Forum Replies Created
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Hi web4smallbusiness,
We’re glad that we could help :)
And we appreciate your kind words.
Thanks also for using Enfold and have a great day!Best regards,
NikkoHi donnakaz,
Let us know if you need further assistance.
Best regards,
NikkoHi blaisen,
Please try adding this CSS code in Quick CSS, located in Enfold > General Styling:
.responsive #top .slideshow_caption { display: block !important; }Hope it helps.
Best regards,
NikkoHi WeigutZull,
That’s a bug in Enfold version 4.6.3.1 (the current version you’re using).
It’s fixed in Enfold version 4.7.1 but if you’re not ready to update yet then please refer to the solution on this thread:
– https://kriesi.at/support/topic/missing-icons-after-updating-to-wordpress-5-3-1-and-maintenance-releases/Best regards,
NikkoHi tornadomktg,
I tried to login using the credentials you gave but I’m getting this error:
Access Denied - Sucuri Website FirewallPlease read the message in private content
Best regards,
NikkoHey eddygame,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( to be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.Best regards,
NikkoHi allyson3,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( to be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.Best regards,
NikkoHi josettemskilling,
The error you’re getting isn’t based on the license since the license isn’t necessary for the installation but only for updating the theme.
Please do the following:- Unzip the zip file you have downloaded from Themeforest
- Open the unpacked folder produced by unzipping the file and you should find enfold.zip file
- Go to your site, and in the Dashboard, go to Appearance > Themes and click the Add New button
- Click the Upload Theme button then click Choose File and upload the enfold.zip file
- Install and Activate the theme
And that should do it. Hope this helps :)
Best regards,
NikkoMarch 18, 2020 at 6:26 am in reply to: 3rd footer widget is stacking below 2nd & social icons not displaying #1194026Hi williamslyd,
This is fixed, I have added this CSS code in your Quick CSS:
#top #footer .widget .social_bookmarks { position: static; }Also I have removed this CSS code in your Quick CSS, since this is a temporary fix in the previous version of Enfold but was already fixed in the latest version:
/* enfold social media icons fix lwk 3/9/20 */ .social_bookmarks_twitter a::before, .av-social-link-twitter a::before { font-family: 'entypo-fontello'; content: ''; } .social_bookmarks_facebook a::before, .av-social-link-facebook a::before { font-family: 'entypo-fontello'; content: ''; } .social_bookmarks_linkedin a::before, .av-social-link-linkedin a::before { font-family: 'entypo-fontello'; content: ''; } .social_bookmarks_pinterest a::before, .av-social-link-pinterest a::before { font-family: 'entypo-fontello'; content: ''; } .social_bookmarks_tumblr a::before, .av-social-link-tumblr a::before { font-family: 'entypo-fontello'; content: ''; } .social_bookmarks_reddit a::before, .av-social-link-reddit a::before { font-family: 'entypo-fontello'; content: ''; } .social_bookmarks_vk a::before, .av-social-link-vk a::before { font-family: 'entypo-fontello'; content: ''; } .social_bookmarks_gplus a::before, .av-social-link-gplus a::before { font-family: 'entypo-fontello'; content: ''; } .social_bookmarks_mail a::before { font-family: 'entypo-fontello'; content: ''; } .social_bookmarks_dribble a::before { font-family: 'entypo-fontello'; content: ''; } .social_bookmarks_youtube a::before { font-family: 'entypo-fontello'; content: ''; } .social_bookmarks_instagram a::before { font-family: 'entypo-fontello'; content: ''; } .social_bookmarks_vimeo a::before { font-family: 'entypo-fontello'; content: ''; }Let us know if you need further assistance.
Best regards,
NikkoHi BrendaSarg,
Those 2 files you mentioned aren’t part of the Enfold theme.
Please try to disable all your plugins and check.
Then enable them one by one to know which plugins are using the said files.
Hope this helps.Best regards,
NikkoHi web4smallbusiness,
Thanks for giving us admin access. :)
We have added this CSS code in your Quick CSS:#top .av-portfolio-grid-sorting-container .sort_width_container, #top .av-portfolio-grid-sorting-container .grid-entry { padding-left: 1%; padding-right: 1%; }Best regards,
NikkoHi marqattack,
We’re glad to hear that :)
Thanks for using Enfold and have a great day!Best regards,
NikkoHi soniavoice,
Thanks for giving us admin access.
This is fixed. Here are the things we have changed on your site.
In Settings > Reading, we set it to Your latest posts (the default).
Then in Enfold > Theme Options, the page is set.
In Enfold > Blog Layout, since you are using Advanced Layout Builder in your Blog page, we have changed it from Grid Layout to Use the advance layout editor to build your own blog layout (simply edit the page you have chosen in Enfold->Theme Options as a blog page)
And that’s it :)
Let us know if you need further assistance.Best regards,
NikkoHi webdesignphx,
Please try to add this CSS code in Quick CSS, located in Enfold > General Styling:
.home #fullscreen_slider_1 .flex_column.av_one_third { display: inline-block; float: none; margin-left: 10px; margin-right: 10px; vertical-align: middle; width: auto; }Best regards,
NikkoHi clellis,
I tried to check the link you gave but it redirected me to this page (link in private content)
Best regards,
NikkoHi Charlotte,
Thanks for giving us admin access, here’s the initial CSS code that we can use however, we’ll need to have some modifications in your child theme first before adding this CSS code:
#top.blog .container.template-blog { max-width: 100%; padding-left: 0; padding-right: 0; } #top.blog .fullsize .template-blog .post .entry-content-wrapper, #top.blog .fullsize .template-blog .post .entry-content-wrapper > * { max-width: 100%; }In your child theme, please create a folder and name it includes and copy loop-index.php from (enfold > includes) to the child theme’s includes folder.
Let us know once you’ve done this initial step.Best regards,
NikkoHi Kevin Pan,
You’ll need to duplicate those Titles, put the duplicate title (Special Heading) on top of the images then make sure you hide it on desktop and tablet and show on mobile in the Visibility settings.
As for the original title (I’m just making some labels to differentiate) set it’s Visibility settings to show in desktop and tablet and hide in mobile devices.Then remove the code I gave you then replace it with this CSS code:
@media only screen and (max-width:767px) { .page-id-206 #after_section_2 .entry-content-wrapper .flex_column_table.av-equal-height-column-flextable { margin-bottom: 120px; } .page-id-206 #after_section_2 .entry-content-wrapper .flex_column_table.av-equal-height-column-flextable:nth-child(3n+1) { display: flex; flex-direction: column; } .page-id-206 #after_section_2 .entry-content-wrapper .flex_column_table.av-equal-height-column-flextable:nth-child(3n+1) .flex_column:first-child { order: 2; } .page-id-206 #after_section_2 .entry-content-wrapper .flex_column_table.av-equal-height-column-flextable:nth-child(3n+1) .flex_column:last-child { order: 1; } }Best regards,
NikkoHi NWHend,
Thanks for giving us admin access :)
The main cause of the issue is this plugin WP Accessibility is removing target=”_blank”
You can test this by deactivating the plugin.Best regards,
NikkoHi inaudit,
I did a quick checking on Buddypress using the latest version of Enfold and WordPress and I didn’t experience any issues.
I haven’t dug deeper to every function but I did specifically check the issue with compatibility with BuddyPress based on the other thread you gave which is about creating a group, and I have successfully created a group in Buddypress without any issues at all, I tested group invite and accepting the invite, it worked properly as well.Best regards,
NikkoHi Alex,
No worries, I have made this changes in your Quick CSS (and moved media queries to the bottom of Quick CSS):
#top #header_meta .social_bookmarks .av-social-link-Tripadvisor:lang(it) { width: 184.5px; } #top #socket .social_bookmarks .av-social-link-Tripadvisor:lang(it) { width: 183.5px; } #top .social_bookmarks .av-social-link-Tripadvisor:lang(it):before { content: 'Scrivi una recensione'; } #top #header_meta .social_bookmarks .av-social-link-Tripadvisor:lang(ru) { width: 155.5px; } #top #socket .social_bookmarks .av-social-link-Tripadvisor:lang(ru) { width: 154.5px; } #top .social_bookmarks .av-social-link-Tripadvisor:lang(ru):before { content: 'Написать отзыв'; }Let us know if you need further assistance :)
Best regards,
NikkoMarch 18, 2020 at 2:25 am in reply to: Gravity Forms not displaying in IE11 when Enfold is the theme #1193967Hi GWS,
No need for that anymore, I tried to check on it further and found this on top of the code I suggested on your live site:
*/fix forms display in IE*/just replace it with:
/*fix forms display in IE*/Best regards,
NikkoHi genius-electrics,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( to be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.Best regards,
NikkoHi Wang,
We apologize for the delayed response.
Can you try adding this CSS code in Quick CSS, located in Enfold > General Styling:@media only screen and (max-width:767px) { .page-id-206 #after_section_2 .entry-content-wrapper .flex_column_table.av-equal-height-column-flextable:nth-child(3), .page-id-206 #after_section_2 .entry-content-wrapper .flex_column_table.av-equal-height-column-flextable:last-child { display: flex; flex-direction: column; } .page-id-206 #after_section_2 .entry-content-wrapper .flex_column_table.av-equal-height-column-flextable:nth-child(3) .flex_column:first-child, .page-id-206 #after_section_2 .entry-content-wrapper .flex_column_table.av-equal-height-column-flextable:last-child .flex_column:first-child { order: 2; } .page-id-206 #after_section_2 .entry-content-wrapper .flex_column_table.av-equal-height-column-flextable:nth-child(3) .flex_column:last-child, .page-id-206 #after_section_2 .entry-content-wrapper .flex_column_table.av-equal-height-column-flextable:last-child .flex_column:last-child { order: 1; } }Best regards,
NikkoMarch 17, 2020 at 4:48 pm in reply to: Gravity Forms not displaying in IE11 when Enfold is the theme #1193847Hi GWS,
Can you give us temporary admin access? so we can check further.
Best regards,
NikkoHey Charlotte,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( to be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.Best regards,
NikkoHi inaudit,
Can you point out what parts of BuddyPress is not compatible with Enfold? or maybe give instructions on which we can reproduce and provide some screenshots.
Enfold doesn’t have any BuddyPress integration but it doesn’t hinder the functionalities of most of the major/popular plugins.Best regards,
NikkoMarch 17, 2020 at 4:22 pm in reply to: Gravity Forms not displaying in IE11 when Enfold is the theme #1193840Hi GWS,
Are you using a caching plugin? if I inspect the page, I can’t find the code I suggested.
Please try to flush out the cache, and in Enfold > Performance, enable Delete old CSS and JS files?.
Hope this helps.Best regards,
NikkoMarch 17, 2020 at 4:08 pm in reply to: Gravity Forms not displaying in IE11 when Enfold is the theme #1193836Hi GWS,
Can you give a link on the live site’s gravity form?
I tried the link I posted in private content but could not find it.Best regards,
NikkoHi kilimats,
Yes, you’ll need to use url shortener for the youtube links so it doesn’t open in a lightbox.
Here’s an example of URL shortener: https://bitly.com/
Hope this helps.Best regards,
NikkoMarch 17, 2020 at 4:00 pm in reply to: Alignment of product thumbnails in product grid in shop page #1193830Hey Swathi,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( to be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.Best regards,
Nikko -
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