Hi,
It doesn’t sound good, but it seems to be working for you. I would recommend this method:
Here are the steps to update with the plugin to assist.
1: please install the plugin: Update Theme and Plugins from Zip File

2: then go to WordPress > Themes > Add New > Upload

3: after the install, click “Return to Themes page” (NOT Activate)

4: success:

Best regards,
Mike

Hi,
I took a look at your page and a found a interesting problem, you are using equal height columns, but you are adding a background color only to the icon-box element inside of the columns.
If you look at your columns closely you will see a 1px black border drawn around the icon-boxes, which is equal height.
If we give the columns a background color this would be solved, but it seems you like the way the icon sticks out of the box on top.
So I added a custom class to the grid row with the 3 columns “equal-icon-box” and a custom class to the cell above them “top-height” and then this css:

@media only screen and (min-width: 767px) { 
#top.page-id-312 .equal-icon-box .av_one_third {
padding-top: 0px !important;
background-color: #f8f8f8 !important;
}
#top.page-id-312 .top-height {
margin-bottom: 100px !important; 
}
}

Please clear your browser cache and check.

Best regards,
Mike

Hi,
No this is not correct,
Sorry that I have caused any confusion, after you explained your skill level I wanted to make this easy for you.
So you don’t need to add the header.php to your child theme, it will not offer a benefit. Please just upload the functions.php file to your child theme that I linked to and leave it named functions.php

I added your customization to this file, and going forward you will not need a child theme header.php

Best regards,
Mike

Hi,
I took a look at your site and renamed the theme folders so that the update was “enfold” and as you said, it crashed. I looked into the file & line number that was printed on the screen via the error message, and the file was missing about 100 lines of code. So I renamed the directories back and uploaded my own enfold theme to test.
This time enabling the update was successful, at least on the front end, I don’t have backend access, so please check it out and let us know.
If this is successful can you let us know how you ftp the files up?
I’m on Windows 10 using Filezilla with a explicit FTP over TLS connection.

Best regards,
Mike

Hi,
The social icons are hidden on the mobile view, you can enable them by including this css in your Quick CSS:

@media only screen and (max-width: 479px) {
.responsive #top #wrap_all #header .social_bookmarks {
  display: block !important; 
}
.responsive #top #wrap_all #header_main .av-logo-container .main_menu .noLightbox.social_bookmarks {
display: block !important;
}
}

The social icons in the footer looks like they were adjusted to be a little larger, but the adjustment seems to be a little off. Try to use this css for the footer icons instead:

/* larger socket social icons */
#socket .social_bookmarks li a {
width: 50px!important; 
line-height: 50px!important; 
min-height: 50px!important; 
font-size: 30px;
}

#socket .social_bookmarks li {
height: 50px!important; 
width: 50px!important; 
}

#socket .social_bookmarks {
    height: 60px!important;
}

To move your mobile menu up a little, Please try this code in the General Styling > Quick CSS field:

@media only screen and (max-width: 767px) {
.responsive #top .av-logo-container .avia-menu {
    top: -20px !important; 
}
}

Best regards,
Mike

Hi,
I took another look at the gallery link in the Private Content area, to see why you were not seeing any changes with your css above.
For the sector, “.grid-entry .inner-entry” the images already have a 20px all around, so your 20px on the right side doesn’t add anything.

Best regards,
Mike

Hi,
I took another look at your child theme and see that you don’t have a functions.php in it, so I have linked to one in the Private Content area and added your “google site verification” meta tag from your header in to it. This was the only customization that I could find in your header.php.
So with the “file manager” tool from your webhost, or with ftp, please add the functions.php I linked to, into your child theme, and then rename your header.php to “header.php.old”
This way you won’t be using this file, and the parent theme’s header.php will be used.

Best regards,
Mike

Hi,
Sorry for the late reply, I found that disabling “Autoptimize” fixes the jQuery errors and allows the function above to work correctly.
Please clear your browser cache and check, then try changing the settings inside “Autoptimize” to find the setting that was causing the issue for you.

Best regards,
Mike

Hey aa117,
I took a look at your page and I found that your product tabs were hidden with this css in your merged css file:

.js_active .woocommerce-tabs .panel {
    display:none;
}

and your product image with a inline opacity: 0
Please include a admin login in the Private Content area so we can take a closer look at why this is happening.

Best regards,
Mike

Hey Deanna,
I tried to take a look, but I could only see the maintenance page, please provide a login in the Private Content area.

Best regards,
Mike

Hey ProTravelGolf,
I took a look at both pages and found that the columns have the same width, the reason the second one looks larger is because the padding on each side of the column content is white, instead of light gray as in the first page. So it appears that the space is larger. If you are going to leave the second page with no column colors, then try this css which will set the space between the columns to zero:

#top.page-id-4168 .mmvippackagescolumnspacing .av-flex-placeholder {
width: 0% !important;
}

Best regards,
Mike

Hey idvisionme,
Theme Forest has changed their API for Token keys, v4.5 fixes this, it is recommend to update manually.
This free plugin will allow you to manually update via the WordPress Theme panel by uploading the enfold.zip file, otherwise you can update via FTP, please remember to delete the current enfold folder and then upload the new one. Please don’t try to overwrite the theme folder, as this will leave old files behind and cause errors.
My recommendation is to go to your Theme Forest account and download the updated Enfold v4.5 and manually update it, then going forward it will use the new Token keys. All users will need to generate a new token for updates.
Please let us know if you would like some help updating.
Here are the steps to update with the plugin to assist.
1: please install the plugin: Update Theme and Plugins from Zip File

2: then go to WordPress > Themes > Add New > Upload

3: after the install, click “Return to Themes page” (NOT Activate)

4: success:

Best regards,
Mike

Hey welti,
I took a look at your site and along with your menu not showing on mobile, your menu was about halfway in the header for tablet and it looks like you wanted to add a background-image to the header, but it was not showing right.
I corrected all of these issues with this code, Please try this code in the General Styling > Quick CSS field or in the WordPress > Customize > Additional CSS field:

@media only screen and (min-width: 767px) and (max-width: 988px) { 
.responsive #top #wrap_all .header_color .header_bg {
    background-size: cover !important; 
}
.responsive #top #wrap_all .main_menu {
    background-color: transparent !important; 
}
.responsive #top #wrap_all .main_menu {
    top: 40px !important;
    width: 50% !important; 
}
}
@media only screen and (max-width: 767px) { 
.responsive #top #wrap_all .header_color .header_bg {
    background-size: cover !important; 
}
.responsive #top #wrap_all .main_menu {
    background-color: transparent !important; 
}
.responsive #top #wrap_all .main_menu {
    top: 40px !important; 
    left: 80% !important; 
}
}

then Please clear your browser cache and check.

Best regards,
Mike

Hey Dave,
I took a look at your child theme style.css and see that your phone-info css is inside the mobile media query, this is why it was working on mobile, but not desktop. I added the rule for desktop for you.

For the footer I see that you are using v3.6.1, I’m not sure if this was a known bug for that version, but it is quite old. Please update to v4.5 and you won’t have this and other errors, and you will gain a lot of improvements.

Best regards,
Mike

Hi,
Ich glaube, dass das Token für jede Site unterschiedlich sein muss, da es ein Token für jede Lizenz ist. Ich glaube, Sie werden feststellen, wenn Sie Ihr Thema registrieren , wird der Token nur lassen Sie ein Produkt wählen. Aber meine Erfahrung beschränkt sich auf den Link oben, hoffentlich können Sie die Seite in Ihrem Browser übersetzen.

— Translated with Google —

I believe that the token needs to be different for each site because it’s one token for each license. I believe you will find when you register your theme the token will only let you choose one product. But my experience is limited to the link above, hopefully you will be able to translate the page in your browser.

Best regards,
Mike