Page 353 – Support | Kriesi.at – Premium WordPress Themes

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February 20, 2020 at 10:08 am in reply to: How to change "Save my name, email, and website …" text in comment section #1186270

Nikko
Inactive Moderator

Hi bcerin,

We’re glad that we could help :)
Thanks for using Enfold and have a great day!

Best regards,
Nikko

February 20, 2020 at 10:08 am in reply to: Digimember Menu for Users and Account Form #1186269

Nikko
Inactive Moderator

Hi jmjm_jm,

Thanks for the screenshots.
The login didn’t work when I checked, please check.

Best regards,
Nikko

February 20, 2020 at 10:03 am in reply to: Mobile navigation turns into black and the links are centered #1186266

Nikko
Inactive Moderator

Hi rixi,

I tried to login to the site using the credentials you gave just to test a few things but it doesn’t seem to work, please check.

Best regards,
Nikko

February 20, 2020 at 9:52 am in reply to: Email Query and Enfold Woocommerce changes #1186264
Nikko
Inactive Moderator
Hi danielle143,

Thanks for giving us admin access, first this code in Quick CSS has an extra closing brace, this is already removed.
```
.single-product .avia-post-nav { display: none!important; }
}
```
The second one is that the site seems to be caching the styles even without a plugin, to fix it I have disabled CSS file merging and compression to force it to fetch new styles.
You can re-enable it after a day or two :)

Best regards,
Nikko
February 20, 2020 at 8:51 am in reply to: Enfold Consulting – Arrange the Menu-Sidebar #1186252
Nikko
Inactive Moderator
Hi Ricardo,

Can you try adding this CSS code in Quick CSS, hope it helps a bit:
```
@media only screen and (max-width:479px) {
  .responsive.html_header_sidebar #header .avia-custom-sidebar-widget-area {
    position: absolute;
    left: 32%;
    width: 60%;
  }

  .responsive.html_header_sidebar #header .avia-custom-sidebar-widget-area .widget {
    padding: 0;
  }

  .responsive.html_header_sidebar #header .avia-custom-sidebar-widget-area .widget .textwidget {
    padding-top: 14px;
  }

  .responsive.html_header_sidebar #header .avia-custom-sidebar-widget-area .av_font_icon, 
  .responsive.html_header_sidebar #header .avia-custom-sidebar-widget-area p {
    line-height: 32px;
    height: 32px;
  }

  .responsive.html_header_sidebar #header .avia-custom-sidebar-widget-area p {
    text-align: left;
    font-size: 13px;
  }
}
```
Best regards,
Nikko
February 20, 2020 at 8:34 am in reply to: Problem woocommerce structure #1186250

Nikko
Inactive Moderator

Hi Playsystem,

You can use this email: (Email address hidden if logged out)
But the login and password should be posted in the Private Content (it’s the field below when you type your reply)

Best regards,
Nikko

February 20, 2020 at 8:28 am in reply to: Cookie Consent Message Bar pops up every time I reload the page #1186249

Nikko
Inactive Moderator

Hi mosaic,

Can you try the following steps, you will need to check it with the other pc that who have visited your website before.
Disable Javascript file merging and compression open the homepage, right click on any parts and click View Source, press ctrl + F and type .js and count how many it would return.
Then Enable Javascript file merging and compression and do the same steps and count the number of .js files.

Best regards,
Nikko

February 20, 2020 at 8:17 am in reply to: How to change "Save my name, email, and website …" text in comment section #1186248
Nikko
Inactive Moderator
Hi bcerin,

Would giving you the location of that text helps?
If it does, you can find it in wp-includes > comment-template.php (line 2335):
```
__( 'Save my name, email, and website in this browser for the next time I comment.' )
```
Best regards,
Nikko
February 20, 2020 at 8:06 am in reply to: H1 size on mobile device #1186247
Nikko
Inactive Moderator
Hi Ivana,

I see, I think the problem is with this code (missing a closing brace):
```
@media only screen and (max-width: 480px) {
h1 { font-size: 24px !important; }
```
It should be:
```
@media only screen and (max-width: 480px) {
  h1 { font-size: 24px !important; }
}
```
Hope it helps.

Best regards,
Nikko
February 20, 2020 at 8:00 am in reply to: Style colored Button Menu #1186246
Nikko
Inactive Moderator
Hi topnetat,

Can you try adding this CSS code as well:
```
#top #wrap_all #header .av-menu-button:hover > a .avia-menu-text {
    background-color: white;
    color: #c3a069 !important;
    box-shadow: 0 2px 6px 0 rgba(0,0,0,0.30);
}
```
Best regards,
Nikko
February 20, 2020 at 4:53 am in reply to: Icon instead of image in Testimonials? #1186212

Nikko
Inactive Moderator

Hi milkrow,

We’re glad that we could help :)
Let us know if you need further assistance.

Best regards,
Nikko

February 20, 2020 at 4:52 am in reply to: Avia layout builder has disappeared #1186210

Nikko
Inactive Moderator

Hi Loveronika,

We’re glad that we could help :)
Thanks for using Enfold and have a great day!

Best regards,
Nikko

February 19, 2020 at 10:47 am in reply to: Email Query and Enfold Woocommerce changes #1185967

Nikko
Inactive Moderator

Hi danielle143,

Can you give us a link for #2? you can post the link in private content if you want it to be seen only by moderators.

Best regards,
Nikko

February 19, 2020 at 10:46 am in reply to: No image options in dropdown. No small, medium, portolio and so on. #1185965

Nikko
Inactive Moderator

Hi snitt,

No for older images, you can just install a plugin called Regenerate Thumbnails by Alex Mills (Viper007Bond), and use that plugin to regenerate old images.
You can remove this plugin afterwards :)

Best regards,
Nikko

February 19, 2020 at 10:43 am in reply to: Advanced editor is not visible #1185962

Nikko
Inactive Moderator

Hi dirk_gently,

We have change http to https in the WordPress Dashboard, Settings > General > WordPress Address (URL) and Site Address (URL).
It’s showing up now.
Let us know if you need further assistance :)

Best regards,
Nikko

February 19, 2020 at 10:36 am in reply to: Enfold 4.7.3 broken backend #1185960

Nikko
Inactive Moderator

Hi CottesloeCoastcare,

The Enfold child theme can be downloaded here: https://kriesi.at/documentation/enfold/child-theme/

Best regards,
Nikko

February 19, 2020 at 10:31 am in reply to: Six columns is real? #1185958

Nikko
Inactive Moderator

Hi rusrace,

We’re glad to hear that :)
Let us know if you need further assistance or if we can close this thread.

Best regards,
Nikko

February 19, 2020 at 10:29 am in reply to: H1 size on mobile device #1185956

Nikko
Inactive Moderator

Hey Ivana,

That code would reduce all h1 fonts. When you mentioned about the header are you referring to the section below Fullwidth slider?
The header where your logo is placed with search icon and burger menu doesn’t decrease, can you give a screenshot on the issue? so we can try to reproduce it.

Best regards,
Nikko

February 19, 2020 at 10:12 am in reply to: Background Video Color Section: Show Image after playing background video once #1185951

Nikko
Inactive Moderator

Hey ffiete,

Unfortunately this feature is not available nor there’s an easy way to give a general solution for this and is outside the scope of our support.
You will need to have some knowledge with javascript to do this and set a timer to hide the video after a several seconds/minutes.
I hope this direction would help you.

Best regards,
Nikko

February 19, 2020 at 9:53 am in reply to: grid row overflow: scroll; not working in firefox only #1185949

Nikko
Inactive Moderator

Hi Andreas,

I have checked the link you posted in private content and I don’t see it spill out in the footer.
I have posted the screenshot in private content.

Best regards,
Nikko

February 19, 2020 at 9:09 am in reply to: Tab Section – No Content available in edit mode #1185941

Nikko
Inactive Moderator

Hi mountaintopengraving,

Regarding the content area inside the tab, you can just drag a Text Block or another element inside the content area of that tab, I have added some Text Blocks as an example.
You’ll need to upload that custom font icon in order to add those custom icons, you can upload it in Enfold > Import/Export > Iconfont Manager and upload the fonts there.
Other than that you can use an image.

Best regards,
Nikko

February 19, 2020 at 8:59 am in reply to: Avia layout builder has disappeared #1185937

Nikko
Inactive Moderator

Hi Loveronika,

Thanks for giving us admin access.
The problem with it is you are still using Enfold 4.2 which is already outdated and has some issues with WordPress’ 5 Gutenberg editor.
To fix it, we installed and activated Classic Editor plugin which WordPress has recommended to use to switch back to WordPress’ 4 Default Editor.
Let us know if you need further assistance.

Best regards,
Nikko

February 19, 2020 at 8:36 am in reply to: MOBILE header invisible and appear once the user scroll down mobile #1185935

Nikko
Inactive Moderator

Hi Stilecatalini,

I have checked it on my mobile phone and I don’t see any issues with it on my end.

Best regards,
Nikko

February 19, 2020 at 7:03 am in reply to: Email Query and Enfold Woocommerce changes #1185916
Nikko
Inactive Moderator
Hey danielle143,

1. That’s coming from Woocommerce’s css, to override it you can use this CSS code and add it to Quick CSS, located in Enfold > General Styling:
```
#top div.woocommerce-message {
    border-color: black;
    background-color: green;
    color: black;
}
```
Just replace the colors.

2. Add this as well in Quick CSS:
```
label abbr.required {
    display: none;
}
```
3. Can you try to check if this thread helps: https://kriesi.at/support/topic/contact-form-not-sending-to-email-address/

Best regards,
Nikko
February 19, 2020 at 6:49 am in reply to: Update to PHP 7.3 #1185914

Nikko
Inactive Moderator

Hi Ingunn Borren,

You don’t need to unzip the file you have downloaded from the link you gave.
You just need to go to the WordPress Dashboard/Backend then go to Plugins > Add New > Upload Plugin, then upload the zip file and install it :)
Hope this helps.

Best regards,
Nikko

February 19, 2020 at 6:20 am in reply to: No image options in dropdown. No small, medium, portolio and so on. #1185909

Nikko
Inactive Moderator

Hi snitt,

I tried to check on the page and re-uploaded the image and I can see those image sizes generated.
You can check it on your site or this screenshot (link of the screenshot in private content).

Best regards,
Nikko

February 19, 2020 at 4:13 am in reply to: Breadcrumb Shortcode optimization #1185900

Nikko
Inactive Moderator

Hi Flow9999,

We’re glad that we could help :)
Thanks for using Enfold and have a great day!

Best regards,
Nikko

February 19, 2020 at 2:26 am in reply to: Breadcrumb Shortcode optimization #1185888
Nikko
Inactive Moderator
Hi Flow9999,

I see, I think the width in this CSS (I think this is in Quick CSS) is causing the issue:
```
.breadcrumb .sep {
    display: block;
    overflow: hidden;
    width: 8px;
}
```
Please remove it and that should fix it :)

Best regards,
Nikko
February 19, 2020 at 2:23 am in reply to: Menu icon color change only specific page #1185886

Nikko
Inactive Moderator

Hi yifatcohen,

We’re glad that we could help :)
Thanks for using Enfold and have a great day!

Best regards,
Nikko

February 18, 2020 at 5:57 pm in reply to: How to change "Save my name, email, and website …" text in comment section #1185755
Nikko
Inactive Moderator
Hey bcerin,

1. The comment section is part of WordPress and just used by theme.

2. Add this code in your child theme’s functions.php:
```
function remove_comment_website_field($fields) {
	unset($fields['url']);
	return $fields;
}

add_filter('comment_form_default_fields','remove_comment_website_field');
```
Best regards,
Nikko
Author

Posts

Viewing 30 posts - 10,561 through 10,590 (of 25,536 total)

← 1 2 3 … 352 353 354 … 850 851 852 →