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Viewing 12 posts - 1 through 12 (of 12 total)
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  • July 8, 2020 at 5:23 am #1228751
    Jasmer

    Hello!

    I am getting a “Errors found: Instagram has returned invalid data.” on the Instagram Widget

    I just offloaded our Media Library to S3 and it is delivered by Cloudflare

    However, this should be no issue as the Instagram widget is getting the images from Instagram and not my Media Library.

    It appears this is the issue: https://help.empressthemes.com/article/255-my-instagram-widget-is-returning-an-error-and-or-not-loading-new-images

    Is there a replavement you recommend?

    Thanks so much,

    Jas

    July 8, 2020 at 6:09 am #1228761
    amz

    Seconding the issue. Getting the same error message and the site is super simple, so there are no weird configs.

    The fix page Jasmer links above says you can get results using a hashtag instead of username, but we need the “follow me” on Instagram to function, too.

    Please advise. Thanks!

    July 9, 2020 at 3:48 am #1229031
    Nikko

    Hi,

    Unfortunately, our instagram widget uses web scraping but doesn’t work for some people.
    To be able to use an instagram feed, please use this plugin: https://wordpress.org/plugins/instagram-feed/ then set the required settings.
    Go to the ALB Editor and under Plugin Additions (tab) you should find Instagram Feed element, please use this instead.

    Best regards,
    Nikko

    July 9, 2020 at 3:58 am #1229032
    Jasmer

    Thanks Nikko,

    I am using it as a widget in the footer rather than an element in ALB. I decided to use the paid version of Smash Baloon’s Instagram widget that you suggested.

    However, If you notice in the footer of the site, the “Instagram” header is way to the left. Is there a way I can move it to the proper position (a bit to the right) with CSS?

    Thanks!

    Jas

    July 9, 2020 at 10:52 am #1229101
    Jasmer

    Also, I just noticed the Twitter feed works fine on desktop, but not on mobile. Any idea why?

    See below…

    Thank you,

    Jas

    July 9, 2020 at 11:17 am #1229107
    Nikko

    Hi Jasmer,

    For the instagram widget alignment in the footer, please add this CSS code in Quick CSS (located in Enfold > General Styling):

    #sb_instagram {
    margin-left: -6px;
}

    As for twitter feed in mobile, it seems to work properly on my android phone, what device are you using? and browser?
    Are you using embedded twitter feed as instructed here: https://help.twitter.com/en/using-twitter/embed-twitter-feed ?

    Best regards,
    Nikko

    July 9, 2020 at 11:35 am #1229114
    Jasmer

    Hi Nikko!

    1. INSTAGRAM – fixed! Thank you 🙏

    2. TWITTER – The problem with the Jetpack Twitter feed was 1Blocker extension for mobile Safari iOS. Fixed!

    3. FEATURED – Is there a way to wrap the FEATURED feed in the footer? It’s too wide. I’d like it to match the width of the Twitter and Insta feed. (screenshot below)

    Thank you,

    Jas

    July 9, 2020 at 1:10 pm #1229136
    Nikko

    Hi Jas,

    You’re welcome, please try adding this CSS code:

    #footer .widget {
    max-width: 250px;
}

    Best regards,
    Nikko

    July 9, 2020 at 1:15 pm #1229137
    Jasmer

    Hey thanks, worked perfectly!

    Any way to right margin justify the FEATURED feed? (I know I’m getting picky)

    :)

    Thanks,

    Jas

    July 9, 2020 at 1:20 pm #1229139
    Nikko

    Hi Jas,

    No worries :)
    Please add this CSS code as well:

    #footer .newsbox .news-headline {
    text-align: justify;
}

    Best regards,
    Nikko

    July 9, 2020 at 1:25 pm #1229140
    Jasmer

    Thanks Nikko!

    Jas

    July 9, 2020 at 1:29 pm #1229143
    Nikko

    Hi Jas,

    We’re glad that we could help :)
    Thanks for using Enfold and have a great day!

    Best regards,
    Nikko

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