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Hi,
Can you please include a admin login in the private content area so we can take a closer look. Also include the page and element with the h6 that you want to change, and what you want to change it too.Best regards,
MikeHi,
I do not believe that deactivating the plugins alone will work in this case, My research shows that your CloudFront account is linked to your domain with or without the plugins. You need to login to your CloudFront account and clear the cache or deactivate it, along with the steps above.Best regards,
MikeHi,Glad we were able to help, we will close this now. Thank you for using Enfold.
For your information, you can take a look at Enfold documentation here
and the video tutorials here
And if there are features that you wish Enfold had, you can request them and vote the requested ones here
For any other questions or issues, feel free to start new threads under Enfold sub forum and we will gladly try to help you :)Best regards,
MikeHi,
Thank you, I understand now :)
Try this code in the General Styling > Quick CSS field:.html_header_transparency.html_header_scrolldown #top #header_meta.av_extra_header_active { padding-top: 30px !important; margin-bottom: 1px !important; }Please clear any cache plugin and your browser cache, and check.
I wrote it to only work on pages with the transparency set to on scroll so it should not effect any other pages. If you want the bar taller than 30px, feel free to adjust.
Thanks for your patience.Best regards,
MikeHi,
I took another look with your Autoptimize plugin activated, and found in the settings under “CDN Options” the cloudfront.net url is entered, please try removing this url and save.
Also in the Total Cache plugin under CDN the same url is entered again with many options to host your cache on cloudfront.net
Please remove the url and settings.
I tried to purge the CDN cache but it may take a little time as the error still shows.
To get a cloudfront.net url, did you create an account with them? Can you login there and clear the cache?Once you are done developing your site, these options are a good idea, but as you can see while developing changes can be a challenge with such caches.
Best regards,
MikeHi,
Sorry, there is not a way to format the email that the admin or recipient receives without editing the theme files. That is change the layout. But with the screenshot of the email address field, I wonder if the formatting you are referring to is changing the email address that the user sees? We may have a fitter for that:// change from address add_filter('avf_form_from', 'avf_form_from_mod', 10, 3); function avf_form_from_mod($from, $new_post, $form_params) { $from = " (Email address hidden if logged out) "; return $from; }This code would be added to functions.php & adjust the address above.
Best regards,
MikeHi,
Glad we were able to help, we will close this now. Thank you for using Enfold.For your information, you can take a look at Enfold documentation here
and the video tutorials here
And if there are features that you wish Enfold had, you can request them and vote the requested ones here
For any other questions or issues, feel free to start new threads under Enfold sub forum and we will gladly try to help you :)Best regards,
MikeHi,
Yes please, I have found that your css seems to be missing some rules for the icon list, when I test with my version the icon-list shows correctly. Please see screenshot in Private Content area of my test.Best regards,
MikeHey Monique,
I see that you are using a child theme, have you tried adding your includes/helper-main-menu.php to your child theme to keep the same menu and social setup in the header?Best regards,
MikeHi,
Do you mean that you didn’t update via FTP before? If you update via FTP you must remove the old copy of Enfold competently before uploading the new version with FTP – otherwise the old elements will remain in /shortcode folder and be duplicate, which breaks the theme.
Please include FTP access in the Private Content area.Best regards,
MikeHi,
I see now, it looks like when you are logged out the site is loading from cloudfront.net a CDN service. While I don’t see a plugin controlling this, I assume this is a setting in your webhost cPanel.
Did you sign up for this service?Best regards,
MikeHi,
Thank you for that, the invisible head that appears when user scrolls down, seems to be working correctly now.
That is the header is not seen until the user scrolls down, is this what you meant?Best regards,
MikeHi,
We will close this now. Thank you for using Enfold.
For your information, you can take a look at Enfold documentation here
and the video tutorials here
And if there are features that you wish Enfold had, you can request them and vote the requested ones here
For any other questions or issues, feel free to start new threads under Enfold sub forum and we will gladly try to help you :)Best regards,
MikeHi,
I have checked your site and it looks like it is using a page for the homepage now, and the blog for the blog page now.
Please check again.Best regards,
MikeMarch 22, 2018 at 5:31 am in reply to: Remove Avia-google map 'toggle fullscreen view' controls on mobile #931028Hey Chnine,
Sorry the ‘toggle fullscreen view’ box is added by Google maps and can’t be hidden.
The map marker is centered when the page is loaded in the browser. I believe you are experiencing a non-centered map marker by loading the page and then adjusting the size of the window to emulate different devices. If you set the browser to the size you wish to test and then refresh you will find the map marker centers, as it will in the natural device.
This behavior is also controlled by Google.
Sorry, I wish I could have been more help.Best regards,
MikeHey marketingagency,
It looks as though your css in /wp-content/uploads/dynamic_avia/ is not loading, did you update via ftp or though the admin panel?
If you updated via FTP please try renaming the theme folder /enfold/ to /enfold-old/ and upload the new enfold theme again to /enfold/ and save the theme options again to create the avia-merged-styles stylesheet and js.
If this solves you can then delete the /enfold-old/ folder.Best regards,
MikeHey Niico93,
I looks as though you have the background set to contain, which forces the image to show it’s full width and distort to match the height of the section. Setting to cover would match the height but not show the full width.
Might I suggest that for mobile devices you replace the image with a solid color, because with all of the elements you have on the page, at mobile I couldn’t make out what the image was, it just looked brown to me.
Although at desktop there is enough room around the elements to see the image.
Otherwise my suggestion would be to set the background to cover and center the image on the barrel for mobile. We can help with this if you wish.Best regards,
MikeHey Mejba Uddin,
Please check the settings at Enfold Theme Options > Theme Options > Frontpage SettingsSelect which page to display on your Frontpage. If left blank the Blog will be displayed
Best regards,
MikeHey Rick,
Sorry I’m not sure I understand, can you provide a screenshot of the notification?Best regards,
MikeHey anab,
We have found that for this issue simply deleting and recreating the widget solves. Please try.Best regards,
MikeHey Zetrh,
Please include a url to the page with the issue. I tried to find a page with a transparent header & a submenu but could not.
When you say “cancel my submenu items” do they disappear or are not clickable?Best regards,
MikeHey Thomas,
I also notice the page with the black footer text your socket is very large. Are you using a cache or minifying plugin?
Try disabling your plugins. If that resolves the issue, reactivate each one individually until you find the cause.
It also looks as the css in /wp-content/uploads/dynamic_avia/ is not loading, assuming that you are using Enfold v4.2.6, have you updated via ftp recently?
Are you using a security plugin?Best regards,
MikeHi,
Sorry this feature is not available yet. Please feel free to request – or vote if already requested – such feature on Enfold feature request form.
This is where the developers look to decide which features to add to each theme update.Best regards,
MikeHi,
Können Sie Ihre Website mit einem temporären Host online stellen, damit wir Ihnen helfen können?—translation—
Can you please put you site online with a temporary host so we can assist?
Best regards,
MikeHi,
I found that the link lands on the anchor correctly, but the Masonery gallery is loading afterwards and pushes the page down, so by the time you see the page it looks like it is not on the anchor.
Please see this explanation
So the solution is to set a min-height for the Masonery gallery element.
I added this css code in the General Styling > Quick CSS field:#print.avia-section {min-height: 8151.49px !important; }and tested it in a couple of browsers, and it seems to work.
please clear your browser cache and check.
I know you are still working on your site, so we may need to make adjustments when your are done, for example, if your Masonery gallery turns out to be a different size later. Also while these css sectors work now, typically we like ones that are a little more targeted with the page id to prevent future conflicts. But for now this should be ok.Best regards,
MikeHi,
Glad to hear 2 & 3 are solved
As I inspect your site I don’t see that the folder /wp-content/uploads/dynamic_avia/ activate and loading the css
this is a new feature and is needed now.
Can I ask, when you last updated, do you update via FTP or though the admin update panel?
While we are sorting this our please clear & disable your cache plugin and minifying, I see you have these loading now.Best regards,
MikeMarch 21, 2018 at 1:59 pm in reply to: Some Help please on White space above & below LayerSlider #930581Hey Gavin,
To remove the border, please try this code in the General Styling > Quick CSS field:#top #wrap_all .main_color.av_default_container_wrap.container_wrap.fullsize { border-color: transparent!important; }To add padding to the top of the layerslider, please try:
@media only screen and (min-width: 767px) and (max-width: 988px) { .responsive.html_mobile_menu_tablet.html_header_top.html_header_sticky #top #wrap_all #main { padding-top: 140px!important; } }Best regards,
MikeHi,
Glad we were able to help, we will close this now. Thank you for using Enfold.For your information, you can take a look at Enfold documentation here
and the video tutorials here
And if there are features that you wish Enfold had, you can request them and vote the requested ones here
For any other questions or issues, feel free to start new threads under Enfold sub forum and we will gladly try to help you :)Best regards,
MikeHi,
Thanks for sharing your findings, is there anything else we can assist with today, or shall we close this?Best regards,
MikeHi,
It seems that your avia-merged-styles is loading now but your /members/ page is still having problems with the column widths. I disabled the cache plugin without success, but I used the Avia Layout Builder Debug option to copy your page to a clean install on my localhost, which showed the columns working correctly. Please see screenshot in Private Content area.
Please try disabling all of your plugins, including your drop-in plugins.Best regards,
Mike -
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