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Hi Jas,
Can you provide the login link?
Best regards,
NikkoHi edge513,
Thanks, we have responded to your thread.
Best regards,
NikkoHi edge513,
The Video is not working on this format https://youtu.be/video_id it should be in this format https://www.youtube.com/watch?v=video_id (see private content).
As for Instagram please consider using Smash Balloon Social Photo Feed plugin.
Then for further instructions please check our documentation: https://kriesi.at/documentation/enfold/instagram/#enfold-instagram-smash-balloon-widget-and-elementBest regards,
NikkoHi jacc,
Please remove this CSS code:
.slide-entry img { margin-top: -40px !important; z-index: 99; }And replace it with:
#top .avia-content-slider, #top .avia-content-slider-inner { overflow: visible !important; } #top .avia-content-slider .slide-image { margin-top: -40px; }Best regards,
NikkoHi Veronika,
Thanks, I have checked it but I don’t see to see Flickity.
I created a post (in draft mode) and added a Shopr shortcode to test if it works and it does (post link in private content).
Can you give us the steps on how we can reproduce the issue?Best regards,
NikkoHi Rustum,
I see, can you try to create a stage/dev site for us? so we can check on it further without affecting your live site.
Then please post the credentials in private content.
Also, please enable the WP_DEBUG in the stage site.Best regards,
NikkoHi phoeppner,
Please try to add this CSS code in your Quick CSS:
.home #after_section_1 { background-color: transparent; float: right; width: 414px; position: relative; z-index: 502; margin: -51px 0 0; } .home #after_section_1 .container { max-width: 100%; } .home #after_section_1 .av_three_fifth { display: none; }Then please replace this code on your site:
#vielfaeltig { margin-top: -34%; margin-left: 45%; z-index: 402; }with:
#vielfaeltig { margin-top: -34%; margin-left: 0; }Hope it helps.
Best regards,
NikkoHi Veronika,
Enfold theme does not use Flickity, you can do a quick Search All for the word in our theme files and you shouldn’t see any result.
If flickity is enqueued on your site I believe it is coming from one of the plugins you have.
I tried to check your site, so we can atleast point you from which plugin it comes from but this is what’s showing on your site:Entschuldigung, wir aktualisieren gerade unsere Website - versuche es bitte später wieder.Best regards,
NikkoHi Valinsy,
Thanks for your inquiry.
Unfortunately, I have never heard of such feature. You can try to check the plugins in the Plugins directory if there are some plugins that fit to your description, you can also try to check in themeforest if there are some paid ones that has those feature you need.Best regards,
NikkoHi FamalcoGroup,
We’re glad to hear that :)
Thanks for using Enfold and have a great weekend!Best regards,
NikkoHi kreativeseite,
Thanks for using Enfold and have a great weekend! :)
Best regards,
NikkoHi Rustum,
You’ll need to increase your memory limit, even though in .htacccess, php.ini, user.ini, wp-config.php it’s defined to have higher memory since there’s a finite amount that has been allocated to your account by the hosting provider, it will not go beyond it. You’ll probably need to upgrade your account for it to have a higher memory allocation.
Best regards,
NikkoAugust 21, 2021 at 7:55 am in reply to: Help me, please.Enfold Theme:There has been a critical error on this website. #1317716Hi Alan,
Sure, here’s a step by step instruction on how to do it: https://www.thoughtco.com/repairing-mysql-database-with-phpmyadmin-2693966
Best regards,
NikkoHi drennand,
I believe that it may have triggered when the PHP version is updated.
You can check this on our documentation: https://kriesi.at/documentation/enfold/intro-to-layout-builder/#layout-builder-is-not-loading-properly then go directly to Troubleshoot: Text Block element not loading.
Contacting your webhost to whitelist this word should fix the issue.Best regards,
NikkoHi Joe,
Thanks for providing the screenshot but I’m not pretty sure where I can find that, is that on the front of your site or the backend?
If frontend, can you provide the link? if backend, can you tell us the where it is located? for example Settings > General.Best regards,
NikkoAugust 18, 2021 at 4:04 pm in reply to: Help me, please.Enfold Theme:There has been a critical error on this website. #1317350Hi Alan,
Thanks for giving us FTP access.
I could see the error logs and it seems the database is the main issue, you can login via cPanel and try to repair the database via phpmyadmin or you can request your hosting provider for assistance.Best regards,
NikkoHi drennand,
Thanks for giving us admin access.
This is now fixed on your homepage however I have to remove Copy translation text in your services.
It seems to trigger a 403 forbidden error when the word translation is added.
You can try to request your hosting provider to allow this word, then re-add it to your page.Best regards,
NikkoHi sitibus,
Thanks for giving us admin access.
I see you are still using Enfold 4.7.6.4 which is not fully compatible with WordPress 5.8, this issue is fixed on the latest version 4.8.6.2.
Please backup your site and update Enfold to the latest version.Best regards,
NikkoHi stefanotese,
I’m glad that Rikard could help you :)
Thanks for using Enfold and have a great day!Best regards,
NikkoAugust 18, 2021 at 4:22 am in reply to: Help me, please.Enfold Theme:There has been a critical error on this website. #1317239Hi Alan,
Thanks for giving us FTP access, can you allow access up to the root of the site where wp-config.php is located? so we can enable debugging, it seems to only allow access in wp-content folder.
Or you can enable DEBUG_LOG in WordPress, so we can atleast see the error.Best regards,
NikkoHi MJM,
You’re welcome :)
Just let us know if you still need further assistance or if we can close the thread.Best regards,
NikkoHi DTC-sites,
We’re glad to hear that :)
Thanks for using Enfold and have a great day!Best regards,
NikkoAugust 18, 2021 at 4:10 am in reply to: Images missing after Enfold update, cannot upload new images?? #1317230Hi ihawkr14,
We’re glad to hear that :)
Thanks for using Enfold and have a great day!Best regards,
NikkoHi ohioix,
You’re welcome, We’re just happy to help. :)
You can check our documentation for further information.Best regards,
NikkoHi FamalcoGroup,
We’re glad that we could help :)
Thanks for using Enfold and have a great day!Best regards,
NikkoAugust 17, 2021 at 7:21 am in reply to: Images missing after Enfold update, cannot upload new images?? #1317102Hi ihawkr14,
I have posted a link of the screenshot on my end (in private content).
Maybe the DNS info was not yet propagated on some areas, probably later will be cool to check.Best regards,
NikkoHi Hejanni,
Can you try adding this CSS code as well:
@media only screen and (max-width: 767px) { .breadcrumb-trail .trail-before, .breadcrumb-trail .trail-end, .breadcrumb-trail .sep, .breadcrumb-trail a, .breadcrumb-trail .bbp-breadcrumb-current { display: inline; float: none; } }Best regards,
NikkoAugust 17, 2021 at 7:04 am in reply to: Images missing after Enfold update, cannot upload new images?? #1317097Hi ihawkr1,
Is the login link I posted in private content below correct?
I noticed it’s being when I try to visit the link you posted.Best regards,
NikkoAugust 17, 2021 at 6:58 am in reply to: Help me, please.Enfold Theme:There has been a critical error on this website. #1317096Hi alan188,
There seems to be a WordPress database error showing up in the backend.
Can you try to request assistance from your hosting provider to fix it.
Also, can you provide us with FTP access? so we can try to debug the issue with posts/pages not opening.
Just post the credentials in private content.Best regards,
NikkoHi MJM,
I have added the fix on your site, can you try to check again?
Best regards,
Nikko -
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