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Not sure when but after a recent update my Burger Menu (for mobile devices) is not working. The menu is greyed out and nothing happens when clicked or tapped. I cant see any issue with the menu in the backend and I dont think we have made any changes to the menu recently.
Hi cbrssict,
Please have a look at the following threads:
If you need further assistance please let us know.
Best regards,
VictoriaThose threads seem to cover lots of different issues, can you please look at my site and let me know a solution.
I can see you guys are getting smashed with support requests, but can I please get a response to this.
Is the solution to disable the Burger Menu until a work around is available?
Hi cbrssict,
We apologize for the delayed response.
The problem isn’t the Enable jQuery Migrate Helper, actually this is not needed anymore since you’re already using 4.8.1 (unless some plugins need it).
The issue is actually due to old js file is still being fetched, I tried to disable Javascript file merging and compression in Enfold > Performance and also cleared caching but still it fetches the same js file (link in private content).
Can you setup a staging site for us? we don’t want to risk your live site when trying to isolate the issue.
Here’s a simple tutorial you can follow: https://themeisle.com/blog/wordpress-staging-site/Best regards,
NikkoHi cbrssict,
Thanks, it seems the parent theme (enfold) is tweaked, I just added this code back in functions.php:
wp_enqueue_script( 'avia-hamburger-menu', $template_url . '/js/avia-snippet-hamburger-menu.js', array( 'jquery', 'avia-default' ), $vn, true );And it worked properly.
Best regards,
Nikko
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