Forum Replies Created
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AuthorPosts
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May 30, 2024 at 10:15 pm in reply to: Video fallback image causing enormous performance issues on mobile devices. #1447116
Hey Gianluca,
Please include an admin login in the Private Content area and a link to the page with the sidebar, I didn’t see a page on your site with a sidebar.Best regards,
MikeMay 30, 2024 at 11:33 am in reply to: Video fallback image causing enormous performance issues on mobile devices. #1447050Hi,
When I check your site on webpagetest.org for mobile it loads in 3.449s – 3.360s – 3.669s in three tests which I think is very good, you do have some blocking time while the javascript loads but I don’t think that you will get this to zero. Please consider that your blocking time would be more if the javascript was not combined.Best regards,
MikeMay 30, 2024 at 11:17 am in reply to: The Events Calendar – Recurring Events, every event visible #1447048Hi,
Someone on the team had a Pro version but it seems to be out dated, so I have opened a issue ticket with the Dev Team with links to the documentation and will write back when I hear from them. Thank you for your patience.Best regards,
MikeHi,
Glad Ismael could help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
MikeMay 29, 2024 at 11:41 pm in reply to: The Events Calendar – Recurring Events, every event visible #1446994Hi,
Unfortunately I can’t reproduce this issue, please explain how I can reproduce this.Best regards,
MikeMay 29, 2024 at 11:37 pm in reply to: [UPDATE] ACF Date Picker formatting not working in Enfold Custom Widget Area #1446993Hi,
Glad to hear that you have this sorted out, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
MikeMay 29, 2024 at 11:36 pm in reply to: Separate mobile menu to scroll down to color section only on mobile #1446992Hi,
Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
MikeMay 29, 2024 at 11:36 pm in reply to: Background video in color section conflicts with Seedprod YouTube Feed plug-in #1446991Hi,
I expect these are set by your server, theme has no influence over this.Best regards,
MikeMay 29, 2024 at 11:40 am in reply to: New versions of the Enfold theme and WordPress available #1446930Hey Mikel,
I would expect that you would find no issues with updating. I would recommend creating a staging site for testing updates on it to check for any issues, and if you find none then update your live site.
Most cPanel webhosts have a staging site option, some in the dashboard:
Others add the option in the Softaculous WordPress Management
There may be other staging site options in different cPanel servers, these are the two that I have seen.Best regards,
MikeHey Diana,
Thanks for the link to your site, I downloaded your video to my computer and found that your video has no sound.
Please check the direct link below, please try uploading a version with sound.Best regards,
MikeMay 29, 2024 at 11:24 am in reply to: [UPDATE] ACF Date Picker formatting not working in Enfold Custom Widget Area #1446928Hi,
Thanks for the link to your page, but I don’t find a Review Date on your page.
I’m not sure what you are tring to do, but when you add a datepicker in a field group ACF gives you options for the Display Format and Return Format and both include a custom value, so I would think that you could adjust this to suit.
Please give this a try.Best regards,
MikeHi,
I see a 403 Forbidden message when I go to your login screen, please disable any security pluginsBest regards,
MikeHey jbcomcleaning23,
Try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:#top .iconbox_left_content .iconbox_icon { margin-right: 44px; }
Please see the screenshot in the Private Content area of the expected results.
Best regards,
MikeHey hallo352,
Thank for the link to your test page, but I didn’t find any flipboxes on the page.
This looks like masonry items with a hover to show the excerpt, our masonry offers this option.
Otherwise if you want to use a flipbox, please link to your test page so we can try to adjust the css to help you.Best regards,
MikeHi,
Odd, I don’t have a iPhone, can you check with a Android device?
Otherwise I can ask someone on the team to chek with a iPhone, but it may take a few days.
I wonder if this is a iPhone issue?Best regards,
MikeHi,
Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
MikeMay 28, 2024 at 11:16 pm in reply to: Separate mobile menu to scroll down to color section only on mobile #1446887Hey tonyiatridis,
I see that you have two about sections about-mobile & about but on mobile the about is hidden and there is no about-mobile
Please check.Best regards,
MikeHey schwabino,
Try adding this code to the end of your child theme functions.php file in Appearance ▸ Editor:function custom_script() { ?> <script> <!– Google Tag Manager –> </script> <?php } add_action( 'wp_head', 'custom_script', 99 );
and replace <!– Google Tag Manager –> with your code.
Best regards,
MikeHey Lewcfir66,
When I disable your plugins SpeedyCache & SpeedyCache Pro this is solved, please clear your browser cache and check.
I’m not familiar with your plugins, but there must be a setting to correct this, please check with the plugin author.Best regards,
MikeMay 28, 2024 at 10:28 pm in reply to: The Events Calendar – Recurring Events, every event visible #1446880Hi,
As I understand the issue was because the theme has a max limit of 100 events, is this correct?
You say that you are using the Pro version and that it has a setting to disable this in the plugin, this would not change the theme options.
Unfortunately I don’t have a Pro version and I can’t read the text in your screenshot.
If I understand correctly can you switch the English and take another screenshot and I will submit to the Dev Team for review.
As I understand now this is solved, but if the Dev Team could address this setting it would be a benefit, so if you could submit a screenshot I will post to the Dev Team.
If I have misunderstood please explain further.Best regards,
MikeMay 28, 2024 at 10:17 pm in reply to: New page – starting page frontend not visible correct #1446877Hi,
Glad to hear that you have this sorted out, it is very strange that their support couldn’t help and instead wanted to sell you a service in order to “disable it”, nonetheless glad that you have it sorted out now. If you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
MikeHey divinecurio,
We can make some of your images fullwidth on mobile, to ensure that this only effects the images that you want please add a custom class to those images ▸ fullwidth-on-mobile, then add this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:@media only screen and (max-width: 767px) { .fullwidth-on-mobile .avia-image-overlay-wrap { width: 100vw !important; position: relative !important; left: calc(-50vw + 50%) !important; } }
Please ensure to copy the code from the forum and not an email notification so the symbols are not converted.
After applying the css, please clear your browser cache and check.Best regards,
MikeMay 28, 2024 at 12:01 pm in reply to: Search box background color CSS no working after update #1446832Hey Lupine-andy,
Try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:#top .header_color #s { background-color: #ffffff; }
After applying the css, please clear your browser cache and check.
Best regards,
MikeHi,
Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
MikeHey Aeroviews,
I believe that you are referring to this section:
Please include an admin login in the Private Content area so we can check.
Have you tried editing the page in the Avia Layout Builder Debugger tool under the ALB area?
Sometimes editing the code directly can cause issues if fragments are left behind, the builder will then try to automatically fix the broken page, unsuccessfully, in this case you may need to build a new page.
If you didn’t do this and you don’t have any code block elements with broken shortcode or HTML on the page then perhaps it will be an easy fix, we will be happy to take a look.Best regards,
MikeHey northorie,
Thank you for the link to your site, try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:@media only screen and (max-width: 767px) { #top.home .flex_column.av_three_fifth.avia-builder-el-17 { transform: scale(1); } }
Please ensure to copy the code from the forum and not an email notification so the symbols are not converted.
After applying the css, please clear your browser cache and check.Best regards,
Mike -
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