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  • #1048951

    Hi,
    I am trying to upload a png & jpg to my ENFOLD theme however it keeps coming up with a http error (see pic).
    JPG seem to be ok however I need transparent background. upload png error

    Andrew

    #1049100

    Hey Andrew,

    Does this happen if you switch on a default wordpress theme like TwentyNineteen?
    This post might help: https://www.wpbeginner.com/wp-tutorials/how-to-fix-the-http-image-upload-error-in-wordpress/
    If not, please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
      ( do be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When your issue is fixed, you can always remove the plugin!
    If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.

    Best regards,
    Nikko

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