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Viewing 30 posts - 6,991 through 7,020 (of 25,536 total)
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  • in reply to: Trying to center logos in the partner/logo element #1269452

    Hi BrendanG,

    We’re glad that we could help :)
    Thanks for using Enfold and have a great day!

    Best regards,
    Nikko

    in reply to: Slider isn't fullscreen #1269450

    Hi paralos,

    We’re glad that we could help :)
    Thanks for using Enfold and have a Merry Christmas and a Happy New Year :)

    Best regards,
    Nikko

    in reply to: Contact Form not working #1269448

    Hi MyGirlFriday805,

    Yes, here are the steps I made on your site:
    1. Installed WP Mail SMTP (tested and email went through)
    2. Created a new page with the default Contact Form using my email (did not work)
    3. Enabled WordPress Debugging and Mail Debugging (no errors where logged but email did not went through)
    4. Flushed out caching from litespeed and turned it off (email started going through email)
    5. Replaced the receiving email in your contact form (also worked properly)
    6. Turned off debugging and removed WP Mail SMTP (still worked properly)
    7. Changed your contact form’s receiver to its original address and removed the test page.
    I have posted links to screenshots of the emails I received.
    If it wasn’t the cache that was causing the issue then the issue might be server-related or email (the email I tested with is also gmail).

    Best regards,
    Nikko

    in reply to: Security Problem with contact form #1269345

    Hi dreamreader,

    Please try to use Google’s captcha: https://kriesi.at/documentation/enfold/contact-form/#activate-google-captcha
    Hope it helps.

    Best regards,
    Nikko

    in reply to: Randomize a single Post Slider #1269340

    Hi jakobboFWWPP,

    We’re glad to hear that :)
    Thanks for using Enfold and have a great day!


    @Guenni007
    Thanks for helping out :)

    Best regards,
    Nikko

    in reply to: Remove blue point and arrow when hovering over logo/Image #1269338

    Hi Urs,

    We’re glad to hear that :)
    Thanks for using Enfold and have a great day!

    Best regards,
    Nikko

    in reply to: Open footer menu links in new tab #1269337

    Hey StyleCreations,

    Can you try adding this PHP code in functions.php:

    function footer_links_in_new_tab(){
    ?>
    <script>
      (function($) {
        $(document).ready(function(){
          $('.sub_menu_socket a').attr('target','_blank');
        });
      })(jQuery);
    </script>
    <?php
    }
    add_action('wp_footer', 'footer_links_in_new_tab');

    If it does not work, please give us a link to your site.

    Best regards,
    Nikko

    in reply to: Ad ID to menu button #1269336

    Hi Wendy,

    Can you give us a screenshot and point out which one you’re referring?
    Are you referring to the main navigation?

    Best regards,
    Nikko

    in reply to: Hamburger menu white on mobile devices #1269335

    Hey horrenkoning,

    I tried to login using the credentials you gave, however it does not work and results to this error:

    ERROR: Foute gebruikersnaam of wachtwoord 1 poging(en) over

    Please try install this plugin Enable jQuery Migrate Helper then set jQuery version to legacy 1.12.4-wp version.
    We are going to release new version of Enfold soon to make the theme officially compatible with WP 5.6.

    Best regards,
    Nikko

    in reply to: Scroll up button #1269334

    Hi Talker77,

    You can add this code in Quick CSS (located in Enfold > General Styling) or use the code @cherrmann gave since it does the same thing:

    #scroll-top-link {
        left: 50px;
        right: auto;
    }


    @cherrmann
    thanks for helping out :)

    Best regards,
    Nikko

    in reply to: LayerSlider on Mobile shows only with margin on top #1269332

    Hi jochenmaier,

    We’re glad to hear that :)
    Thanks for using Enfold and have a great day!

    Best regards,
    Nikko

    in reply to: Portfolio preview images different sizes #1269256

    Hi zwerdna,

    I have checked it and it seems to be displaying properly on my end.
    All images are 260px wide and 185px high, can you give us a screenshot on the issue?

    Best regards,
    Nikko

    in reply to: Major Issues with Mobile Version of a Page #1269255

    Hi samanthashea,

    Please try adding this CSS code in Quick CSS, located in Enfold > General Styling:

    @media only screen and (max-width:767px) {
      .page-id-3540 .slideshow_caption {
        padding-top: 0 !important;
      }
    }

    Best regards,
    Nikko

    in reply to: Why is it not possible to customize categories with avia? #1269253

    Hi samanthashea,

    We will closing this thread then.
    Thanks for using Enfold and have a great day!

    Best regards,
    Nikko

    Hi Christian,

    The Color Section still uses:

    'video_loop'		=> true,

    for looping videos.
    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
      ( to be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When your issue is fixed, you can always remove the plugin!
    If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.

    Best regards,
    Nikko

    in reply to: Override the The Events Calendar files problem #1269251

    Hey ariane1001,

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
      ( to be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When your issue is fixed, you can always remove the plugin!
    If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.

    Best regards,
    Nikko

    in reply to: bbPress not parsing Enfold shortcodes #1269250

    Hi Klaas,

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
      ( to be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When your issue is fixed, you can always remove the plugin!
    If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.

    Best regards,
    Nikko

    in reply to: Icons Error on GoDaddy #1269248

    Hi MyGirlFriday805,

    This is already resolved as you mentioned in the other thread: https://kriesi.at/support/topic/all-icons-not-showing/
    I’ll be closing this thread :)

    Best regards,
    Nikko

    in reply to: Layer Slider not showing up anymore – #1269247

    Hi alexandratornek,

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
      ( to be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When your issue is fixed, you can always remove the plugin!
    If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.

    Best regards,
    Nikko

    in reply to: Burger menu #1269246

    Hi vanderhout,

    Please create a new thread and do the following on the other thread (private content is visible to all moderators and also the thread creator):

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
      ( to be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When your issue is fixed, you can always remove the plugin!
    If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.

    Best regards,
    Nikko

    in reply to: Slider isn't fullscreen #1269245

    Hi Theodore,

    Thanks, I have added this CSS code:

    .home #main .container_wrap_first.fullsize .container {
        padding: 0;
        max-width: 100%;
    }
    
    .home #main .container_wrap_first.fullsize .container .av-content-full {
        padding: 0;
    }

    And disabled CSS file merging and compression since w3 Total Cache does not seem to fetch the newer minified css.

    Best regards,
    Nikko

    in reply to: install the Enfold demo ? #1269243

    Hi Pascal,

    Thanks for giving us admin access.
    There might be some security setting that prevents images or larger files from being imported.
    The uploads folder seems to create the folders needed but no image is added.
    Can you try to reset the database using this plugin: https://wordpress.org/plugins/wordpress-reset/ ?
    Then do the Manual Demo Import: https://kriesi.at/documentation/enfold/import-demos/#manual-demo-import–using-xml-files-

    Best regards,
    Nikko

    in reply to: Page editing is not working since WordPress update #1269242

    Hi willjepson,

    Thanks for pointing it out.
    It seems the plugin WooCommerce Memberships is causing some js errors, when this plugin is deactivated, the drag and drop on the said pages works properly.

    Best regards,
    Nikko

    in reply to: enfold LayerSlider Not saving #1269241

    Hi dactor12,

    We’re glad to hear that it’s fixed :)
    I have checked it and it seems all is working properly on my end.
    The first time I checked the only issue I saw was the cut off logo (screenshot in private content) but after clearing my browser cache, it was displaying properly.

    Best regards,
    Nikko

    in reply to: Upgrade from Incarnation to Enfold Church #1269225

    Hi Don,

    You’re welcome :)
    As for the upgrade to Enfold Church, your sermon posts won’t be lost since it’s saved in the database however Enfold does not have a Sermon Post Type and does not have the built-in backend for the media in the Sermon. For the Sermon Post Type, you’ll just need to install a plugin called Custom Post Type (we can help set this up) however for media content will need to be re-added.
    The best way I can see for the transition is to backup your site, setup a subdomain which will serve as a staging site (an exact duplicate of your live site) then switch staging site to Enfold then make changes.

    Best regards,
    Nikko

    in reply to: All Icons not showing #1269216

    Hi MyGirlFriday805,

    We’re glad that you found the solution :)
    Thanks for using Enfold and have a great day!

    Best regards,
    Nikko

    in reply to: Contact Form not working #1269215

    Hi MyGirlFriday805,

    Thanks for giving us cPanel access and the instructions :)
    It seems the issue was actually caching from the litespeed cache.
    I did not get any errors when debugging but after turning of the cache and flushing it, the emails worked properly.
    Please try to test the email and check if it works on your end as well.

    Best regards,
    Nikko

    in reply to: Elements not showing up on front end of website #1269208

    Hey ambientmarketing,

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
      ( to be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When your issue is fixed, you can always remove the plugin!
    If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.

    Best regards,
    Nikko

    in reply to: Trying to center logos in the partner/logo element #1269207

    Hi Brendan,

    Thanks for giving us the link to your site and some references that you already tried :)
    Please add this CSS code in Quick CSS, located in Enfold > General Styling:

    #top .slide-entry .av-partner-fake-img {
        background-position: center center;
    }

    Best regards,
    Nikko

    in reply to: Masonry Content Not Displaying #1269205

    Hi NoelleMBrooks,

    We’re glad that you have found the fix to the issue.
    We are going to release a new version of Enfold soon to make the theme officially compatible with WP 5.6.

    Best regards,
    Nikko

Viewing 30 posts - 6,991 through 7,020 (of 25,536 total)