Hi maxh_muc,

We’re glad to hear that :)
Thanks for using Enfold and have a great day!

Best regards,
Nikko

Hi Sumeru,

The problem is caused by the incompatibility of an old version of Enfold (4.7.3) and WordPress 5.7, you’ll need to update to the latest version (4.8.1) for it to work properly, please do the following steps:

First make a backup:
– Site Backup: https://kriesi.at/documentation/enfold/backup-wordpress-site/
– Theme Settings Backup: https://kriesi.at/documentation/enfold/backup-theme-settings/

Option 1: Use Envato Market to update your site
– link: https://envato.com/market-plugin/

Option 2: Update manually
1. Login to ThemeForest and download the Enfold theme, right-click over the downloaded zip file and extract/unzip it.
2. It should generate a new folder, open it and look for the enfold folder
3. Right-click the enfold folder then zip it, here’s a tutorial on how to create a zip file in windows: https://www.howtogeek.com/668409/how-to-zip-and-unzip-files-on-windows-10/ (this should create enfold.zip
4. Log in to WordPress as and Admin.
5. Install and activate a maintenance plugin and put your site in Maintenance mode.
6. Go to Appearance > Themes, switch to a default WordPress theme like TwentyTwenty then delete Enfold.
7. Click on the ADD NEW button.
8. Click on the UPLOAD THEME button.
9. Click BROWSE and choose enfold.zip file
10. Click the INSTALL NOW button and switch to Enfold or your child theme.
11. Remove the maintenance mode then deactivate and remove the maintenance plugin.

Register the theme by following the instructions in https://kriesi.at/documentation/enfold/theme-registration/
Once this is done, the next time you update, you’ll only need to go to Enfold > Theme Updates and click on the Update button.

Best regards,
Nikko

Hi senhorvinho,

Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

1. Install and activate ” Temporary Login Without Password “.
2. Go to ” Users > Temporary Logins ” on the left-side menu.
3. Click ” Create New “.
4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
   ( to be sure that we have enough time to debug ).
5. Click ” Submit “.
6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.

Best regards,
Nikko

Hi Shorty05,

Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

1. Install and activate ” Temporary Login Without Password “.
2. Go to ” Users > Temporary Logins ” on the left-side menu.
3. Click ” Create New “.
4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
   ( to be sure that we have enough time to debug ).
5. Click ” Submit “.
6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.

Best regards,
Nikko

Hi dezomat2,

What version of Enfold are you using?
I have checked functions-enfold.php in line 293, but I’m seeing this:

if ( $search_parameters['results_hide_fields'] !== '' ) 
{
    $search_parameters['results_hide_fields'] = explode( ',', $_REQUEST['results_hide_fields'] );
}
else 
{
    $search_parameters['results_hide_fields'] = array();
}

Best regards,
Nikko

Hi BG Manuel,

It’s possible via CSS.
If it’s a specific form, then we would need to see the page and the form in order to give some CSS code.
But if it’s for all contact forms then please make it the first input field, then in Enfold > General Styling > Quick CSS add this code:

.avia_ajax_form h3 + .first_form {
    display: none;
}

Best regards,
Nikko

Hey akalebas,

Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

1. Install and activate ” Temporary Login Without Password “.
2. Go to ” Users > Temporary Logins ” on the left-side menu.
3. Click ” Create New “.
4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
   ( to be sure that we have enough time to debug ).
5. Click ” Submit “.
6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.

Best regards,
Nikko

Hi lle-it,

Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

1. Install and activate ” Temporary Login Without Password “.
2. Go to ” Users > Temporary Logins ” on the left-side menu.
3. Click ” Create New “.
4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
   ( to be sure that we have enough time to debug ).
5. Click ” Submit “.
6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.

Best regards,
Nikko

Hi daves1997,

We’re glad that we could help :)
Thanks for using Enfold and have a great day!

Best regards,
Nikko

Hi ditteditte,

We’re glad to hear that :)
Thanks for using Enfold and have a great day!

Best regards,
Nikko

Hi lle-it,

For the buttons it’s similar step with Post Slider but different files to copy (you can skip step 1 & 2):
1. (skip this step if you have a child theme) Download and use a child theme. You can download and find instructions on how to use it here: https://kriesi.at/documentation/enfold/child-theme/
2. Follow the steps provided in: https://kriesi.at/documentation/enfold/intro-to-layout-builder/#add-elements-to-alb
3. Copy wp-content > themes > enfold > config-templatebuilder > avia-shortcodes > buttons folder to wp-content > themes > enfold-child > buttons folder.
4. Edit buttons.php in the child theme and replace with this code: https://pastebin.com/7BKhNmiT

Once done, edit the Button and it should have Aria Label Text in the backend.
Hope this helps.

Best regards,
Nikko

Hi jaimemerz,

Thanks, it seems the issue is you have an old version of Enfold version of Enfold (4.5.7) which is not compatible with WordPress 5.7.
Please update Enfold to the latest version (4.8.1) and make sure to have a backup first.
To temporarily resolve the issue on your site, I have installed and activated Enable jQuery Migrate Helper plugin and set jQUery version to Legacy 1.12.4-wp.
Once you update to the latest version, you can remove this plugin.

Best regards,
Nikko

Hi René,

We’re glad to hear that, please replace the code I gave with this one:

.archive.woocommerce-page .template-shop,
.post-type-archive-product.woocommerce .template-shop {
    background-color: black;
}

.archive.woocommerce-page .template-shop .widgettitle, 
.archive.woocommerce-page .template-shop .woocommerce-loop-product__title,
.post-type-archive-product.woocommerce .template-shop .widgettitle, 
.post-type-archive-product.woocommerce .template-shop .woocommerce-loop-product__title {
    color: white;
}

Best regards,
Nikko

Hi jonrouse,

I tried to access but I’m getting this: (my IP is still the same)

Forbidden
You don't have permission to access this resource.

Best regards,
Nikko

Hi daves1997,

Thanks, there are two reasons why the fonts are too little.
1. Default font was set to 13px (I have changed it to 16px in Enfold > General Styling > Fonts (tab) > Default content font size)
2. At this point the font was still using 13px because of WP-Optimize plugin, after unchecking CSS minification and merging (I checked it again after checking) newer CSS was fetched and was returning the 16px size properly.
If you need to readjust the font size, just do the first step.

Best regards,
Nikko