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Viewing 30 posts - 9,781 through 9,810 (of 25,536 total)
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  • in reply to: Help! Cannot Upload Enfolds Theme in WP #1210870

    Hi matmarchio,

    We’re glad to hear that :)
    Thanks for using Enfold and have a great day!

    Best regards,
    Nikko

    Hey Michael,

    Can you give us a screenshot of this? so we can try to replicate the issue on our end.

    Best regards,
    Nikko

    in reply to: formatting tables #1210868

    Hey lordgara3,

    Can you give us a screenshot or mockup of what you want to achieve? to help us accurately visualize what you want to do.
    And also can you give us a link to your page? so we can try to inspect what you already have and try to give you css codes that should help.

    Best regards,
    Nikko

    in reply to: Deprecated Function by LayerSlider WP #1210866

    Hey hanssmeijsters,

    Can you try to switch to PHP version 7.3?

    Best regards,
    Nikko

    in reply to: Remove images hover title #1210865

    Hi James,

    Try adding this CSS code in Quick CSS, located in Enfold > General Styling:

    #top.home #after_full_slider_1 .avia-image-container-inner .image-overlay {
        display: none !important;
    }

    Best regards,
    Nikko

    Hi CharlieTh,

    Yes, it does not need the plugin to be updated to import Free ones :)
    I’m glad to hear that it’s working properly now.
    Thanks for using Enfold and have a great day!

    Best regards,
    Nikko

    in reply to: Warning with layerslider code #1210862

    Hi Lyse,

    Please try to switch the PHP version to 7.3?

    Best regards,
    Nikko

    in reply to: arrows on timeline #1210856

    Hey bobfurgo,

    That’s not possible because it’s an image (see link in private content)
    You’ll need to override the image with a white one but maybe there’s a setting in the plugin you’re using that adjusts the color of the arrows.

    Best regards,
    Nikko

    Hi alexx8675,

    Can you give us a screenshot or mockup of what you want to achieve? there’s no option for that in the Theme Options but maybe we can try to give you some CSS code that should do that.

    Best regards,
    Nikko

    Hi Ernest Schoenmaker,

    Thanks for contacting us.
    Please unzip the zip file you have downloaded from Themeforest
    Open the unpacked folder produced by unzipping the file and you should find enfold.zip file
    Use enfold.zip to upload in Appearance > Themes.
    Hope this helps.

    Best regards,
    Nikko

    in reply to: Warning with layerslider code #1210853

    Hi Lyse,

    What PHP version are you using?
    Can you try to switch the PHP version to 7.3?

    Best regards,
    Nikko

    in reply to: Adding author to a static page #1210852

    Hi Andre,

    By manually, I meant is What you see is what you get, if it’s not included in your Content Editor it won’t appear as well.
    Unfortunately, Enfold doesn’t have Author Bio element.
    Here’s a third party plugin that I found which you can try to use: https://wordpress.org/plugins/starbox/
    You can just add a Code Block or Text Block and add this shortcode:
    [starbox] or [starbox id=USER_ID]
    Hope this helps.

    Best regards,
    Nikko

    in reply to: Theme options dissapear in admin #1210851

    Hi innovacionagil,

    Can you try to re-update Enfold theme?
    I also could not find any js errors, and after inspecting the options, it’s not hidden but those options are totally gone.

    Best regards,
    Nikko

    in reply to: replace logo on particular page #1210849

    Hi bobfurgo,

    We’re glad that we could help :)
    Thanks for using Enfold and have a great day!

    Best regards,
    Nikko

    in reply to: line on header #1210848

    Hi bobfurgo,

    You’re welcome :)
    To extend it further, please remove the right padding of the column where it is placed and that should extend it to the end.

    Best regards,
    Nikko

    Hi CharlieTh,

    I apologize for not being clear, not all in Template Store is available for use on bundled version, you can all use the Free ones.
    Inside the Template Store the Filter you should be able to click Free and that you can import that but the Premium ones requires a license key.
    Can you give us the name of the item/slider you want to import from the Template Store? I can only download Free ones :(

    Best regards,
    Nikko

    in reply to: enfold ecommerce #1210846

    Hi hmartmoor,

    1. It’s more of a Woocommerce thing (Enfold utilizes Woocommerce which is standard in WP e-commerce), you should be able to find it in their documentation page or maybe ask their support as they know more about their plugin.
    Also just a tip, just hover over the question mark (which is almost in all fields) and that should show the description of the field.

    2. I’m not really sure about this plugin, though I can find this: https://wordpress.org/plugins/webpay-woocommerce-plugin/ but it’s already not updated for 3 years, maybe it’s better to ask for woocommerce support on this issue as well.

    3. Yes, you can import the demo that you’d like as your base template and modify from there, also you can save a Template and reuse it within the site.

    Best regards,
    Nikko

    Hi sproutstudio,

    What version of WordPress are you using?
    Please backup your site and consider updating to the latest version.
    If you have already updated your site to the latest version and still has issues, please create a separate thread as we will need to ask temporary login credentials (admin privileges).
    And post the details in private content. A separate thread is needed for security reasons, since private content can only be seen by both moderators and thread creator.

    Best regards,
    Nikko

    in reply to: line on header #1210840

    Hi bobfurgo,

    I see, I apologize for misunderstanding, the border color is the same as the color of the font so in this case its white.
    In order to specifically modify the border color in Create and Collaborate heading, edit that Special Heading, go to Advanced (tab) > Custom CSS Class put my-title (or you can name this whatever you want) and save.
    Go to Enfold > General Styling > Quick CSS, then add this CSS code (if you changed the name, replace my-title on this code as well):

    #top .my-title .special-heading-inner-border {
        border-color: gray !important;
    }

    Also change to color.
    Hope this helps.

    Best regards,
    Nikko

    Hi CharlieTh,

    The LayerSlider plugin which shows when you install Enfold is a bundled version (not premium) and has some locked features, so you shouldn’t be able to update it.
    The explanation can be found in our documentation: https://kriesi.at/documentation/enfold/advanced-layerslider/#-how-to-update-layerslider-
    Hope this helps.

    Best regards,
    Nikko

    in reply to: Edit Page overlay_colo #1210835

    Hi gaveni,

    We’re glad that we could help :)
    Thanks for using Enfold and have a great day!

    Best regards,
    Nikko

    Hi JantienM,

    I have checked your site using Chrome and Firefox on Windows 10 machine and the favicon seems to be correct.
    I have posted screenshots in private content.

    Best regards,
    Nikko

    Hi abraoaddad,

    Unfortunately, Enfold doesn’t have that feature as it only offers basic Contact Form.
    I suggest trying to use a Contact Form plugin called Contact Form 7, they have special mail tags: https://contactform7.com/special-mail-tags/ which allows you to add in the email content where the URL where the contact form submitted is placed, also if there are multiple forms in a single page then you should be able to add some hidden values which you can also add to the email content.
    Hope this helps.

    Best regards,
    Nikko

    in reply to: replace logo on particular page #1210830

    Hey bobfurgo,

    Try adding this CSS code, make sure to replace REPLACE_WITH_WHITE_LOGO_LINK with the link white logo link you gave:

    #top.page-id-349 .logo a {
        background: url(REPLACE_WITH_WHITE_LOGO_LINK) center center no-repeat;
        background-size: contain;
    }
    
    #top.page-id-349 .logo img {
        opacity: 0;
        visibility: hidden;
    }

    Best regards,
    Nikko

    in reply to: critical error on your website(s) #1210827

    Hey So Evolve,

    Are you referring on this plugin: https://wordpress.org/plugins/wp-braintree/ ?
    Also try to access your site via FTP or Cpanel and if there’s an error_log file (usually in public_html folder).
    Open it and see the latest errors.
    If there’s no error_log file, can you try to enable debugging: https://wordpress.org/support/article/debugging-in-wordpress/#example-wp-config-php-for-debugging
    Access your site via FTP or Cpanel and go to wp-config.php file find:

    define( 'WP_DEBUG', false);

    and replace with:

    // Enable WP_DEBUG mode
    define( 'WP_DEBUG', true );
    
    // Enable Debug logging to the /wp-content/debug.log file
    define( 'WP_DEBUG_LOG', true );
    
    // Disable display of errors and warnings
    define( 'WP_DEBUG_DISPLAY', false );

    try to trigger the error by opening your site.
    And check wp-content > debug.log
    That should give us information on the error.

    Best regards,
    Nikko

    in reply to: Widgets NOT editable #1210826

    Hi JPGlobal,

    The problem is in the child theme, specifically this code, which I have already modified:

    function defer_parsing_of_js ( $url ) {
    if ( FALSE === strpos( $url, '.js' ) ) return $url;
    if ( strpos( $url, 'jquery.js' ) ) return $url;
    return "$url' defer ";
    }
    add_filter( 'clean_url', 'defer_parsing_of_js', 11, 1 );

    Updated Code (this adjustment only means run this code only in the frontend of the site):

    function defer_parsing_of_js ( $url ) {
    	if( !is_admin() ) {
    		if ( FALSE === strpos( $url, '.js' ) ) return $url;
    		if ( strpos( $url, 'jquery.js' ) ) return $url;
    		return "$url' defer ";
    	}
    	return $url;
    }
    add_filter( 'clean_url', 'defer_parsing_of_js', 11, 1 );

    Appearance > Customize is now working again. :)

    Best regards,
    Nikko

    in reply to: Theme options dissapear in admin #1210825

    Hi innovacionagil,

    Can you try to temporarily deactivate all plugins and switch to Enfold theme? and check if those missing settings will appear.
    If it does, switch to your child theme and check, then enable the plugins one by one to know which one is causing the issue.

    Best regards,
    Nikko

    in reply to: Mobile Menu on the iPad #1210824

    Hey ginnywills,

    1. Go to Enfold > Main Menu > General (tab) > Menu Items for mobile set this to Activate for Ipad.
    2. Go to Enfold > General Styling > Quick CSS, then add this CSS code:

    @media only screen and (max-width:767px) {
      #top.home #wrap_all #full_slider_2 .avia-slideshow-button {
        font-size: 16px;
        line-height: 1.4;
      }
    }

    This code only affects the 2nd slider of the homepage.

    Best regards,
    Nikko

    in reply to: Can't update Enfold – Classic editor keeps showing #1210821

    Hi samvwh,

    Yes, you can’t update because Envato has already stopped using API keys and are now using tokens, so you can’t do the theme update using the normal process.
    Please do the following after making a backup:

    • Put your site in maintenance mode (using a plugin)
    • Switch to Twentytwenty or any WordPress Default Themes and Delete Enfold
    • Unzip the zip file you have downloaded from Themeforest
    • Open the unpacked folder produced by unzipping the file and you should find enfold.zip file
    • Go to your site, and in the Dashboard, go to Appearance > Themes and click the Add New button
    • Click the Upload Theme button then click Choose File and upload the enfold.zip file
    • Install and Activate the theme
    • Turn off maintenance mode, deactivate and uninstall the maintenance plugin

    To make updates work normally again, here’s our documentation for register your theme with a personal token in Envato: https://kriesi.at/documentation/enfold/theme-registration/#toggle-id-1-closed

    Best regards,
    Nikko

    in reply to: Error messages at the top of website #1210820

    Hey Joe,

    Thansk for giving us admin access.
    The issue was fixed by removing Flaticon in Iconfont Manager, since the zip file isn’t valid.

    Best regards,
    Nikko

Viewing 30 posts - 9,781 through 9,810 (of 25,536 total)