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Viewing 30 posts - 12,781 through 12,810 (of 25,536 total)
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  • Hi kaproadmin,

    how i can delete the enfold theme?
    In Appearance > Menus > hover over Enfold and click on Theme Details, you should see Delete in the lower right of the popup box.

    how can i download the latest version?
    Download it from themeforest.

    Best regards,
    Nikko

    in reply to: Product Grid blured in Chrome #1085349

    Hi Ivan,

    We’re glad to hear that :)
    Thanks for using Enfold and have a great day!

    Best regards,
    Nikko

    in reply to: Can't update #1085347

    Hey Barbara,

    Can you try to do this process to update Enfold (make sure to have a backup first):
    1. Switch to a default wordpress theme like twentynineteen
    2. Delete the Enfold theme
    3. Upload the latest version of Enfold (enfold.zip) then set it as the active theme again.

    Best regards,
    Nikko

    Hey ikoadn,

    What version of php are you using?
    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
      ( do be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When your issue is fixed, you can always remove the plugin!
    If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.

    Best regards,
    Nikko

    in reply to: Lost my avia layout bilder #1085345

    Hey RCNuenen,

    I think the issue you’re having is caused by the new editor of WordPress.
    If you’re using Enfold 4.5.2 and above, you just need to go to Enfold > Theme Options > Select Your Editor, set this to Use WP Classic Editor.
    If you’re using Enfold version 4.5.1 and below and don’t wan’t to update then you can install Classic Editor plugin.
    Hope this helps.

    Best regards,
    Nikko

    in reply to: How to make the title subheading white #1085341

    Hi bakbek,

    Try adding this css code in Enfold > General Styling > Quick CSS:

    #top .av-subheading.av_custom_color {
        opacity: 1 !important;
    }

    Hope it helps.

    Best regards,
    Nikko

    in reply to: Upgrade enfold #1085339

    Hi Niklas,

    Thanks for contacting us!
    Enfold version 3.5.4 isn’t compatible with WordPress 5.1.1 since that version is already outdated.
    Updating to Enfold 4.5.5 would resolve the issues you have but always have a backup first before doing an update.

    Best regards,
    Nikko

    Hey kaproadmin,

    Can you try to do this process to update Enfold (make sure to have a backup first):
    1. Switch to a default wordpress theme like twentynineteen
    2. Delete the Enfold theme
    3. Upload the latest version of Enfold (enfold.zip) then set it as the active theme again.

    Best regards,
    Nikko

    in reply to: Thumbnail overlays/labels #1085337

    Hey apajo,

    I think it’s possible but you’ll need to tweak the gallery though we would like to help with it unfortunately this would take a lot of time to do and outside the scope of our support.

    Best regards,
    Nikko

    Hi Inga,

    We’re glad to help :)
    Thanks for using Enfold and have a great day!

    Best regards,
    Nikko

    Hi Pascal,

    I tried to login using the credentials you gave however it doesn’t work, please check.
    Try to restore your backup first, so you’ll have your live site working properly, then just create a staging site (basically just a duplicate of your site in your subdomain) that we can use to test.
    Here’s a tutorial for that: https://themeisle.com/blog/wordpress-staging-site/
    Also can you try to enable Avia Layout Debugger on the stage site? https://kriesi.at/documentation/enfold/intro-to-layout-builder/#debug-mode

    Best regards,
    Nikko

    in reply to: shopping cart can not be deleted #1085330

    Hi yoice,

    We’re glad to hear that it’s fixed :)
    And thanks for pointing out what caused the issue.
    Thanks again for using Enfold and have a great day!

    Best regards,
    Nikko

    in reply to: Fullscreen slider best image dimensions to upload #1085327

    Hey FayeMcC,

    I think it depends that depends on what screen is used to check on it.
    If you’re after for better quality of images try using 1600 x 815px, let us know if this helps.

    Best regards,
    Nikko

    in reply to: Quick child-theme functions.php fix #1085321

    Hi Jillian,

    In your WordPress Dashboard, go to Enfold > Performance > Self hosted videos and audio features (WP-Mediaelement scripts), set this to: Always load media features (= WP default behaviour)
    Let us know if this helps.

    Best regards,
    Nikko

    in reply to: Extra text in socket #1085320

    Hey Eroic,

    In your copyright, try using this code, just replace Left Text and Right Text:

    Left Text <span>Right Text</span>[nolink]

    then in Enfold > General Styling > Quick CSS, add this css code:

    #socket .copyright {
        width: 100%;
    }
    
    #socket .copyright span {
        float: right;
    }

    Best regards,
    Nikko

    in reply to: Tab Section with Masonry Gallery #1085318

    Hi Sören,

    No worries, can you try adding this css code in Quick CSS, located in Enfold > General Styling:

    #top.av-framed-box .av-layout-tab-inner .container {
        margin-left: auto;
        margin-right: auto;
    }

    Best regards,
    Nikko

    in reply to: Image in Navigation #1085317

    Hi Kesselhut,

    Try to replace it with this css code:

    #header #avia-menu #menu-item-890 > a {
        text-indent: -9999px;
        background: url('https://font-khi.hekeko.de/wp-content/uploads/2019/03/ki-home-w_50.png') no-repeat top center;
        width: 100% !important;
        height: 75px !important;
    }
    
    #header #avia-menu #menu-item-890.current-menu-item > a,
    #header #avia-menu #menu-item-890 > a:hover,
    #header #avia-menu #menu-item-890 > a:active {
        text-indent: -9999px;
        background: url('https://font-khi.hekeko.de/wp-content/uploads/2019/03/ki-home-g_50.png') no-repeat top center;
        width: 100% !important;
        height: 75px !important;
    }

    Hope it helps.

    Best regards,
    Nikko

    in reply to: How to adjust logo and menu item padding in header #1085315

    Hey webworm72,

    Can you give us a link to your site? so we can check on it further and try to give you the css codes that you need.

    Best regards,
    Nikko

    in reply to: HTML Link in tables #1085314

    Hey darrenwise,

    Yes, it’s possible but there’s no option, you can try to use this html code just change the href value and the text:

    <a href="#" class="avia-button   avia-icon_select-no avia-color-theme-color avia-size-small avia-position-center "><span class="avia_iconbox_title">Click me</span></a>

    Best regards,
    Nikko

    Hi martingasiorek,

    We’re glad to hear that :)
    I’ll just add some information, if you’re using Enfold 4.5.2 and above, you just need to go to Enfold > Theme Options > Select Your Editor, set this to Use WP Classic Editor.
    If you’re using Enfold version 4.5.1 and below and don’t wan’t to update then you can install Classic Editor plugin.
    Thanks for using Enfold and hope you have a great day! :)

    Best regards,
    Nikko

    in reply to: Mega Menu spacing between links #1085309

    Hi Sigmund,

    Thanks for giving us admin access.
    Please edit this file: wp-content > themes > enfold > includes > helper-responsive-megamenu.php (line 192):

    if(!isset($args->max_columns)) $args->max_columns = 6;

    replace 6 with 8. Hope this helps.

    Best regards,
    Nikko

    Hey nicolealbaek,

    Try adding this css code in Quick CSS, located in Enfold > General Styling:

    #top .avia-content-slider .slide-entry-title.entry-title, 
    #top .avia-content-slider .slide-entry-title.entry-title a {
        font-size: 24px;
        color: #969f6a !important;
    }
    
    #top .avia-content-slider .slide-entry-title.entry-title a:hover {
        color: #e7b8b8 !important;
    }

    Best regards,
    Nikko

    in reply to: kriesi link #1085305

    Hi CC-1,

    Just put

    [nolink]

    after your copyright text and that should stop – Enfold Theme by Kriesi from appearing.


    @Sigmund
    thanks for helping out.

    Best regards,
    Nikko

    Hey Lead,

    Try adding this css code in Quick CSS, located in Enfold > General Styling:

    #top.single-post #main .main_color.container_wrap_first.container_wrap.sidebar_right,
    #top.page-id-14069 #main .main_color.container_wrap_first.container_wrap.sidebar_right {
        background: #ffffff !important;
        background: -moz-linear-gradient(left, #ffffff 0%, #ffffff 50%, #f8f8f8 52%, #f8f8f8 100%) !important;
        background: -webkit-linear-gradient(left, #ffffff 0%,#ffffff 50%,#f8f8f8 52%,#f8f8f8 100%) !important;
        background: linear-gradient(to right, #ffffff 0%,#ffffff 50%,#f8f8f8 52%,#f8f8f8 100%) !important;
        filter: progid:DXImageTransform.Microsoft.gradient( startColorstr='#ffffff', endColorstr='#f8f8f8',GradientType=1 ) !important;
    }
    
    #top.single-post #main .main_color.container_wrap_first.container_wrap.sidebar_right main,
    #top.page-id-14069 #main .main_color.container_wrap_first.container_wrap.sidebar_right main {
        background-color: white;
    }
    
    #top.single-post #main .main_color.container_wrap_first.container_wrap.sidebar_right aside,
    #top.page-id-14069 #main .main_color.container_wrap_first.container_wrap.sidebar_right aside {
        background-color: #f8f8f8;
    }

    Best regards,
    Nikko

    in reply to: How to create a page jump link? #1085281

    Hi rwidick,

    I’ll just create an example you have a word let’s say testimonials and you want to link it to a testimonials section somewhere below the same page.
    In your text ‘testimonials’ you’ll need to link it and instead of putting a url you just put: #testimonials
    then create a Color Section, then in For Developers: Section ID put testimonials and that’s it.

    Best regards,
    Nikko

    in reply to: Text block size not adjusting as normal #1085280

    Hey AbstraktMarketingGroupWebsites,

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
      ( do be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When your issue is fixed, you can always remove the plugin!
    If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.

    Best regards,
    Nikko

    in reply to: Remove gap between two elements on mobile #1085279

    Hey restube,

    Try adding this css code in Quick CSS, located in Enfold > General Styling):

    @media only screen and (max-width:767px) {
      #top.page-id-337 #av-layout-grid-1 .av_one_third.avia-builder-el-10 .av-special-heading.av-special-heading-h2 {
        margin-top: 0 !important;
      }
    }

    Best regards,
    Nikko

    in reply to: Site will not detect and update to 4.5.5 #1085277

    Hey Illingco,

    I’m not really sure why that’s happening.
    Here’s a workaround to update Enfold (make sure to have a backup first):
    1. Switch to a default wordpress theme like twentynineteen
    2. Delete the Enfold theme
    3. Upload the latest version of Enfold (enfold.zip) then set it as the active theme again.

    Best regards,
    Nikko

    in reply to: CSS to hide Colour Section Background only on mobile #1085276

    Hi m s,

    Please remove that css code since the class is applied to the section it will affect the whole section, please replace it with this code:

    @media only screen and (max-width:767px) {
      #top .hideobjectformobile .av-parallax-inner {
        background-image: none !important;
      }
    }

    Best regards,
    Nikko

    in reply to: Fontello Icon updates #1085275

    Hi Digilocker,

    We’re glad to hear that you have sorted it out.
    Let us know if you need further assistance.

    Best regards,
    Nikko

Viewing 30 posts - 12,781 through 12,810 (of 25,536 total)