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Viewing 30 posts - 2,491 through 2,520 (of 34,558 total)
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  • in reply to: sticky sidebar #1447175

    Hi,
    Thanks for the login, these are the settings that I changed:
    Enfold Support 5945
    Please clear your browser cache and check.

    Best regards,
    Mike

    Hi,
    I don’t see this warning.

    Best regards,
    Mike

    in reply to: sticky sidebar #1447051

    Hey Gianluca,
    Please include an admin login in the Private Content area and a link to the page with the sidebar, I didn’t see a page on your site with a sidebar.

    Best regards,
    Mike

    Hi,
    When I check your site on webpagetest.org for mobile it loads in 3.449s – 3.360s – 3.669s in three tests which I think is very good, you do have some blocking time while the javascript loads but I don’t think that you will get this to zero. Please consider that your blocking time would be more if the javascript was not combined.

    Best regards,
    Mike

    Hi,
    Someone on the team had a Pro version but it seems to be out dated, so I have opened a issue ticket with the Dev Team with links to the documentation and will write back when I hear from them. Thank you for your patience.

    The Events Calendar Settings Overview

    Best regards,
    Mike

    in reply to: Demo download issue #1446995

    Hi,
    Glad Ismael could help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    Hi,
    Unfortunately I can’t reproduce this issue, please explain how I can reproduce this.

    Best regards,
    Mike

    Hi,
    Glad to hear that you have this sorted out, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    Hi,
    I expect these are set by your server, theme has no influence over this.

    Best regards,
    Mike

    Hey Mikel,
    I would expect that you would find no issues with updating. I would recommend creating a staging site for testing updates on it to check for any issues, and if you find none then update your live site.
    Most cPanel webhosts have a staging site option, some in the dashboard:
    staging-1.jpeg
    Others add the option in the Softaculous WordPress Management
    2022-12-11_001.jpeg
    There may be other staging site options in different cPanel servers, these are the two that I have seen.

    Best regards,
    Mike

    in reply to: Video player – different views #1446929

    Hey Diana,
    Thanks for the link to your site, I downloaded your video to my computer and found that your video has no sound.
    Please check the direct link below, please try uploading a version with sound.

    Best regards,
    Mike

    Hi,
    Thanks for the link to your page, but I don’t find a Review Date on your page.
    I’m not sure what you are tring to do, but when you add a datepicker in a field group ACF gives you options for the Display Format and Return Format and both include a custom value, so I would think that you could adjust this to suit.
    Enfold Support 5941
    Please give this a try.

    Best regards,
    Mike

    in reply to: Replace: Follow a manual added link #1446926

    Hi,
    I see a 403 Forbidden message when I go to your login screen, please disable any security plugins

    Best regards,
    Mike

    in reply to: Icons box more space between header and content #1446896

    Hey jbcomcleaning23,
    Try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:

    #top .iconbox_left_content .iconbox_icon {
    	 margin-right: 44px;
    }

    Please see the screenshot in the Private Content area of the expected results.

    Best regards,
    Mike

    in reply to: Styling a flipbox #1446893

    Hey hallo352,
    Thank for the link to your test page, but I didn’t find any flipboxes on the page.
    This looks like masonry items with a hover to show the excerpt, our masonry offers this option.
    Otherwise if you want to use a flipbox, please link to your test page so we can try to adjust the css to help you.

    Best regards,
    Mike

    in reply to: Menu Parallax Demo Issues #1446892

    Hi,
    Odd, I don’t have a iPhone, can you check with a Android device?
    Otherwise I can ask someone on the team to chek with a iPhone, but it may take a few days.
    I wonder if this is a iPhone issue?

    Best regards,
    Mike

    in reply to: demo import #1446891

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Adding Google Tag Manager script to the site #1446890

    Hi,
    I will please provide a admin login.

    Best regards,
    Mike

    in reply to: Replace: Follow a manual added link #1446889

    Hey nm,
    Try checking these places:
    Enfold Support 5937
    if this doesn’t help please provide a admin login so we can check further.

    Best regards,
    Mike

    Hey tonyiatridis,

    I see that you have two about sections about-mobile & about but on mobile the about is hidden and there is no about-mobile
    Please check.

    Best regards,
    Mike

    in reply to: Adding Google Tag Manager script to the site #1446886

    Hey schwabino,
    Try adding this code to the end of your child theme functions.php file in Appearance ▸ Editor:

    function custom_script() { ?>
      <script>
    <!– Google Tag Manager –>
      </script>
      <?php
    }
    add_action( 'wp_head', 'custom_script', 99 );

    and replace <!– Google Tag Manager –> with your code.

    Best regards,
    Mike

    in reply to: demo import #1446884

    Hey Lewcfir66,
    When I disable your plugins SpeedyCache & SpeedyCache Pro this is solved, please clear your browser cache and check.
    I’m not familiar with your plugins, but there must be a setting to correct this, please check with the plugin author.

    Best regards,
    Mike

    Hi,
    As I understand the issue was because the theme has a max limit of 100 events, is this correct?
    You say that you are using the Pro version and that it has a setting to disable this in the plugin, this would not change the theme options.
    Unfortunately I don’t have a Pro version and I can’t read the text in your screenshot.
    If I understand correctly can you switch the English and take another screenshot and I will submit to the Dev Team for review.
    As I understand now this is solved, but if the Dev Team could address this setting it would be a benefit, so if you could submit a screenshot I will post to the Dev Team.
    If I have misunderstood please explain further.

    Best regards,
    Mike

    Hi,
    Glad to hear that you have this sorted out, it is very strange that their support couldn’t help and instead wanted to sell you a service in order to “disable it”, nonetheless glad that you have it sorted out now. If you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Mobile images full size stretch #1446833

    Hey divinecurio,
    We can make some of your images fullwidth on mobile, to ensure that this only effects the images that you want please add a custom class to those images ▸ fullwidth-on-mobile, then add this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:

    @media only screen and (max-width: 767px) { 
    	.fullwidth-on-mobile .avia-image-overlay-wrap {
      width: 100vw !important; 
      position: relative !important; 
      left: calc(-50vw + 50%) !important; 
    }
    }

    Please ensure to copy the code from the forum and not an email notification so the symbols are not converted.
    After applying the css, please clear your browser cache and check.

    Best regards,
    Mike

    Hey Lupine-andy,
    Try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:

    #top .header_color #s {
    	background-color: #ffffff;
    }

    After applying the css, please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: Footer showing cookie consent but not social icons #1446823

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Some errors within the home page that won’t delete #1446725

    Hey Aeroviews,
    I believe that you are referring to this section:
    Enfold Support 5935
    Please include an admin login in the Private Content area so we can check.
    Have you tried editing the page in the Avia Layout Builder Debugger tool under the ALB area?
    Sometimes editing the code directly can cause issues if fragments are left behind, the builder will then try to automatically fix the broken page, unsuccessfully, in this case you may need to build a new page.
    If you didn’t do this and you don’t have any code block elements with broken shortcode or HTML on the page then perhaps it will be an easy fix, we will be happy to take a look.

    Best regards,
    Mike

    in reply to: Space to the left and right on mobile #1446723

    Hey northorie,
    Thank you for the link to your site, try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:

    @media only screen and (max-width: 767px) { 
    	#top.home .flex_column.av_three_fifth.avia-builder-el-17 {
    		  transform: scale(1);
    	}
    }

    Please ensure to copy the code from the forum and not an email notification so the symbols are not converted.
    After applying the css, please clear your browser cache and check.

    Best regards,
    Mike

Viewing 30 posts - 2,491 through 2,520 (of 34,558 total)