Forum Replies Created

Viewing 30 posts - 8,221 through 8,250 (of 25,536 total)
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  • Hi werner0347verizon,

    Can you give us the login link to your site?

    Best regards,
    Nikko

    in reply to: Featured Image not showing #1246051

    Hey annepizarro,

    Thanks for giving us admin access.
    If I inspect the homepage, the image is there but is hidden.
    Can you try to flush out the cache? then disable the caching plugin and check.
    If it doesn’t show up, please disable all the plugins and then check.
    If it shows up, enable the plugins one by one to know which one is causing the issue.

    Best regards,
    Nikko

    in reply to: Button Row #1246046

    Hi famarinu,

    We’re glad to hear that :)
    Thanks for using Enfold and have a great day!

    Best regards,
    Nikko

    Hey Jverie,

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
      ( to be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When your issue is fixed, you can always remove the plugin!
    If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.

    Best regards,
    Nikko

    in reply to: Sidebar Menu #1246042

    Hey brand,

    Please use the Navigation Menu widget.
    Then in Enfold > General Styling > Quick CSS, add this code:

    #top .widget_nav_menu ul.sub-menu, 
    #top .widget_nav_menu ul.sub-menu > ul.sub-menu {
        display: none;
    }
    
    #top .widget_nav_menu li:hover > ul.sub-menu {
        display: block;
    }

    Best regards,
    Nikko

    in reply to: Transparent Header bold on specific page #1246004

    Hey Troom94,

    This code will be applied to all transparent headers, please change it back to its normal font weight.
    Then go to Enfold > General Styling > Quick CSS, then add this code:

    #top #header.av_header_transparency .av-main-nav > li > a {
        font-weight: 700;
    }

    Best regards,
    Nikko

    in reply to: Plugin Ergänzungen fehlen #1246003

    Hi T. Mütherich,

    Plugin Additions tab only shows when a plugin that Enfold has extended in the theme is installed and activated.
    There are only 2 sliders that are in plugin addition, Revolution Slider and Product Slider (woocommerce), there’s no smart slider listed.
    I tried to check on the forum but I could not find one relating to Plugin Additions, can you give us the link?

    Best regards,
    Nikko

    Hey dradoering,

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
      ( to be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When your issue is fixed, you can always remove the plugin!
    If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.

    Best regards,
    Nikko

    in reply to: FOOTER PROBLEM #1245996

    Hi top1projects,

    Please try adding this CSS code:

    #socket .copyright {
        width: 100%;
    }
    

    Best regards,
    Nikko

    in reply to: hover over image to change another image #1245994

    Hi Alexander,

    I believe you can use the Tab Section for that type of layout and functionality.

    Best regards,
    Nikko

    in reply to: send button in one line with other buttons #1245992

    Hi rixi,

    We’re glad to hear that :)
    Thanks for using Enfold and have a great day!

    Best regards,
    Nikko

    in reply to: Burger menu not showing on home page #1245990

    Hi inkinch,

    No worries :)
    We’re glad that we could help.
    Thanks for using Enfold and have a great day!

    Best regards,
    Nikko

    in reply to: Checkout Submit Button Disabled after Update #1245988

    Hi mreinisch71,

    Those are the official solutions to the issues.
    Can you try to check if there are any caching plugins enabled or maybe a built-in internal caching provided by the webhost that may prevent fetching of newer files?

    Best regards,
    Nikko

    in reply to: Thrive Architect not loading in Enfold #1245986

    Hi G.,

    You’re welcome :)
    We’re happy to help.

    Best regards,
    Nikko

    in reply to: Pb Editeur de formulaire plugin Thrive Leads et Enfold #1245985

    Hi Ge Ga,

    I’m very glad to hear that :)
    Thanks for using Enfold and have a great day!

    Best regards,
    Nikko

    Hi cTes,

    Thanks for updating it to the latest version of Enfold, I have checked it and it seems to work properly now.
    If it doesn’t still work on your end, please create try to clear the browser cache or if you’re in Chrome, use the incognito mode.
    You can remove now the temporary access and change passwords.

    Best regards,
    Nikko

    in reply to: Blank screen after updating #1245929

    Hi visualabmedia,

    I have checked it and I get this error in the console:

    post.php?post=147&action=edit:237 Uncaught TypeError: $(...).pointer is not a function

    The issue most likely is compatibility and I’m not really sure if we got the right version of jQuery which would most likely take some time, we would not get another issue.
    The only option I could recommend is to update everything, WordPress, Enfold, Plugins, PHP version but this would also take some risk like the site could potentially be down for several minutes or probably an hour or some things might be messed up.
    If you can give us cPanel access to your site, we’ll try do the update for you.

    Best regards,
    Nikko

    in reply to: Advanced Layout Editor Looping #1245920

    Hi schotand,

    Thanks for giving us admin credentials, please change the passwords for both sites.
    I’m getting a 404 response in admin-ajax however the plugins and htaccess doesn’t seem to be the cause.
    Can you try to setup a staging server to just one of the site? so we can try to investigate further without affecting your live site.
    Here’s a simple tutorial on creating a stage server: https://themeisle.com/blog/wordpress-staging-site/

    Best regards,
    Nikko

    in reply to: Page Text completely disappeared #1245906

    Hi algkent,

    We’re glad that we could help :)
    Thanks for using Enfold and have a great day!

    Best regards,
    Nikko

    in reply to: Where is Font: entypo-fontello WhatsApp Icon? #1245905

    Hi Berebeeld,

    Yes, you can :)

    Best regards,
    Nikko

    in reply to: Advanced Styling – Font Weight not used. #1245770

    Hi Dimitri,

    I have checked it again and I found that these are generated in line 6077-6078:

    body#top{font-weight:600;}
    #top .all_colors p{font-weight: 600;}

    However if you inspect the styles being applied to the paragraph or the body this doesn’t appear.
    My only guess is with CSS merging, these codes aren’t being read.

    Best regards,
    Nikko

    in reply to: Where is Font: entypo-fontello WhatsApp Icon? #1245767

    Hi Berebeeld,

    You’re welcome. :)
    The slideshow buttons have predefined colors in them except for Theme Color, Theme Color Highlight and Theme Color Subtle which defined in General Settings.

    Best regards,
    Nikko

    Hi envato99,

    You’re welcome.
    The staging site is already updated and you should see it working properly.

    Best regards,
    Nikko

    in reply to: avia layout editor not working #1245732

    Hi AndromedaTS,

    Thanks, I see js errors coming from this js code:

    <script type="text/javascript">
    	$(document).ready(function(){
    		$('.job-script').append('
    if(!window._rbox){
    window._rbox = { host_protocol:document.location.protocol, ready:function(cb){this.onready=cb;} };
    (function(d, e) {
        var s, t, i, src=["/static/client-src-served/widget/47375/rbox_api.js", "/static/client-src-served/widget/47375/rbox_impl.js"];
        t = d.getElementsByTagName(e); t=t[t.length - 1];
        for(i=0; i<src.length; i++) {
            s = d.createElement(e); s.src = _rbox.host_protocol + "//w.recruiterbox.com" + eval("src" + String.fromCharCode(91) + String(i) + String.fromCharCode(93));
            t.parentNode.insertBefore(s, t.nextSibling);
        }})(document, "script");
    }');
    	});
    </script>

    Where is this added? so we can try to remove it temporarily and check if accordion works once the js error is fixed.

    Best regards,
    Nikko

    in reply to: Advanced Styling – Font Weight not used. #1245718

    Hi Dimitri,

    Yes, if you can also temporarily disable the caching as well, it would be better.

    Best regards,
    Nikko

    in reply to: Where is Font: entypo-fontello WhatsApp Icon? #1245717

    Hi Berebeeld,

    Thanks, your site is updated, please check.
    You may need to clear the browser cache.

    Best regards,
    Nikko

    in reply to: Advanced Styling – Font Weight not used. #1245703

    Hi Dimitri,

    I have tested it and purged the cache as well but it doesn’t seem to work (although it says in the backend it was cleared).
    I tried to disable CSS minification and page caching and purged cache and was expecting it to fetch css files from Enfold and not minified but instead it is still fetching from the plugin’s cache.
    You can test this via web inspector or via viewing the page source.

    Best regards,
    Nikko

    in reply to: table shorcode #1245696

    Hi unicaweb,

    We’re glad that we could help. :)
    Thanks for using Enfold and have a great day!

    Best regards,
    Nikko

    in reply to: Where is Font: entypo-fontello WhatsApp Icon? #1245695

    Hi Berebeeld,

    Thanks, I have checked your site and the reason your theme options menu disappeared is because of the WordPress 5.5 update (which is patched in the latest version of Enfold)
    I have installed and activated the Enable jQuery Migrate Helper plugin in order to temporarily fix this.
    I have checked Enfold > Theme Updates however the token you’ve entered in your site does not have enough permission.
    Please make sure it has the following permissions enabled:

    • View and search Envato sites (checked by default)
    • View your Envato account username
    • View your email address
    • View your account profile details
    • Download your purchased items
    • Verify purchases of your item
    • List purchases you’ve made

    Further instructions can be found here: https://kriesi.at/documentation/enfold/theme-registration/#how-to-generate-a-envato-personal-token

    Best regards,
    Nikko

    in reply to: Logo addition #1245693

    Hi Matti,

    We’re glad to hear that :)
    Thanks for using Enfold and have a great day!

    Best regards,
    Nikko

Viewing 30 posts - 8,221 through 8,250 (of 25,536 total)