Forum Replies Created
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AuthorPosts
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Hi olvralbrcht,
Glad that we could help :)
Thanks for using Enfold and have a great day!Best regards,
NikkoFebruary 11, 2019 at 2:00 am in reply to: Older sliders gallery doesn't work after 4.5 and gutenberg #1065263Hey pdxammo,
Can you give us a link to the page mentioned? so we can take a closer look.
You can put the link in private content, so it’s only visible to the moderators.Best regards,
NikkoFebruary 11, 2019 at 1:55 am in reply to: Woocommerce / duplicate variables in the shopping cart #1065261Hey mariokesseler,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( do be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.Best regards,
NikkoHi /OKEIwebbureau,
Glad that we could help :)
Thanks for using Enfold and have a great day!Best regards,
NikkoHey Apachee,
Can you try to add this css code in Quick CSS (located in Enfold > General Styling):
@media only screen and (max-width:1024px) { #top .av_header_glassy.av_header_transparency .avia-menu.av_menu_icon_beside { border: none; margin-right: 0; padding-right: 0; } }
Best regards,
NikkoHey ThomSchu,
Can you give us a link to your site? so we can take a closer look.
Just post the details in Private Content, so it’s only visible to the moderators.Best regards,
NikkoHi Harry,
Enfold theme doesn’t have that feature.
Go to Plugins > Add New, then look for membership plugins those plugins are focused on giving access to pages on specific members or groups.
Hope this helps.Best regards,
NikkoHey Ken,
Try adding this css code in Quick CSS (located in Enfold > General Styling):
@media only screen and (max-width:767px) { #top .avia_ajax_form label { font-size: 12px !important; } }
Just adjust the 12px value.
Hope it helps.Best regards,
NikkoHey bbly1956,
Thanks for giving us admin access, I have checked your site and could not see the issue.
Can you give us steps on how we can reproduce it?Best regards,
NikkoFebruary 11, 2019 at 1:19 am in reply to: Too many requests at once, please wait a few seconds before requesting coordinat #1065249Hi Joe,
Have you added your billing details on your Google account that’s connected with the API key?
Best regards,
NikkoHi tammiviestinta,
Glad that we could help :)
Thanks for using Enfold and have a great day!Best regards,
NikkoHi ekam520,
Have you added your billing details on your Google account that’s connected with the API key?
Best regards,
NikkoFebruary 11, 2019 at 1:10 am in reply to: Space (margin) between the widgets in the right (or left) column #1065242Hi operationeel,
Glad that we could help :)
Thanks for using Enfold and have a great day!Best regards,
NikkoHi Mohan-Iyer,
Glad that we could help :)
Thanks also for using Enfold and have a great day!Best regards,
NikkoHi Harry,
Glad that we could help :)
Thanks for using Enfold and have a great day!Best regards,
NikkoFebruary 9, 2019 at 4:37 am in reply to: Changes in functions.php / functions-enfold.php in child theme are ignored #1064853Hi 4cprintsolution,
I tried the login credentials you gave, however it doesn’t work, please check.
Does it work when using the default wordpress theme?
Also when using Enfold try adding this in functions.php:function custom_stuff(){ ?> <div style="display:none">Find this</div> <?php } add_action('wp_footer', 'custom_stuff');
Then view the page source and try to find
Find thisif you can check it there then it surely works.
Best regards,
NikkoFebruary 9, 2019 at 4:31 am in reply to: avia_post_slider with meta_query with custom field meta is date #1064852Hey webevoit,
Can we ask, what exact file and line you put this code?
Best regards,
NikkoHey FloppySocks,
There’s little to no risk in doing so, but first you’ll need to go to Enfold > Import/Export > click on Export Theme Settings File button.
Then switch to the child theme then go back to Enfold > Import/Export > Upload Theme Settings File (upload the settings you just exported) and that should work just fine.
In case you notice that there are some things that are different from how it used to look, you can just switch back to the Enfold theme and all is good.
For extra caution, you may also want to create a staging site (a clone to your site placed in your subdomain) and test it there first so you’re live site won’t be affected, here’s a guide on how to do it: https://themeisle.com/blog/wordpress-staging-site/Best regards,
NikkoHey Vince,
Can you give us temporary admin access and ftp access as well? so we can check on it further.
Just post the credentials in private content so it’s only visible to the moderators.Best regards,
NikkoFebruary 9, 2019 at 4:07 am in reply to: Enfold 4.5.3: Fullwidth Slider Video returns [object Object] on Mobile #1064846Hey Maike,
In your WordPress Dashboard, go to Enfold > Performance > Disabling of template builder elements, try to set this to Always load all elements.
Let us know if this helps.Best regards,
NikkoHey Eric Marks,
Thanks for contacting us!
We’ll try to help as long as it doesn’t require a lot of time.
Can you give us temporary admin access to your site? so we can take a closer look.
Just post the credentials in private content.Best regards,
NikkoHi the88project,
Can you try to check the solution posted here: https://kriesi.at/support/topic/update-4-5-2-to-4-5-3-doesnt-work/#post-1060358
Hope it helps.Best regards,
NikkoHi Beat,
Glad that we could help :)
Thanks for using Enfold and have a great day!Best regards,
NikkoFebruary 9, 2019 at 3:51 am in reply to: My Page Speed went from 5 to 1 with the new update #1064840Hi wsirota,
Please check out this post: https://kriesi.at/archives/scoring-100-100-in-google-pagespeed-insights-gtmetrix-pagespeed-and-yslow
Hope this helps.Best regards,
NikkoHi WebDevDept,
There’s an option in the link given by Rikard to choose which theme you narrow your search with :)
Also feel free to request such feature at our feature request system: https://kriesi.at/support/enfold-feature-requests/
This system allows us to keep track of user suggestions and lets you vote on the feature you would like to see the most. I am afraid though there is no guarantee that a feature will get implemented.Best regards,
NikkoHi Tylor,
It’s working fine when I checked it.
Here are the steps I made:
1. Go to the 2nd link you gave (Construction Draws Request Form).
2. Click on the image (screenshot1 in private content)
3. Then it goes to the pdf file (screenshot2)Best regards,
NikkoHi Steamed,
I feel the same way when doing that stuff too :D since there’s a risk to mess up the site.
In order to lessen the risk, you can create a staging site first (basically a clone of your site placed in your subdomain) and do the update there first, this way you can test it out first without risking your live site.
Here’s a tutorial that should help: https://themeisle.com/blog/wordpress-staging-site/
Anyways, glad that you have completed the update :)
Thanks for using Enfold!Best regards,
NikkoHi dlcgroupusa,
Sure, we’ll be waiting for it then :)
Best regards,
NikkoFebruary 9, 2019 at 3:30 am in reply to: Changing link styling in top menu – bottom border instead of colour changing #1064831Hi znello,
I see, in the WordPress Dashboard go to Enfold > Header > Header Layout (tab) > Header Style, then choose Default (with borders, active menu indicator and slightly transparent).
Let us know if this helps.Best regards,
NikkoHi algkent,
If you’re using ftp or cpanel, you should be able to find it in wp-content > themes > enfold (if you use a child theme, it’s enfold-child) > functions.php
If you’re in WordPress Dashboard, go to Appearance > Editor > select functions.php, however in some installations Appearance > Editor isn’t available.Best regards,
Nikko -
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