Hi DiaHo,

I have checked your site and I can see the latest Enfold theme (version 4.5.7) in Appearance > Themes.
I tried to activate it temporarily and it does work fine and didn’t see any issue.

Best regards,
Nikko

Hey larryignazio,

Thanks for giving us admin access.
This is fixed, there are lots of errors in Quick CSS, some have no { or the closing bracket was wrong and this was used instead ).
And also there are comments like this:

---------------------Explorer------------------

I just replaced it with:

/*---------------------Explorer------------------*/

All is good now but the caching is pretty hard so I have disabled css merging and minification for the meantime.

Best regards,
Nikko

Hi pulsarelektronik,

Can you tell us what version of Enfold you’re using?

Best regards,
Nikko

Hi Fionadee,

We apologize for the delayed response and we are glad to hear that it’s fixed.
Child themes needs to have 2 required files, style.css and functions.php.
style.css needs to have Theme Name and Template, then functions.php will need atleast enqueue the style.css.

Best regards,
Nikko

Hi Justine,

You’ll find wp-config at the root of your WordPress file directory and you can add the code there, you won’t be able to access it via Appearance > Editor, so you’ll need to access it via ftp or cpanel.
For more information on this you can check the codex: https://codex.wordpress.org/Editing_wp-config.php#Disable_Javascript_Concatenation

Can you give us ftp access? so we can check further on this as well. To be honest, it’s also unclear why this is happening but the most common case is wordfence and some plugins causing this.
Would it be okay if we temporary try to isolate and debug the issue, your live site will need to be under maintenance.

Best regards,
Nikko

Hi neotel2k,

Yes, Can you try to clone your live site using this plugin: https://wordpress.org/plugins/duplicator/
Here is an article that teaches how to do it using that plugin: https://themeisle.com/blog/clone-a-wordpress-website/

Best regards,
Nikko

Hi DEmobilezeitgeist,

I tried to login to your site however when I try to go to the login page (link in private content) I’m getting 503 Service Unavailable (screenshot in private content)

Best regards,
Nikko

Hi kubera,

It seems to be fixed, I have tried again to make changes on your homepage (link in private content)
I added this Special Heading: “Heading Text for Testing Purpose” at the bottom.

Best regards,
Nikko

Hi navindesigns,

We’re glad that we could help :)
Thanks for using Enfold and have a great day!

Best regards,
Nikko

Hi keep12,

We apologize for the late response.
Can you try switch to a default wordpress theme like twentynineteen and check if this bug still appears?
I don’t agree that the issue is css since it only alters designs and not really how it functions (maybe some animations) and you can verify this using a web inspector.
Also when using web inspector I noticed that you the form is inside an iframe, and found out that there’s an “iOS 10-12 WebKit (Safari/Chrome) iframe focus bug”, here’s a link on it: https://stackoverflow.com/questions/52826005/workaround-for-ios-10-12-webkit-safari-chrome-iframe-focus-bug
There’s a solution posted there which we can try, please try to add this at the bottom of your functions.php:

function iframe_form_fix(){
?>
<script>
  document.addEventListener('touchstart', {});
</script>
<?php
}
add_action('wp_footer', 'iframe_form_fix');

Hope this works.

Best regards,
Nikko

Hi Nora,

We’re glad that we could help :)
Let us know if you need further assistance or if we can close this thread.

Best regards,
Nikko

Hey wahinegaret,

It seems that there’s some code injected into the head preventing the other css files from being loaded (see screenshot in private content).
Can you try temporarily disabling all plugins except for the ssl plugin? and check if it loads the css files correctly.

Best regards,
Nikko

Hey navindesigns,

The login credentials didn’t work, please check.
I can see this error in the web console (see screenshot in Private Content)
Can you try to use a url shortener like https://bitly.com/ to replace the current Residents Login link? I think once the error is removed and the scripts run properly, the slider will show up properly as well.
Hope it helps.

Best regards,
Nikko

Hey Jason,

I think the only way to do this is to tweak avia.js, and tweak the code for the burger menu.
To replace avia.js with your customized avia.js please refer on this thread: https://kriesi.at/support/topic/custom-avia-js-in-child-theme/#post-1060668

Best regards,
Nikko

Hi panda,

We apologize for the delayed response and I see your point now.
Unfortunately, Advanced Layout Builder works for the single page that you’re working and could not be fetched via blog posts and because of this limitation the excerpt is fetched instead.
If you need to use elements for Advanced Layout Builder there’s a workaround using a magic wand tool that’s available in the standard editor.

Best regards,
Nikko