Hey jufinnil,

Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

1. Install and activate ” Temporary Login Without Password “.
2. Go to ” Users > Temporary Logins ” on the left-side menu.
3. Click ” Create New “.
4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
   ( do be sure that we have enough time to debug ).
5. Click ” Submit “.
6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.

Best regards,
Nikko

Hi Carmen,

What code does cause this issue? is it the code I gave?
What’s the screen width of the screenshot with the issue?
So we can try out the code that causes the issue + test it on a specific screen width that shows the issue.

Best regards,
Nikko

Hi Adrien,

This post might help: https://fixingwp.com/wordpress-security/how-to-change-wordpress-file-permissions/ :)

Best regards,
Nikko

Hi,

@IndexGuy14 I checked your site on my mobile device and I can see the hamburger icon. The only thing I noticed is that the phone number on top is too large.

@lech07 I can see the youtube and facebook icon on top of the logo and also in the footer.

Best regards,
Nikko

Hi Eric Marks,

This is fixed, this code in Quick CSS is causing the issue:

#header_main_alternate {
z-index: 100;
position: fixed;
bottom: 0;
}

.header-scrolled #header_main_alternate {
position: relative;
}

You might need to clear browser cache if it’s still not showing properly on your end.

Best regards,
Nikko

Hi Lara,

Try adding this css code in Quick CSS (located in Enfold > General Styling):

#top .content .flex_column .widget_nav_menu {
    width: 102%;
    margin-left: -1%;
}

#top .content .flex_column .avia-builder-widget-area {
    overflow: hidden;
}

#top #wrap_all .flex_column .widget_nav_menu li.current_page_item {
    margin-top: -1px;
    padding-top: 1px;
    width: 100%;
    box-shadow: 0px 0px 1px 0px rgba(0, 0, 0, 0.2);
    margin-bottom: 4px;
    padding-left: 0;
    left: auto;
    top: 1px;
    background-color: rgba(255,255,255,0.4);
}

#top #wrap_all .flex_column .widget_nav_menu li.current_page_item a {
    color: #005eaa;
}

Best regards,
Nikko

Hi jancecile,

Glad that we are able to help :)
Thanks for using Enfold and have a great day!

Best regards,
Nikko

Hi Axel,

I apologize for the delayed response. Can you try to do this procedure instead? (download first the latest version of Enfold in themeforest).
1. Switch to a default wordpress theme like twentynineteen
2. Delete the outdated Enfold theme
3. Upload the latest version of Enfold (enfold.zip) then set it as the active theme again.

Best regards,
Nikko

Hi sheilaregan,

I apologize for the delayed response. I have replaced this css code:

@media only screen and (max-width:959px) {
    .responsive #top .slideshow_caption {
        width: 100%;
    }

    .responsive #top .slideshow_caption h2 {
        margin-left: 0 !important;
    }

    .responsive #top .avia-caption-content {
        display: block !important;
    }
}

with:

@media only screen and (max-width:1024px) {
    .responsive #top .slideshow_caption {
        width: 100%;
    }

    .responsive #top .slideshow_caption h2 {
        margin-left: 0 !important;
    }

    .responsive #top .avia-caption-content {
        display: block !important;
    }
}

Best regards,
Nikko

Hi internet-projects,

Glad that we could help :)
Thanks for using Enfold and have a great day!

Best regards,
Nikko

Hi TerabyteTechnology,

Glad that you were able to fix it.
Thanks for using Enfold and have a great day!

Best regards,
Nikko

Hey Lara,

Go to Appearance > Menus, then create a new Menu (call it for example About Subpages) then add those pages you mentioned and save.
Then go to Appearance > Widgets, then add a new Widget Area (example call it again About Subpages) then drag a Navigation Menu to it select the About Subpages menu.
On the pages, edit the Widget Area then change it from Our Story to About Subpages.
Hope this helps.

Best regards,
Nikko

Hi mhugi,

Glad that you have resolved it.
Thanks for using Enfold and have a great day!

Best regards,
Nikko

Hey kahb1989,

Thanks for your kind words. :)
In your WordPress Dashboard, go to Settings > Permalink > then in Permalink Settings, select Custom Structure then on it’s field put /%category%/%postname%/
Hope this helps.

Best regards,
Nikko

Hi galpinr,

Glad that we could help :)
Thanks for using Enfold and have a great day!

Best regards,
Nikko