Hi Susanne,

Please change the CSS code to this one:

#top.page-id-6237 #wrap_all .all_colors h2 {
  font-size: 20px;
}

Hope it helps.

Best regards,
Nikko

Hi Bernd,

Can you give us a link to the page mentioned?
Also, please post us your login credentials (in the “private data” field), so we can take a look at your backend.

1. Install and activate ” Temporary Login Without Password “.
2. Go to ” Users > Temporary Logins ” on the left-side menu.
3. Click ” Create New “.
4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
   ( to be sure that we have enough time to debug ).
5. Click ” Submit “.
6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.

Best regards,
Nikko

Hi merrywatson,
WPML is a third party plugin and not part of Enfold but our theme supports it (some integrations), I apologize for not being clear.
You can think of it similar to Woocommerce where it is a separate plugin (different author) but once you install and activate that plugin certain features in Enfold are unlocked (like additional elements).
And yes, WPML is a paid plugin.

Best regards,
Nikko

Hi AFEC,

We’re glad to hear that :)
Thanks for using Enfold and have a great day!

Best regards,
Nikko

Hi Dirk,

Can you try to disable Javascript file merging and compression in Enfold > Performance? and see if it helps.

Best regards,
Nikko

Hi KathrynHunt,

Thanks for giving us a link to your site.
Using a new license would be enough, however, API keys are not used anymore to update instead tokens are used.
Please do the following steps in order to update your site to the latest version:

Make a backup:
– Site Backup: https://kriesi.at/documentation/enfold/backup-wordpress-site/
– Theme Settings Backup: https://kriesi.at/documentation/enfold/backup-theme-settings/

Update Enfold Theme

Option 1: Use Envato Market to update your site
– link: https://envato.com/market-plugin/
If you don’t have a personal token yet, please generate one and make sure it has sufficient permissions, you can check our documentation to know the required permissions: https://kriesi.at/documentation/enfold/theme-registration/#how-to-generate-a-envato-personal-token

Option 2: Update manually
1. Login to ThemeForest and download the Enfold theme, right-click over the downloaded zip file and extract/unzip it.
2. It should generate a new folder, open it and look for the enfold folder
3. Right-click the enfold folder then zip it, here’s a tutorial on how to create a zip file in windows: https://www.howtogeek.com/668409/how-to-zip-and-unzip-files-on-windows-10/ (this should create enfold.zip
4. Log in to WordPress as and Admin.
5. Install and activate a maintenance plugin and put your site in Maintenance mode.
6. Go to Appearance > Themes, switch to a default WordPress theme like TwentyTwenty then delete Enfold.
7. Click on the ADD NEW button.
8. Click on the UPLOAD THEME button.
9. Click BROWSE and choose enfold.zip file
10. Click the INSTALL NOW button and switch to Enfold or your child theme.
11. Remove the maintenance mode then deactivate and remove the maintenance plugin.

Register the theme by following the instructions in https://kriesi.at/documentation/enfold/theme-registration/
Once this is done, the next time you update, you’ll only need to go to Enfold > Theme Updates and click on the Update button.

Best regards,
Nikko

Hi Scott,

We are happy to hear that :)
Thanks for using Enfold and have a great day!

Best regards,
Nikko

Hi Kathryn,

I’ll be closing this thread since this is a duplicate from your other thread.

Best regards,
Nikko

Hi mediaapps,

Please refer to Yigit’s answer on this thread: https://kriesi.at/support/topic/online-booking-calendar/#post-1191457
Hope it helps.

Best regards,
Nikko

Hi digital1440,

What version of Enfold are you using?
This issue is already fixed in the latest version of Enfold.
If you can’t access via wp-admin, then please update your site via cPanel or FTP.
– https://kriesi.at/documentation/enfold/install-enfold-theme/#install-vianbspcpanel
Hope it helps.

Best regards,
Nikko

Hi Isabel,

Please try to use SMTP plugin like WP Mail SMTPP.
You can use this article as a guide: https://wpforms.com/how-to-fix-wordpress-contact-form-not-sending-email-issue/
Hope it helps.

Best regards,
Nikko

Hi ppi37,

Can you try to wrap it inside a media query, it should look like this one:

@media only screen and (min-width:768px) {
  #top #wrap_all .header_color.av_header_transparency {
    background: rgba(0,0,0,0.8) !important;
  }
}

Best regards,
Nikko

Hi nfgraphicdesign,

Thanks for giving us admin access.
This is now fixed.
I have replaced this PHP code:

	function avf_alb_supported_post_types_mod( array $supported_post_types ) {
		$supported_post_types[] = array('art-fairs' , 'mirus-exhibitions');
		return $supported_post_types;
	}
	add_filter('avf_alb_supported_post_types', 'avf_alb_supported_post_types_mod', 10, 1);
	
	
	/* Add Avia-Editor to Archive */
	function avf_metabox_layout_post_types_mod( array $supported_post_types ) {
		$supported_post_types[] = array('art-fairs' , 'mirus-exhibitions');
		return $supported_post_types;
	}
	add_filter('avf_metabox_layout_post_types', 'avf_metabox_layout_post_types_mod', 10, 1);

with:

	function avf_alb_supported_post_types_mod( array $supported_post_types ) {
		$supported_post_types[] = 'art-fairs';
		$supported_post_types[] = 'mirus-exhibitions';
		return $supported_post_types;
	}
	add_filter('avf_alb_supported_post_types', 'avf_alb_supported_post_types_mod', 10, 1);
	
	
	/* Add Avia-Editor to Archive */
	function avf_metabox_layout_post_types_mod( array $supported_post_types ) {
		$supported_post_types[] = 'art-fairs';
		$supported_post_types[] = 'mirus-exhibitions';
		return $supported_post_types;
	}
	add_filter('avf_metabox_layout_post_types', 'avf_metabox_layout_post_types_mod', 10, 1);

Best regards,
Nikko

Hi Tim,

To be honest, I’m also surprised with this issue, since the cached version is when you’re logged (usually it’s the other way around).
Since you’re still working on it you can have two windows for Chrome, one is logged in and the other should use incognito mode, so you don’t have to login and logout, you just need to switch windows (alt + tab).
As for the issue, can you try to switch to the default theme then switch back to the Enfold theme (I had a case before where that fixes the caching issue, I hope it works on your site).

Best regards,
Nikko

Hi senfdazu,

Thanks for giving us admin access.
I have inspected the backend and it seems CSS, JS files including media files like images are prevented from being loaded (it shows 403 Forbidden Error which is a permission or security issue).
Can you try to check if you have .htaccess files that denies access? or maybe some server settings that might cause this issue.

Best regards,
Nikko