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Viewing 30 posts - 23,761 through 23,790 (of 34,632 total)
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  • in reply to: Site template not mobile friendly? #1037385

    Hi,
    Google has said that a site with SSL will be listed more favorable, they didn’t say downgrade. Google is a supporting partner of the free Lets-encrypt service.

    Best regards,
    Mike

    in reply to: Site template not mobile friendly? #1037383

    Hey victoria,
    I see that the test is not loading your images, css, or scripts, but when I test our online demo all of these load and it passes the mobile test
    I believe the main reason your site is not passing is because it is not SSL (https) so the test is not loading your resources.
    I recommend adding SSL (https) to your site, many webhosts offer this for free using the Lets-encrypt SSL, please ask your webhost if they support this.
    Let us know if you would like a webhost recommendation that supports the free Lets-encrypt SSL

    Best regards,
    Mike

    in reply to: Facebook Links Not Working With Website #1037375

    Hey BBM,
    This looks like your mobile is opening the link in the built-in in-app browser which is limited when compared to your default browser.
    This is a limitation of the browser, such as not loading jQuery or the minifed stylesheet, or such.

    Best regards,
    Mike

    in reply to: Where can I set the menu items incon? #1037373

    Hey llityslife,
    I’m not sure I understand what menu icons you want to set, which demo do you see a menu icon?
    Please see this solution to adding menu icons.

    Best regards,
    Mike

    Hey raymondlo,
    Please see the link in the Private Content area, for v4.2.5
    Please note that the file you want is inside the uploaded zip, meaning that you will need to extract it first before uploading.
    Let us know if this works for you.

    Best regards,
    Mike

    in reply to: Date Picker Colors #1037371

    Hey patrickpriest81,
    Please include the url to the page in question so we can take a closer look.

    Best regards,
    Mike

    in reply to: Mailchimp thank you page is opening in the lightbox #1037367

    Hey BennuFoundation,
    Please explain how the thank you page url is passed, from mailchimp or a script on the page?
    I believe that a target=’_blank’ can be added to your data-avia-redirect in your form with jQuery, which would open a new tab on the form summit. I tried for a while but I couldn’t get it quite right.

    (function($){
    $(document).ready(function(){
    $('.avia-mailchimp-form[data-avia-redirect="https://"]').attr('target','_blank');
    });
    })(jQuery);

    But even if this works, it will not close the lightbox popup, so perhaps this isn’t a good solution.
    Please let us know about my question above, and perhaps a admin login will help, and perhaps I will think of a new solution.

    Best regards,
    Mike

    in reply to: Icon Tooltip not showing up on Mobile Devices #1037363

    Hey Bewohnerfrei,
    Do you mean the icon tooltip on this page
    2018-11-25-084655
    For mobile the on-hover effect is emulated by a tap, the above demo works for me with Android Chrome, which device and browser are you using?

    Best regards,
    Mike

    in reply to: Syntax Error #1037362

    Hi,
    Very good then, we will leave this open to hear back from you.

    Best regards,
    Mike

    in reply to: Trying to use Events Manager Plugin #1037361

    Hi,
    Glad to help, unless there is anything else we can help with on this issue, shall we close this then?

    Best regards,
    Mike

    in reply to: Envato Error #1037360

    Hi,
    That is great news, unless there is anything else we can assist with, shall we close this then?

    Best regards,
    Mike

    Hi,

    @wolkenlos
    I might be able to shed some light on your questions,
    after updating you should create a new Token as the old API key is going to be discontinued by Envato.
    Updating will have no effect on your theme settings, but if you have customizations in any of the core theme files, such as functions.php those will be lost unless you are using a child theme.

    Best regards,
    Mike

    in reply to: Trying to use Events Manager Plugin #1037337

    Hey Takara22,
    When I first loaded your event section in you backend I saw this error:

    Failed to load resource: the server responded with a status of 500 (Internal Server Error) wp-admin/admin-ajax.php

    Then I saw that there was a “unsafe script” trying to load on the page, this is what Chrome called it and there was a red X in the url bar, I clicked it and choose to allow the script.
    Then the event plugin worked correctly and I could see the event you made, before I could not.
    I tried to recreate the issue in incognito mode but I couldn’t it worked fine.
    I then tried to recreate in Firefox & Edge but it worked fine in them too.
    It is odd that I allowed a script to run and the plugin works in all of my browsers, I’m not sure that I like that.
    So I guess you could try to see if you have a red X in your url bar, and see if allowing a script will work for you, if you feel comfortable with that.

    Best regards,
    Mike

    in reply to: CSS for "Button colored style" #1037334

    Hey MarcusJeroch,
    The class is: av-menu-button-colored
    The color is based on your theme colors.
    Example of the rule:

    #top #wrap_all .header_color .av-menu-button-colored > a .avia-menu-text {
        background-color: #9cc2df;
        color: #ffffff;
        border-color: #9cc2df;
    }

    Let us know if this answered you question.

    Best regards,
    Mike

    in reply to: Update to 4.5 has caused lots of problems to my website. #1037332

    Hi,
    Glad we were able to help, we will close this now. Thank you for using Enfold.

    For your information, you can take a look at Enfold documentation here
    For any other questions or issues, feel free to start new threads under Enfold sub forum and we will gladly try to help you :)

    Best regards,
    Mike

    in reply to: Unable to open site customization page #1037329

    Hey manosmaster,
    I see that this happens on your homepage but not the other pages I tested, the error is “the page redirected you too many times.”
    please try deactivating your plugins or following these steps

    Best regards,
    Mike

    in reply to: Error when updating enfold #1037328

    Hey Goaliemn,
    The reason the theme is not updating correctly with your version is because Theme Forest has changed from using a API to using a Token system and we needed to update some files within the theme, so these changes were made in v4.5
    So once you update to v4.5 the theme will update correctly going forward.
    We are sorry for the inconvenience, please follow the steps in this link and it should be very easy to manually update, but naturally we can also assist if you wish.

    Best regards,
    Mike

    in reply to: envato: Register your app #1037326

    Hey caw67,
    Sorry I don’t have any information about that, please try contacting Envato support, perhaps it’s a bug in their system.

    Best regards,
    Mike

    in reply to: Update to 4.5 has caused lots of problems to my website. #1037322

    Hi,
    Glad to hear you are happy. I would recommend getting your Token key sooner than later, here is a post about how, I’m not sure if it’s that same one you read. I deleted the “enfold-old” for you.
    Unless there is anything else we can assist with on this issue, shall we close this then?

    Best regards,
    Mike

    in reply to: how can I align the Special Heading to the right #1037319

    Hi,
    Glad we were able to help, we will close this now. Thank you for using Enfold.

    For your information, you can take a look at Enfold documentation here
    For any other questions or issues, feel free to start new threads under Enfold sub forum and we will gladly try to help you :)

    Best regards,
    Mike

    in reply to: Envato Error #1037318

    Hey Richard,
    Looking at your error messages it looks like the permissions set for the token did not allow Envato to verify your purchase, please see this post about the permissions needed for the tokens If you continue to have this issue I would recommend contacting Envato support to ensure you are getting the correct credit for your purchase.

    Best regards,
    Mike

    in reply to: Buy 2 lincenses at one #1037316

    Hey Christina ,
    Thank you for considering Enfold, to purchase Enfold please use this link and please two of them in your shopping cart to pay for both of them at the same time. You have picked a good time to order as it is on sale today for about 30% off due to the Black Friday special.
    It has not been this low in the past year, so you will not want to miss this opportunity.
    As for other discounts, we are not able to offer any because of our agreement with Theme Forest, even for bulk orders. So if you believe you will be ordering more over the next few months, I recommend getting them now at today’s discount.

    Best regards,
    Mike

    in reply to: Read more button on product slider #1037311

    Hi,
    Sorry for the late reply, I took a look at your site but I didn’t see the “editor” option to add functions in your functions.php, so here are two functions that may work fore you, Try adding one or the other to the end of your functions.php file in Appearance > Editor:

    add_action('woocommerce_after_shop_loop_item', 'replace_add_to_cart' );
    function replace_add_to_cart() {
        global $product;
        echo '<br><a class="button" href="' . esc_attr( $product->get_permalink() ) . '">' . __( "Read more" ) . '</a>';

    or this one:

    add_filter( 'woocommerce_loop_add_to_cart_link', 'replace_loop_add_to_cart_button', 10, 2 );
    function replace_loop_add_to_cart_button( $button, $product  ) {
        return '<a class="button" href="' . $product->get_permalink() . '">' . __( "Read more" ) . '</a>';
    }

    Please let us know if one of these works for you.

    Best regards,
    Mike

    in reply to: www.dampfsauger24.de #1037310

    Hi,
    Entschuldigung für die verspätete Antwort. Ihre Situation scheint so zu sein, als würde Envato Ihnen nicht genug Anerkennung für das Enfold-Thema geben. Wenn das Token generiert wird, sehe ich dort nur die BAKERY-App. Kein Hinweis auf das Enfold-Thema, stimmt das? Nachdem Sie ein Token erstellt haben, sollte das Enfold-Design auf der Seite “Apps verwalten” unter “Apps, denen Sie Zugriff gewährt haben” aufgeführt werden. Wenn Enfold nicht aufgeführt ist, funktioniert es nicht. Möglicherweise wurde Ihr Design unter einer anderen Benutzer-ID erworben, z. B. von Ihrem Entwickler. Wenn dies nicht der Fall ist, sollten Sie sich an den Envato-Support wenden, um sicherzustellen, dass Enfold in Ihrem Konto aufgeführt ist. Finden Sie heraus, warum Sie kein Token dafür erstellen können, da dies möglicherweise ein Fehler in ihrem System ist.

    — Translated with Google —

    Sorry for the late reply, your situation sounds like Envato is not properly giving you credit for the Enfold theme,

    When the token is generated, I only see the BAKERY app there. no indication of the Enfold theme, is this correct?

    Once you have created a token the Enfold theme should be listed under the “Apps you’ve granted access” on the “Manage your apps” page. If Enfold is not listed then it will not work.
    Perhaps your theme was purchased under a different user ID, such as your developer?
    If this is not the case you should contact Envato support to ensure you have Enfold listed in your account and find out why you can’t create a token for it, as it may be a bug in their system.

    Best regards,
    Mike

    in reply to: Transparent Menu is displayed with outline #1037306

    Hi,
    Glad we were able to help, we will close this now. Thank you for using Enfold.

    For your information, you can take a look at Enfold documentation here
    For any other questions or issues, feel free to start new threads under Enfold sub forum and we will gladly try to help you :)

    Best regards,
    Mike

    in reply to: Update issue #1037302

    Hi,
    So for the message:

    Attention: The last Enfold update added a lot of performance options…..

    it’s just letting you know about the changes we made, after you read the post that is linked you can click the “X” to dismiss the message.
    But this is not why you can’t update, The reason the theme is not updating correctly with your version is because Theme Forest has changed from using a API to using a Token system and we needed to update some files within the theme, so these changes were made in v4.5
    So once you update to v4.5 the theme will update correctly going forward.
    We are sorry for the inconvenience, please follow the steps in this link and it should be very easy to manually update, but naturally we can also assist if you wish.

    Best regards,
    Mike

    in reply to: Update to Enfold 4 #1037301

    Hi,
    When using a child theme you can update via the dashboard and it will not override your settings, using a child theme is the best way to use a theme if you wish to customize it at all.
    I assumed that you were updating via FTP because we have had a issue with updating from within the dashboard for versions older than 4.5, because Theme Forest has changed from using a API to using a Token system and we needed to update some files within the theme, So once you update to v4.5 the theme will update correctly going forward. Even with a child theme.

    Best regards,
    Mike

    in reply to: CSS for Burger Menu doesn't work with latest Enfold version #1037298

    Hi,
    Glad we were able to help, we will close this now. Thank you for using Enfold.

    For your information, you can take a look at Enfold documentation here
    For any other questions or issues, feel free to start new threads under Enfold sub forum and we will gladly try to help you :)

    Best regards,
    Mike

    in reply to: how can I align the Special Heading to the right #1037296

    Hi,
    Thank you for the image, I believe you have added some css to move your special heading to the right side of the screen, please remove this custom code:

    .av-special-heading-tag {float: right !important;}
    .av-subheading_below {float: right !important;
    }

    Then please add this css:

    @media only screen and (min-width: 767px) and (max-width: 1045px) { 
    #top.home #av_section_1 .av-special-heading {
    float: right !important; 
    width: 50% !important; 
    }
    }
    @media only screen and (min-width: 1046px) { 
    #top.home #av_section_1 .av-special-heading {
    float: right !important; 
    width: 35% !important; 
    }
    }

    This makes the special heading 100% wide for mobile, 50% wide for tablet, and 35% wide for desktop.
    Please clear your browser cache and check.
    If you don’t mind, I would recommend for mobile, adding a transparent white background to the text so it will be easier to see and a little padding so it’s not on the person’s face:

    @media only screen and (max-width: 766px) { 
    #top.home #av_section_1 .post-entry-102 {
        padding-top: 50% !important; 
    }
    #top.home #av_section_1 .av-special-heading {
        background-color: rgba(255,255,255,0.5) !important; 
    }
    }

    let us know if this helps.

    Best regards,
    Mike

    in reply to: Syntax Error #1037294

    Hi,
    Thank you for the login to your staging site, I took a look but I don’t see the error anywhere, and the site seems to be working correctly.
    Please explain where I can see an error.

    Best regards,
    Mike

Viewing 30 posts - 23,761 through 23,790 (of 34,632 total)