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  • #1234887

    When I update to latest theme my site is a mess. It appears to screw up the css. Had to revert to previous enfold version.
    All css changes are in enfold child..
    Dave

    https://bestfortmyersrealestate.com

    #1235185

    Hey daves1997,

    Can you create a staging site (basically a duplicate of your site placed in your subdomain)? and do the update there, so we can try to inspect it without affecting your live site.
    Here’s a tutorial on how to do it: https://themeisle.com/blog/wordpress-staging-site/

    Best regards,
    Nikko

    #1235212

    I created staging site. Have no idea how to get into it.

    #1235286

    Hi daves1997,

    The login credentials should still be the same as the live site. :)

    Best regards,
    Nikko

    #1235438

    Not sure why temporary login asks for password

    #1235812

    Hi daves1997,

    Can we ask for the password?
    I tried the login credentials you gave but it didn’t work.

    Best regards,
    Nikko

    #1251902

    Here it is

    #1252152

    Hi,

    Thanks for that. Could you share the WordPress login page URL for the staging site as well please?

    Best regards,
    Rikard

    #1252264

    STAGING

    #1252272

    pword change

    #1252498

    Hi,

    Thanks for that. I updated the staging site to the latest version of the theme, but I can’t see any obvious changes in the styling. Could you point out what is breaking or not applying as it should please? Also please deactivate the caching plugins you have active on the staging site, as they are not needed and cause problems like these.

    Best regards,
    Rikard

    #1252546

    works on staging site. Not sure why it does not work on my site.
    dave

    #1252774

    Hi Dave,

    I’m not sure either, but it’s likely that you were getting cached results since you are running caching plugins. Maybe you could try updating again, and make sure to clear the cache from the plugins before checking the results? Also make sure that the option to delete the old CSS and JS files is activated under Enfold->Performance.

    Best regards,
    Rikard

    #1252814

    i get this error message

    Admin notice for:
    Special Heading

    This element was disabled in your theme settings. You can activate it here:
    Performance Settings

    I go to performance settings and there is nothing there to enable this.

    #1252844

    The staging site you worked on, has the old enfold theme.
    No wonder it worked.

    #1253171

    Hi,

    Please try to select to load all elements in this option to see if that helps: https://imgur.com/a/8ndEGEg

    Best regards,
    Rikard

    #1253251

    That helped but
    now, images not showing.
    D

    #1253557

    Hi,

    Thanks for the update. I checked your front page but I can’t see any missing images, where exactly are you seeing this problem?

    Best regards,
    Rikard

    #1253600
    #1253823

    Hi,

    Thanks for that. I see the same thing on my end, you are getting a lot of 404 errors on images and resources. The staging site solution which you are using might be causing that, I’m not sure if it’s copying all the content over?

    I wanted to check your live site as well, but I couldn’t see which version of the theme you are using? Please share login details for that site as well if you should need further help.

    Best regards,
    Rikard

    #1253949

    I tried the new version on live preview. Nothing worked again.
    see credentials below

    #1254237

    Hi,

    Thanks for that. Please share FTP login details in private as well. Can we try to activate the new version temporarily to check what happens? Also please verify that you have backups of the site.

    Best regards,
    Rikard

    #1254366

    have softaculus backup
    I have tried live preview and it didn’t look good.
    tks

    • This reply was modified 1 week, 2 days ago by  daves1997.
    #1254566

    Hi,

    Thanks for that. I activated the latest version of the theme on your site, and I can’t see any differences between that and the old version. Could you check and verify on your end as well please?

    Best regards,
    Rikard

    #1254630

    Only the old theme is active. Updated theme was not used.

    #1255145

    Hi,

    The latest version of the theme is running on your live site, you can verify the version under Enfold->Theme Update.

    Best regards,
    Rikard

    #1255246

    tks. said I needed another update. did this flawlessly. Tks

    #1255464

    Hi,

    Great, I’m glad that you got things working and thanks for the update. Please let us know if you should need any further help on the topic or if we can close it.

    Best regards,
    Rikard

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