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Viewing 30 posts - 12,001 through 12,030 (of 25,536 total)
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  • in reply to: Sidebar / Footer Not Responsive on iPad #1107190

    Hi mmr1234,

    We’re glad to hear that :)
    Let us know if you need further assistance or if we can close this thread.

    Best regards,
    Nikko

    in reply to: Logo fixed and Menu Sticky? #1107189

    Hi P4K,

    Yes, I’m not sure if you’re familiar with Web Inspector, if you’re using Google Chrome (most modern browsers have this tool), you just need to right click on anything inside the browser content and click Inspect Element, you should see the html structure and you’ll see the right class. Here’s a screenshot of how it looks: https://imgur.com/hQ3t0HZ
    There’s a lot of video available on youtube regarding it :)

    Best regards,
    Nikko

    in reply to: Broken Child theme #1107188

    Hi Fionadee,

    Thanks also for using Enfold :)
    And have a great day!

    Best regards,
    Nikko

    in reply to: Enfold Page Editor Not Working #1107186

    Hi Nathan,

    Thanks for giving us admin access, however you’re still using Enfold 3.8 which is already outdated.
    That version is still okay if your using WordPress 4.x but since the major update to WordPress 5.x a lot of codes/functions have deprecated which are used in Enfold 3.8.
    Please update to the latest version of Enfold (4.5.7) and the problem should be fixed.

    Best regards,
    Nikko

    in reply to: Heading font colours #1107181

    Hi Zak,

    In Enfold > General Styling > Quick CSS, add this css code:

    #top #menu-item-4697 .avia-menu-text {
        color: blue !important;
    }
    
    #top #menu-item-4696 .avia-menu-text {
        color: green !important;
    }
    
    #top #menu-item-4695 .avia-menu-text {
        color: red !important;
    }
    
    #top #menu-item-5253 .avia-menu-text {
        color: blue !important;
    }
    
    #top #menu-item-1678 .avia-menu-text {
        color: green !important;
    }

    Just change the color.
    Hope it helps.

    Best regards,
    Nikko

    in reply to: Error 404 page #1107179

    Hi Eric,

    We’re glad that you figured out what’s causing the problem.
    Let us know if you still need further assistance.

    Best regards,
    Nikko

    Hi Laurent,

    I think the problem is in one of your links in the main menu.
    Try to fix the link in Sunrise and Night dives under Fun Diving, I’m getting this:

    https://yoursite.com/fundiving/#All%20day

    try to change it to:

    https://yoursite.com/fundiving/#Allday

    Hope this helps.

    Best regards,
    Nikko

    in reply to: Reviews section is taking the page down #1107176

    Hi Eddie Abramov,

    What browser and OS are you using?
    I checked it with Windows 10 and Chrome and didn’t see any issue.
    Screenshot in private content.

    Best regards,
    Nikko

    in reply to: Adding Read More to a Blog Layout #1107175

    Hi frankeee,

    We just ask that since we ask for a link on your site, and you might not want others to see it.
    The private content area can only be viewed by moderators and the thread creator but if it’s okay to be viewed by others then it’s okay if we just continue here.
    Can you give us your current blog settings? as well as a link to your site? so we can check it further and try to reproduce on our end.

    Best regards,
    Nikko

    in reply to: change mobile menu transition #1107171

    Hi weasyweb2015,

    Can you try adding this css code in Quick CSS? it’s located in Enfold > General Styling:

    #top .av-burger-overlay-scroll {
        -webkit-transform: translateX(0);
        transform: translateX(0);
        -webkit-transform: translateY(-500px);
        transform: translateY(-500px);
    }
    
    .html_av-overlay-side.av-burger-overlay-active-delayed #top .av-burger-overlay-scroll {
        -webkit-transform: translateX(0);
        transform: translateX(0);
    }

    Hope it helps.

    Best regards,
    Nikko

    in reply to: error 500 while updating Enfold #1107165

    Hi nunopintodacruz,

    I can see it properly on my end.
    I have checked it several times including some other pages.
    Screenshot is posted in private content.

    Best regards,
    Nikko

    in reply to: Making phone number bigger causes problems #1107161

    Hey whdsolutions,

    If I try to remove those properties via web inspector it doesn’t seem to fix it.
    Would removing or commenting out the code fix it on your site?
    In Enfold > Header > Header Layout (tab) > Header Size, what value did you use?

    Best regards,
    Nikko

    in reply to: Glassy Header issues #1107160

    Hi Dominik,

    Can you try adding this css code as well?

    .html_header_top.html_header_topbar_active.html_header_sticky.html_large #top #main {
        padding-top: 0 !important;
    }

    Best regards,
    Nikko

    in reply to: Masony Gallery images failing to load #1107157

    Hey Dawn,

    I can see them properly on the browsers I use.
    And I don’t see any errors in the web console.
    Can you tell us what browser and OS does this pages not load properly?

    Best regards,
    Nikko

    in reply to: Forms on website #1107156

    Hi B,

    Try adding this css code in Quick CSS, located in Enfold > General Styling:

    #top #gform_fields_21 input#input_21_27_other {
        display: inline-block;
        width: 200px !important;
        margin-left: 12px;
    }

    Best regards,
    Nikko

    Hi GWS,

    I have checked it on IE11 but I don’t see any issues.
    Screenshot is posted in private content.

    Best regards,
    Nikko

    in reply to: Enfold Construction Theme – Image sizes #1107149

    Hi sustainable-environments,

    To change the image size there are 2 options to do this, either via plugin which is easier or via functions.php which requires some php code.
    The plugin option is to use this plugin: https://test.wordpress.org/plugins/simple-image-sizes/ after installing and activating it, go to Settings > Media.
    Then modify the featured_large (based on the image size above) then adjust its width and height and save, then click on the regenerate button.

    The code option, first requires a child theme and in its functions.php add this code:

    add_filter( 'avf_modify_thumb_size', 'enfold_customization_modify_thumb_size', 10, 1 );
    function enfold_customization_modify_thumb_size( $size ) {
      $size['featured_large'] = array('width'=>1500, 'height'=>630);
      return $size;
    }

    Just modify width and height (the values I put there are the default values) and save the file.
    Re-upload the image afterwards.

    Hope this helps.

    Best regards,
    Nikko

    Hey karinorage,

    Please refer on our documentation regarding the use of special characters: https://kriesi.at/documentation/enfold/intro-to-layout-builder/#using-special-characters
    You’ll need to download and install the plugin suggested in the documentation, then replace ‘ with ###34###
    Hope this helps.

    Best regards,
    Nikko

    Hey Gitte,

    Here are some advice I could give (prerequisite is using a child theme).
    1. Create a file and call it single-post.php.
    2. Copy all content of single.php in the enfold theme to your single-post.php file.
    3. Find this line of code:

    get_template_part( 'includes/loop', 'index' );

    replace it with:

    get_template_part( 'includes/myloop', 'index' );

    4. Create a folder called includes and inside it create a file called myloop-index.php.
    5. Copy all content loop-index.php of the enfold theme, then tweak it as you needed.

    Hope this helps.

    Best regards,
    Nikko

    Hey nickgin,

    I can see this css code in your custom.css file:

    @media only screen and (min-width: 768px) and (max-width: 1023px) {
      .avia-fullscreen-slider .avia-slideshow>ul>li {
          width: 100%;
          background-size: contain;
          background-repeat: no-repeat;
      }
      .avia-fullscreen-slider .avia-slideshow {
       height: 513px !important;
      }
      .avia-fullscreen-slider .avia-slideshow-inner {
          width: 100%;
          height: 513px;
      }
    }

    Can you try to remove it and check?

    Best regards,
    Nikko

    Hi Michael,

    I have checked your site, I can’t seem to find this error.
    Can you tell us where we can find it?

    Best regards,
    Nikko

    in reply to: Logo fixed and Menu Sticky? #1107127

    Hi P4K,

    Go to Enfold > Header > Header Layout (tab), set You can choose various different logo and main menu positions here to Logo Center, Menu below
    Then in the Header behavior (tab), check Sticky Header and Shrinking Header.
    Go to Enfold > General Styling > Quick CSS, and add this css code:

    .header-scrolled #header_main .container.av-logo-container {
        display: none;
    }

    Best regards,
    Nikko

    in reply to: use layout builder with custom post #1107121

    Hi leplusweb,

    I see, that only works when you use default editor.
    Once you activated the Layout Builder, you’re using template-builder.php file.

    Best regards,
    Nikko

    in reply to: Columns Not Responsive in 4.5.6 and 4.5.7 #1107119

    Hi fulanoinc,

    Yes, I used a page for that. I have created a custom post type on my end usng Custom Post Type UI plugin and tested it.
    Here is the result: https://imgur.com/EDLASiL
    It’s still the same on my end, you’ll notice in the screenshot I’ve posted I highlighted the body class, single-lesson, this shows that it’s a lesson custom post type.
    I’m just curious on your site why it’s fetching grid.css but does not seem to read some parts of it that’s why it’s not responsive.

    Best regards,
    Nikko

    in reply to: Masonry portfolio not showing 3 columns #1107113

    Hi Heike,

    Thanks for the access, I disabled this plugin: Steady for WordPress and now it works properly.
    Let us know if you need further assistance.

    Best regards,
    Nikko

    in reply to: Broken Child theme #1107106

    Hi Fionadee,

    We’re glad that hear that :)
    Let us know if you need further assistance or if we can close this thread.

    Best regards,
    Nikko

    in reply to: Logo & Header #1107103

    Hi herrschmidt2014,

    I see, try adding this css code in Quick CSS, located in Enfold > General Styling:

    #header .container.av-logo-container {
        max-width: 100%;
    }

    Best regards,
    Nikko

    in reply to: Pipedrive form problem with css #1107098

    Hi keep12,

    I have checked this link you gave and it runs smoothly on an ipad.
    And it uses Enfold as well.
    Can you try to remove any css/js merging and minification from both Enfold > Performance and any optimization plugins?
    As for the code you gave, it doesn’t work on my end when I added it to codeblock.

    Best regards,
    Nikko

    in reply to: Why is my grid looking like this? #1107088

    Hi mandyrinoranges,

    If it’s already set to Perfect Grid (please don’t follow the selected option in my screenshot), try to flush out cache if you have a caching plugin.
    If that doesn’t work, please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
      ( do be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When your issue is fixed, you can always remove the plugin!
    If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.

    Best regards,
    Nikko

    in reply to: using ajax in enfold #1106610

    Hey mohammad,

    Thanks for contacting us!
    This feature is only available using a Portfolio Grid (which fetches only portfolio items).
    In the Portfolio Grid, there’s a setting called Link Handling where you can open the preview via AJAX.
    Here’s the link to our documentation which shows how to use Portfolio Grid: https://kriesi.at/documentation/enfold/portfolio-grid/
    Hope it helps.

    Best regards,
    Nikko

Viewing 30 posts - 12,001 through 12,030 (of 25,536 total)