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Hi havi,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( do be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.Best regards,
NikkoHey Charlotte,
In the minified css of your autoptimize plugin, it has this code:
.home #footer { display: none; }Please remove it, if it has already been removed, you will probably just need to flush out the cache in autoptimize.
Best regards,
NikkoHi pixelbiz,
Please create a separate thread, and give us admin access and post it in private content, so it’s only visible to moderators and the thread creator.
Best regards,
NikkoHi headbentdesign,
I have checked your site and I don’t see any js errors in the console.
Try to flush out cache and deactivate any caching plugins, then temporarily disable all plugins and check if it works again.Best regards,
NikkoHi JannyPolak,
Can you try to update to Enfold version 4.6.3 (make sure to have a backup), there are improvements in the cookie bar.
You can check for the changes here: https://kriesi.at/documentation/enfold/changelog/Best regards,
NikkoHi webWahine,
We’re glad that we could help :)
Thanks for using Enfold and have a great day!Best regards,
NikkoHey Intell,
Try adding this css code in Quick CSS, located in Enfold > General Styling:
#top .cart_dropdown { right: 20px; }As for the shopping cart, showing on all pages, you’ll need to go to Enfold > Shop Options > Header Shopping Cart Icon set to Always Display floating on the side.
The setting for enfold-travel uses Display Floating on the side, but only once product was added to the cart.Best regards,
NikkoHi KingTours,
The login details you gave doesn’t work, please check.
Best regards,
NikkoHi mynick,
To be honest I don’t see any other way to do that except to ask someone who has one.
Emulators won’t help much :(Best regards,
NikkoOctober 7, 2019 at 7:34 am in reply to: Main Menu: By mistake I deleted the product-category page #1145663Hey Fernanda,
Thanks for giving us admin access.
I see your product category for example: https://www.dynahertz.com/categoria-producto/15-pulgadas/Best regards,
NikkoHey fakhrulzamani,
We can only point you to the right direction with this issue.
Try using Sucuri’s plugin: https://wordpress.org/plugins/sucuri-scanner/Best regards,
NikkoHi bobjonesdesigns,
Glad that Mike helped you :)
Thanks for using Enfold and have a great day!Best regards,
NikkoHi onclicksolutions,
Glad that Rikard helped you :)
Thanks for using Enfold and have a great day!Best regards,
NikkoHi mynick,
The reason it’s not working is because the uploaded font is missing some font format, you only have .ttf, try to add .otf, .woff, woff2, .eot and .svg as well.
Try to convert it here: https://font-converter.net/en
@JannyPolak is that an uploaded font you’re using?Best regards,
NikkoHi lmreaz,
You’ll need to still use Combo Widget but you can just remove recent posts.
Just set the Combo Widget’s setting like this:
Content of first tab: Popular Posts
(all) Content of next tab: No ContentBest regards,
NikkoHi webWahine,
Try adding this css code as well:
#top .post-meta-infos > .text-sep:nth-last-child(2) { display: none; }Best regards,
NikkoOctober 7, 2019 at 6:29 am in reply to: Contact form not working anymore in "Classic Editor" mode with shortcode #1145631Hi Ananda,
We’re glat to hear that it’s resolved :)
Thanks for using Enfold and have a great day!Best regards,
NikkoHey Patrick,
Can you try to modify shortcodes.js file, located in wp-content > themes > enfold > js > shortcodes.js, then look for this code (line 1186 in Enfold 4.6.3):
if(!endTriggered && !avia_is_mobile && $('html').is('.avia-safari') ) {replace it with:
if(!endTriggered && $('html').is('.avia-safari') ) {Best regards,
NikkoHi darnott75,
Can you try adding this code in your functions.php (we suggest using a child theme and use it there, so it will not be removed on theme update):
add_filter('avf_post_featured_image_link', 'custom_post_featured_image_link', 10, 3); function custom_post_featured_image_link($thumb, $current_post, $size) { if ( is_single( get_the_ID() ) ) { return get_the_post_thumbnail( get_the_ID(), 'full' ); } return $thumb; }Best regards,
NikkoHey Dorsetto,
In your WordPress Dashboard, go to Appearance > Customize > Woocommerce > Product Images > Thumbnail width, replace 300 with other values and save.
Then try to re-upload your product image.Best regards,
NikkoHi Adam,
Unfortunately, we can’t accept Envato private token as a proof of purchase, as what Rikard mentioned you will need to ask for the purchase code from the one who purchased the theme.
Best regards,
NikkoOctober 7, 2019 at 1:51 am in reply to: Easy Slider doesn't show on mobile Portrait Mode only #1145576Hi Max Miko,
We apologize for the delayed response, can you try this instead:
@media only screen and (max-width:767px) { .responsive #top .avia-slideshow-controls a { display: block !important; opacity: 1 !important; } }Best regards,
NikkoHi ICEMAN,
We apologize for the late response, however that’s the limit of tweaking it with css.
The only way to adjust it is via tweaking the js file for fullwidth slider which will take some time to do and outside the scope of our support :(Best regards,
NikkoOctober 3, 2019 at 7:11 am in reply to: Easy Slider doesn't show on mobile Portrait Mode only #1144368Hi,
I think the reason it doesn’t work is this part of the selector:
.av_slideshow.avia-slideshowit should just be:
.avia_desktop .av_slideshow .avia-slideshow-controls aBest regards,
NikkoHi Oref,
In this case, there’s nothing specific but in some cases when flushing out doesn’t seem to work in wp-rocket, sometimes switching to another theme, check then switch it back again works.
If not, you can do this via cpanel or ftp and manually delete the cached files so it will generate new ones.Best regards,
NikkoHi jberg1,
Sure, we will forward this request to Kriesi and our devs :)
Best regards,
NikkoOctober 3, 2019 at 7:04 am in reply to: Background image with text and multiple links overlay #1144364Hi J_L,
I see, I think it will still do but will need to add further steps.
1. In Enfold > Layout Builder > Custom CSS classes input field, set to Show and allow to edit classes.
2. Edit the page, edit those 1/3 element then in Custom Css Class field put my-grid. (do this on other 1/3 elements, so they’ll have the same classes)
3. Edit the text block inside the 1/3 element (the block that needs to be hidden and only shown on mouse hover), in the Custom Css Class field put my-grid-links. (do this in other text block inside the 1/3 element).
4. Go to Enfold > General Styling > Quick CSS, then add this css code:#top .my-grid .my-grid-links { opacity: 0; -webkit-transition: all 0.3s ease-out; transition: all 0.3s ease-out; } #top .my-grid:hover .my-grid-links { opacity: 1; }Let us know if this helps.
Best regards,
NikkoHi Guenni007,
It does, but there’s a step I forgot to include above and it’s to set Use Lighbox to No, open the images in the browser window or No, open the images in a new browser window/tab in the Gallery setting.
Best regards,
NikkoHi ICEMAN,
Enfold’s js/css merging & minification only affects js/css files in the Enfold theme, if you have other js/css files that’s not from enfold I think it’s better to use the one from w3total cache but you may need to review your site since minification sometimes causes undesirable results.
This article from Kriesi might help you in getting better scores: https://kriesi.at/archives/scoring-100-100-in-google-pagespeed-insights-gtmetrix-pagespeed-and-yslowBest regards,
NikkoHi ICEMAN,
Please replace the code I gave with:
#top .avia-fullwidth-slider { height: 100vh !important; overflow: hidden; }Best regards,
Nikko -
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