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  • #603435

    Hi There,

    I haven’t been able to solve the icon issue. The hamburger, Shopping Cart, all fontello icons show a blank box in the code and are invisible on the site.The client’s site is hosted on GoDaddy’s “Managed WordPress” plan (total crap, I know right?)

    This is my htaccess:

    # BEGIN WordPress
    <IfModule mod_rewrite.c>
    RewriteEngine On
    RewriteBase /
    RewriteRule ^index\.php$ – [L]
    RewriteCond %{REQUEST_FILENAME} !-f
    RewriteCond %{REQUEST_FILENAME} !-d
    RewriteRule . /index.php [L]

    # END WordPress

    <FilesMatch “\.(ttf|otf|woff)$”>
    <IfModule mod_headers.c>
    Header set Access-Control-Allow-Origin “*”


    Hi Kent!

    Currently js files seem to be broken. Can you please try re-updating the theme manually via FTP and overwrite all files – kriesi.at/documentation/enfold/updating-your-theme-files/?

    Best regards,


    Thanks Yigit,

    I’m confused by the error, there should be no avia.js in the child theme. Shouldn’t it be loading themes/enfold/js/avia.js?

    I just did an FTP upload of the newest version of Enfold (parent theme).


    Anyway, I just copied the js directory to the child theme. It cleared the JS error but did not resolve our problem of the hamburger and other icons not showing. Thanks.



    Do they show up when you switch to parent theme?
    If they are, which files have you edited?



    Yes they do. There must be a problem with Enfold and child themes. We have tried changing files, but the changes don’t take.


    So there have been zero changes to files. all we did was create a child theme and that broke the icons.



    if you revert back to main enfold and not child theme, do they work properly?

    Best regards,





    then try to remove all custom code you have implemented for your child theme. Afterwards you can use them again one by one to find the causing one.

    Best regards,


    I have a similar issue. I am using GoDaddy Managed WP, but I am not using a child theme though. All icons are showing empty boxes. https://www.tunnelfill.com/


    Hi MyGirlFriday805,

    This is already resolved as you mentioned in the other thread: https://kriesi.at/support/topic/all-icons-not-showing/
    I’ll be closing this thread :)

    Best regards,

Viewing 12 posts - 1 through 12 (of 12 total)
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