Hi rehbiskup,

We’re glad to hear that :)
Thanks for using Enfold and have a great day!

Best regards,
Nikko

Hi mycubaguide,

Thanks for giving us admin access.
Please try to clear your browser cache.
The Theme Options show properly on my end (screenshot in private content), I think the old js files are fetched on your end that’s causing the issue.

Best regards,
Nikko

Hi PM,

Thanks, I have checked on it and when you click over it to check the problem, I could see the image tag is properly supplied with the URL in the src attribute.
The result seems good and the warning shows that it’s optional, it’s a bit puzzling why it has a warning on it.

Best regards,
Nikko

Hi MarkusSchauma,

Please backup your site first, then try to do the following steps:
1. Login to ThemeForest and download the Enfold theme, right-click over the downloaded zip file and extract/unzip it.
2. It should generate a new folder, open it and look for the enfold folder
3. Right-click the enfold folder then zip it, here’s a tutorial on how to create a zip file in windows: https://www.howtogeek.com/668409/how-to-zip-and-unzip-files-on-windows-10/ (this should create enfold.zip
4. Log in to WordPress as and Admin.
5. Install and activate a maintenance plugin and put your site in Maintenance mode.
6. Go to Appearance > Themes, switch to a default WordPress theme like TwentyTwenty then delete Enfold.
7. Click on the ADD NEW button.
8. Click on the UPLOAD THEME button.
9. Click BROWSE and choose enfold.zip file
10. Click the INSTALL NOW button and switch to Enfold or your child theme.
11. Remove the maintenance mode then deactivate and remove the maintenance plugin.

Best regards,
Nikko

Hi barabasone,

I have updated the page and CSS, please try to clear the browser cache to fetch the new CSS and review the page.
Let us know your feedback.

Best regards,
Nikko

Hi dnweil,

Thanks, I was able to login.
I have checked on the pages and I don’t see any error in the js console or the spinning wheel icon loading endlessly.
Is this only specific the one or few pages? or is this already fixed?
I have posted a screenshot in private content, showing that it’s loading properly on my end.

Best regards,
Nikko

Hi Indra,

Try using WP Super Cache and check if it works better on your setup.

Best regards,
Nikko

Hey buerogestaltet,

Can you try adding this CSS code in Quick CSS (located in Enfold > General Styling):

@media only screen and (max-width:989px) {
  .responsive.html_mobile_menu_tablet #top #wrap_all #header {
    position: absolute !important;
    background-color: transparent !important;
  }

  .responsive.html_mobile_menu_tablet #top #header_main > .container .main_menu .av-main-nav > li > a, 
  .responsive.html_mobile_menu_tablet #top #wrap_all .av-logo-container {
    height: 60px !important;
    line-height: 60px !important;
  }
}

Best regards,
Nikko

Hi Kingu_PL,

I have checked on the issue and I could not find out the reason however I could propose a workaround.
I tried to create a test page and make it similar in everything (including the js code) and it works properly.
The only difference is the original page throws a 403 error which is unexpected.
The solution I could propose is to delete the original page then rename and change the permalink of the test page,adjust few settings.
Hope this helps.

Regards,
Nikko

Hi forgottensky,

I wasn’t referring to that, I did see the problem but the reporting for errors is turned off but I don’t think it’s relevant anymore since the issue isn’t PHP.
It’s a three-way conflict that I found and the involved parties are:
1. Borlabs Cookie
2. Humming Bird
3. Enfold’s Javascript file merging and compression (in Enfold > Performance)
if one of the three is disabled it works properly (if it has the following setup):
1. Borlabs Cookie + Enfold’s Javascript file merging and compression enabled = (Hummingbird disabled) works properly
2. Borlabs Cookie + Hummingbird = (Javascript file merging and compression disabled) works properly (this is the site’s current setup that I made)
3. Hummingbird + Enfold’s Javascript file merging and compression enabled = (Borlabs Cookie disabled)

For now, it’s setup #2 so Enfold’s optimization with js is disabled and hummingbird handles it.

Best regards,
Nikko

Hi Talker77,

Please try to replace this code:

#top .flex_column .schongewussthalb .av-special-heading-tag {
    position: relative;
    top: -40px;
    background-color: #fff;
    padding: 0 15px!important;
    margin: 0 auto!important;
    display: inline-block;
}

with:

#top .flex_column .schongewussthalb {
    top: -16px;
    left: 0;
    position: absolute;
}

#top .flex_column .schongewussthalb .av-special-heading-tag {
    background-color: #fff;
    padding: 0 15px!important;
    margin: 0 auto!important;
    display: inline-block;
}

#top .flex_column .schongewussthalb + .av_textblock_section .avia_textblock > p:first-child {
    margin-top: 0;
}

Best regards,
Nikko

Hi jeiceta,

No worries, just let us know if you need assistance.

Best regards,
Nikko

Hi marlonvanwyhe,

Thanks for giving us the cPanel access.
This is now fixed on your site, please check.
We apologize, it’s a bit tough troubleshooting on your site since it goes:

This site can’t be reached

after some tests but when IP address is changed it can be accessed again.
I have disabled ModSecurity on your site which helped resolved the issue.

Best regards,
Nikko

Hi Joan,

You’re welcome :)
Thanks for using Enfold and have a great day!

Best regards,
Nikko

Hi Kingu_PL,

Can you post the password on private content? so any moderators can try to investigate the issue.

Best regards,
Nikko