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Viewing 30 posts - 10,381 through 10,410 (of 25,536 total)
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  • in reply to: Portfolio Item Feed #1193829

    Hi web4smallbusiness,

    Yes, please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
      ( to be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When your issue is fixed, you can always remove the plugin!
    If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.

    Best regards,
    Nikko

    in reply to: Image optimization for photography website #1193828

    Hi jaimemerz,

    To optimize the size of the masonry, you’ll need to do the following:
    – Use a child theme, skip this step if you already are using a child theme, if not then you can follow the instructions and download it in: https://kriesi.at/documentation/enfold/child-theme/
    – In the child theme’s functions.php, add this code at the bottom:

    function enfold_customization_modify_thumb_size( $size ) {
      $size['masonry'] = array('width'=>400, 'height'=>705 , 'crop' => false);
      return $size;
    }
    
    add_filter( 'avf_modify_thumb_size', 'enfold_customization_modify_thumb_size', 10, 1 );

    Hope this helps.

    Best regards,
    Nikko

    in reply to: Chart – insert a link/button #1193826

    Hi M_Salmaso,

    You can add this in the Default Row:

    <a href="https://www.mysite.com/">Link Text</a>

    Just replace the link and the Link Text.
    Hope this helps.

    Best regards,
    Nikko

    in reply to: Sidebar not visible #1193825

    Hi genius-electrics,

    Have you tried to set Archive Pages to right sidebar in Enfold > Sidebar Settings?

    Best regards,
    Nikko

    in reply to: Enfold – links not opening in new window. #1193821

    Hey NWHend,

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
      ( to be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When your issue is fixed, you can always remove the plugin!
    If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.

    Best regards,
    Nikko

    Hey rakista80,

    Are you referring to the shop page in your site? link in private content.

    Best regards,
    Nikko

    in reply to: Accordion Slider hidding first slide bug #1193817

    Hi kilimats,

    I have tried to reproduce this issue on my end using most of the settings you have and I could see this bug on my end as well.
    This is now reported to our devs and we’ll post the solution here on how to fix this once it’s provided to us.
    We ask for your patience as it may take some time because our devs are prioritizing on other important matters as well.

    Best regards,
    Nikko

    in reply to: Unmute sound on video #1193808

    Hi ernaborbas,

    I apologize for my mistake autoplay videos should be mute, major browsers such as Chrome and Firefox have already made policies for it, you can read these articles from them:
    https://developers.google.com/web/updates/2017/09/autoplay-policy-changes
    https://hacks.mozilla.org/2019/02/firefox-66-to-block-automatically-playing-audible-video-and-audio/

    In section.php, you can see this code:

    'video_mute'	=> true,

    but even setting this to false will not make any difference for autoplaying videos.


    @Guenni007
    thanks for helping out.

    Best regards,
    Nikko

    in reply to: Accordion Slider hidding first slide bug #1193791

    Hi kilimats,

    Regarding the dots, I have added this CSS code in Quick CSS:

    #top .woocommerce-product-details__short-description ul {
        list-style: disc;
        margin-left: 20px;
    }

    As for the Accordion slider link, is that meant for a modal popup? or you just want it to open youtube in new tab/window?

    Best regards,
    Nikko

    in reply to: Custom Post Type and single.php template #1193788

    Hi elenapoliti,

    Thanks for giving us both admin and FTP access.
    After checking it, I noticed that you are using Advanced Layout Builder in the custom post type, in which after enabling ALB it won’t be using the single-posttype.php file, instead it’s using template-builder.php file in the unfold theme.
    You can use this filter avf_template_builder_content if you want to make modifications to the content.

    Best regards,
    Nikko

    in reply to: click to chat #1193785

    Hi Alex,

    We’re glad that we could help :)
    Thanks for using Enfold and have a great day!

    Best regards,
    Nikko

    in reply to: Advanced Layout Builder in Tabs #1193783

    Hi GizmakSanayi,

    You can use Tab Section however there are limitations, for example inside each tab content you can put all types of Columns except for Color Section, Grid Row and Tab Section.

    Best regards,
    Nikko

    in reply to: Sub-Menu style? #1193773

    Hi GizmakSanayi,

    Yes, you can go to Appearance > Themes (in English translation) and check it.

    Best regards,
    Nikko

    in reply to: Enfold Photography demo + LayerSlider #1193772

    Hi GizmakSanayi,

    Yes, please do create a staging site.
    As for layerslider showing huge and small image sizes, since you are using full-width you can stretch those images to fit the canvas so it will show fully.

    Best regards,
    Nikko

    in reply to: message next to social #1193768

    Hi AlexBellaTropea,

    For Italian, please add this CSS code:

    #top #header_meta .social_bookmarks .av-social-link-Tripadvisor:lang(it) {
        width: 117px;
    }
    
    #top #socket .social_bookmarks .av-social-link-Tripadvisor:lang(it) {
        width: 116px;
    }
    
    #top .social_bookmarks .av-social-link-Tripadvisor:lang(it):before {
        content: 'Recensioni';
    }

    For Russian, please add this CSS code

    #top #header_meta .social_bookmarks .av-social-link-Tripadvisor:lang(ru) {
        width: 100px;
    }
    
    #top #socket .social_bookmarks .av-social-link-Tripadvisor:lang(ru) {
        width: 99px;
    }
    
    #top .social_bookmarks .av-social-link-Tripadvisor:lang(ru):before {
        content: 'Oтзывы';
    }

    Best regards,
    Nikko

    in reply to: click to chat #1193741

    Hi AlexBellaTropea,

    As for the header ‘review us’, please replace this CSS code:

    #top .social_bookmarks .av-social-link-Tripadvisor {
        width: 106.5px;
    }

    with this one:

    #top .social_bookmarks .av-social-link-Tripadvisor {
        width: 111px;
    }
    
    #top #header_meta .social_bookmarks .av-social-link-Tripadvisor:before {
        font-size: 14px;
    }

    As for mobile devices, add this CSS code:

    @media only screen and (max-width:767px) {
      #top #socket .copyright {
        display: block;
        float: none;
        margin-bottom: 16px;
        text-align: center;
      }
    
      #top #socket .social_bookmarks {
        display: block;
        float: none;
        height: auto;
        margin-left: 0;
        text-align: center;
      }
    
      #top #socket .social_bookmarks li, 
      #top #socket .social_bookmarks li a, 
      #top .social_bookmarks:before {
        float: none !important;
        display: inline-block !important;
      }
    
      #top #socket .social_bookmarks li {
        margin: 0 4px;
      }
    
      #top #socket .social_bookmarks:before {
        margin-right: 2px;
      }
    }

    Hope this helps.

    Best regards,
    Nikko

    Hey GWS,

    We apologize for the delayed response.
    Try adding this CSS code in Quick CSS, located in Enfold > General Styling:

    #top .gform_wrapper {
        display: block !important;
    }

    Best regards,
    Nikko

    in reply to: Accordion Slider hidding first slide bug #1193446

    Hey kilimats,

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
      ( to be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When your issue is fixed, you can always remove the plugin!
    If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.

    Best regards,
    Nikko

    in reply to: Google Tag Manager On Click #1193443

    Hey gekkie96,

    We apologize for the delayed response.
    You can use conditional tags to modify for each form:
    https://codex.wordpress.org/Conditional_Tags

    Best regards,
    Nikko

    in reply to: Tab Section Mobile view error! #1193439

    Hi federica_alice,

    Do you have a caching plugin? if yes please flush out the cache.
    If that doesn’t help, please disable temporarily CSS file merging and compression in Enfold > Performance then check.
    Hope it helps.

    Best regards,
    Nikko

    in reply to: message next to social #1193438

    Hi AlexBellaTropea,

    Please add this CSS code in Quick CSS:

    #top #socket .social_bookmarks .av-social-link-Tripadvisor {
        width: 110px;
    }
    
    #top #socket .social_bookmarks li {
        font-size: 14px;
    }

    Best regards,
    Nikko

    in reply to: click to chat #1193437

    Hi AlexBellaTropea,

    I have modified the code to:

    function avia_add_custom_icon($icons) {
    	$icons['Whatsapp']	 = array( 'font' =>'whatsapp', 'icon' => 'uf232');
    	$icons['Tripadvisor'] = array( 'font' =>'fontello', 'icon' => 'ue808');
    	$icons['Google'] = array( 'font' =>'entypo-fontello', 'icon' => 'ue8f6');
    	return $icons;
    }
    add_filter('avf_default_icons','avia_add_custom_icon', 10, 1);
    
    // Add new icon as an option for social icons
    function avia_add_custom_social_icon($icons) {
    	$icons['Whatsapp'] = 'Whatsapp';
    	$icons['Tripadvisor'] = 'Tripadvisor';
    	$icons['Google'] = 'Google';
    	return $icons;
    }
    add_filter('avf_social_icons_options','avia_add_custom_social_icon', 10, 1);

    Then on Quick CSS, added this:

    #top .social_bookmarks [title='Google'] {
        background-color: #dd4c39 !important;
    }

    Best regards,
    Nikko

    Hey Marssolutions,

    We apologize for the delayed response.
    Can you try adding this CSS code in Quick CSS, located in Enfold > General Styling:

    #top .avia-section .mejs-layers {
      display: none !important;
    }

    Best regards,
    Nikko

    in reply to: Unmute sound on video #1193425

    Hi ernaborbas,

    We apologize for the delayed response.
    Can you give us FTP access and admin access on the site? so we can check further.
    Just post the credentials in private content.

    Best regards,
    Nikko

    in reply to: Tab Section Mobile view error! #1193423

    Hi federica_alice,

    We apologize for the delayed response, can you try adding this CSS code in Quick CSS (located in Enfold > General Styling):

    @media only screen and (max-width:767px) {
      .home .av-tab-section-tab-title-container .av-section-tab-title {
        max-width: 24%;
        padding-left: 5px !important;
        padding-right: 5px !important;
      }
    }

    Best regards,
    Nikko

    in reply to: 500 internal server error #1193404

    Hey Maricagiubila,

    Can you give us FTP access and admin access on the site? so we can check further.
    Just post the credentials in private content.

    Best regards,
    Nikko

    Hi Lena,

    It’s possible however the complexity and time to build and test the code for it would take a lot of time to do which is outside the scope of our support :(
    We can only point you on how you can tweak Portfolio safely or creating a new element based on it in our documentation: https://kriesi.at/documentation/enfold/intro-to-layout-builder/#add-elements-to-alb

    Best regards,
    Nikko

    in reply to: message next to social #1193402

    Hi AlexBellaTropea,

    Can you try adding this CSS code in Quick CSS:

    #top .social_bookmarks .av-social-link-Tripadvisor {
        width: 106px;
    }
    
    #top .social_bookmarks .av-social-link-Tripadvisor:before {
        content: 'Review us';
        display: block;
        float: left;
        height: 30px;
        line-height: 30px;
        padding-left: 10px;
        padding-right: 5px;
    }

    Best regards,
    Nikko

    in reply to: click to chat #1193400

    Hi AlexBellaTropea,

    You can see what codes to use when you just a create a new page then add an Icon Element, when you hover on the icon you will see its corresponding code.
    You can find the instruction in our documentation: https://kriesi.at/documentation/enfold/icon/#how-to-find-the-icon-unicode
    As for the thread you mention, can you give the url/link of it?

    Best regards,
    Nikko

    in reply to: Custom Post Type and single.php template #1193070

    Hi elenapoliti,

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
      ( to be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When your issue is fixed, you can always remove the plugin!
    If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.

     Also if Theme Editor is not available please provide FTP access, so we can check on the child theme files.

    Best regards,
    Nikko

Viewing 30 posts - 10,381 through 10,410 (of 25,536 total)