Hey sinodev,

Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

1. Install and activate ” Temporary Login Without Password “.
2. Go to ” Users > Temporary Logins ” on the left-side menu.
3. Click ” Create New “.
4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
   ( to be sure that we have enough time to debug ).
5. Click ” Submit “.
6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.

Best regards,
Nikko

Hi willmannc,

I tried to check on the Theme Editor for that code showing above however it’s disabled on your site.
Can you give us FTP access? so we can inspect on it.

Best regards,
Nikko

Hi mosaic,

I checked on the link but I could not find any image, I only see text above then contact form below.

Best regards,
Nikko

Hey Raymonbil,

Please try adding this CSS code in Quick CSS, located in Enfold > General Styling:

#top .logo {
    padding-top: 16px;
}

Best regards,
Nikko

Hey bemodesign,

Please try to install and activate Enable jQuery Migrate Helper plugin, then set the jQuery version to 1.12.4 in the plugin options.

Best regards,
Nikko

Hi Colin,

I’m glad to hear that and it’s a much simpler solution :)
Let us know if you need further assistance.

Best regards,
Nikko

Hi Audrey,

I have tested the code and it does not cause any errors on my end.
Can you give us FTP access? we’ll try to add it for you.

Best regards,
Nikko

Hi Audrey,

I apologize for that, the error was caused by the extra ‘ after 800, this is the fixed code:

add_filter( 'avf_modify_thumb_size', 'enfold_customization_modify_thumb_size', 10, 1 );
function enfold_customization_modify_thumb_size( $size ) {
	$size['portfolio'] = array('width' => 990, 'height' => 800, 'crop' => false);
	return $size;
}

Best regards,
Nikko

Hi Colin,

Thanks for the clarification.
Please add this PHP code at the bottom of your child theme’s functions.php file:

function avia_title($args = false, $id = false)
{
	global $avia_config;

	if(!$id) $id = avia_get_the_id();

	$header_settings = avia_header_setting();
	if($header_settings['header_title_bar'] == 'hidden_title_bar') return "";

	$defaults 	 = array(

		'title' 		=> get_the_title($id),
		'subtitle' 		=> "",
		'link'			=> get_permalink($id),
		'html'			=> "<div class='{class} title_container'><div class='container'>{heading_html}{additions}</div></div>",
		'heading_html'	=> "<{heading} class='main-title entry-title {heading_class}'>{title}</{heading}>",
		'class'			=> 'stretch_full container_wrap alternate_color '.avia_is_dark_bg('alternate_color', true),
		'breadcrumb'	=> true,
		'additions'		=> "",
		'heading'		=> 'h1',
		'heading_class'	=> ''
	);
	
	if ( is_product() ) {
		$defaults['heading_html'] = "<{heading} class='product-title entry-title {heading_class}'>{title}</{heading}>";
	}

	if ( is_tax() || is_category() || is_tag() )
	{
		global $wp_query;

		$term = $wp_query->get_queried_object();
		$defaults['link'] = get_term_link( $term );
	}
	else if(is_archive())
	{
		$defaults['link'] = "";
	}


	// Parse incomming $args into an array and merge it with $defaults
	$args = wp_parse_args( $args, $defaults );

	/**
		 * @used_by		config-woocommerce\config.php avia_title_args_woopage()				10
		 * @since < 4.0
		 * @return array
		 */
	$args = apply_filters( 'avf_title_args', $args, $id );

	//disable breadcrumb if requested
	if($header_settings['header_title_bar'] == 'title_bar') $args['breadcrumb'] = false;

	//disable title if requested
	if($header_settings['header_title_bar'] == 'breadcrumbs_only') $args['title'] = '';


	// OPTIONAL: Declare each item in $args as its own variable i.e. $type, $before.
	extract( $args, EXTR_SKIP );

	if(empty($title)) $class .= " empty_title ";
	$markup = avia_markup_helper(array('context' => 'avia_title','echo'=>false));
	if(!empty($link) && !empty($title)) $title = "<a href='".$link."' rel='bookmark' title='".__('Permanent Link:','avia_framework')." ".esc_attr( $title )."' $markup>".$title."</a>";
	if(!empty($subtitle)) $additions .= "<div class='title_meta meta-color'>".wpautop($subtitle)."</div>";
	if($breadcrumb) $additions .= avia_breadcrumbs(array('separator' => '/', 'richsnippet' => true));


	if(!$title) $heading_html = "";
	$html = str_replace('{heading_html}', $heading_html, $html);


	$html = str_replace( '{class}', $class, $html );
	$html = str_replace( '{title}', $title, $html );
	$html = str_replace( '{additions}', $additions, $html );
	$html = str_replace( '{heading}', $heading, $html );
	$html = str_replace( '{heading_class}', $heading_class, $html );

	if(!empty($avia_config['slide_output']) && !avia_is_dynamic_template($id) && !avia_is_overview())
	{
		$avia_config['small_title'] = $title;
	}
	else
	{
		return $html;
	}
}

Hope it helps.

Best regards,
Nikko

Hi Luisgasser,

Thanks for giving us the link.
Are you referring to the section that appears when you click on the burger/menu icon?
If yes, then unfortunately this would require modifying some core js files :(

Best regards,
Nikko

Hi Audrey,

Try adding this code in your child theme’s functions.php file:

add_filter( 'avf_modify_thumb_size', 'enfold_customization_modify_thumb_size', 10, 1 );
function enfold_customization_modify_thumb_size( $size ) {
	$size['portfolio'] = array('width'=>990, 'height'=>800', 'crop' => false);
	return $size;
}

Then try to re-upload the image/s if there are lots of them then use Regenerate Thumbnails plugin.

Best regards,
Nikko

Hi annameis,

The best way you can add it is via hooks:

function custom_script_name(){
?>
<script>

// Your script here

</script>
<?php
}
add_action('wp_footer', 'custom_script_name');

For further information check: https://kriesi.at/documentation/enfold/add-custom-js-or-php-script/#add-a-script-to-footer-section

Then to load it only to a specific page, use the WordPress Conditional Tag: https://codex.wordpress.org/Conditional_Tags

Hope this helps.

Best regards,
Nikko

Hey Ross-IT,

Please backup your site first, then try to do the following steps:
– Site Backup: https://kriesi.at/documentation/enfold/backup-wordpress-site/
– Theme Settings Backup: https://kriesi.at/documentation/enfold/backup-theme-settings/
1. Login to ThemeForest and download the Enfold theme, right-click over the downloaded zip file and extract/unzip it.
2. It should generate a new folder, open it and look for the enfold folder
3. Right-click the enfold folder then zip it, here’s a tutorial on how to create a zip file in windows: https://www.howtogeek.com/668409/how-to-zip-and-unzip-files-on-windows-10/ (this should create enfold.zip
4. Log in to WordPress as and Admin.
5. Install and activate a maintenance plugin and put your site in Maintenance mode.
6. Go to Appearance > Themes, switch to a default WordPress theme like TwentyTwenty then delete Enfold.
7. Click on the ADD NEW button.
8. Click on the UPLOAD THEME button.
9. Click BROWSE and choose enfold.zip file
10. Click the INSTALL NOW button and switch to Enfold or your child theme.
11. Remove the maintenance mode then deactivate and remove the maintenance plugin.

Best regards,
Nikko

Hi Gr. Hugo,

We’re glad to hear that :)
Thanks for using Enfold and have a great day!

Best regards,
Nikko

Hi RosannaK,

Can you give us a link to where this should apply? so we can try to investigate why it’s not working.

Best regards,
Nikko