Forum Replies Created

Viewing 30 posts - 7,381 through 7,410 (of 25,536 total)
1 2 3 … 246 247 248 … 850 851 852
  • Author
    Posts
  • November 20, 2020 at 11:27 am in reply to: Gallery Loading Issues #1261751
    Nikko

    Hi tlscaliti,

    Please update the staging site to the latest version.
    The issue you’re having most likely is caused by incompatibility between WordPress 5.5.3 and Enfold 4.2 (which is a bit old version).

    Best regards,
    Nikko

    November 20, 2020 at 11:16 am in reply to: Portfolio grid hover effect #1261748
    Nikko

    Hey Sebastian,

    Can you give us a link to the page mentioned? maybe we can adjust it via CSS.

    Best regards,
    Nikko

    November 20, 2020 at 10:06 am in reply to: enfold layout builder wont update website #1261740
    Nikko

    Hi gregcarrollLMG,

    I don’t think it’s an Enfold issue but maybe a conflict.
    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
      ( to be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When your issue is fixed, you can always remove the plugin!
    If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.

    Best regards,
    Nikko

    November 20, 2020 at 10:05 am in reply to: Circle with icon around the logo #1261738
    Nikko

    Hi Sophie,

    I believe it uses a combination of some custom HTML and CSS codes. :)
    And some js when you hover over the icons but no PHP functions.

    Best regards,
    Nikko

    November 20, 2020 at 10:00 am in reply to: Theme Query #1261736
    Nikko

    Hi Nicole,

    Thanks for contacting us!
    First of all, the Enfold theme is only sold in Envato/Themeforest, and purchasing outside of it is illegal.
    Since you are using 4.1 which uses a different mechanism for updates (API key) from the latest version 4.7.4 (uses token), you’ll need to do manual update via cPanel or FTP, you can download the latest version using the account used to purchase Enfold in themeforest.
    Once you have updated to the latest version of Enfold, you’ll need to register the theme: https://kriesi.at/documentation/enfold/theme-registration/
    Since there’s a huge gap of versions, I would suggest doing a backup first before updating, but most likely you won’t need to rebuild anything.

    Best regards,
    Nikko

    November 20, 2020 at 9:50 am in reply to: Can't set up Enfold Child #1261734
    Nikko

    Hi Konstantin,

    Thanks, I could not access FTP with the credentials, but it’s not necessary since you have already managed to fix it.
    As for why it happened, the most likely reason is the one you posted.
    These are the things I noticed after checking again.
    1. includes > style.css can be deleted
    2. functions.php is empty, you need to re-add these codes:

    /*Пагинация для страниц Блога. Чтобы при переходе на 2 страницу, страница не переходила в самый вверх*/
function add_custom_script(){
?>
<script>
jQuery(window).load(function(){
	jQuery("nav.pagination a").each(function(){
		var theLink = jQuery(this).attr("href");
		jQuery(this).attr("href", theLink + "#home-blog");
	});
});
</script>
<?php
}
add_action('wp_footer', 'add_custom_script');
/*Конец Пагинации для страниц Блога*/

/*В хлебных крошках Меняет "Домашняя страница" на "Главная"*/
add_filter('avia_breadcrumbs_args', 'avia_change_home_breadcrumb', 10, 1);
function avia_change_home_breadcrumb($args){
$args['show_home'] = 'Главная';
return $args;
}
/*Конец - В хлебных крошках Меняет "Домашняя страница" на "Главная"*/

/*Удаляем Надпись "Архив для Категории:" в рубриках и Метках*/
add_filter('avf_which_archive_output','avia_new_archive_output');
function avia_new_archive_output(){
	if (is_archive())
	{
		$output = __('','avia_framework')." ".single_tag_title('',false);
	}
return $output;
}

    3. includes > functions.php can be deleted (this also contains code from functions.php of the parent theme which will cause the duplicate error you posted)

    Best regards,
    Nikko

    November 20, 2020 at 9:29 am in reply to: How to import own Icons? #1261732
    Nikko

    Hi Tim,

    You can follow the instructions in our documentation: https://kriesi.at/documentation/enfold/icon/#adding-your-own-fontello-or-flaticon-icons-
    Since you mentioned you wanted to use your own icons, then I would suggest make it to have the same format as the one generated in https://fontello.com/

    Best regards,
    Nikko

    November 20, 2020 at 9:25 am in reply to: How to change speed of animations? #1261731
    Nikko

    Hi Tim,

    Edit the slider, then go to Advanced (tab) > Slider Animation > Transition Speed, then choose the speed you want to use.

    Best regards,
    Nikko

    November 20, 2020 at 9:09 am in reply to: Cannot get Custom Font Manager to accept woff files #1261730
    Nikko

    Hi anneliesarnica,

    Thanks for giving us admin access.
    This is fixed.
    The issue with the zip file you uploaded is that it contains a _MACOSX folder which is not part of the proper structure.
    I downloaded the zip file, extracted it, removed the _MACOSX folder, zip it then uploaded it, and it’s working properly.

    Best regards,
    Nikko

    November 20, 2020 at 8:57 am in reply to: Fontello Icon Import #1261728
    Nikko

    Hi dreamreader,

    Enfold does not stack up icons but instead, it replaces the icons with the same name.
    I would suggest going to fontello and download all the icon fonts into one collection and then use it.

    Best regards,
    Nikko

    November 20, 2020 at 8:54 am in reply to: 404: Page Not Found and… Uncaught Error: Cannot use string offset as an array in… #1261727
    Nikko

    Hey Jeffrey Trujillo,

    Thanks for contacting us!
    The problem that you are having is compatibility between WordPress 5.5.3 and Enfold 3.5.4 (which is really an old version of Enfold, released in April 2016)
    You can check all the versions in our changelog: https://kriesi.at/documentation/enfold/changelog
    Please update to the latest version of Enfold and make sure to have a backup first.

    To update to the latest version of Enfold you can do the following:
    1. Login to ThemeForest and download the Enfold theme, right-click over the downloaded zip file and extract/unzip it.
    2. It should generate a new folder, open it and look for the enfold folder
    3. Right-click the enfold folder then zip it, here’s a tutorial on how to create a zip file in windows: https://www.howtogeek.com/668409/how-to-zip-and-unzip-files-on-windows-10/ (this should create enfold.zip
    4. Log in to WordPress as and Admin.
    5. Install and activate a maintenance plugin and put your site in Maintenance mode.
    6. Go to Appearance > Themes, switch to a default WordPress theme like TwentyTwenty then delete Enfold.
    7. Click on the ADD NEW button.
    8. Click on the UPLOAD THEME button.
    9. Click BROWSE and choose enfold.zip file
    10. Click the INSTALL NOW button and switch to Enfold or your child theme.
    11. Remove the maintenance mode then deactivate and remove the maintenance plugin.
    Once update is done, generate an envato token and register your theme so you can check for new updates and update it via theme options, check further information on this here: https://kriesi.at/documentation/enfold/theme-registration/

    Best regards,
    Nikko

    November 20, 2020 at 5:18 am in reply to: overwrite element padding #1261709
    Nikko

    Hi yes9310,

    Just inspect the html element and look into the properties shown in the right side.
    It should show which code that is currently taking effect (top to bottom, in order of priority).
    If you can’t find the code in the list of codes there then most likely the code is not fetched either by browser caching or site caching.

    Best regards,
    Nikko

    November 20, 2020 at 5:14 am in reply to: Can't set up Enfold Child #1261708
    Nikko

    Hi Konstantin,

    I have switched from parent to child theme and site shows HTTP Error 500.
    I apologize for this, can you give us FTP access, so we can restore it back.

    Best regards,
    Nikko

    November 17, 2020 at 3:20 am in reply to: overwrite element padding #1260874
    Nikko

    Hi yes9310,

    You can add an additional weight to it, try this code instead:

    html.html_av-framed-box.responsive {
  padding: 0;
}

    If still it doesn’t work, then try this instead (this forces the property to have the highest priority, this is not recommended but can be used in some cases):

    html.html_av-framed-box {
  padding: 0 !important;
}

    Best regards,
    Nikko

    November 17, 2020 at 3:18 am in reply to: Preview images same sizes #1260873
    Nikko

    Hi brand,

    You can select the Image Preview Size, you can browse through them and select the best one that works for you.
    If you can’t find one, then you can create another image size using this plugin: Simple Image Sizes
    Hope this helps.

    Best regards,
    Nikko

    November 17, 2020 at 3:00 am in reply to: Full-width-Slider shows empty -list #1260872
    Nikko

    Hi Thomas,

    I see and I apologize I wasn’t able to see that was the cause of the issue.
    It’s actually a limitation in our builder and the workaround made for it is documented here: https://kriesi.at/documentation/enfold/intro-to-layout-builder/#using-special-characters
    Thanks again for sharing how you resolved the issue.

    Best regards,
    Nikko

    November 17, 2020 at 2:53 am in reply to: website fonts and colors change after importing parent theme settings #1260870
    Nikko

    Hi Emese,

    You’re welcome, we are happy that we could help :)
    Thanks for using Enfold and have a great day!

    Best regards,
    Nikko

    November 16, 2020 at 6:35 am in reply to: Resized images much bigger than original ones #1260644
    Nikko

    Hi fecanimedia,

    Please try to add this function in the child theme:

    function av_return_60(){ return 60; }
add_filter('jpeg_quality', 'av_return_60');
add_filter('wp_editor_set_quality', 'av_return_60');

    Best regards,
    Nikko

    November 16, 2020 at 6:32 am in reply to: overwrite element padding #1260643
    Nikko

    Hi yes9310,

    There’s no ID for it, as for the class, just choose one or a few of them if you like.
    You can use .responsive or if you’d like multiple, then you can do it like this: .responsive.js_active
    But since you can simply use:

    html.html_av-framed-box {
  padding: 0;
}

    Best regards,
    Nikko

    November 16, 2020 at 6:20 am in reply to: Problem about editing CSS #1260642
    Nikko

    Hi Roland,

    I apologize for the delayed response.
    For the main menu font size, go to Enfold > Advanced Styling > (Select an element to customize) select Main Menu Links, then click Edit Element, then set the font size.
    For the header transparency, edit the page then in the sidebar, find Layout (located at the bottom right), then set Header visibility and transparency to Transparent Header.

    Best regards,
    Nikko

    November 16, 2020 at 5:54 am in reply to: Full-width-Slider shows empty -list #1260638
    Nikko

    Hi Thomas,

    I apologize for the delayed response.
    The SFTP didn’t work but I don’t think it’s necessary anymore since the other site with Fullwidth Slider now works properly as I have checked today.
    I think it might be just due to caching.

    As for questions related to multiple child themes, there won’t be any complication because you’ll need to choose the child theme to use and child themes won’t work unless you have chosen it as your theme, and the child theme contains information that points to the parent theme.

    Best regards,
    Nikko

    November 16, 2020 at 4:50 am in reply to: Error font icons medical #1260628
    Nikko

    Hi charnisch,

    Thanks for the admin access (you can remove it now)
    Thanks also for the instruction, I did try the instructions above and had similar results, I’ll report this to our dev.
    For now, the only solution is to manually set the icons.

    Best regards,
    Nikko

    November 16, 2020 at 3:24 am in reply to: Theme Options missing #1260618
    Nikko

    Hi Ola,

    We’re happy to hear that :)
    Thanks for using Enfold and have a great day!

    Best regards,
    Nikko

    November 16, 2020 at 3:15 am in reply to: Can't set up Enfold Child #1260616
    Nikko

    Hi,

    Instead of switching it on your live site, can you try to setup a staging site? so it will be an exact copy of your site and environment but separate from it, so we can investigate it further.
    Here’s a simple tutorial you can follow: https://themeisle.com/blog/wordpress-staging-site/

    Best regards,
    Nikko

    November 13, 2020 at 4:39 pm in reply to: website fonts and colors change after importing parent theme settings #1260368
    Nikko

    Hi Emese,

    I don’t think you will need this plugin in the future.
    You can follow the instructions in here: https://wordpress.org/support/article/debugging-in-wordpress/ which does the same thing and not cause any issues, or you can request for assistance from us if you want to enable WordPress debugging.

    Best regards,
    Nikko

    November 13, 2020 at 7:28 am in reply to: Layer Slider not showing #1260294
    Nikko

    Hey Corina,

    Thanks for giving us admin access.
    I checked on the layerslider content and it seems content itself is either broken or missing.
    Please open pre-slider in layerslider and you’ll see what I mean.

    Best regards,
    Nikko

    November 13, 2020 at 6:11 am in reply to: H1 color on ONLY one page #1260272
    Nikko

    Hi buciks1,

    Yes, it’s most likely due to cache.
    The first one is cache is from the site, it may be from a caching plugin or an internal server caching that’s built-in. If it’s from a caching plugin you’ll have an option from the plugin but if it’s the latter then you’ll need to go to cPanel and find the option to clear it from there (most of the time it does not clear instantly).
    The second one is due to browser cache, the browser fetches css from the cache and does not fetch the new one from the site, you can simply clear the browser cache and this would work.
    If you are using Chrome then pressing ctrl + f5 to reload the page should also clear the cache on that page, if that doesn’t work then most likely it’s the cache from the server that’s causing the issue.
    Best regards,
    Nikko

    November 13, 2020 at 6:03 am in reply to: overwrite element padding #1260269
    Nikko

    Hi yes9310,

    I would suggest reading this article: https://css-tricks.com/the-difference-between-id-and-class/
    Also this one so you will understand why some selectors are overridden by other selectors: https://css-tricks.com/specifics-on-css-specificity/ (this answers your last question)

    Best regards,
    Nikko

    November 13, 2020 at 5:59 am in reply to: Can't set up Enfold Child #1260266
    Nikko

    Hi Konstantin,

    Thanks for giving us admin access.
    You will need to switch to the child theme before the code will work.
    As of now, I could see your site using the parent theme instead of the child.

    Best regards,
    Nikko

    November 13, 2020 at 5:26 am in reply to: website fonts and colors change after importing parent theme settings #1260262
    Nikko

    Hi Emese,

    Thanks for temporary admin access.
    This is now fixed, the issue is caused by this plugin: WP Debugging

    Best regards,
    Nikko

  • Author
    Posts
Viewing 30 posts - 7,381 through 7,410 (of 25,536 total)
1 2 3 … 246 247 248 … 850 851 852