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Hi,
Please try adding the css above in your WordPress > Customize > Additional CSS and then clearing your browser cache.
This seems to be working for me when testing, Please see the screenshot in Private Content area.Best regards,
MikeHi,
Thanks for sharing your solution, this issue has been reported and we expect it to be corrected for the next update.Best regards,
MikeHi,
Glad we were able to help, we will close this now. Thank you for using Enfold.For your information, you can take a look at Enfold documentation here
For any other questions or issues, feel free to start new threads under Enfold sub forum and we will gladly try to help you :)Best regards,
MikeHi,
Glad this solution helped, unless there is anything else we can help with on this issue, shall we close this then?Best regards,
MikeNovember 30, 2018 at 3:54 am in reply to: [re-open]How to remove space below logo+main menu area? #1039208Hi,
@aalleexx83 I took a look at your page but I don’t see a transparent space above the main menu
Please see this screenshot. Please advise.Best regards,
MikeHi,
Thank you, I was able to login. I found that your PHP Version is 5.4.45
This could be a reason that you are having trouble, because Enfold recommends PHP Version: 5.6 as a minimum, v7 would be better.
Please ask your webhost to update your PHP.
Let us know once this is done and we’ll continue with installing the 2017 Demo.Best regards,
MikeHi,
Thank you for the login to your WordPress site, but I was not able to login to your ftp, I didn’t receive a error, only a timeout.
Perhaps it blocks some IPs, I can try with a vpn, are you in France?
But I see your site looks fully developed, and your asking for the demo to be installed? If we install the demo you will lose all of your content and settings, did you know this? Are you sure you want this?Best regards,
MikeHi,
Sorry, I did not. Please include a admin login & FTP access in the Private Content area, that is under the main text area.Best regards,
MikeHey m,
Please try updating WordPress first, then update the theme via ftp.
Please note that if you update via FTP, you will need to remove the old theme folder “enfold” first (via FTP) then upload the new “enfold” folder at /wp-content/themes/enfold/
Please don’t try to overwrite the theme folder, as this will leave old files behind and cause errors.Best regards,
MikeHey Kyle,
I believe it is related to your js error, Can you please include a admin login in the private content area so we can take a closer look.Best regards,
MikeHey lorenzdeutsch,
Thanks for the login, I adjusted your css to this:@media only screen and (max-width: 767px) { .responsive #top .slideshow_caption h2 { font-size: 30px !important; visibility: visible !important; }} @media only screen and (max-width: 767px) { .avia-caption-content.av_inherit_color p { font-size: 40px !important; line-height: 40px !important; visibility: visible !important; }}It is now working, Please clear your browser cache and check.
Best regards,
MikeNovember 29, 2018 at 7:07 am in reply to: Removing the # in all pre-installed and future built URL's #1038812Hey Rob,
I took a look at your site an see that you are using a “one page” demo, this is where the menu items are pointing to anchors on the same page, they are also called jump links
The links are pointing to ID attributes which is done by using the id of the link target, preceded by a hash (#) symbol.
In your example above, removing the hash symbol would tell the browser to go look for a new page “service”, with the hash, the browser is told to look on the same page for a ID called “#service”Best regards,
MikeHi,
Sorry for the late reply, when I look at the lightbox images on your homepage, the title below the image is showing, has this been resolved?
Please see the screenshot in Private Content area.Best regards,
MikeHi,
I took a look at your gray section and found another snippet setting it’s height by using the same classes.
In order to overcome this, please try this css:@media only screen and (max-width: 989px) { #top #header #header_main .widget { background: gray; line-height: 30px; margin-right: 60px; max-height: 75px !important; min-height: 75px !important; } }notice I have added a “min-height” for the same height. This is not typical, but it works in your case.
Please clear your browser cache and check.Best regards,
MikeHi,
I tried to take another look, but the page we were working on seems to be gone now, so I looked at your home page but it doesn’t have the same padding. I check to ensure that it wasn’t using the code from above, and it was not.
Do you have a new page to test with?Best regards,
MikeNovember 29, 2018 at 4:57 am in reply to: Enfold Theme – Special Heading Media Query issue at very small screens option #1038804Hey Jen,
I tried to recreate this issue on my localhost, as you described it, where the font size for desktops is 20px and 17px for mobile.
But this worked correctly for me. Can you please include a admin login in the private content area so we can take a closer look at the error in the wild.Best regards,
MikeNovember 29, 2018 at 4:38 am in reply to: Mailchimp thank you page is opening in the lightbox #1038801Hi,
Thanks for the conference, but the solution eluded me, so I asked for some help from the rest of the team.
Thanks for patience.Best regards,
MikeNovember 29, 2018 at 4:27 am in reply to: The server is temporarily unable to service your request due to maintenance down #1038800Hi,
@sensufaktur
Can you please include a admin login in the private content area so we can take a closer look.Best regards,
MikeHi,
That is good to hear, we will leave this open to hear back from you.Best regards,
MikeNovember 29, 2018 at 4:08 am in reply to: Categories Pages To Show Like I have On Blog Page #1038793Hi,
Glad we were able to help, we will close this now. Thank you for using Enfold.For your information, you can take a look at Enfold documentation here
For any other questions or issues, feel free to start new threads under Enfold sub forum and we will gladly try to help you :)Best regards,
MikeNovember 29, 2018 at 4:07 am in reply to: Widget Title On Home Page Not Showing White In Footer But It Is For Other Pages #1038790Hi,
Glad we were able to help, we will close this now. Thank you for using Enfold.For your information, you can take a look at Enfold documentation here
For any other questions or issues, feel free to start new threads under Enfold sub forum and we will gladly try to help you :)Best regards,
MikeHey Handyann,
Sorry to hear you are facing this, typically those would be how to increase the PHP memory limit but some web hosts do it differently, and doing it wrong will give you the error 500, or white screen. I recommend asking your webhost to assist because they know your server and the right way to do it.
While they are at it, here are all of the setttings we recommend:
PHP Version: 7.0.x (v5.6 minimum)
PHP Time Limit: No limit
PHP Memory Limit: 256M
PHP Post Max Size: 50M
PHP Max Upload Size: 20MTypically Enfold installs on a webhost with no issues, but if your host is no help please tell us the name of your host so we can recommend how to change the PHP settings for your host.
Best regards,
MikeHey pascalvanroy,
We can assist, Please include a admin login & FTP access in the Private Content area.
What webhost are you using?Best regards,
MikeNovember 28, 2018 at 1:02 pm in reply to: How to change socket text and link in Enfold Theme? #1038480Hey keydeelang,
To remove our demo copyright, please go to Enfold Theme Options > Footer > Copyright
and add [nolink] to the field, and then include your copyright info.
Please read more about this here.Best regards,
MikeHi,
That is great news! So you believe that ACF was injecting it? That was a strange issue, but glad to hear it solved now.
Unless there is anything else we can assist with on this issue, shall we close this then?Best regards,
MikeHi,
Yes, the GDPR update was released May 23, please see our post here.
Have you updated to v4.5 ?

Best regards,
MikeHi,
Thank you, I look forward to your feedback after Thursday, you also have a great week :)Best regards,
Mike -
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