Hi leos,

Probably it’s just a caching issue, which fetches old css values/codes and it might have expired which forces the new css to be fetched instead.
Anyway, glad that it has been resolved :)

Best regards,
Nikko

Hey lzevon,

I have checked your site, and could see your css code working effectively:

.the-nine-topics .toggle_icon {
    padding: 2px;
    color: #ffffff !important;
    background: #00aeef !important;
}

but since you mentioned ids, maybe this selector can help:

.the-nine-topics [data-fake-id="#toggle-id-1"] .toggle_icon {
  //css code here
}

Best regards,
Nikko

Hey michellevelasss,

Are you referring to the Enfold Contact form? or a plugin’s form?
Can you give us the username as we’ll so we can try to check.

Best regards,
Nikko

Hi Brad,

If you want a refund, you would need contact Themeforest support as we don’t handle anything regarding sales, you can use this link to request for a refund: https://help.market.envato.com/hc/en-us/requests/new
Another option is to enable Avia Layout Debugger on your site: https://kriesi.at/documentation/enfold/intro-to-layout-builder/#debug-mode and we’ll try to help set it up since it’s only single page site.
I tried to check on your site to try to check it further however it just shows (renamed the website name in the error):

The connection to 'yoursite.com' failed. 
Error: TimedOut (0x274c). 
System.Net.Sockets.SocketException A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond

Best regards,
Nikko

Hi stefanstagliano,

This is the code that causes the issue you’re having:

@media (max-width: 1130px) {
.big-preview img {
    height: 3160px;
    width: auto !important;
}

you can find it in (link in private content)

try adding this css code:

@media only screen and (max-width:767px) {
  .big-preview img {
    width: 100% !important;
    height: auto;
  }
}

let us know if this helps.

Best regards,
Nikko

Hi soniavoice,

Glad that we could help :)
Thanks for using Enfold and have a great day!

Best regards,
Nikko

Hi fabiomagliozzi,

I checked it with pingdom and pagespeed insight and your http://www.website.com does work well and does not return 404 page, however for /en it returns this on pagespeed:

Lighthouse returned error: ERRORED_DOCUMENT_REQUEST. Lighthouse was unable to reliably load the page you requested. Make sure you are testing the correct URL and that the server is properly responding to all requests. Status code: 404.

and 404 page on pingdom. I have checked your /en site and it does give me a 404 page so I think it’s accurate.
Can you try to switch to wordpress default theme like twenty-nineteen and check if it returns the same result on your end?

Best regards,
Nikko

Hi soniavoice,

I see, I made some mistake in the code I gave, please replace the code I gave to:

@media only screen and (max-width:767px) {
  #top #after_section_1 .avia-table-1 tr, 
  #top #after_section_1 .avia-table-1 tr {
    display: table-row;
  }

  #top #after_section_1 .avia-table-1 th, 
  #top #after_section_1 .avia-table-1 td {
    display: table-cell;
    min-width: 50%;
    width: 50%;
    padding-left: 17px;
    padding-right: 17px;
    border-right: 1px solid;
  }

  #top #after_section_1 .avia-table-1 th:last-child, 
  #top #after_section_1 .avia-table-1 td:last-child {
    border-right: none;
  }

  #top #after_section_1 .avia-table-1 td:before {
    display: none;
  }
}

Best regards,
Nikko

Hi lorenzdeutsch,

Can you try to enable Avia Layout Debugger: https://kriesi.at/documentation/enfold/intro-to-layout-builder/#debug-mode
Since you’re not using a child theme, go to wp-content > themes > enfold > functions.php and find this code (should be in line 17 in version 4.5.1):

if(isset($avia_config['use_child_theme_functions_only'])) return;

and below that code paste this:

//set builder mode to debug
add_action('avia_builder_mode', "builder_set_debug");
function builder_set_debug()
{
  return "debug";
}

Best regards,
Nikko

Hi Mike,

I have added this css code in Quick CSS (located in Enfold > General Styling):

#tribe-events-bar:before, 
#tribe-events-bar:after {
    content: ".";
    position: absolute;
    height: 100%;
    width: 2000px;
    left: -2000px;
    text-indent: -50px;
    overflow: hidden;
    border-bottom-style: solid;
    border-bottom-width: 1px;
}

However, it doesn’t take effect since caching is preventing it, even when purging SG cache.

Best regards,
Nikko

Hi leviticus,

I tried logging in with the credentials you gave however it didn’t work, please check.

Best regards,
Nikko

Hi Klaasbaas1983,

Did you turn off the caching in the staging?
What I meant is the caching in the live site.
You’ll see it in wp-config.php:

define('WP_CACHE', true);
define( 'WPCACHEHOME', '/home/path_to_your_wp_folder/wp-content/plugins/wp-super-cache/' );

(I’ve renamed the path).
As for the superobject file, yes it was checked and it was this line:

$this->type_fonts = new AviaTypeFonts();

which is weird, since that class is properly defined in enfold > framework > php > font-management > class-avia-type-fonts.php
Also there is no similar issues that you’re experiencing.

Best regards,
Nikko

Hi jnrdavo,

Are you referring to footer widgets?
Try to go to Appearance > Widgets > (at the bottom left) find Inactive Widgets, your widgets might have been placed there, you can put it back by dragging it to the footer widget area.

Best regards,
Nikko

Hi biteandsip,

I apologize for the late response.
Can you try adding this css code in Quick CSS (located in Enfold > General Styling):

#top .big-preview img {
    width: auto;
    max-width: 100%;
}

Hope this helps.

Best regards,
Nikko

Hi spb-vladimir,

You can find it in enfold > config-templatebuilder > avia-shortcodes > section.php (begins in line 762):

if ($atts['background'] == 'bg_gradient'){

you should find other codes at the bottom.
Hope this helps.

Best regards,
Nikko