Forum Replies Created
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March 27, 2019 at 6:41 am in reply to: Grid breaks up in Google Chrome Version 72.0.3626.119 (Official Build) (64-bit) #1083435
Hi,
Glad to hear, we will close this now. Thank you for using Enfold.For your information, you can take a look at Enfold documentation here
For any other questions or issues, feel free to start new threads under Enfold sub forum and we will gladly try to help you :)Best regards,
MikeMarch 27, 2019 at 6:33 am in reply to: Button (or text with Link) at header top just to left of Search #1083425Hi,
For mobile and tablet devices the page gets the class “avia_mobile” and for desktop the page gets the class “avia_desktop”
so I have changed the script to only show the link when the page has the class “avia_desktop”function event_link(){ ?> <script> (function($){ $(function() { $(document).ready(function(){ if ($("html").hasClass("avia_desktop")) { $('nav.main_menu').prepend('<a class="event-link" href="http://www.google.com">Event Link</a>'); } else { } }); }); })(jQuery); </script> <?php } add_action('wp_footer', 'event_link');Please try this out instead of the other code in the functions.php, but also use the css code as it is still needed.
Thank you for the lunch offer, that is really nice, I’ve been thinking about going there :)Best regards,
MikeHi,
@5ivecanons thank you for the login, I see that you are using Enfold v4.5.3 which had some issues, please update to v4.5.5
I tried creating a test page and saw no errors in the console which is good news. But if updating doesn’t help I would suggest disabling your plugins and re-testing, with all of the changes in WordPress and Enfold there is a possibility that it can cause an issue with a small plugin somehow, isolating it would be our first step.
@eternal626 please also ensure you are using Enfold v4.5.5 & WordPress v5.1.1 and if that doesn’t help please try disabling your plugins also.
Since we now have two similar issues please open a new thread so you can post your admin login info and then post a link to the new thread here so I can find it. Since this is not your thread your login will not be private here.Best regards,
MikeMarch 27, 2019 at 5:44 am in reply to: Clickable elements too close together / Content wider than screen Errors Google #1083394Hi,
Glad to help, I assume we can close this now, but I like to ask. Shall we close this then?Best regards,
MikeHi,
Sorry I didn’t discover what the problem was, it could have been one of the php settings I posted about earlier or how the mod_sec was set up on the server. But nonetheless I have come up with some workarounds for difficult servers. In your case, I uploaded all of the images via ftp and then I edited the import file to import the images from your server instead of ours.
I’m glad it helped unless there is anything else we can help with on this issue, shall we close this then?Best regards,
MikeMarch 27, 2019 at 5:26 am in reply to: Next and previous post arrows missing for The Events Calendar #1083387Hi,
The first page you linked to seems to be a portfolio page. The second page is a events page, on the events page the event plugin uses the elements: tribe-events-nav-previous & tribe-events-nav-next within the tribe-events-footer below the event.<ul class="tribe-events-sub-nav"> <li class="tribe-events-nav-previous"><a href="https://www.naikare.es/taller/enquadernacio-copta-5/"><span>«</span> Enquadernació copta</a></li> <li class="tribe-events-nav-next"></li> </ul>The reason I thought it was hidden with a option was because of this class: tribe-events-visuallyhidden I installed the event calendar on my localhost and created some events and set up the other options so I could assist you.
As you said I could find no option for this and no solution on the event calendar site but I was able to display the prev – next nav with this css:#tribe-events-footer .tribe-events-sub-nav { display: block !important; }
I also tried to find a way to add the avia-post-nav to the event pages but could not.Best regards,
MikeMarch 27, 2019 at 3:51 am in reply to: Enfold 4.5 Theme Update "Update Failed: Download failed. A valid URL was not pro #1083365Hi,
@fchieli if you are using v3.7 there is a good chance that your PHP version is also outdated, that is below v5.6. Please check this and ensure you are using at least v5.6
Another possibility is that when you updated Enfold via FTP you overwrote the theme directory with the new version. This will also crash the site, please ensure the rename the old theme directory (enfold-old) or delete it via ftp and upload the new version in it’s own directory (enfold).Best regards,
MikeHi,
Glad to help, please open a new thread if we can be of more assistance.
For your information, you can take a look at Enfold documentation here
And if there are features that you wish Enfold had, you can request them and vote the requested ones hereBest regards,
MikeHi,
Glad we were able to help, we will close this now. Thank you for using Enfold.For your information, you can take a look at Enfold documentation here
For any other questions or issues, feel free to start new threads under Enfold sub forum and we will gladly try to help you :)Best regards,
MikeHi,
Hey good news, the dev team told me they have worked on an option for the Animated Count Down to add TimeZones, it is a beta feature and they gave me the files to add it I think this might help with your issue.
If you can give me an admin login and FTP access I can add it to your site so you can test it yourself.
They said “the event start dates must be set to the correct timezone”.Best regards,
MikeHi,
Please try this code in the General Styling > Quick CSS field or in the WordPress > Customize > Additional CSS field:@media only screen and (max-width: 767px) { #top.home #av-tab-section-1 > div > div.av-tab-section-inner-container.avia-section-small { width: auto !important; } }If this doesn’t help then please try this solution
Best regards,
MikeHi,
Thank you for the admin login, I see that you have a security plugin, I would recommend disabling it before renaming the themes to test the new version. Since you are having these troubles I would disable all of them to test. Also please ask your webhost what errors have occurred in your server log when you tried renaming the themes. Typically you can tell them about what time you did this and they can find the error in the log, this would be a big help because it is very seldom that doing the steps that I outlined above result in a crash, and the wrong PHP is the only thing I can think of that would cause this, but you already checked this.Best regards,
MikeHi,
@JeromeGray Please open a new thread so we can assist, and include your admin login in the Private Content area, but as this is not your thread your login info will not be private if posted here.
You may post the link to your new thread here so it will be easier for us to find.Best regards,
MikeHi,
Please remove the css and try this instead:@media only screen and (max-width: 767px) { #top.home .avia-icon-grid-container .avia-icongrid-front > .avia-icongrid-inner { padding-bottom: 0 !important; } #top.home .avia-icon-grid-container .avia-icongrid-flipback > .avia-icongrid-inner { padding-top: 0 !important; padding-bottom: 0px !important; } #top.home .avia-icon-grid-container .avia-icongrid-front > .avia-icongrid-inner { padding-top: 20px !important; } #top.home #av_section_5 > .container >.template-page.content { padding: 0px !important; } }Best regards,
MikeHi,
I took a look at “MANUFAKTUR” and found that setting the width to 100% centered the word. It is not behind the icons anymore, but I’m unsure if that is what you want.
T looked at “moebel” and see the opacity is set to 0.5, which is 50% faded. If you want it faded more try 0.3opacity: 0.3;Best regards,
MikeMarch 26, 2019 at 4:37 am in reply to: Possible bug; first entry in masonry posts displays 7px padding #1082961Hi,
This seems to be working:@media only screen and (min-width: 767px) { #top.page-id-21 .av-masonry .isotope a.av-masonry-entry:nth-child(5) { top: 0 !important; } }Best regards,
MikeHi,
Glad to hear you were able to update. For your mobile menu I would need an admin login to take a close look, please provide in the Private Content area below.Best regards,
MikeHi,
I noticed it by testing the site with the Chrome development tools, and testing the different screen sizes. The mobile menu shows until 989px.
This is the css that I see in the dev tools:@media only screen and (max-width: 989px) and (min-width: 768px) .responsive #top .av_mobile_menu_tablet .av-main-nav .menu-item-avia-special { display: block; }It seems to be coming from your autoptimize plugin:
/wp-content/cache/autoptimize/css/autoptimize_e4bda950b220ef938d9c06d7ba9962d5.css
Try checking your Quick CSS or your theme’s custom.cssIs the mobile brake not working for you?
Best regards,
MikeHi,
Thank you for providing a user email, but when I test it I get an error that user is not found, I also don’t have a password.
Please check.
Is your testing environment the same theme and PHP versions?Best regards,
MikeMarch 26, 2019 at 3:31 am in reply to: Button (or text with Link) at header top just to left of Search #1082942Hi,
Thank you, to add the separator on the left, please add this to your css:.avia-menu.av_menu_icon_beside { border-left-width: 1px !important; border-left-style: solid !important; }Best regards,
MikeHi,
Thank you for the login, I imported the Shop Demo and updated your site to v4.5.5
Please clear your browser cache and check.Best regards,
MikeHey Антон,
Sorry for the late reply, I tested this with virustotal.com and got 1/57 for VEX.Webshell which is a false positive for the phpinfo that the system_status.php shows. This is the same for your “Doubt.PHPInfo” so you can rest assured.Best regards,
MikeHey hostworks,
Sorry for the late reply, first please check that your PHP is at least v5.6, then try following these steps to update via FTP:
First download the theme from Theme Forest.
Then open it and extract the “enfold.zip” file and then extract it to your desktop as /enfold/
Then rename to /enfold-new/ and upload the folder to your /wp-content/themes/ folder via FTP or your file manager in your webhost cPanel
Then via FTP or your cPanel file manager, at /wp-content/themes/ rename /enfold/ to /enfold-old/ and rename /enfold-new/ to /enfold/Now your new version is installed, please check your site. If all is well then “Good Job!” If not then reverse the last rename step above and your site will be restored.
If you still have trouble then Please include an admin login & FTP access in the Private Content area so we can assist.
Best regards,
MikeHey cece101,
Sorry for the late reply, I was going to suggest this css to change the mobile brake point:@media only screen and (max-width: 850px) and (min-width: 768px) { .responsive #top .av_mobile_menu_tablet .av-main-nav .menu-item { display: none !important; } .responsive #top .av_mobile_menu_tablet .av-main-nav .menu-item-avia-special { display: block !important; } }But I see that your mobile menu is already starting at 988px and smaller, so I assume you have already found the solution?
Best regards,
MikeHi,
Sorry for the late reply, please check the info in the Private Content area.Best regards,
MikeHey 5ivecanons,
Sorry for the late reply, I have not seen any other post like this, and my localhost is saving correctly so my first thought is a plugin conflict. It sounds like you have not checked this yet by disabling all of the plugins and trying again?
We would like to login, have you created a backup yet, and can we try disabling all of the plugins?
Some webhosts offer a one-click staging site, which may be a good idea so we can test without your site being affected, is this an option?Best regards,
MikeMarch 25, 2019 at 12:16 am in reply to: Button (or text with Link) at header top just to left of Search #1082412Hey clbdcnpafe,
Sorry for the late reply, Try adding this code to the end of your functions.php file in Appearance > Editor:function event_link(){ ?> <script> (function($){ $(function() { $(document).ready(function(){ $('nav.main_menu').prepend('<a class="event-link" href="http://www.google.com">Event Link</a>'); }); }); })(jQuery); </script> <?php } add_action('wp_footer', 'event_link');Then add this css to your Quick CSS:
.event-link { float: left; margin-top: 22px; }Be sure to change the url in the code above to where you want the link to go to.
Best regards,
MikeHi,
Glad to help, as for copying other styles and using them, I wouldn’t say that you can copy css you find and add it to your elements very easily, you would need a little knowledge of css. I would say that if you see this done a few times you will get a sense of how to do it. If you find something else you want to do please let us know and we will assist again.Best regards,
MikeMarch 24, 2019 at 10:24 pm in reply to: Next and previous post arrows missing for The Events Calendar #1082383Hey blancocapell,
Sorry for the late reply, The Events Calendar uses it’s own prev & next navagation at the foot of the page, yours is being hidden via the tribe events css, please look in the Events options to display it or provide an admin login and we can assist.Best regards,
MikeHey Austin1988,
Sorry for the late reply, yes you can update v3.5.1 to v4.5.5 in one go. I don’t believe you will be able to update via the WordPress options, because of the way Theme Forest checks your license. It is different now than it was back in v3.5.1
There is no difference in upgrading with a child theme.So here’s how you will need to upgrade… first download the theme from Theme Forest.
Then open it and extract the “enfold.zip” file and then extract it to your desktop as /enfold/
Then rename to /enfold-new/ and upload the folder to your /wp-content/themes/ folder via FTP or your file manager in your webhost cPanel
Then via FTP or your cPanel file manager, at /wp-content/themes/ rename /enfold/ to /enfold-old/ and rename /enfold-new/ to /enfold/Now your new version is installed, please check your site. If all is well then “Good Job!” If not then reverse the last rename step above and your site will be restored.
One common issue that will cause your site to crash, is if your PHP is older than v5.6, your webhost can check and fix that for you. If you have any problems with these steps, we can help.
Best regards,
Mike -
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