Viewing 11 posts - 1 through 11 (of 11 total)
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  • #1042973

    Hello everyone, I’ll explain the problem. I tried to do a site speed test using Page Speed ​​Insight and Pingdom Tool, in both cases, by entering the URL of our site, analyze the page http://www.website.com/en instead of http://www.website.com and consequence also returns a screenshot of a non-existent page “Page not found”.
    I recently updated the theme enfold to version 4.5 and worpress 5.0 this may have caused some problems, but I do not think so. In private there are accesses for a check on your part.

    Thank you
    Regards.

    #1043555

    Hey fabiomagliozzi,

    You are getting a 404 error on the /en/ page when navigating there with the browser as well. Did you try to clear the cache from your caching plugin? You could also try to reset your permalink settings under Settings->Permalinks.

    Best regards,
    Rikard

    #1043691

    The page “/en” does not exist, it should call “/en /welcome” which is the home page of the English version. After that I will try to reset the permalinks and update you

    #1043746

    Hi,

    Thanks for the update, let us know if resetting the permalinks makes any difference or not.

    Best regards,
    Rikard

    #1043766

    I reset the permalinks and clear the cache, also I have correctly configured Wp Fastest cache and the test result is now better but I always generates the same screenshot “Page not found” (in private). Same for Page Speed ​​Insight which always checks the page / en instead of the main home in Italian.

    #1044230

    Hello, have some update about my issue?

    #1045992

    Hi fabiomagliozzi,

    I checked it with pingdom and pagespeed insight and your http://www.website.com does work well and does not return 404 page, however for /en it returns this on pagespeed:

    Lighthouse returned error: ERRORED_DOCUMENT_REQUEST. Lighthouse was unable to reliably load the page you requested. Make sure you are testing the correct URL and that the server is properly responding to all requests. Status code: 404.

    and 404 page on pingdom. I have checked your /en site and it does give me a 404 page so I think it’s accurate.
    Can you try to switch to wordpress default theme like twenty-nineteen and check if it returns the same result on your end?

    Best regards,
    Nikko

    #1046231

    Hello, i can’t try to switch other theme because the website is a ecommerce and it’s online.

    I can not risk mistakes, it’s not my personal site otherwise I would have done this test.

    Regards.
    Fabio

    #1046559

    Hi Fabio,

    I understand, please try to create a stage site (basically just a duplicate of your site which is placed in a subdomain), this way you can experiment or debug your site without affecting your live site.
    You can check on how to create a stage site in this post: https://themeisle.com/blog/wordpress-staging-site/

    Best regards,
    Nikko

    #1047610

    Hello, now it’s everythings ok after updating wordpress 5.01. Now pagespeed test work great and it test right page.

    Thank you!

    Regards.
    Fabio

    #1048233

    Hi Fabio,

    We’re glad to hear that :)
    Thanks for using Enfold and have a great day!

    Best regards,
    Nikko

Viewing 11 posts - 1 through 11 (of 11 total)
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