Hi anuj01,

Can you tell us what permissions have you checked when you created the token?
You’ll need to check the following: https://kriesi.at/documentation/enfold/wp-content/uploads/sites/22/2018/10/Token-Permission-2.png

Best regards,
Nikko

Hi lle-it,

I tried to check on it however I’m getting this error (screenshot in private content):

DNS Lookup for "yoursite.com" failed. System.Net.Sockets.SocketException No such host is known

I have double checked it with https://downforeveryoneorjustme.com/ to confirm if it’s just on my end but it’s also down in their result.

Best regards,
Nikko

Hi musklick,

We apologize for the late response.
You have forgotten to include the password, please check.

Best regards,
Nikko

Hi simon,

I apologize for that, I tried to access your site but it also returns 503 error (screenshot in private content).
Try to enable wordpress debugging and error logging: https://codex.wordpress.org/Debugging_in_WordPress it’s hard to pinpoint what could be causing that issue but enabling debug and error logging we might get atleast some lead on what’s causing the 503 error.

Best regards,
Nikko

Hey mantas0527,

Try adding this css code in QUick CSS (located in Enfold > General Styling):

#top.page-id-449 form.checkout.woocommerce-checkout #customer_details {
    width: 48%;
}

#top.page-id-449 form.checkout.woocommerce-checkout #customer_details .col-1 {
    float: none;
    width: 100%;
}

#top.page-id-449 form.checkout.woocommerce-checkout #order_review, 
#top.page-id-449 form.checkout.woocommerce-checkout #order_review_heading {
    clear: none;
    float: right;
    width: 48%;
}

Best regards,
Nikko

Hey jverot26,

Maybe the issue is caused by the new WordPress block editor Gutenberg.
Since you’re using Enfold 4.5.2, try to go to Enfold > Theme Options > Select Your Editor > Use WP Classic Editor and save.
Let us know if this helps.

Best regards,
Nikko

Hi Klaus-Peter,

Glad to hear that everything is good :)
Thanks for using Enfold and have a Happy New Year!

Best regards,
Nikko

Hi webmanu,

Glad to hear that it’s resolved :)
Thanks for using Enfold!

@michaelH, thanks for helping out :)

Merry Christmas and Happy New Year to you both :)

Best regards,
Nikko

Hi anuj01,

Please try to check on this thread: https://kriesi.at/support/topic/enfold-4-5-update-via-wp-dashboard-fails/#post-1022202
Step 10 might help.

Best regards,
Nikko

Hey Matsky1,

Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

1. Install and activate ” Temporary Login Without Password “.
2. Go to ” Users > Temporary Logins ” on the left-side menu.
3. Click ” Create New “.
4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
   ( do be sure that we have enough time to debug ).
5. Click ” Submit “.
6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.

Best regards,
Nikko

Hi nicolechanphoto,

Yes, it’s possible. You can use Masonry to show portfolio items.
In Portfolio Item, you can scroll below and find Overwrite Portfolio Link setting change it to define custom link then use your vimeo link.
Hope this helps :)

Best regards,
Nikko

Hi,

We apologize for the late response.
There was a major change in how Envato handles it’s API, this problem is fixed in 4.5, but the update to that needs to be done manually: https://kriesi.at/documentation/enfold/install-enfold-theme/#reinstall-or-update-using-ftp
There’s another alternative to update, you can try a plugin like this which should enable you to upload the zip file instead of updating via FTP: https://wordpress.org/plugins/update-theme-and-plugins-from-zip-file/

Best regards,
Nikko

Hey ezvisa,

We apologize for the late response.
I have checked the link you gave and I can’t seem to find what you’re referring, I could not find the heading or the description below it that you mentioned.
Is it removed? if I have missed it, please point it or atleast let me know the text so I can search on it.

Best regards,
Nikko

Hi Marc,

Glad that we could help :)
I think it’s still great with current settings but in special cases like on your site, starting animation as soon as the site loads is necessary.
Thanks for using Enfold and have a great New Year :)

Best regards,
Nikko

Hi,

@fulanoinc, Glad to hear that all is good :)

@Brixton4G63T, each website/domain should use a separate API key.

Best regards,
Nikko