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  • October 4, 2018 at 9:37 am #1017780
    Add_Value_ApS

    Hi!

    I recently updated our theme to Enfold 4.4.1 and now I’m having problems with the preview button on all pages and posts. Whenever I press preview, my changes automatically go live for everyone to see instead of just being an actual preview. Our general IT support couldn’t help me with it.

    Are there any solutions to this?

    Please let me know if you need any more info.

    October 4, 2018 at 11:14 am #1017822
    Rikard

    Hey Add_Value_ApS,

    Thanks for the login details, though I can’t reproduce that problem when I add a new post (Kriesi test) on your site. It’s possible to preview it when logged in, but leads to a 404 page when not logged in.

    Best regards,
    Rikard

    October 4, 2018 at 11:47 am #1017843
    Add_Value_ApS

    Hi Rikard

    I tried again and maybe it only affects pages and not posts. And possible only pages that have already been published.

    When I add a random test text to the bottom of a page and press preview, the test text can then be seen in the preview as well as on the actual page itself live on our webpage. Even though I haven’t pressed update.

    Please take a look at the text added to one of our pages in the private content section. Feel free to test it yourself with this page, as it is one of our seldomly used pages in terms of viewers.

    October 4, 2018 at 2:44 pm #1017921
    Add_Value_ApS

    Hi again Rikard

    Have you had time to take a look at the example on the URL I provided in my previous reply? If so, I will just remove the text from the bottom of the page again as not to confuse anyone. Otherwise just let me know and I will leave it there for you.

    October 7, 2018 at 6:30 pm #1018683
    Mike

    Hi,
    Sorry for the late reply, I took a look at your page and found that previewing the changes without saving resulted in a change.
    Yet when I preform this same action on a new install, on my localhost, previewing doesn’t result in a change.
    Perhaps this is a result of a plugin?

    Best regards,
    Mike

    October 10, 2018 at 11:16 am #1019883
    Add_Value_ApS

    Hi Mike

    You were right. I took a turn disabling and reactivating all plugins and found the one that seems to be causing the problem.

    Thanks for the suggestion!

    October 11, 2018 at 3:08 am #1020117
    Mike

    Hi,
    Glad to hear that it is sorted out. Do you mind sharing which plugin was causing the issue?
    Unless there is anything else we can assist with on this issue, shall we close this then?

    Best regards,
    Mike

    October 11, 2018 at 8:35 am #1020223
    Add_Value_ApS

    It was the “WPML Translation Management” plugin that caused the issue, a part of a package of three translation plugins from WPML that we installed to manage the translation of our site into English. The existing translations and the ability to do further translations isn’t affected by deactivating it though, as it seems to be the main WPML plugin “WPML Multilingual CMS” that does most of the job.

    And yes, you’re very welcome to close this :)

    October 11, 2018 at 8:38 am #1020224
    Add_Value_ApS

    Some of the answer went missing from the reply, so I will just try again: The problematic plugin was a package of three translation plugins and deactivating it hasn’t changed the possibility of viewing existing page translations or adding new page translations as one of the other three plugins called “WPML Multilingual CMS” seems to be doing most of the job.

    October 11, 2018 at 11:06 am #1020269
    Rikard

    Hi,

    Great, glad you found the problem and thanks for sharing which plugin caused it. I’ll close this thread for now then, please open a new thread if you should have any further questions or problems.

    Best regards,
    Rikard

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