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Viewing 30 posts - 24,481 through 24,510 (of 35,179 total)
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  • in reply to: Forms #1034302

    Hi,
    Thanks for the link, when I look at it the labels are over the fields, but your description above sounds like you want them side-by-side, so I put together this css for you to try in your WordPress > Customize > Additional CSS or Enfold Theme Options > General Styling > Quick CSS field

    @media only screen and (min-width: 641px) {
    html:not([dir=rtl]) .gform_wrapper ul.gform_fields:not(.top_label) .ginput_container:not(.ginput_container_time):not(.ginput_container_date) {
        width: 70% !important; 
        margin-left: 0px !important; 
        margin-bottom: 3% !important; 
    }
    #top .gform_wrapper .gform_body li>.gfield_label {
        float: left !important; 
    }
    #top .gform_wrapper .gform_body li>.ginput_container {
        width: 50% !important; 
        max-width: 300px !important; 
        float: right !important; 
    }
    }

    Please see the screenshot in Private Content area, of the expected results.
    Once you add the css, Please clear any cache plugin and your browser cache and check.

    Best regards,
    Mike

    in reply to: White screen after updating to 4.5 #1034296

    Hi,
    Thanks for the WP login, I see your PHP version is 5.2.17
    Please update this to at least v5.6, after you update your PHP on your server please check on your site at:
    WordPress > Dashboard > LayerSlider > Options and click “System Status” and look under “Server Settings”
    Please let us know when you have done this and I will update your theme if you wish.

    I was not able to login via FTP even with a NZ VPN, Please see the screenshot in Private Content area.
    To update I will try to use your webhost file manager via cPanel

    Best regards,
    Mike

    in reply to: Layer Slider Disappeared/Links missing #1034254

    Hi,
    Thank you for the updated explanation and link to error. I believe your assumptions are correct.
    When you updated Enfold did you also update WordPress? Since you still have the error when you roll-back Enfold, it would make since that the error is from the updated WordPress, this is just a guess.
    I recommend asking the plugin support group if they have seen this error before.

    Best regards,
    Mike

    in reply to: Update valid Envato private token doesn't work. #1034244

    Hi,
    Sorry, I’m unsure what you mean by “Thank you but no way
    I suggested that setting because another member recently had the same issue as you until they used that setting, here is that thread.

    Best regards,
    Mike

    in reply to: White screen after updating to 4.5 #1034242

    Hi,
    Thanks for the login, but unfortunately I was unable to login to your site or your FTP, please check your WordPress login.
    As for the FTP, I got the success message for the login, but then it said it couldn’t get the directory list.
    Please see Private Content area.

    Best regards,
    Mike

    in reply to: Search Results Page – Side Bar & Image Item #1034237

    Hi,
    1: Please try this code in the General Styling > Quick CSS field:

    
    #top.search-results .container .av-content-small.units {
    width: 100% !important;
    border: none !important; 
    border-width: 0px !important; 
    }
    

    2: please try this css:

    span.ajax_search_excerpt {display: none !important;}

    Please clear any cache plugin and your browser cache and check.

    Best regards,
    Mike

    in reply to: Forms #1034230

    Hi,
    Thanks for the screenshot, it looks like you copied the code from an email, instead of from the thread.
    I see that your code includes a > instead of the greater than symbol >
    This caused many errors in the code checker, please try again, but copy the code from the thread directly, or try typing it in yourself.

    Best regards,
    Mike

    in reply to: Full width widget under Main Menü #1033977

    Hi,
    I was able to log into your site without using the VPN. Thanks for turning off the block.
    We will close this now, as directed. Thank you for using Enfold.

    For your information, you can take a look at Enfold documentation here
    For any other questions or issues, feel free to start new threads under Enfold sub forum and we will gladly try to help you :)

    Best regards,
    Mike

    Hi,
    Glad we were able to help, we will close this now. Thank you for using Enfold.

    For your information, you can take a look at Enfold documentation here
    For any other questions or issues, feel free to start new threads under Enfold sub forum and we will gladly try to help you :)

    Best regards,
    Mike

    in reply to: Theme Update and Button not working #1033961

    Hi,
    The overlay from the diagonal border element is overlapping your button, so it seems to not work.
    The solution is to add more space below the button & above the diagonal border element, or to add a z-index to the container so it will be clickable. I added z-index to your pages listed in the Private Content area so your buttons & videos are clickable.

    To do this I enabled the custom classes in your layout builder at Enfold Theme Options > Layout Builder > Show element options for developers and added the class “ds-overlay” to the diagonal border section on your pages.
    Then I added this code in the General Styling > Quick CSS field:

    #ds-overlay.avia-section .container {
      z-index: 300 !important;
    }

    Please clear your browser cache and check.
    I have included a screenshot in the Private Content area that shows how the overlap was blocking the button.

    Best regards,
    Mike

    Hey Marcus,
    Thank you for the link to your page, although I didn’t see any line above your entries to remove, but to remove the excerpt from each entry, Please try this code in the General Styling > Quick CSS field:

    
    #top.page-id-3084 .av-masonry-entry-content.entry-content {
    display:none !important;
    }

    Best regards,
    Mike

    in reply to: form #1033780

    Hey ainaraipina,
    If I understand correctly you are using the contact form element, but you wish for your fields to not be required?
    When editing each field, please choose the “No Validation” option:
    2018-11-14-231611
    If this doesn’t help please include the url to the page in question so we can take a closer look.

    Best regards,
    Mike

    in reply to: Theme Update and Button not working #1033776

    Hey philippmosqueira,

    Please try this solution

    Best regards,
    Mike

    in reply to: Update valid Envato private token doesn't work. #1033775

    Hey KaISBC,
    Please refer to these options when trying to set the Token: Envato private token
    Also try adding the “View your account profile details”

    Best regards,
    Mike

    in reply to: Forms #1033774

    Hey B,
    Please try this code in the General Styling > Quick CSS field:

    @media screen and (min-width: 960px) {
    #top .gform_wrapper .gform_body li>.gfield_label {
        width: 55% !important; 
    }
    }

    Best regards,
    Mike

    in reply to: Search Results Page – Side Bar & Image Item #1033768

    Hey Claudio,

    To remove the sidebar from the search results pages, please try this solution

    I’m not sure what you mean by “add image item”, do you mean display the images with each search result? Please see this solution

    To remove the dates, Please try this code in the General Styling > Quick CSS field:

    time.date-container {display:none !important;}

    Best regards,
    Mike

    in reply to: Layer Slider Disappeared/Links missing #1033763

    Hi,
    I tried researching your error message but didn’t find anything helpful, I also tried viewing your error first hand
    at https://crossroadsabc.com/women/ but didn’t receive the same error.
    Is this still happening for you?
    To include a screenshot please upload your images to PostImage.org and post the link into your post.

    Best regards,
    Mike

    in reply to: White screen after updating to 4.5 #1033758

    Hi,
    Please include a admin login & FTP access in the Private Content area so we can investigate further.

    Best regards,
    Mike

    in reply to: Trouble updating to 4.5 #1033752

    Hi,
    We are glad to help, did you delete the old theme, or did you want me to to that for you?
    Unless there is anything else we can assist with on this issue, shall we close this then?

    Best regards,
    Mike

    Hi,
    Sorry for the late reply, if I understand correctly, you have found that “de_DE_formal” has the language text that you want, except for a couple of words. To edit please try the tool at Poedit
    This is recommend by Polylang:

    Note: The strings hardcoded in PHP files are not handled by the Strings translations list table. These strings are stored in .po/.mo files and you can translate them with tools like Poedit or the Loco translate plugin.

    This is because the PO & MO files work together, but the MO file requires a special tool to edit.

    Best regards,
    Mike

    in reply to: Alignment content #1033494

    Hi,
    Glad we were able to help, we will close this now. Thank you for using Enfold.

    For your information, you can take a look at Enfold documentation here
    For any other questions or issues, feel free to start new threads under Enfold sub forum and we will gladly try to help you :)

    Best regards,
    Mike

    in reply to: White screen after updating to 4.5 #1033385

    Hi,
    That is good news, are you going to try updating again?
    When you updated did you delete the old enfold folder first, or did you try to overwrite the old enfold folder?

    Best regards,
    Mike

    in reply to: Move GDPR bar into header or footer #1033384

    Hey corefocusgroup,
    You can move the GDPR bar below the socket, and it does disappear when clicked, but the socket doesn’t go back down.
    Please try this code in the General Styling > Quick CSS field:

    .avia-cookie-consent {
        bottom: 0px !important; 
    }
    #socket {
        bottom: 71px !important; 
    }
    

    You may be able to fix this with some javascript by applying the socket 71px only if there is no “.cookiebar-hidden” class, but I didn’t find some javascript that would do this.

    Best regards,
    Mike

    in reply to: Sold Products, Product Grid #1033375

    Hey tankerhq,
    Sorry there is not a option within Enfold to do this, but you could try a plugin such as Recently Purchased Products [Just Sold Products for – WooCommerce]
    There are probably more available, this was just one that I found.

    Best regards,
    Mike

    in reply to: Theme Colors #1033372

    Hey samkastor,
    I tried to look at your site but it seems down right now.
    When it is back up, please try disabling the Enfold Theme Options > Performance > JS & CSS file merging and compression & save your theme options.
    Then please clear any cache plugin and your browser cache and check again.

    Best regards,
    Mike

    in reply to: White screen after updating to 4.5 #1033370

    Hi,
    I have attached v4.0.7
    but please check your PHP version to ensure you are using at least v5.6

    *Please note that if you update via FTP, you will need to remove the old theme folder “enfold” first (via FTP) then upload the new “enfold” folder at /wp-content/themes/enfold/
    Please don’t try to overwrite the theme folder, as this will leave old files behind and cause errors.

    Best regards,
    Mike

    in reply to: Mobile Display for Medical Demo #1033369

    Hi,
    Thank you for the login, I see that you are using v4.0.2
    this is quite old now and your issue could be a known issue for that version, to rule this out please update to v4.5
    This could be the easiest way to update:
    *Please ensure your “PHP Max Upload Size” is at least 20mb, because Enfold is 16.7mb. I checked this for you, and you are all set with this step.
    First go to your Theme Forest account and download the “Installable WordPress file only”.
    Downloading-the-wrong-zip
    1: please install the plugin: Update Theme and Plugins from Zip File
    2018-10-20-104358
    2: then go to WordPress > Themes > Add New > Upload
    2018-10-20-104649 2018-10-20-105401
    3: after the install, click “Return to Themes page” (NOT Activate)
    2018-10-20-105705
    4: success:
    2018-10-20-110104

    *Please note that if you update via FTP, you will need to remove the old theme folder “enfold” first (via FTP) then upload the new “enfold” folder at /wp-content/themes/enfold/
    Please don’t try to overwrite the theme folder, as this will leave old files behind and cause errors.

    Once you update please let us know if this solved the issue.

    Best regards,
    Mike

    in reply to: Alignment content #1033365

    Hi,
    Sorry for the late reply, to do this for all of the pages on your site, please replace the css with this:

    #av_section_1.container_wrap div.container {
    padding-left: 60px !important;
    }
    #top.page-id-1122 #av-layout-grid-1.container_wrap .flex_cell.av_two_third.avia-builder-el-first {
    padding-left: 60px !important;
    }
    

    The first rule seemed to work for every page except for the top section of one page, please see link in the Private Content area.
    So the second rule solves that page.
    Please let us know if you find any other issues and we can addend the css.

    Best regards,
    Mike

    in reply to: Update enfold theme #1033354

    Hi,
    That is good news, thanks for sharing I will let the rest of the team know.

    Best regards,
    Mike

    in reply to: error updating #1033350

    Hi,
    Thank you for the FTP access, I uploaded the v4.5 enfold files to your site and saved your old files to a folder name “enfold-old”
    I didn’t find any errors, but please check for yourself.
    If it seems fine then please delete the folder “enfold-old” via FTP, if you want to roll-back then simply delete the folder “enfold” and change the name of “enfold-old” to “enfold”.

    Best regards,
    Mike

Viewing 30 posts - 24,481 through 24,510 (of 35,179 total)