Hey NDCMostar,

Can you check the version of PHP you are using?
Go to LayerSlider WP > Options > System Status, then check PHP Version.

Best regards,
Nikko

Hi NewarkComputers,

Can you give us the CSS code you used for the header widget?
I think with few adjustments with the header widget, it should show similar to the mockup you provided.

Best regards,
Nikko

Hey lech07,

Please try to some of the suggestions in our blog: https://kriesi.at/archives/scoring-100-100-in-google-pagespeed-insights-gtmetrix-pagespeed-and-yslow
Hope it helps your site :)

Best regards,
Nikko

Hi daves1997,

Can we ask for the password?
I tried the login credentials you gave but it didn’t work.

Best regards,
Nikko

Hi querflug,

I have disabled Delete old CSS and JS files? in Enfold > Performance.
Let us know if this helps with the issue.

Best regards,
Nikko

Hi coresensors,

I see, please update to the latest version (4.7.6.1), unfortunately you won’t be able to update via Theme Options because 4.5.6 is using envato’s API key which envato by today have totally removed and have been using tokens, so please do the following steps:

• Backup the site, install and activate a maintenance plugin and put your site under maintenance mode.
• Switch to default WordPress theme (like Twenty Twenty) and delete Enfold theme.
• Login to ThemeForest and download the latest version of Enfold (use the account you used to purchase Enfold).
• Unzip the file downloaded from Enfold which should generate a folder, find the file called enfold.zip.
• In your WordPress Dashboard, upload enfold.zip in the Themes (install and activate), if you’re using a child theme, activate the child theme instead.
• Check for any errors in your site, if none is found, remove the maintenance mode.

Or update via FTP manually: https://kriesi.at/documentation/enfold/theme-update/#update-via-ftp
Hope this helps.

Best regards,
Nikko

Hi xeovision,

Thanks for that, I have corrected the code above :)
We’re glad to hear that it’s working now.
Thanks for using Enfold and have a great day!

Best regards,
Nikko

Hi JenniferHillberg,

No, I think you made a great choice and creative in picking which element you want to use :)
Just use the element that you think is best fit for your site.

Best regards,
Nikko

Hi Tilman,

We’re glad to hear that :)
Thanks for using Enfold and have a great day!

Best regards,
Nikko

Hi jannnnnneke,

When you import an icon that has the same for example flaticon, it merges those icons.
What I did to fix those icons was to extract the 2395742-animal-1.zip file, then inside the extracted folder, there’s 6 folders: eps, font, license, png, psd and svg.
You just need to zip the font folder and use it to import and it should work. :)

Best regards,
Nikko

Hey sasserp01,

I tried to use the shortcode you posted and it worked fine on my end and I can also see that you are using the latest version.
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

1. Install and activate ” Temporary Login Without Password “.
2. Go to ” Users > Temporary Logins ” on the left-side menu.
3. Click ” Create New “.
4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
   ( to be sure that we have enough time to debug ).
5. Click ” Submit “.
6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.

Best regards,
Nikko

Hi Juergen,

You’re welcome.
If it increases a lot again, please try to turn off any caching so newer code is fetched.
There’s a cache application in your cpanel that you might need to turn off if the issue will still occur.

Best regards,
Nikko

Hi akhilz,

We’re glad that we could help :)
Thanks for using Enfold and have a great day!

Best regards,
Nikko

Hi Tilman,

The reason it doesn’t look equal is because the image inside it isn’t equal though the column is in fact equal.
The workaround I made on the page you gave is to set the images you used as a background image.
Then inside those columns I used an image and gave a class of bg-image and in Quick CSS, added this CSS code:

.bg-image .avia_image {
    opacity: 0;
}

Best regards,
Nikko

Hi Rob,

Thanks for giving us admin access.
There are 2 ways it can be done on your site.

1. Page Backend
– Edit the page
– Click Edit in Status: Publish (upper right)
– A dropdown will appear with the draft option
Screenshot: https://imgur.com/W9dbs33

2. Pages
– Hover on the page and click Quick Edit
– Click on Status dropdown and you should see the dropdown option
Screenshot: https://imgur.com/A5vU0K4

Hope it helps :)

Best regards,
Nikko