Forum Replies Created
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AuthorPosts
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December 23, 2020 at 5:57 am in reply to: Trying to center logos in the partner/logo element #1269452
Hi BrendanG,
We’re glad that we could help :)
Thanks for using Enfold and have a great day!Best regards,
NikkoHi paralos,
We’re glad that we could help :)
Thanks for using Enfold and have a Merry Christmas and a Happy New Year :)Best regards,
NikkoHi MyGirlFriday805,
Yes, here are the steps I made on your site:
1. Installed WP Mail SMTP (tested and email went through)
2. Created a new page with the default Contact Form using my email (did not work)
3. Enabled WordPress Debugging and Mail Debugging (no errors where logged but email did not went through)
4. Flushed out caching from litespeed and turned it off (email started going through email)
5. Replaced the receiving email in your contact form (also worked properly)
6. Turned off debugging and removed WP Mail SMTP (still worked properly)
7. Changed your contact form’s receiver to its original address and removed the test page.
I have posted links to screenshots of the emails I received.
If it wasn’t the cache that was causing the issue then the issue might be server-related or email (the email I tested with is also gmail).Best regards,
NikkoHi dreamreader,
Please try to use Google’s captcha: https://kriesi.at/documentation/enfold/contact-form/#activate-google-captcha
Hope it helps.Best regards,
NikkoHi jakobboFWWPP,
We’re glad to hear that :)
Thanks for using Enfold and have a great day!
@Guenni007 Thanks for helping out :)Best regards,
NikkoDecember 22, 2020 at 3:26 pm in reply to: Remove blue point and arrow when hovering over logo/Image #1269338Hi Urs,
We’re glad to hear that :)
Thanks for using Enfold and have a great day!Best regards,
NikkoHey StyleCreations,
Can you try adding this PHP code in functions.php:
function footer_links_in_new_tab(){ ?> <script> (function($) { $(document).ready(function(){ $('.sub_menu_socket a').attr('target','_blank'); }); })(jQuery); </script> <?php } add_action('wp_footer', 'footer_links_in_new_tab');If it does not work, please give us a link to your site.
Best regards,
NikkoHi Wendy,
Can you give us a screenshot and point out which one you’re referring?
Are you referring to the main navigation?Best regards,
NikkoHey horrenkoning,
I tried to login using the credentials you gave, however it does not work and results to this error:
ERROR: Foute gebruikersnaam of wachtwoord 1 poging(en) overPlease try install this plugin Enable jQuery Migrate Helper then set jQuery version to legacy 1.12.4-wp version.
We are going to release new version of Enfold soon to make the theme officially compatible with WP 5.6.Best regards,
NikkoHi Talker77,
You can add this code in Quick CSS (located in Enfold > General Styling) or use the code @cherrmann gave since it does the same thing:
#scroll-top-link { left: 50px; right: auto; }
@cherrmann thanks for helping out :)Best regards,
NikkoDecember 22, 2020 at 3:09 pm in reply to: LayerSlider on Mobile shows only with margin on top #1269332Hi jochenmaier,
We’re glad to hear that :)
Thanks for using Enfold and have a great day!Best regards,
NikkoHi zwerdna,
I have checked it and it seems to be displaying properly on my end.
All images are 260px wide and 185px high, can you give us a screenshot on the issue?Best regards,
NikkoHi samanthashea,
Please try adding this CSS code in Quick CSS, located in Enfold > General Styling:
@media only screen and (max-width:767px) { .page-id-3540 .slideshow_caption { padding-top: 0 !important; } }Best regards,
NikkoDecember 22, 2020 at 8:08 am in reply to: Why is it not possible to customize categories with avia? #1269253Hi samanthashea,
We will closing this thread then.
Thanks for using Enfold and have a great day!Best regards,
NikkoDecember 22, 2020 at 8:07 am in reply to: how-to-stop-background-video-in-color-section-from-auto-looping #1269252Hi Christian,
The Color Section still uses:
'video_loop' => true,for looping videos.
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( to be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.Best regards,
NikkoHey ariane1001,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( to be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.Best regards,
NikkoHi Klaas,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( to be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.Best regards,
NikkoHi MyGirlFriday805,
This is already resolved as you mentioned in the other thread: https://kriesi.at/support/topic/all-icons-not-showing/
I’ll be closing this thread :)Best regards,
NikkoHi alexandratornek,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( to be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.Best regards,
NikkoHi vanderhout,
Please create a new thread and do the following on the other thread (private content is visible to all moderators and also the thread creator):
- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( to be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.Best regards,
NikkoHi Theodore,
Thanks, I have added this CSS code:
.home #main .container_wrap_first.fullsize .container { padding: 0; max-width: 100%; } .home #main .container_wrap_first.fullsize .container .av-content-full { padding: 0; }And disabled CSS file merging and compression since w3 Total Cache does not seem to fetch the newer minified css.
Best regards,
NikkoHi Pascal,
Thanks for giving us admin access.
There might be some security setting that prevents images or larger files from being imported.
The uploads folder seems to create the folders needed but no image is added.
Can you try to reset the database using this plugin: https://wordpress.org/plugins/wordpress-reset/ ?
Then do the Manual Demo Import: https://kriesi.at/documentation/enfold/import-demos/#manual-demo-import–using-xml-files-Best regards,
NikkoDecember 22, 2020 at 6:53 am in reply to: Page editing is not working since WordPress update #1269242Hi willjepson,
Thanks for pointing it out.
It seems the plugin WooCommerce Memberships is causing some js errors, when this plugin is deactivated, the drag and drop on the said pages works properly.Best regards,
NikkoHi dactor12,
We’re glad to hear that it’s fixed :)
I have checked it and it seems all is working properly on my end.
The first time I checked the only issue I saw was the cut off logo (screenshot in private content) but after clearing my browser cache, it was displaying properly.Best regards,
NikkoHi Don,
You’re welcome :)
As for the upgrade to Enfold Church, your sermon posts won’t be lost since it’s saved in the database however Enfold does not have a Sermon Post Type and does not have the built-in backend for the media in the Sermon. For the Sermon Post Type, you’ll just need to install a plugin called Custom Post Type (we can help set this up) however for media content will need to be re-added.
The best way I can see for the transition is to backup your site, setup a subdomain which will serve as a staging site (an exact duplicate of your live site) then switch staging site to Enfold then make changes.Best regards,
NikkoHi MyGirlFriday805,
We’re glad that you found the solution :)
Thanks for using Enfold and have a great day!Best regards,
NikkoHi MyGirlFriday805,
Thanks for giving us cPanel access and the instructions :)
It seems the issue was actually caching from the litespeed cache.
I did not get any errors when debugging but after turning of the cache and flushing it, the emails worked properly.
Please try to test the email and check if it works on your end as well.Best regards,
NikkoHey ambientmarketing,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( to be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.Best regards,
NikkoDecember 22, 2020 at 3:34 am in reply to: Trying to center logos in the partner/logo element #1269207Hi Brendan,
Thanks for giving us the link to your site and some references that you already tried :)
Please add this CSS code in Quick CSS, located in Enfold > General Styling:#top .slide-entry .av-partner-fake-img { background-position: center center; }Best regards,
NikkoHi NoelleMBrooks,
We’re glad that you have found the fix to the issue.
We are going to release a new version of Enfold soon to make the theme officially compatible with WP 5.6.Best regards,
Nikko -
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