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Viewing 30 posts - 11,971 through 12,000 (of 25,536 total)
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  • Hi missionmobile,

    I have posted a screenshot in private content which shows where I see it.
    Try checking in Quick CSS.

    Best regards,
    Nikko

    in reply to: Demo Import/Install Enfold 2017 Failed #1109539

    Hi OriginsSpeak,

    Thanks, I have imported the layerslider for Enfold Reimagined.
    Let us know if you need further assistance.

    Best regards,
    Nikko

    Hi Perla,

    I could see this css code reflecting on your site which causes the issue:

    div .flex_column {
        z-index: 1;
        float: left;
        position: relative;
        min-height: 1px;
        width: 100%;
    }

    Please remove it or atleast comment it out on your site and flush out the cache if needed.

    Best regards,
    Nikko

    in reply to: Icons Not displaying Correctly #1109147

    Hi jblacksten,

    Can you try to manually replace the ” (double quote)? sometimes replacing the single and double quotes fixes the issue.

    Best regards,
    Nikko

    in reply to: Demo Import/Install Enfold 2017 Failed #1109146

    Hey OriginsSpeak,

    Thanks for giving us admin access.
    I have made adjustments on your site, however PHP ZipArchive Extension is disabled on your site and I could not add the missing layerslider, you can check on it in the link in private content, you may contact your hosting provider to assist you with enabling this feature.

    Best regards,
    Nikko

    in reply to: Element not showing in mobile #1109090

    Hi bigwavebusiness,

    Can you try adding this css code as well:

    div#wid_generate_controller .slides_forwrapcontent {
        padding: 12px 0 0;
        width: 100%;
    }
    
    div#wid_generate_controller .slide {
        position: static;
    }
    
    div#wid_generate_controller ul.form_forreport li {
        float: none;
        width: 98%;
    }
    
    div#wid_generate_controller.widget_outerse, 
    div#wid_generate_controller .slides_forwrapcontent {
        max-height: 400px;
    }

    Best regards,
    Nikko

    in reply to: Show thumbnail password protected page #1109078

    Hey Jillian,

    I tried to check on your pages but I couldn’t seem to find what’s on the screenshot.
    I think you can use some membership plugins which has features that restricts contents partially which is more like a teaser.

    Best regards,
    Nikko

    in reply to: Don't enlarge image overlay TEXT #1109074

    Hey Colin,

    Try adding this css code in Quick CSS, located in Enfold > General Styling:

    .avia-image-container.av-hover-grow .avia-image-overlay-wrap:hover {
        -webkit-transform: scale(1);
        transform: scale(1);
    }
    
    .avia-image-container.av-hover-grow .avia-image-overlay-wrap:hover img {
        -webkit-transform: scale(1.1);
        transform: scale(1.1);
    }

    Best regards,
    Nikko

    in reply to: Forms on website #1108745

    Hi B,

    We’re glad that we could help :)
    Thanks for using Enfold and have a great day!

    Best regards,
    Nikko

    in reply to: Private post made public after update #1108744

    Hi guttogjente,

    If you’re using the latest version of Enfold, I would suggest #3 and then tweak it, with some modifications made by the dev in #2, it would be easier to track the modified code since you have the original version of the file in 2.4.1.

    As for modifying the content, just place the modified if(!function_exists(‘avia_ajax_search’)) in the functions.php of your child and it should work, and then for your own functions, just place it also in functions.php of your child theme. The child theme’s functions.php is designed that it won’t replace the functions.php of your parent theme but it just adds to it (you’ll notice this if you have a child theme with nothing in functions.php yet you can still use the functions in the parent’s functions.php).

    Best regards,
    Nikko

    in reply to: Hi Support #1108742

    Hi Ikyo,

    Thanks for giving us admin access.
    We will check on the issue further.
    The problem seems to show up if layerslider is used in it.

    Best regards,
    Nikko

    in reply to: Disable alt text on hover #1108293

    Hey Jillian,

    Can you try to add this code:

    jQuery('#wrap_all .av-masonry-image-container').removeAttr('title');

    after this line of code:

    jQuery('#wrap_all img').removeAttr('title');

    Best regards,
    Nikko

    in reply to: Hi Support #1108277

    Hey Ikyo,

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
      ( do be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When your issue is fixed, you can always remove the plugin!
    If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.

    Best regards,
    Nikko

    in reply to: Making phone number bigger causes problems #1108276

    Hi whdsolutions,

    Can you try to use this css code instead:

    .html_header_top.html_header_sticky #top:not(.home) #wrap_all #main {
        padding-top: 240px;
    }

    Best regards,
    Nikko

    in reply to: Private post made public after update #1108269

    Hi guttogjente,

    Please refer to private content.

    Regards,
    Nikko

    in reply to: videoslider is not working on android phone #1108267

    Hi Chris,

    Thanks for your patience, I was focusing too much on the error when it was actually missing a fallback image that’s why that error appears.
    Videos in the slider is disabled on mobile devices because of performance and bandwidth issues.
    The only workaround for this is either to use fallback image or hide the slider in mobile and use a Video element.
    We apologize for the inconvenience :(

    Best regards,
    Nikko

    in reply to: Glassy Header issues #1108264

    Hi Dominik,

    Thanks for giving us admin access, this code was causing the issue:

    .header-bg, .header_bg { opacity: 0.5 !important; background: white !important; }

    I have commented it out. Let us know if you need further assistance.

    Best regards,
    Nikko

    in reply to: Adding Read More to a Blog Layout #1108251

    Hi frankeee,

    What’s the Blog Style you used in your Blog Posts/Entries?
    Can you post a screenshot on your settings for Blog Entries in the blog page itself?

    Best regards,
    Nikko

    in reply to: Making phone number bigger causes problems #1108248

    Hi whdsolutions,

    Does this css code help the homepage?

    .html_header_top.html_header_sticky #top #wrap_all #main {
    padding-top: 240px !important;
    }

    Best regards,
    Nikko

    Hi conlcoa,

    I just checked your site using my mobile phone (android) and I don’t see any issues.
    I also checked the web console and I don’t see any js errors.
    The only time it doesn’t close is if you click on Event Registration which is targeted to # and you click on other link afterwards.
    If removing this menu item isn’t an option, would it be okay if we just make that menu item unclickable for now until the Event Registration page is available?

    Best regards,
    Nikko

    Hi f.giorgini,

    Please open up a new thread then give us admin and ftp access and place it in private content, so we can check further.
    Anything put inside the private content is only visible to the moderators and the thread creator.

    Best regards,
    Nikko

    in reply to: Button Label Bug #1108239

    Hi webfacile,

    I think the problem is here:

    label='Plus d'info'

    You can’t use special characters inside, please download, install and activate this plugin: Special Character Translation plugin
    then use this shortcode:

    [av_button label='Plus d###34### info' link='manually,#' link_target='_blank' size='large' position='center' label_display='' icon_select='yes' icon='ue816' font='entypo-fontello' color='theme-color' custom_bg='#444444' custom_font='#ffffff' av_uid='' custom_class='' admin_preview_bg='']

    If you want to know more about this plugin you can check: https://kriesi.at/documentation/enfold/intro-to-layout-builder/#using-special-characters

    Best regards,
    Nikko

    in reply to: Enfold Page Editor Not Working #1108189

    Hi Nathan,

    We’re glad to hear that :)
    Thanks for using Enfold and have a great day!

    Best regards,
    Nikko

    in reply to: Incredible amount of spam mails via contact form #1108187

    Hi BelIblis,

    We’re glad to hear that :) and you’re welcome, it’s a bit new feature in Enfold which was integrated just a few versions before.
    And Yes, this needs to be mentioned in GDPR terms since this invisible reCaptcha (v3) collects personal data.

    Best regards,
    Nikko

    in reply to: Private post made public after update #1108185

    Hi guttogjente,

    I see, will check out on that version and get back to you :)

    Best regards,
    Nikko

    in reply to: Forms on website #1108184

    Hi B,

    Can you try adding this css code as well:

    #top .gform_wrapper .gform_body li>.ginput_container.ginput_container_radio {
        vertical-align: top;
    }

    Hope it helps.

    Best regards,
    Nikko

    in reply to: Glassy Header issues #1108177

    Hi Dominik,

    We apologize for the delayed response.
    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
      ( do be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When your issue is fixed, you can always remove the plugin!
    If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.

    Best regards,
    Nikko

    in reply to: videoslider is not working on android phone #1108176

    Hi Chris_85,

    We apologize for the delayed response.
    We are looking further on the issue, hoping for your patience :(

    Best regards,
    Nikko

    in reply to: change mobile menu transition #1107192

    Hi weasyweb2015,

    We’re glad that we could help :)
    Thanks for using Enfold and have a great day!

    Best regards,
    Nikko

    Hi Michael,

    Maybe it just shows in the error logs?
    We can try to check it out but we will need atleast an ftp access.

    Best regards,
    Nikko

Viewing 30 posts - 11,971 through 12,000 (of 25,536 total)