Viewing 12 posts - 1 through 12 (of 12 total)
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  • #1228751

    Hello!

    I am getting a “Errors found: Instagram has returned invalid data.” on the Instagram Widget

    I just offloaded our Media Library to S3 and it is delivered by Cloudflare

    However, this should be no issue as the Instagram widget is getting the images from Instagram and not my Media Library.

    It appears this is the issue: https://help.empressthemes.com/article/255-my-instagram-widget-is-returning-an-error-and-or-not-loading-new-images

    Is there a replavement you recommend?

    Thanks so much,

    Jas

    #1228761

    Seconding the issue. Getting the same error message and the site is super simple, so there are no weird configs.

    The fix page Jasmer links above says you can get results using a hashtag instead of username, but we need the “follow me” on Instagram to function, too.

    Please advise. Thanks!

    #1229031

    Hi,

    Unfortunately, our instagram widget uses web scraping but doesn’t work for some people.
    To be able to use an instagram feed, please use this plugin: https://wordpress.org/plugins/instagram-feed/ then set the required settings.
    Go to the ALB Editor and under Plugin Additions (tab) you should find Instagram Feed element, please use this instead.

    Best regards,
    Nikko

    #1229032

    Thanks Nikko,

    I am using it as a widget in the footer rather than an element in ALB. I decided to use the paid version of Smash Baloon’s Instagram widget that you suggested.

    However, If you notice in the footer of the site, the “Instagram” header is way to the left. Is there a way I can move it to the proper position (a bit to the right) with CSS?

    Thanks!

    Jas

    #1229101

    Also, I just noticed the Twitter feed works fine on desktop, but not on mobile. Any idea why?

    See below…

    Thank you,

    Jas

    #1229107

    Hi Jasmer,

    For the instagram widget alignment in the footer, please add this CSS code in Quick CSS (located in Enfold > General Styling):

    #sb_instagram {
        margin-left: -6px;
    }

    As for twitter feed in mobile, it seems to work properly on my android phone, what device are you using? and browser?
    Are you using embedded twitter feed as instructed here: https://help.twitter.com/en/using-twitter/embed-twitter-feed ?

    Best regards,
    Nikko

    #1229114

    Hi Nikko!

    1. INSTAGRAM – fixed! Thank you 🙏

    2. TWITTER – The problem with the Jetpack Twitter feed was 1Blocker extension for mobile Safari iOS. Fixed!

    3. FEATURED – Is there a way to wrap the FEATURED feed in the footer? It’s too wide. I’d like it to match the width of the Twitter and Insta feed. (screenshot below)

    Thank you,

    Jas

    #1229136

    Hi Jas,

    You’re welcome, please try adding this CSS code:

    #footer .widget {
        max-width: 250px;
    }

    Best regards,
    Nikko

    #1229137

    Hey thanks, worked perfectly!

    Any way to right margin justify the FEATURED feed? (I know I’m getting picky)

    :)

    Thanks,

    Jas

    #1229139

    Hi Jas,

    No worries :)
    Please add this CSS code as well:

    #footer .newsbox .news-headline {
        text-align: justify;
    }

    Best regards,
    Nikko

    #1229140

    Thanks Nikko!

    Jas

    #1229143

    Hi Jas,

    We’re glad that we could help :)
    Thanks for using Enfold and have a great day!

    Best regards,
    Nikko

Viewing 12 posts - 1 through 12 (of 12 total)

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