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Hi,
Google has said that a site with SSL will be listed more favorable, they didn’t say downgrade. Google is a supporting partner of the free Lets-encrypt service.Best regards,
MikeHey victoria,
I see that the test is not loading your images, css, or scripts, but when I test our online demo all of these load and it passes the mobile test
I believe the main reason your site is not passing is because it is not SSL (https) so the test is not loading your resources.
I recommend adding SSL (https) to your site, many webhosts offer this for free using the Lets-encrypt SSL, please ask your webhost if they support this.
Let us know if you would like a webhost recommendation that supports the free Lets-encrypt SSLBest regards,
MikeHey BBM,
This looks like your mobile is opening the link in the built-in in-app browser which is limited when compared to your default browser.
This is a limitation of the browser, such as not loading jQuery or the minifed stylesheet, or such.Best regards,
MikeHey llityslife,
I’m not sure I understand what menu icons you want to set, which demo do you see a menu icon?
Please see this solution to adding menu icons.Best regards,
MikeNovember 25, 2018 at 5:44 pm in reply to: Menu and other display problems after update, planning to rollback. #1037372Hey raymondlo,
Please see the link in the Private Content area, for v4.2.5
Please note that the file you want is inside the uploaded zip, meaning that you will need to extract it first before uploading.
Let us know if this works for you.Best regards,
MikeHey patrickpriest81,
Please include the url to the page in question so we can take a closer look.Best regards,
MikeNovember 25, 2018 at 5:06 pm in reply to: Mailchimp thank you page is opening in the lightbox #1037367Hey BennuFoundation,
Please explain how the thank you page url is passed, from mailchimp or a script on the page?
I believe that a target=’_blank’ can be added to your data-avia-redirect in your form with jQuery, which would open a new tab on the form summit. I tried for a while but I couldn’t get it quite right.(function($){ $(document).ready(function(){ $('.avia-mailchimp-form[data-avia-redirect="https://"]').attr('target','_blank'); }); })(jQuery);
But even if this works, it will not close the lightbox popup, so perhaps this isn’t a good solution.
Please let us know about my question above, and perhaps a admin login will help, and perhaps I will think of a new solution.Best regards,
MikeHey Bewohnerfrei,
Do you mean the icon tooltip on this page
For mobile the on-hover effect is emulated by a tap, the above demo works for me with Android Chrome, which device and browser are you using?Best regards,
MikeHi,
Glad to help, unless there is anything else we can help with on this issue, shall we close this then?Best regards,
MikeHi,
That is great news, unless there is anything else we can assist with, shall we close this then?Best regards,
MikeNovember 25, 2018 at 3:23 pm in reply to: Enfold 4.5 Theme Update "Update Failed: Download failed. A valid URL was not pro #1037359Hi,
@wolkenlos I might be able to shed some light on your questions,
after updating you should create a new Token as the old API key is going to be discontinued by Envato.
Updating will have no effect on your theme settings, but if you have customizations in any of the core theme files, such as functions.php those will be lost unless you are using a child theme.Best regards,
MikeHey Takara22,
When I first loaded your event section in you backend I saw this error:Failed to load resource: the server responded with a status of 500 (Internal Server Error) wp-admin/admin-ajax.php
Then I saw that there was a “unsafe script” trying to load on the page, this is what Chrome called it and there was a red X in the url bar, I clicked it and choose to allow the script.
Then the event plugin worked correctly and I could see the event you made, before I could not.
I tried to recreate the issue in incognito mode but I couldn’t it worked fine.
I then tried to recreate in Firefox & Edge but it worked fine in them too.
It is odd that I allowed a script to run and the plugin works in all of my browsers, I’m not sure that I like that.
So I guess you could try to see if you have a red X in your url bar, and see if allowing a script will work for you, if you feel comfortable with that.Best regards,
MikeHey MarcusJeroch,
The class is: av-menu-button-colored
The color is based on your theme colors.
Example of the rule:#top #wrap_all .header_color .av-menu-button-colored > a .avia-menu-text { background-color: #9cc2df; color: #ffffff; border-color: #9cc2df; }
Let us know if this answered you question.
Best regards,
MikeNovember 25, 2018 at 2:42 am in reply to: Update to 4.5 has caused lots of problems to my website. #1037332Hi,
Glad we were able to help, we will close this now. Thank you for using Enfold.For your information, you can take a look at Enfold documentation here
For any other questions or issues, feel free to start new threads under Enfold sub forum and we will gladly try to help you :)Best regards,
MikeHey manosmaster,
I see that this happens on your homepage but not the other pages I tested, the error is “the page redirected you too many times.”
please try deactivating your plugins or following these stepsBest regards,
MikeHey Goaliemn,
The reason the theme is not updating correctly with your version is because Theme Forest has changed from using a API to using a Token system and we needed to update some files within the theme, so these changes were made in v4.5
So once you update to v4.5 the theme will update correctly going forward.
We are sorry for the inconvenience, please follow the steps in this link and it should be very easy to manually update, but naturally we can also assist if you wish.Best regards,
MikeHey caw67,
Sorry I don’t have any information about that, please try contacting Envato support, perhaps it’s a bug in their system.Best regards,
MikeNovember 25, 2018 at 1:03 am in reply to: Update to 4.5 has caused lots of problems to my website. #1037322Hi,
Glad to hear you are happy. I would recommend getting your Token key sooner than later, here is a post about how, I’m not sure if it’s that same one you read. I deleted the “enfold-old” for you.
Unless there is anything else we can assist with on this issue, shall we close this then?Best regards,
MikeNovember 25, 2018 at 12:56 am in reply to: how can I align the Special Heading to the right #1037319Hi,
Glad we were able to help, we will close this now. Thank you for using Enfold.For your information, you can take a look at Enfold documentation here
For any other questions or issues, feel free to start new threads under Enfold sub forum and we will gladly try to help you :)Best regards,
MikeHey Richard,
Looking at your error messages it looks like the permissions set for the token did not allow Envato to verify your purchase, please see this post about the permissions needed for the tokens If you continue to have this issue I would recommend contacting Envato support to ensure you are getting the correct credit for your purchase.Best regards,
MikeHey Christina ,
Thank you for considering Enfold, to purchase Enfold please use this link and please two of them in your shopping cart to pay for both of them at the same time. You have picked a good time to order as it is on sale today for about 30% off due to the Black Friday special.
It has not been this low in the past year, so you will not want to miss this opportunity.
As for other discounts, we are not able to offer any because of our agreement with Theme Forest, even for bulk orders. So if you believe you will be ordering more over the next few months, I recommend getting them now at today’s discount.Best regards,
MikeHi,
Sorry for the late reply, I took a look at your site but I didn’t see the “editor” option to add functions in your functions.php, so here are two functions that may work fore you, Try adding one or the other to the end of your functions.php file in Appearance > Editor:add_action('woocommerce_after_shop_loop_item', 'replace_add_to_cart' ); function replace_add_to_cart() { global $product; echo '<br><a class="button" href="' . esc_attr( $product->get_permalink() ) . '">' . __( "Read more" ) . '</a>';
or this one:
add_filter( 'woocommerce_loop_add_to_cart_link', 'replace_loop_add_to_cart_button', 10, 2 ); function replace_loop_add_to_cart_button( $button, $product ) { return '<a class="button" href="' . $product->get_permalink() . '">' . __( "Read more" ) . '</a>'; }
Please let us know if one of these works for you.
Best regards,
MikeHi,
Entschuldigung für die verspätete Antwort. Ihre Situation scheint so zu sein, als würde Envato Ihnen nicht genug Anerkennung für das Enfold-Thema geben. Wenn das Token generiert wird, sehe ich dort nur die BAKERY-App. Kein Hinweis auf das Enfold-Thema, stimmt das? Nachdem Sie ein Token erstellt haben, sollte das Enfold-Design auf der Seite “Apps verwalten” unter “Apps, denen Sie Zugriff gewährt haben” aufgeführt werden. Wenn Enfold nicht aufgeführt ist, funktioniert es nicht. Möglicherweise wurde Ihr Design unter einer anderen Benutzer-ID erworben, z. B. von Ihrem Entwickler. Wenn dies nicht der Fall ist, sollten Sie sich an den Envato-Support wenden, um sicherzustellen, dass Enfold in Ihrem Konto aufgeführt ist. Finden Sie heraus, warum Sie kein Token dafür erstellen können, da dies möglicherweise ein Fehler in ihrem System ist.— Translated with Google —
Sorry for the late reply, your situation sounds like Envato is not properly giving you credit for the Enfold theme,
When the token is generated, I only see the BAKERY app there. no indication of the Enfold theme, is this correct?
Once you have created a token the Enfold theme should be listed under the “Apps you’ve granted access” on the “Manage your apps” page. If Enfold is not listed then it will not work.
Perhaps your theme was purchased under a different user ID, such as your developer?
If this is not the case you should contact Envato support to ensure you have Enfold listed in your account and find out why you can’t create a token for it, as it may be a bug in their system.Best regards,
MikeHi,
Glad we were able to help, we will close this now. Thank you for using Enfold.For your information, you can take a look at Enfold documentation here
For any other questions or issues, feel free to start new threads under Enfold sub forum and we will gladly try to help you :)Best regards,
MikeHi,
So for the message:Attention: The last Enfold update added a lot of performance options…..
it’s just letting you know about the changes we made, after you read the post that is linked you can click the “X” to dismiss the message.
But this is not why you can’t update, The reason the theme is not updating correctly with your version is because Theme Forest has changed from using a API to using a Token system and we needed to update some files within the theme, so these changes were made in v4.5
So once you update to v4.5 the theme will update correctly going forward.
We are sorry for the inconvenience, please follow the steps in this link and it should be very easy to manually update, but naturally we can also assist if you wish.Best regards,
MikeHi,
When using a child theme you can update via the dashboard and it will not override your settings, using a child theme is the best way to use a theme if you wish to customize it at all.
I assumed that you were updating via FTP because we have had a issue with updating from within the dashboard for versions older than 4.5, because Theme Forest has changed from using a API to using a Token system and we needed to update some files within the theme, So once you update to v4.5 the theme will update correctly going forward. Even with a child theme.Best regards,
MikeNovember 24, 2018 at 10:30 pm in reply to: CSS for Burger Menu doesn't work with latest Enfold version #1037298Hi,
Glad we were able to help, we will close this now. Thank you for using Enfold.For your information, you can take a look at Enfold documentation here
For any other questions or issues, feel free to start new threads under Enfold sub forum and we will gladly try to help you :)Best regards,
MikeNovember 24, 2018 at 10:27 pm in reply to: how can I align the Special Heading to the right #1037296Hi,
Thank you for the image, I believe you have added some css to move your special heading to the right side of the screen, please remove this custom code:.av-special-heading-tag {float: right !important;} .av-subheading_below {float: right !important; }
Then please add this css:
@media only screen and (min-width: 767px) and (max-width: 1045px) { #top.home #av_section_1 .av-special-heading { float: right !important; width: 50% !important; } } @media only screen and (min-width: 1046px) { #top.home #av_section_1 .av-special-heading { float: right !important; width: 35% !important; } }
This makes the special heading 100% wide for mobile, 50% wide for tablet, and 35% wide for desktop.
Please clear your browser cache and check.
If you don’t mind, I would recommend for mobile, adding a transparent white background to the text so it will be easier to see and a little padding so it’s not on the person’s face:@media only screen and (max-width: 766px) { #top.home #av_section_1 .post-entry-102 { padding-top: 50% !important; } #top.home #av_section_1 .av-special-heading { background-color: rgba(255,255,255,0.5) !important; } }
let us know if this helps.
Best regards,
Mike -
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