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Viewing 30 posts - 22,981 through 23,010 (of 34,659 total)
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  • in reply to: Issue updating theme #1055949

    Hi,
    I renamed your current theme to “enfold-old” then I uploaded the new “enfold” and checked that your site is working correctly. Please also check for yourself.
    Once you are happy you, (or I) can delete the “enfold-old” via ftp, (not the WP theme page)
    Should for some reason you wish to roll-back to the old version, it’s easy to do, simply rename the new “enfold” to “enfold-new” via ftp and then rename “enfold-old” to “enfold” then refresh your page.

    I have also set the new Enfold Theme Options > Select Your Editor option to “Classic Editor” but it’s really a personal choice, feel free to adjust.

    Best regards,
    Mike

    in reply to: Issue updating theme #1055945

    Hi,
    I have tested the admin login and the ftp, both are working, I will update your site now, please log out.

    Best regards,
    Mike

    in reply to: Locked out of my website #1055939

    Hey bethiebfit,
    Yes we can try to assist, Please include a admin login & FTP access in the Private Content area.
    Please explain what happened, were you updating or did you just add some code or a plugin?

    Best regards,
    Mike

    Hi,
    A custom recaptcha plugin was created by @ismael, please remove the other code and plugin and use this one instead
    Then in the enfold theme options under “Google services” you will find the options:
    2019-01-19-113224
    You can get your site & secret keys here
    Then the send button will be hidden by recaptcha:
    2019-01-19-113727

    Best regards,
    Mike

    in reply to: Show featured image on single blog post, on mobile? #1055927

    Hi,
    Sorry for the late reply, I have taken a look at your page and I see the attribute “(max-width: 180px) 100vw” in place and it seems the 450px image is showing. So I assume you have made this change already?
    Is there anything else we can assist with on this issue?

    Best regards,
    Mike

    in reply to: change "from" in the contact form #1055920

    Hi,
    Sorry for the late reply, I’m not sure what you mean by “spf-filter”
    but if you are using SMTP often you need to set the “from” address for your email server, if that is what you mean, then Try adding this code to the end of your functions.php file in Appearance > Editor:

    
    // set contact form "from" address to SMTP domain to receive emails
    // AND allow vistor address to be in the "to" address in the autoresponder
    add_filter('avf_form_from', 'avf_form_from_mod', 10, 3);
    function avf_form_from_mod($from, $new_post, $form_params) {
    	global $enfold_custom_from_header;
    	$enfold_custom_from_header = $from;
    	$from = " (Email address hidden if logged out) ";
    	return $from;
    }
    
    add_filter('avf_form_autoresponder_from', 'avf_form_autoresponder_from_mod', 10, 3);
    function avf_form_autoresponder_from_mod($from, $new_post, $form_params) {
    	global $enfold_custom_from_header;
    	return $enfold_custom_from_header;
    }

    please be sure to change the address ” (Email address hidden if logged out) ” in the code.

    Or if you just want to change the “from” address:

    // change from address
    add_filter('avf_form_from', 'avf_form_from_mod', 10, 3);
    function avf_form_from_mod($from, $new_post, $form_params) {
        $from = " (Email address hidden if logged out) ";
        return $from;
    }
    

    If you need to add a “reply to” address so it won’t be marked as spam:

    // add reply-to in mail header
    add_filter( 'avf_form_from', 'enfold_customization_contact_form_etc', 10, 3 );
    function enfold_customization_contact_form_etc( $from, $p1, $p2 ) {
      global $enfold_custom_from_header;
      $enfold_custom_from_header = $from;
    }
    add_filter( 'avf_form_mail_header', 'enfold_customization_contact_form_etc2', 10, 3 );
    function enfold_customization_contact_form_etc2( $header, $p1, $p2 ) {
      global $enfold_custom_from_header;
      $header .= 'Reply-To: ' . $enfold_custom_from_header . '\r\n';
      return $header;
    }

    Please don’t use all of these, only one at a time until you find the one that is working for you.

    Best regards,
    Mike

    in reply to: Image Sitemap Problem #1055912

    Hey fragezeichen,
    Entschuldigung für die späte Antwort, meine Forschung zeigt, dass die Yoast-Sitemap Probleme beim Lesen des Shortcodes für den erweiterten Layoutersteller hat. @ismael hat an einer Funktion gearbeitet, die Yoast beim Lesen der Bilder hilft, please see this post
    Es wurde berichtet, dass es von anderen Benutzern funktioniert.

    Weitere Informationen zu Yoast-Sitemaps
    und über Bilder und die Sitemap

    — Translated with Google —

    Sorry for the late reply, my research shows that the Yoast sitemap has trouble reading the advanced layout builder shortcode, @ismael has worked on a function that helps Yoast read the images, please see this post.
    It has been reported as working by other users.

    Here is some more info about Yoast sitemaps
    and about images and the sitemap

    Best regards,
    Mike

    in reply to: CSS Mailchimp when post into code block have issue? #1055879

    Hi,
    Glad we were able to help, we will close this now. Thank you for using Enfold.

    For your information, you can take a look at Enfold documentation here
    For any other questions or issues, feel free to start new threads under Enfold sub forum and we will gladly try to help you :)

    Best regards,
    Mike

    in reply to: Mobile Menu Scrolling and Submenu #1055877

    Hi,
    Please try this code in the General Styling > Quick CSS field or in the WordPress > Customize > Additional CSS field:
    2019-01-19-091201

    @media only screen and (min-width: 768px) { 
    .post-entry-49 .avia_textblock {
      line-height: 0.5;
      text-align: center;
    }
    .post-entry-49 .avia_textblock h2 {
      display: inline-block;
      position: relative; 
      line-height: 0.2; 
    }
    .post-entry-49 .avia_textblock h2:before,
    .post-entry-49 .avia_textblock h2:after {
      content: "";
      position: absolute;
      height: 5px;
      border-bottom: 1px solid black;
      border-top: 1px solid black;
      top: 0;
      width: 200%;
    }
    .post-entry-49 .avia_textblock h2:before {
      right: 100%;
      margin-right: 15px;
    }
    .post-entry-49 .avia_textblock h2:after {
      left: 100%;
      margin-left: 15px;
    }
    }
    @media only screen and (max-width: 767px) { 
    .post-entry-49 .avia_textblock {
      line-height: 0.5;
      text-align: center;
    }
    .post-entry-49 .avia_textblock h2 {
      display: inline-block;
      position: relative; 
      line-height: 0.2; 
        padding-top: 0px !important; 
    }
    .post-entry-49 .avia_textblock h2:before,
    .post-entry-49 .avia_textblock h2:after {
      content: "";
      position: absolute;
      height: 5px;
      border-bottom: 1px solid black;
      border-top: 1px solid black;
      top: 0;
      width: 75%;
    }
    .post-entry-49 .avia_textblock h2:before {
      right: 100%;
      margin-right: 15px;
    }
    .post-entry-49 .avia_textblock h2:after {
      left: 100%;
      margin-left: 15px;
    }
    }

    Best regards,
    Mike

    in reply to: Tab Section – increase space for tab title #1055871

    Hi,
    To remove the scroll to top button, I corrected your Quick CSS code to reflect this:

    #scroll-top-link {
      display: none !important;
    }
    

    It is now gone, but you may need to clear your browser cache.
    To make your tab headlines larger, I added this css to only effect those headlines, the default setting was 1em, so this makes it 2em, but feel free to adjust to suit, such as 1.5em

    #top.home #hometab h1.av-special-heading-tag {
    font-size: 2em !important;
    }

    Best regards,
    Mike

    in reply to: Destination Folder already exists? #1055865

    Hi,
    Glad we were able to help, we will close this now. Thank you for using Enfold.

    For your information, you can take a look at Enfold documentation here
    For any other questions or issues, feel free to start new threads under Enfold sub forum and we will gladly try to help you :)

    Best regards,
    Mike

    in reply to: Regular Licence #1055863

    Hi,
    Glad we were able to help, we will close this now. Thank you for using Enfold.

    For your information, you can take a look at Enfold documentation here
    For any other questions or issues, feel free to start new threads under Enfold sub forum and we will gladly try to help you :)

    Best regards,
    Mike

    in reply to: Tab Section – increase space for tab title #1055788

    Hi,
    Sorry for the late reply, I took a look at your tab section and to add custom css to it I added the custom ID “hometab”
    then I removed the line brake from the first two tabs. Then I added this css to your Quick CSS:

    #hometab .av-tab-section-tab-title-container .av-section-tab-title {
    width: 25% !important;
    }
    #hometab .av-tab-section-tab-title-container .av-inner-tab-title,#hometab .av-tab-section-tab-title-container .av-tab-arrow-container {
    width: 100% !important; 
    }

    To make your main menu items only show as white when they are in their sections on the homepage, I changed your “Home” link to a custom link with the hash “#top” this allows it to be the current menu item on the page load, then I added the gray color for the other menu items when they are not in their sections. You already had the white color for the “current menu item”, so all together it works well now.
    Please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: CSS Mailchimp when post into code block have issue? #1055780

    Hey NHAT TAN,
    Sorry for the late reply, the issue is that your mailchimp css is giving the button a “display: inline-block;”
    which sets it inline, instead of making it “block”
    To correct please try this code in the General Styling > Quick CSS field or in the WordPress > Customize > Additional CSS field:

    #mc_embed_signup .clear {
        display: block !important; 
    }

    Best regards,
    Mike

    in reply to: Regular Licence #1055779

    Hey TanSmi,
    Sorry for the late reply, yes that would be fine, I believe the confusion in the language is that Envato tries to write it for all types of products that they sell.
    Most developers do it the way that you have described.

    Best regards,
    Mike

    in reply to: I don't have layout options in my page #1055778

    Hey Pas7o,
    Sorry for the late reply, typically this is a result of a plugin conflict, Try disabling your plugins. If that resolves the issue, reactivate each one individually until you find the cause.
    Although another reason could be because the “layout” option is turned off, try going to “screen options” at the top of your page, and then checking “layout”
    2019-01-18-225944

    Best regards,
    Mike

    in reply to: Enfold Table error #1055777

    Hi,
    Please see our documentation about Using special characters we have a custom plugin to help solve this issue.

    Best regards,
    Mike

    in reply to: Font Issues – #1055768

    Hi,
    Sorry for the late reply, I was able to correct the footer and socket text font by un-checking the footer and socket options on your underline advanced styling:
    2019-01-18-213354
    although I can’t explain why that was causing the error and I was not able to reproduce the error on my localhost.
    Did you start with the “Health Demo” for your site?
    Please clear your browser cache and check to confirm that the issue has been corrected.

    Best regards,
    Mike

    in reply to: Countdown buggy. Not showing up in "Comming soon"-Page #1055761

    Hey Maskenzauber,
    Thank you for the video and the shortcode, I tested it on my localhost and found why it was not working, then I referred back to your video to confirm:
    2019-01-18-204031
    the element only works if you set the date in the future, right now it’s set for 2016

    Best regards,
    Mike

    Hi,
    Thank you for the login, I added this css to your site to make this change,
    Please clear your browser cache and check.

    .av-marked-text span.av-rotator-text-single {
    background-color: transparent !important;
    color: #000 !important;
    }
    

    Best regards,
    Mike

    in reply to: Lightbox Image Sizing #1055740

    Hi,
    Sorry the login didn’t work for me. Please see the login I tried in the Private Content area.
    It would be best to also have ftp access when editing the functions.php, because if the site goes down you can still correct the functions.php file via FTP.
    If you can include admin login & ftp access in the Private Content area I could be of more assistance.

    Best regards,
    Mike

    in reply to: Mobile Menu Scrolling and Submenu #1055729

    Hi,
    How long do you want the lines to be on each side of the text?
    I do have a example that worked good using HR’s but I’m not sure how well it will work with the H2
    Please see this solution

    Best regards,
    Mike

    Hi,

    @There_s_art
    thanks for the link to your site, I see that you are using Enfold v4.5.1, and it sounds like the issue that v4.5.2 solved, please update to v4.5.2.
    If you would like help with this then, Please include a admin login & FTP access in the Private Content area, otherwise please let us know if updating solved this for you.

    Best regards,
    Mike

    in reply to: Enfold Theme Update Failed #1055722

    Hi,
    @aalia: Thanks for the admin login, I took a closer look and found that you have a few server setting that need to be addressed:
    2019-01-18-170754
    So first, you can’t update with the plugin above because your “PHP Post Max Size” is too small and WordPress can’t open zip files because the “PHP ZipArchive Extension” is not enabled.
    Then the layerslider could not be working because “PHP Multibyte String Extension” & “PHP Multibyte Regex Functions” are disabled.
    layerslider says this about thouse two:

    The lack of PHP “mbstring” extension can lead to unexpected issues. Contact your server hosting provider and ask them to install/enable this extension.
    The lack of PHP “mbregex” module can lead to unexpected issues. Contact your server hosting provider and ask them to install/enable this module.

    You can see this report at: WordPress > Dashboard > LayerSlider > Options and click “System Status” and look under “Server Settings”
    Please ask your webhost to change:
    PHP Post Max Size to 20mb
    and enable:
    PHP ZipArchive Extension
    PHP Multibyte String Extension
    PHP Multibyte Regex Functions

    After they do this you should be able to follow these instructions to update,
    but if you include your FTP login in the Private Content area, I would be happy to update for you.

    Best regards,
    Mike

    in reply to: Can't remove the debugging info in Enfold 4.5 #1055458

    Hi,
    Thanks for the login, I removed the function from “functions-enfold.php” and moved the code in “functions.php” to right after:

    if(isset($avia_config['use_child_theme_functions_only'])) return;

    2019-01-18-073505
    It is now working correctly, please note that if you ever want to use the Avia Layout Builder Debugger code, it will also go right after the “use_child_theme_functions_only” statement above.

    Best regards,
    Mike

    in reply to: Theme update error #1055455

    Hi,

    @udhoshi

    Typically this error occurs when you are not using the correct zip file to update with.
    From Envato (Theme Forest) when downloading the theme files please use the “Installable WordPress file only” option.
    Downloading-the-wrong-zip
    when you open the zip file you should see the theme files & folders inside, including the style.css, like this:
    2019-01-18-071509
    If this doesn’t help, please include a admin login and ftp access in the private content area of a new thread, so we can be of more assistance. But as this is not your thread your login info and FTP access will not be private if posted here.

    Best regards,
    Mike

    in reply to: Left Sidebar Navigation Indentation #1055451

    Hi,
    Thanks for explaining, Please try this code in the General Styling > Quick CSS field or in the WordPress > Customize > Additional CSS field:

    .sidebar .widget_nav_menu ul:first-child>.current-menu-ancestor {
        box-shadow: 0px 0px 0px 0px rgba(0, 0, 0, 0) !important; 
    }

    To change the font of the parent items, Please try this code in the General Styling > Quick CSS field or in the WordPress > Customize > Additional CSS field:

    li.menu-item-has-children>a {
    font-weight: bolder !important;
    color: red !important;
    }

    please adjust the styling to suit, I included the color red to demonstrate which menu items are effected.
    2019-01-18-064504
    Best regards,
    Mike

    in reply to: Simple Rollover Image Code #1055349

    Hi,
    Thank you for sharing your solution, we will close this now. Thank you for using Enfold.

    For your information, you can take a look at Enfold documentation here
    For any other questions or issues, feel free to start new threads under Enfold sub forum and we will gladly try to help you :)

    Best regards,
    Mike

    in reply to: Left Sidebar Navigation Indentation #1055347

    Hi,
    I took a look at your menu and the first screen capture you posted, in the first image the parent item was moving over to the right,
    such as “civil litigation” and “business law”
    but when I check it with Chrome, Firefox, & Edge, the parent items are not moving. You last image seems to also support this.
    2019-01-17-222205
    Does this mean it’s solved now?

    Best regards,
    Mike

    in reply to: Enfold Theme Update Failed #1055345

    Hi @sk8tertez,
    Please open a new thread so we can assist, and include your admin login in the Private Content area, but as this is not your thread your login info will not be private if posted here.

    Best regards,
    Mike

Viewing 30 posts - 22,981 through 23,010 (of 34,659 total)