Forum Replies Created
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Hi designyvr,
Glad that we could help :)
Thanks for using Enfold and have a great day!Best regards,
NikkoHey prissesje,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( do be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.Best regards,
NikkoHi Duncan,
The latest update of Enfold (4.5.3) contains fix for the Instagram Widget: https://kriesi.at/documentation/enfold/changelog/
Please try to update to the latest version or atleast create a staging site and update there so the there’s less risk on the live site.Best regards,
NikkoHi Perun,
The problem occurs due to cached results from Envato, this will be fixed on the next update of Enfold. :)
Best regards,
NikkoFebruary 4, 2019 at 6:38 pm in reply to: Display excerpt and read more link on archive/category/type pages #1062780Hi bulewold,
Try to copy archive.php from Enfold to your child theme then in line 52-60:
$atts = array( 'type' => 'grid', 'items' => get_option('posts_per_page'), 'columns' => 3, 'class' => 'avia-builder-el-no-sibling', 'paginate' => 'yes', 'use_main_query_pagination' => 'yes', 'custom_query' => array( 'post__in'=>$post_ids, 'post_type'=>get_post_types() ) );
replace it with:
$atts = array( 'type' => 'grid', 'items' => get_option('posts_per_page'), 'columns' => 3, 'class' => 'avia-builder-el-no-sibling', 'paginate' => 'yes', 'use_main_query_pagination' => 'yes', 'contents' => 'excerpt_read_more', 'custom_query' => array( 'post__in'=>$post_ids, 'post_type'=>get_post_types() ) );
Hope this helps.
Best regards,
NikkoFebruary 4, 2019 at 6:10 pm in reply to: Changing colors in Advanced Styling and General Styling is not showing #1062772Hi Autokallen,
For now just disable it.
Once it’s ready for production then please do enable it for optimization purposes.Best regards,
NikkoHi Buddy,
I have checked your contact page and it does have it.
It’s not a plugin but the Contact Form in your contact page (link in private content).
I have also put a screenshot on your contact form which shows the option I mentioned.Best regards,
NikkoHi Richard,
Try adding this code on top of the last code I gave:
#top #avia-menu .sub-menu { opacity: 1 !important; }
Best regards,
NikkoHi robnelson4,
I apologize for the late response.
The link you gave just redirects to the homepage.Best regards,
NikkoFebruary 4, 2019 at 5:46 pm in reply to: Change woocommerce shop tile to product category title #1062760Hi Colin,
I apologize for the late response.
You’re referring to the url, however I don’t think we can do something about it since it’s not in the Enfold but on woocommerce.
Woocommerce use that link for filtering/searching.Best regards,
NikkoHi robnelson4,
Please go to Users > Temporary Logins > then Create New user, it should produce a temporary link just like this one:
http://mywebsite.com/wp-admin/?wtlwp_token=73aac1c331fdc5ece1192805a615ab7b
this temporary link should give us access since it provides a token.
Best regards,
NikkoHi Buddy,
I tried to login to your site using the credentials in private content, however I could not login and I get this error:
ERROR: Incorrect username or password.
Best regards,
NikkoHi Hansanders,
Thanks, I’m getting this js error
Uncaught TypeError: Cannot read property 'frames' of undefined:
which is coming from WooCommerce Frontend Manager’s media-upload.js.
I’m not really sure what exactly is causing the issue, can you give us ftp access as well? so we can try to check on it further.Best regards,
NikkoHi yannickokken,
Can you try adding this css code in Quick CSS (located in Enfold > General Styling):
#av-grid-custom-width > .av-screen-reader-only { display: none; }
Then flush out the cache.
Best regards,
NikkoFebruary 2, 2019 at 2:21 am in reply to: Easy slider caption title and text alignment on mobile screens #1061819Hi sheilaregan,
We apologize for the delayed response, please replace the last code I gave with this css code:
@media only screen and (max-width:959px) { .responsive #top .slideshow_caption { width: 100%; } .responsive #top .slideshow_caption h2 { margin-left: 0 !important; } .responsive #top .avia-caption-content { display: block !important; } }
Best regards,
NikkoHi Richard,
Can you try adding this css code in Quick CSS (located in Enfold > General Styling):
#top #avia-menu li:hover > .sub-menu { opacity: 1 !important; }
Let us know if this helps.
Best regards,
NikkoHi Obeatone,
Can you try adding this css code in Quick CSS (located in Enfold > General Styling):
#top .avia-slideshow-inner a.avia-slide-wrap { position: static !important; }
Best regards,
NikkoHi,
Maybe this post can help with the issue you’re having: https://forums.envato.com/t/problems-updating-enfold-via-personal-token/210154
The solution posted in that thread is to use a token with the following permissions: https://build.envato.com/create-token/?purchase:download=1&purchase:verify=t&purchase:list=t&purchase:history=t&user:username=t&user:email=t- View and search Envato Sites
- View your Envato Account username
- View your email address
- Download your purchased items
- List purchases you made
- Verify purchases you’ve made
- View your purchases of the app creator’s items
Best regards,
NikkoHi Gala,
Glad that we are able to help you :)
Feel free to create a new thread if you need more assistance.
Thanks for using Enfold and have a wonderful day ahead!Best regards,
NikkoHi robnelson4,
Thanks however you forgot to include the password :)
Best regards,
NikkoFebruary 2, 2019 at 12:10 am in reply to: Display problem in browsers edge & internet explorer #1061794Hi Sorinwd,
There’s a separator element on top of those 3 columns you have that uses a negative margin, please remove that and it should be fixed.
If that doesn’t work, then try adding this css code in Quick CSS:#top.home #after_layer_slider_1 .hr.hr-invisible { margin-top: 0 !important; }
Best regards,
NikkoHi georgiamoon,
Glad that we could help :)
Thanks for using Enfold and have a great day!Best regards,
NikkoHi Dave,
Glad that we could help :)
Thanks for using Enfold and have a great day!Best regards,
NikkoHi fta-edfc,
WP Hide Post doesn’t seem to be maintained anymore since it was last updated 2 years ago.
I think you can check deeper into the plugin but I think that would take a lot of your time, maybe consider using other plugins with same functionality.Best regards,
NikkoFebruary 1, 2019 at 11:55 pm in reply to: Mobile (hamburger) colour change in Fly-out menu and Search icon colour change #1061782Hi sheilaregan,
Try adding this css code in Quick CSS:
@media only screen and (max-width:767px) { #top #header #menu-item-search a:before { color: black !important; } }
Best regards,
NikkoFebruary 1, 2019 at 11:50 pm in reply to: Updating to Enfold 4.5 and validating Personal Token #1061780Hi,
@brandgeist17 make sure that the token you use has the following permissions:- View and search Envato sites
- Download your purchased items
- List purchases you’ve made
@studiovene it’s one token for each site as far as I know.
@Alevtina2207 you can generate a token from envato, so if you have already purchased Enfold, you don’t need to buy it again to use on the same site. To reinstall wordpress, you can use some instructions from this post: https://www.toprankblog.com/2009/07/repair-wordpress/Best regards,
NikkoFebruary 1, 2019 at 11:34 pm in reply to: On single blog post page sidebar, only show post from that category #1061774Hi Steven,
I think for the first widget you just show the posts in the News category and in widget logic you just put:
is_single() && in_category('news')
then the 2nd one is Stories and the code to use is:
is_single() && in_category('stories')
Best regards,
NikkoFebruary 1, 2019 at 5:12 am in reply to: Hello , I ask about easy slider arrow size in mobile #1061353Hi r2chh,
Try adding this css code in Quick CSS (located in Enfold > General Styling):
@media only screen and (max-width:767px) { .responsive #top #wrap_all #header { position: fixed; } .responsive #top #wrap_all #main { padding-top: 109px !important; } .responsive #scroll-top-link { display: block !important; } }
Best regards,
NikkoFebruary 1, 2019 at 5:08 am in reply to: Updating to Enfold 4.5 and validating Personal Token #1061348Hi,
@tarki Flagship theme is different from Enfold, you’ll need to purchase Enfold to download the latest version of Enfold.
@judevalery please check the solutions we posted on this thread: https://kriesi.at/support/topic/the-link-you-followed-has-expired-please-try-again-2/#post-980175
@modestan we’ll try to answer your thread, we apologize for the delayed response.
@pbenewith we apologize for the delayed response since there’s a lot of queries queued up. You can also do the following steps:
1. Backup your site and put it in maintenance mode
2. Switch to a default wordpress theme like twentynineteen
3. Delete the outdated Enfold theme
4. Upload the latest version of Enfold (enfold.zip) then set it as the active theme again and turn off maintenance.
@fulanoinc thanks for helping out :)
@Louise_Brace we apologize for this inconvenience, a lot of users also experienced the same, failing to update the site but after trying again sometime the update works without any issues.Best regards,
NikkoHi Buddy,
You can find it below Submit button label, when you edit the contact form.
Here is a screenshot: https://imgur.com/a/QltlimNBest regards,
Nikko -
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