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Viewing 30 posts - 5,401 through 5,430 (of 25,536 total)
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  • in reply to: Burger menu NOT working on mobile #1295095

    Hi dd6310,

    You’re still using Enfold 4.7.4, please update it to the latest version (4.8.1) and it should be fixed.

    Best regards,
    Nikko

    in reply to: Tab Section Icon Title Not Uppercase #1295087

    Hi Dave,

    We’re happy to hear that :)
    Thanks for using Enfold and have a great day!

    Best regards,
    Nikko

    in reply to: Enfold Problem #1295086

    Hi Yurasik1,

    Can you give us the link for that? so we know which text it is pointing and which elements are too close so we can give you an accurate CSS.

    Best regards,
    Nikko

    in reply to: Text-Blöcke können nicht mehr bearbeitet werden. #1295084

    Hi Lukas,

    Thank you, we have updated your Enfold to the latest version (4.8.1).
    Everything went well.
    Please review your site.

    Best regards,
    Nikko

    in reply to: Burger Menu not active #1295076

    Hi cbrssict,

    Thanks, it seems the parent theme (enfold) is tweaked, I just added this code back in functions.php:

    wp_enqueue_script( 'avia-hamburger-menu', $template_url . '/js/avia-snippet-hamburger-menu.js', array( 'jquery', 'avia-default' ), $vn, true );

    And it worked properly.

    Best regards,
    Nikko

    in reply to: Anchor links not working #1295056

    Hi teamazing,

    We apologize for the delayed response.
    I have tried to recreate the setup on the page and it seems to work properly, can you try to disable all plugins and check (flush out cache as well) maybe there are just some js conflicts though there’s no js error in the web console.
    If that doesn’t help, Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
      ( to be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When your issue is fixed, you can always remove the plugin!
    If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.

    Best regards,
    Nikko

    in reply to: Imported Adobe Webfont without effect #1295055

    Hi Frank,

    We apologize for the delayed response and thanks for providing the fonts.
    The Custom Font needs some font formats to ensure that it will work properly, in this case you only have OTF which is not actually needed, the ones needed are EOT, SVG, TTF, WOFF, WOFF2 (optional)
    Here are the steps I made (I’ll use Acumin Black as an example):
    1. Unzip the font (Acumin Pro Black.zip) which generates Acumin Pro Black folder
    2. Inside Acumin Pro Black folder, there are two folders Fonts and Licenses, I renamed Fonts to Acumin Pro Black
    3. Converted OTF font to EOT, SVG, TTF, WOFF, WOFF2 in https://cloudconvert.com/ (you can find other online font converter)
    4. The EOT, SVG, TTF, WOFF, WOFF2 are placed inside the Acumin Pro Black (formerly Fonts) then zipped this folder
    5. Go to Enfold > Import/Export > Custom Font Manager, upload the zip file generated from the previous step.

    Best regards,
    Nikko

    in reply to: Font family on mobile menu #1294997

    Hi Maarten,

    I believe the problem is with the font itself since you have already included all the font format needed for it to render on all devices.

    Best regards,
    Nikko

    in reply to: links no longer underline #1294996

    Hi eleonorabienno,

    Thanks for giving us admin access, I have added this CSS code in your Quick CSS:

    #top #main a:hover {
        text-decoration: underline;
    }

    Let us know if this helps.

    Best regards,
    Nikko

    in reply to: Grid Row – Columns 100% height #1294995

    Hi Alex,

    Just add a Custom CSS Class name for it in order to target it specifically.
    I’ve seen it had a class of equal-columns but you can just change it into equal-columns with-borders then change the code to:

    #top .with-borders .av_one_half {
        border: 5px solid white !important;
    }

    As for the gutter outside is smaller, you can add a border left and right about 5px in the container.
    If you need help with the CSS code, then please give us a link as a reference.

    Best regards,
    Nikko

    in reply to: enfold burger menu opens but it is empty #1294994

    Hi beachtourshawaii,

    I have updated includes/helper-main-menu.php of your site which causes the issue.
    It’s now properly working when you’re logged in but still not showing when not logged probably due to some built-in internal caching.
    Can you try to clear cache or try requesting from your hosting provider?

    Best regards,
    Nikko

    in reply to: Header Text Styling Not Applying #1294992

    Hi lukemyszka,

    I don’t really see it changing, you’ll see what I mean if you do the following steps:
    1. Right-click over the h3 heading and click inspect then you’ll see where it fetches the styles (screenshot in private content), you’ll see it’s coming from avia-merged-styles-xxx.css
    2. disable CSS file merging and compression in Enfold > Performance
    3. Then do the 1st step, you’ll see it’s still fetching from avia-merged-styles-xxx.css instead from enfold_child.css

    Best regards,
    Nikko

    in reply to: flaticon – wrong icons appear #1294989

    Hi spitsdesign,

    We’re glad to hear that :)
    Thanks for using Enfold and have a great day!

    Best regards,
    Nikko

    in reply to: Issues with breadcrumbs #1294874

    Hi arcofbutler,

    To remove the overlap, the title should be hidden, please add this CSS code as well:

    .title_container .main-title {
        visibility: hidden;
    }

    Best regards,
    Nikko

    in reply to: Portfolio grid fourth column not working #1294856

    Hi mosaic,

    You’re welcome. :)
    To be honest, I’m not really sure what triggers the issue, if I test it with my desktop I could not see the issue at all even after resizing and make it use the exact size of a laptop’s screen.
    But if I use a laptop, I could see the issue but when resizing it (it gets fixed at some point), so the workaround I made was to target devices that are around 1100-1400px and tweak it with CSS.
    I could not narrow it down as a bug in Enfold since I could not replicate it on other devices.

    Best regards,
    Nikko

    in reply to: Issues with breadcrumbs #1294718

    Hi arcofbutler,

    You’ll need to do the following:
    1. Edit Vocational and set its parent page to Programs/Services.
    2. Edit Aero and set its parent page to Vocational.
    3. Edit Supported Employment and set its parent page to Aero.
    4. Then to move Supported Employment below, add this CSS code in Quick CSS:

    #top .trail-end {
        float: none;
    }

    Best regards,
    Nikko

    in reply to: Header Text Styling Not Applying #1294717

    Hi lukemyszka,

    Thanks for confirming, the issue seems to be caching, I believe there’s a built-in internal caching on your site since there are no plugins.
    Currently, your site is fetching the minified/merged css (see private content) and I disabled CSS file merging and compression in Enfold > Performance which should will load more css stylesheets but in this case nothing happens.
    Can you try switching to the parent theme (enfold), check, then switch back to the child theme? maybe it could trigger the server to load newer files.

    Best regards,
    Nikko

    Hi Jorunn,

    That’s because there’s a default top padding for containers after a Color Section, to remove that top padding, just add this CSS code:

    .container_wrap[id^=after_section] .av-content-full {
        padding-top: 0;
    }

    Best regards,
    Nikko

    in reply to: flaticon – wrong icons appear #1294711

    Hi spitsdesign,

    The common issues with the icon are it’s either not showing or shows as rectangular boxes but not necessarily wrong icon, but if that’s the case then please try the solution in our documentation: https://kriesi.at/documentation/enfold/icon/#icons-are-showing-as-rectangular-boxes-

    Best regards,
    Nikko

    in reply to: Grid Row – Columns 100% height #1294709

    Hi Alex,

    No worries :)
    Can you try adding this CSS code:

    #top .equal-columns .av_one_half {
        border: 5px solid white !important;
    }

    Best regards,
    Nikko

    in reply to: Portfolio grid fourth column not working #1294698

    Hi mosaic,

    I apologize for the delayed response and thanks for providing us with admin access.
    I have added a Custom ID Attribute to the Portfolio Grid: myportfolio
    Then added this CSS code in Enfold > General Styling > Quick CSS as a workaround for the issue:

    @media only screen and (min-width: 1100px) and (max-width:1400px) {
      #myportfolio .grid-sort-container {
        display: grid;
        grid-template-columns: repeat(4, 1fr) !important;
      }
    
      #myportfolio .grid-sort-container .grid-entry {
        position: static !important;
        width: auto !important;
        padding-bottom: 140px !important;
      }
    }

    Please review the page and see if it helps on your end.

    Best regards,
    Nikko

    in reply to: Add Aria Label to Post Slider #1294680

    Hi lle-it,

    You’re welcome and I apologize for the delayed response.
    Please replace the content for wp-content > themes > enfold > config-templatebuilder > avia-shortcodes > iconlist > iconlist.php with this code: https://pastebin.com/ttcyF03t
    Go to each list item, then scroll below List Item Icon you should find Aria Label Text where you can place your aria label.
    I’ll follow up on the post slider issue.

    Best regards,
    Nikko

    in reply to: Text-Blöcke können nicht mehr bearbeitet werden. #1294657

    Hi Lukas,

    Please provide us with temporary admin access so we can try to update it for you.
    Just post the credentials in private content.

    Best regards,
    Nikko

    Hi Jorunn,

    Can you try adding this CSS code in Enfold > General Styling > Quick CSS:

    .html_header_top.html_header_sticky.html_large #main {
        padding-top: 60px;
    }

    Best regards,
    Nikko

    in reply to: links no longer underline #1294370

    Hi eleonorabienno,

    Can you provide the link for your site?

    Best regards,
    Nikko

    in reply to: How to remove the Dot between old and new Price #1294365

    Hi Moescube,

    We’re glad that we could help :)
    Thanks for using Enfold and have a great day!

    Best regards,
    Nikko

    in reply to: Error message on the top of the blog page #1294319

    Hi Audrey,

    We’re happy to hear that :)
    Thanks for using Enfold and have a great day!

    Best regards,
    Nikko

    in reply to: font weights used by Enfold? #1294317

    Hi thinkjarvis,

    In the case of Open Sans it only fetches 400 and 600 weight.
    You can see the list in wp-content > themes > enfold > framework > php > font-management > class-avia-type-fonts.php (line 727).

    Best regards,
    Nikko

    in reply to: cancel #1294311

    Hi Eleina_Shinn,

    We’ll be closing this thread then.
    Thanks for using Enfold and have a great day!

    Best regards,
    Nikko

    in reply to: Pages no longer editable in the backend #1294310

    Hi Anke,

    Thanks for providing the admin access.
    The backend is not exclusively white on my end but the Advanced Layout Builder is not loading the content, it seems there are lots of js errors showing in the web console.
    I would suggest making a backup first and try to update to the latest version of Enfold and WordPress (as well as the plugins), the cause of the issue is most likely incompatibility.

    Best regards,
    Nikko

Viewing 30 posts - 5,401 through 5,430 (of 25,536 total)