Hey Bert,

Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

1. Install and activate ” Temporary Login Without Password “.
2. Go to ” Users > Temporary Logins ” on the left-side menu.
3. Click ” Create New “.
4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
   ( to be sure that we have enough time to debug ).
5. Click ” Submit “.
6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.

Best regards,
Nikko

Hi Colleen,

Thanks for contacting us!
We don’t do hosting, so you can freely choose where you want to host your WordPress site.
The only requirement we need can be found in our documentation: https://kriesi.at/documentation/enfold/hosting-requirement/

Best regards,
Nikko

Hi Oscar,

Please add this code at the bottom of your child theme’s functions.php:
(If you don’t have a child theme) you can download and find the instructions in our documentation: https://kriesi.at/documentation/enfold/child-theme/

function tab_section_arrows(){
    ?>
    <script>
        (function( $ ) {
            var $ts = $('.av-tab-section-outer-container');
            var $tab = $ts.find('.av-section-tab-title');
            
            getActiveTab();

            $tab.on('mouseup', function() {
                setTimeout(getActiveTab, 100);
            });
            
            function getActiveTab() {
                if( $tab.first().hasClass('av-active-tab-title') ) {
                    $ts.addClass('av-start');
                    $ts.removeClass('av-end');
                } else if ( $tab.last().hasClass('av-active-tab-title') ) {
                    $ts.addClass('av-end');
                    $ts.removeClass('av-start');
                } else {
                    $ts.removeClass('av-start');
                    $ts.removeClass('av-end');
                }
            }
            
        }(jQuery));
    </script>
    <?php
}
add_action('wp_footer', 'tab_section_arrows');

and on your Quick CSS, please use this instead (slight modification from the original):

@media only screen and (max-width:767px) {
  .av-tab-section-outer-container:after,
  .av-tab-section-outer-container:before {
    font-family: 'entypo-fontello';
    font-size: 50px;
    position: absolute;
    top: 100px;
    z-index: 1000;
    -webkit-transition: all 0.4s ease-out;
    -moz-transition: all 0.4s ease-out;
    transition: all 0.4s ease-out;
  }

  .av-tab-section-outer-container:after {
    content: '\e879';
    right: 20px;
  }

  .av-tab-section-outer-container:before {
    content: '\e878';
    left: 20px;
  }

  .av-tab-section-outer-container.av-start:before,
  .av-tab-section-outer-container.av-end:after {
    opacity: 0;
    visibility: hidden;
  }
}

Best regards,
Nikko

Hi Simone,

I have tried 3 attempts and it didn’t work.
It seems like the username is correct since I tried the lost password and it accepted the username.
The password seems to be wrong. (I tried removing thanks or -thanks, also didn’t work)

Best regards,
Nikko

Hi smakarate,

We’re glad to hear that :)
Thanks for using Ennfold and have a great day!

Best regards,
Nikko

Hi Vadim,

You’re welcome :)
Let us know if you need further assistance.

Best regards,
Nikko

Hi dwainpipe,

No worries. As far as I know, there’s none apart from those 2 sites mentioned.

Best regards,
Nikko

Hi Vadim,

We’re glad to hear that :)
I have included a link for 3.7.1 in case you need some comparison for the tweaks you made.

Best regards,
Nikko

Hey idaandersenlang,

Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

1. Install and activate ” Temporary Login Without Password “.
2. Go to ” Users > Temporary Logins ” on the left-side menu.
3. Click ” Create New “.
4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
   ( to be sure that we have enough time to debug ).
5. Click ” Submit “.
6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.

Best regards,
Nikko

Hey acelam714,

Can you give us the login link as well?

Best regards,
Nikko

Hi Simone,

I have tried the login access but I’m getting:

ERROR: Incorrect Username or Password

Best regards,
Nikko

Hi Albert,

I see, thanks for the video.
I have set it back to Same height for all tabs and in your Quick CSS, I have added this CSS code:

#top .av-layout-tab {
    vertical-align: top !important;
}

Best regards,
Nikko

Hi loumirak11,

Thanks for understanding and thanks for using Enfold. :)
Have a great day!

Best regards,
Nikko

Hi blaircomm1,

We’re glad that you found the solution. :)
Let us know if you need further assistance.

Best regards,
Nikko

Hey Karin,

This seems to be a duplicate post from your other post.
I’ll be closing this thread and answer you on the other thread. :)

Best regards,
Nikko