybe it’s also some plugin conflict you may try to temporarily disable all plugins and check then enable them one by one, that might help find the root of the issue.

    Best regards,
    Nikko

    in reply to: Portfolio Categories and sub-category filter #1040441

    Hey thotadmin,

    I think that’s possible with javascript/jquery, try adding this code at the bottom of functions.php:

    function move_masonry_heading(){
    ?>
    <script>
     jQuery.noConflict();
     (function($) { 
        jQuery(".single-portfolio #av-masonry-1").find(".av-masonry-sort").appendTo(".sidebar.sidebar_right");
    })(jQuery);
    </script>
    <?php
    }
    
    add_action('wp_footer', 'move_masonry_heading');

    Best regards,
    Nikko

    in reply to: Thumbnail Sizes #1040437

    Hi vollstark,

    It is now in Appearance > Customize > Woocommerce > Product Images > Main image width.
    As for the lightbox image, by default it uses the fullsize, if you want to change it I think there’s some hook provided by woocommerce to do that.

    Best regards,
    Nikko

    in reply to: Pagination doesn't work after update theme #1040430

    Hi aquihaydominios,

    I have added this css code in Quick CSS (located in Enfold > General Styling):

    .avia_transform #top a .image-overlay {
        top: 0 !important;
    }

    Let us know if you still experience any issues.

    Best regards,
    Nikko

    in reply to: blog to be right-to-left aligned #1040424

    Hi Yossi,

    Can you try adding this css code in Quick CSS (located in Enfold > General Styling):

    #top .fullsize .flex_column .template-blog .post-title,
    #top .fullsize .flex_column .template-blog .post-meta-infos {
        text-align: right;
    }
    
    
    #top .fullsize .flex_column .template-blog .post-meta-infos time.date-container {
        float: left;
    }

    Hope it helps :)

    Best regards,
    Nikko

    in reply to: Featured image linking to media file #1040419

    Hi Joe,

    Glad that we could help :)
    Thanks for using Enfold and have a great day!

    Best regards,
    Nikko

    in reply to: Google API Error with Plugin: The Events Calendar / Pro #1040413

    Hi fbsd44,

    I have checked it and noticed that the problem is one of the API keys you have.
    I replaced it with the other one and it works fine now.
    You should see the API key in private content, I’ve listed the one that works and one that causes the issue.

    Best regards,
    Nikko

    in reply to: where to find the post content script? #1040218

    Hi Rochelle,

    Not in wp-includes folder, should be in wp-content > themes > enfold > includes > loop-index.php
    There are lots of images, I’m not sure which one in particular that you are looking for.
    Can you give us a link where we can see which image you’re referring?

    Best regards,
    Nikko

    in reply to: Menu hover causing font change #1040216

    Hi admini11,

    Glad that we could help you :)
    Thanks for using Enfold and have a great day!

    Best regards,
    Nikko

    in reply to: Background image issues post 4.5 update #1040189

    Hi Jonathan,

    Yes, you’re right sorry if I haven’t made it clear. It’s like this:

    [av_section attribute='value' attribute='value' attribute='value' attribute='value'][/av_section]

    for in this shortcode for example:

    [av_section color='main_color' custom_bg='#000000' src='https://domain.com/uploads/image.jpg' attachment='3352' position='center center' repeat='stretch' attach='fixed' padding='no-padding' shadow='no-shadow' id='color_section' av_uid='av-4d2t3i'][/av_section]

    color, custom_bg, src are called attributes :)

    I’ll be closing this thread then.
    Thanks again for using Enfold :)

    Best regards,
    Nikko

    in reply to: Swatch Setting on Mobile #1040188

    Hi msutherin,

    I see, probably it’s due to some caching.
    Just let us know how it goes.

    Best regards,
    Nikko

    in reply to: Product Woocommerce Reviews not showing? #1040186

    Hey NHAT TAN,

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
      ( do be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When your issue is fixed, you can always remove the plugin!
    If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.

    Best regards,
    Nikko

    in reply to: where to find the post content script? #1040185

    Hi Rochelle,

    Inside single.php you’ll find this code:

    get_template_part( 'includes/loop', 'index' );

    that means that the content is inside includes > loop-index.php, try checking out includes folder and look for loop-index.php, you might see what you’re looking for there.
    Hope this helps.

    Best regards,
    Nikko

    in reply to: How to display exact posting time? #1040184

    Hi sunwuye,

    Glad that we could help. :)
    Let us know if you need further assistance or if we can close this thread.

    Best regards,
    Nikko

    in reply to: logo stretched #1040183

    Hi Lisa,

    When it fetches the right logo url, it does work properly (refer to correct screenshot in private content)
    But when it uses some kind of optimized image url, it shows an incorrect size (refer to screenshot as well)

    Best regards,
    Nikko

    in reply to: Portfolio item hook #1040182

    Hey FullPixel,

    There is no hook available to add that category there.
    However you can override the Portfolio Grid in the child theme, you can check in our documentation on how to override it: https://kriesi.at/documentation/enfold/intro-to-advanced-layout-builder/#add-elements-to-alb
    The file you need to override and you’ll need to copy from is enfold > config-templatebuilder > avia-shortcodes > portfolio > portfolio.php
    Then find this code in line 652:

    $output .= !empty($excerpt) ? "<div class='grid-entry-excerpt entry-content' ".avia_markup_helper(array('context'=>'entry_content','echo'=>false, 'id'=>$the_id, 'custom_markup'=>$custom_markup)).">".$excerpt."</div>" : '';

    above it you can add your category, just place it inside the $output variable. Hope this helps.

    Best regards,
    Nikko

    in reply to: Video in Header Color Section – Problems on mobile #1040178

    Hi Amselus,

    Glad that we could help :)
    Feel free to create a new thread for further assistance.
    Thanks for using Enfold and have a great day!

    Best regards,
    Nikko

    in reply to: SUBMENUE is not working after Update #1040176

    Hi Brutalben,

    Glad that we could help :)
    Feel free to create a new thread for further assistance.
    Thanks for using Enfold and have a great day!

    Best regards,
    Nikko

    in reply to: I am not able to validate token for Enfold #1040175

    Hey Beth,

    Have you tried the solution posted on this thread: https://kriesi.at/support/topic/envato-private-token-doesnt-work/#post-1023876
    Hope it helps.

    Best regards,
    Nikko

    in reply to: Pagination doesn't work after update theme #1040174

    Hi aquihaydominios,

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
      ( do be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When your issue is fixed, you can always remove the plugin!
    If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.

    Best regards,
    Nikko

    in reply to: blog to be right-to-left aligned #1040173

    Hey Yossi,

    Try adding this css code in Quick CSS (located in Enfold > General Styling):

    .page-id-259 #av_section_2 .flex_column {
        direction: ltr;
    }

    this code should only affect the page you gave and that specific section.

    Best regards,
    Nikko

Viewing 30 posts - 14,731 through 14,760 (of 25,536 total)