Hi ivancg,

Regarding the icons which are from the same source for example flaticons, you can’t really add on top of the previous, however there’s a workaround for it.
You can actually pick icons from the sets in flaticons and create your own collection.
Please refer to our answer in this thread: https://kriesi.at/support/topic/flaticon-zip-upload-not-working/#post-1236632
Hope it helps :)

Best regards,
Nikko

Hi bulewold,

Thanks for giving us access and I apologize for the delayed response.
It’s fixed now on your site. It seems you have some image optimization plugin that’s in conflict with Enfold’s responsive images, since I can’t access the Plugins, I have turned off responsive images from Enfold, in Enfold > Performance > Responsive Images.

Best regards,
Nikko

Hi dhuet,

Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

1. Install and activate ” Temporary Login Without Password “.
2. Go to ” Users > Temporary Logins ” on the left-side menu.
3. Click ” Create New “.
4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
   ( to be sure that we have enough time to debug ).
5. Click ” Submit “.
6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.

Best regards,
Nikko

Hi Mktg20,

Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

1. Install and activate ” Temporary Login Without Password “.
2. Go to ” Users > Temporary Logins ” on the left-side menu.
3. Click ” Create New “.
4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
   ( to be sure that we have enough time to debug ).
5. Click ” Submit “.
6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.

Best regards,
Nikko

Hi BRUCE,

If Events Calendar is not what you need then please try to check for calendar widgets in the Plugins.
You should be able to find something which is more lightweight and suitable to what you need.

Best regards,
Nikko

Hey subnoodle,

Please post us your login credentials (in the “private data” field), so we can take a look at your backend and we’ll post here what we can find:

1. Install and activate ” Temporary Login Without Password “.
2. Go to ” Users > Temporary Logins ” on the left-side menu.
3. Click ” Create New “.
4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
   ( to be sure that we have enough time to debug ).
5. Click ” Submit “.
6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.

Best regards,
Nikko

Hi ivancg,

With regards to 7 columns, please follow the instruction in the documentation: https://kriesi.at/documentation/enfold/columns/#six-columns-or-more

For the flaticon, please unzip/extract the zip file, open the generated folder, find the fonts folder and zip it (right + click then add to archive) it should create a new zip file called fonts.zip. Upload fonts.zip :)

Best regards,
Nikko

Hi Bpieterse,

Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

1. Install and activate ” Temporary Login Without Password “.
2. Go to ” Users > Temporary Logins ” on the left-side menu.
3. Click ” Create New “.
4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
   ( to be sure that we have enough time to debug ).
5. Click ” Submit “.
6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.

Best regards,
Nikko

Hey mbesh,

Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

1. Install and activate ” Temporary Login Without Password “.
2. Go to ” Users > Temporary Logins ” on the left-side menu.
3. Click ” Create New “.
4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
   ( to be sure that we have enough time to debug ).
5. Click ” Submit “.
6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.

Best regards,
Nikko

Hi Pascal,

Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

1. Install and activate ” Temporary Login Without Password “.
2. Go to ” Users > Temporary Logins ” on the left-side menu.
3. Click ” Create New “.
4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
   ( to be sure that we have enough time to debug ).
5. Click ” Submit “.
6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.

Best regards,
Nikko

Hi SimonePols,

Can you give us a screenshot? I have checked it and it looks normal on my end (the title column isn’t squeeze).
Can you try to clear the browser cache?

Best regards,
Nikko

Hi dhuet,

First, it should be in a zip format.
Then it should contain fonts with the following file extension: .eot, .svg, .ttf, .woff, .woff2

Best regards,
Nikko

Hi AuroraArcus,

I agree but we can’t really do anything with it :(

Best regards,
Nikko

Hi Emese,

I have checked your functions.php and saw that this code was commented out (I have already removed the comment):

add_filter('avia_load_shortcodes', 'avia_include_shortcode_template', 15, 1);
function avia_include_shortcode_template($paths)
{
  $template_url = get_stylesheet_directory();
      array_unshift($paths, $template_url.'/shortcodes/');

  return $paths;
}

Please check again :)

Best regards,
Nikko

Hey Lisa,

Thanks for giving us admin access.
After deactivating WP Super Cache and enabling it again, the issues were gone except for:

Deprecated: contextual_help is deprecated since version 3.3.0!

which seems to be fixed by deactivating the layerslider plugin in Enfold > Layout Builder > Integrated (Bundled) LayerSlider Plugin.
Can you try updating Enfold from 4.7.4 to 4.7.6.4? which should resolve the issue. (make sure to have a backup first before updating)

Best regards,
Nikko