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Viewing 30 posts - 9,241 through 9,270 (of 25,536 total)
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  • in reply to: 2 logo's in the header #1229157

    Hey Karin,

    I believe you can use a header widget for that.
    Please refer to our documentation: https://kriesi.at/documentation/enfold/header/#adding-a-header-widget-area
    Hope it helps.

    Best regards,
    Nikko

    in reply to: Enfold Update from 2.2 version #1229156

    Hi Elisa,

    Thanks for contacting us!
    You don’t need to buy the theme again to get the updated version of theme, you just need to login to themeforest using the account you used to purchase Enfold and download the theme from there.
    Also, you just need to purchase the support extension for Enfold in themeforest, so you can access and create thread in our forum.
    It’s not possible to do automatic updates from Enfold 2.2 to 4.7.5 because envato has changed from using API key (used in 2.2) to using tokens (4.7.5)
    You’ll most likely need to do the following to update it:

    • Backup your site, put it in maintenance mode using a third-party plugin
    • Switch to a default wordpress theme, like twenty-twenty
    • Download the latest Enfold theme from themeforest then unzip the file
    • In your WordPress Dashboard, go to Themes then upload enfold.zip (should be inside the generated folder when you unzip the file downloaded from themeforest
    • Install and Activate Enfold (or the child theme if you’re using one) and remove the maintenance mode

    Hope this helps.

    Best regards,
    Nikko

    in reply to: Align Tab Content to Top? #1229149

    Hi MIMMT,

    We’re glad to hear that :)
    Thanks for using Enfold and have a great day!

    Best regards,
    Nikko

    in reply to: There has been a critical error on your website. #1229147

    Hey vadimka777,

    What version of Enfold are you using? if you’re using an old version of the theme, then I’m afraid that there will be issues with PHP 7.2.
    However, the latest versions released by Enfold should be able to work properly with PHP 7.2 (even 7.3).
    Maybe for now you can downgrade back to PHP 5.6, then maybe tell us what version of Enfold you’re using so we can provide a copy in which you can compare and you can document the modifications that you have made and then put it in a child theme.

    Best regards,
    Nikko

    in reply to: Instagram Widget Issue #1229143

    Hi Jas,

    We’re glad that we could help :)
    Thanks for using Enfold and have a great day!

    Best regards,
    Nikko

    Hi albertgarduno,

    I have changed the Content Height of the Tab Section to Auto adjust to content
    It should not fall down in the middle, let us know your feedback.

    Best regards,
    Nikko

    in reply to: Instagram Widget Issue #1229139

    Hi Jas,

    No worries :)
    Please add this CSS code as well:

    #footer .newsbox .news-headline {
        text-align: justify;
    }

    Best regards,
    Nikko

    in reply to: Add Builder to custom field #1229138

    Hi loumirak11,

    That’s the only way to do it, just like other page builders and unfortunately, having the feature that you would like would take a lot of changing with the theme’s core.
    If you have similar patterns or similar elements used then you can make use of creating a WordPress Page Template, then have run the enfold shortcodes in that template and the changing values of the shortcodes can be filled in by the custom field, though it may take quite a bit of code to do that.

    Best regards,
    Nikko

    in reply to: Instagram Widget Issue #1229136

    Hi Jas,

    You’re welcome, please try adding this CSS code:

    #footer .widget {
        max-width: 250px;
    }

    Best regards,
    Nikko

    in reply to: No content section option #1229115

    Hi mandarijn,

    Thanks for giving us admin access.
    I have checked the backend and I apologize I wasn’t able to mention that Enfold does have Color Section in the Avia Builder but no Content Section.
    Here’s a screenshot: https://imgur.com/Hvb0t5M
    Can you tell us what options are in the Content Section that is not in the Color Section? maybe a screenshot of it and it’s available settings would help for comparison.
    Also, you can remove the temporary admin access.

    Best regards,
    Nikko

    Hi Mike2482,

    I see and you’re right it’s a normal behavior on browsers.
    The scrollbar occupies about 17px.
    We’re glad to hear that this is resolved. :)
    Thanks for using Enfold and have a great day!

    Best regards,
    Nikko

    in reply to: No content section option #1229110

    Hi mandarijn,

    Can we ask for the login link as well?

    Best regards,
    Nikko

    in reply to: How to display "last modified date" #1229109

    Hi Simone,

    I tried to access using the temporary access you gave however I’m getting this when trying to login:

    ERROR: Incorrect Username or Password

    Please check.

    Best regards,
    Nikko

    in reply to: Rounded Button CSS No Longer Works #1229108

    Hi kurson,

    We’re glad to hear that :)
    Thanks for using Enfold and have a great day!

    Best regards,
    Nikko

    in reply to: Instagram Widget Issue #1229107

    Hi Jasmer,

    For the instagram widget alignment in the footer, please add this CSS code in Quick CSS (located in Enfold > General Styling):

    #sb_instagram {
        margin-left: -6px;
    }

    As for twitter feed in mobile, it seems to work properly on my android phone, what device are you using? and browser?
    Are you using embedded twitter feed as instructed here: https://help.twitter.com/en/using-twitter/embed-twitter-feed ?

    Best regards,
    Nikko

    in reply to: Gravity Forms with Enfold #1229103

    Hey SimonePols,

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
      ( to be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When your issue is fixed, you can always remove the plugin!
    If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.

    Best regards,
    Nikko

    in reply to: Submenu Items floating down the page #1229102

    Hi Hyperopic,

    When you set the header size to 240px, this also includes setting the main menu item’s height to 240px, that’s why it’s appearing far below.
    I would suggest using the slim header size and then instead use some CSS to increase only the size of the logo.

    Best regards,
    Nikko

    Hi krugerparktours,

    We’re glad to hear that it’s fixed. :)
    Let us know if you need further assistance.

    Best regards,
    Nikko

    in reply to: Enfold will not update beyond 3.2.1 #1229093

    Hi PortIsaac,

    Can you give us temporary admin access on those sites? so we can check the backend.
    Just post the details in private content.

    Best regards,
    Nikko

    Hey GWS,

    Please try to add this CSS code in Quick CSS, located in Enfold > General Styling:

    .home .av_one_third .avia-slideshow a.avia-slide-wrap {
        display: block;
    }

    Hope it helps.

    Best regards,
    Nikko

    Hi Mike2482,

    I have checked this with a Chrome browser, the container width and inner padding seems to be consistent on my end 1250 maximum width with left and right inner padding of 50px on the pages mentioned and other pages showing in the main menu tab. Can you try to clear the browser cache?

    Best regards,
    Nikko

    Hi albertgarduno,

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
      ( to be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When your issue is fixed, you can always remove the plugin!
    If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.

    Best regards,
    Nikko

    in reply to: Add Builder to custom field #1229085

    Hi loumirak11,

    Unfortunately, you can’t add the Avia builder, however, if the custom content field uses something like classic editor, you should be able to see the magic wand icon which contains shortcodes for the enfold elements that you want to use.

    Best regards,
    Nikko

    Hi iconbit,

    We’re glad to hear that :)
    Thanks for using Enfold and have a great day!

    Best regards,
    Nikko

    Hi mtmundarain,

    Can you give the link to the page shown in the first screenshot?
    I found a category page and it uses the same setup.
    Link in private content.

    Best regards,
    Nikko

    in reply to: No content section option #1229051

    Hey Alex,

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
      ( to be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When your issue is fixed, you can always remove the plugin!
    If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.

    Best regards,
    Nikko

    in reply to: Enfold change logo different sides on mobile #1229034

    Hi Markus,

    Please try to use this CSS Code in Quick CSS, located in Enfold > General Styling:

    @media only screen and (max-width:767px) {
      #header #header_main .logo img {
        opacity: 0;
        visibility: hidden;
      }
    
      /* Homepage */
      .home #header #header_main .logo a {
        background: url(image_url) center center no-repeat;
      }
    
      /* Page */
      .page-id-1 #header #header_main .logo a {
        background: url(image_url) center center no-repeat;
      }
    
      /* Another Page */
      .page-id-2 #header #header_main .logo a {
        background: url(image_url) center center no-repeat;
      }
    }

    There are 2 things that needs to be changed.
    1. image_url needs to be replaced with the correct image url for that page.
    2. On the last 2 blocks of code you’ll notice they are almost the same except for the number, that number represents the page ID so you’ll need to modify it since we won’t know the correct page ID on your site.
    If you need to use another logo for another page, you can copy the same code (the last block) then replace the page ID number and image url and that should be good.
    Hope this helps.

    Best regards,
    Nikko

    in reply to: 503 Error caused by the Enfold theme #1229033

    Hi cbradley,

    Can you try to Enable both CSS file merging and compression and Javascript file merging and compression in Enfold > Performance? then check if it reduces the number of requests.

    Best regards,
    Nikko

    in reply to: Instagram Widget Issue #1229031

    Hi,

    Unfortunately, our instagram widget uses web scraping but doesn’t work for some people.
    To be able to use an instagram feed, please use this plugin: https://wordpress.org/plugins/instagram-feed/ then set the required settings.
    Go to the ALB Editor and under Plugin Additions (tab) you should find Instagram Feed element, please use this instead.

    Best regards,
    Nikko

    in reply to: Pricing table #1229016

    Hi Anita,

    We’re glad to hear that :)
    Thanks for using Enfold and have a great day!

    Best regards,
    Nikko

Viewing 30 posts - 9,241 through 9,270 (of 25,536 total)