Forum Replies Created

Viewing 30 posts - 22,261 through 22,290 (of 35,297 total)
  • Author
    Posts
  • in reply to: Woocommerce pagination not working #1089858

    Hi,
    Sorry for the late reply, I have taken a look at your page and it looks as though the yith plugin is adding javascript to not show the pagination:
    2019-04-11-232210
    I don’t know much about this plugin, or if it has a setting to allow the pagination, but can you confirm that disabling the plugin allows the pagination to show?

    Best regards,
    Mike

    Hi,
    Sorry for the late reply, I took a look at your site and saw the error. But I also saw that in your performance settings you were merging your css, so I disabled this and cleared my browser cache and then reloaded your site. Now when loading any language the css is correct. Please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: disable showing old posts (events) in post slider #1089850

    Hi,
    Sorry, so if I understand correctly the /agenda page should not show past dates, or is the /agenda page manually “offseted” and the homepage is not “offseted” and should not show the past events?
    To not show past events, please see this solution

    Best regards,
    Mike

    in reply to: Menu design: 4 or 5 columns #1089847

    Hi,
    Sorry, I’m having a hard time getting your css back to showing 3 columns, I assumed that just removing the css that I last recommended would have restored your 3 columns so I could try again, but it doesn’t.

    .html_header_top #top .av_menu_left .main_menu .menu li ul ul {
        left: -670px !important; 
    }

    Was some other css removed when this was added? Can you restore it back to your 3 columns?
    The original css I posted only creates 2 columns.

    Best regards,
    Mike

    in reply to: Realisierung und Programmierung #1089840

    Hi,
    Sorry, but this customization of the element is more than what we can provide within our scope here. It is not some css changes, it is quite a change and customization in the element.
    But if you really want this I’m sure you can hire a freelancer that can do it for you. We can recommend Codeable for their experience and expertise with Enfold. Please follow the link to discuss your project and time frame with them.

    Best regards,
    Mike

    in reply to: update enfold 3.8.4 to 4.5 #1089833

    Hi,
    Thank you for the FTP access, I renamed your current theme to “enfold-old” then I renamed your new one to “enfold” and checked that your site is working correctly. Please also check for yourself.
    Once you are happy you, (or I) can delete the “enfold-old” via ftp, (not the WP theme page)
    Should for some reason you wish to roll-back to the old version, it’s easy to do, simply rename the new “enfold” to “enfold-new” via ftp and then rename “enfold-old” to “enfold” then refresh your page.

    Best regards,
    Mike

    in reply to: Masonry hover effect – change on specific page #1089830

    Hi,
    Thank you for the login, unfortunately I couldn’t edit your css because I don’t have admin access. It would be much better to remove the custom css than to try to overwrite it.
    So for the animation you want to remove, I assume that we are talking about the shrinking red background color on hover. Correct?

    Best regards,
    Mike

    in reply to: Icon list (large size icons) – change size #1089828

    Hi,
    Thanks, I edited the file for you and the icons seem to be working correctly now.
    I checked the page in the Private Content area, but please also check any other pages that were experiencing this issue.

    Best regards,
    Mike

    in reply to: scrolling not jumping #1089825

    Hi,
    I have taken a look and what I see is that you have 2 one half columns for the top of the page, and then you are moving the images position, such as “left: 280px”
    What I would recommend is creating 3 one third columns so the crosses are more naturally where you wanted them. Or you could try one full width column and “float” one cross to the left and one to the right. You can ensure that they stay in a single row by making them “display: inline-block” Either way they will each stay to the edge of the screen without moving their “position”.
    Try making a test page with just the top elements so you can try this out, and let us know if you want some help with the css to achieve this.

    Best regards,
    Mike

    in reply to: Icon list (large size icons) – change size #1089535

    Hi,
    This will be added to the next update, so we just need to add it directly to the file.
    I can add it for you but I will need FTP access, please include in the Private Content area.

    Best regards,
    Mike

    in reply to: Remove Sub-Menu in Footer Socket Only #1089409

    Hi,
    I have checked again on my device but it is not showing for me. Please see the screenshot in Private Content area.
    I assume that you have tried clearing your browser cache, but it looks like you are using an iPhone, I believe the cache is a little trickier to clear. Please see these steps.
    I’m using Android.

    Best regards,
    Mike

    in reply to: Icon list (large size icons) – change size #1089400

    Hi,
    Thank you for the link, the dev team has found the issue, please try this solution

    Best regards,
    Mike

    in reply to: scrolling not jumping #1089397

    Hi,
    The code (deactivate_layerslider) to disable the layerslider is a function which is also known a “theme support” when this “theme support” is in place the layerslider is not activate, so you want to remove it.
    Thus the statement: “remove the theme support – deactivate_layerslider – to activate it”
    But unfortunately the 3 rd option deletes the layerslider files at \enfold\config-layerslider so they will need to be added again via FTP. I have tried looking back but I don’t see the FTP access in this thread, if you add the ftp access I can assist.

    Best regards,
    Mike

    in reply to: Error on productvariations and more (only Enfold) #1089396

    Hi,
    That is great news.

    Best regards,
    Mike

    in reply to: update enfold 3.8.4 to 4.5 #1089374

    Hi,
    Glad to hear you found the correct download, but to assist further we will need an admin login and ftp access. It would also help if we can see the theme file you downloaded from Theme Forest. Have you already uploaded it or can link to it via dropbox?

    Best regards,
    Mike

    in reply to: mini cart on mobile #1089366

    Hi,
    I took a closer look at this and expected to find a filter to change the $wc_get_cart_url but the ones I found didn’t work. But I was able to remove the cart icon link with this script in the functions.php:

    function custom_script(){
      ?>
      <script>
    (function($){
      $(document).ready(function(){
      $('a.cart_dropdown_link').removeAttr('href');
      });
      })(jQuery);
    </script>
    <?php
    }
    add_action('wp_footer', 'custom_script');

    This allowed the other buttons in the drop down to continue to work
    Please give this a try.

    Best regards,
    Mike

    in reply to: Weird page loading behavior #1089315

    Hi,
    Thanks for the video, I do see a loading lag. I will ask the rest of the team for their thoughts on what could be causing this.

    Best regards,
    Mike

    in reply to: Code block breaking after page update #1088995

    Hi,
    Glad to hear, I assume we can close this now, but I like to ask first. Shall we close this then?

    Best regards,
    Mike

    in reply to: Change Phone Text Color on Mobile only #1088993

    Hi,
    Glad we were able to help, we will close this now. Thank you for using Enfold.

    For your information, you can take a look at Enfold documentation here
    For any other questions or issues, feel free to start new threads under Enfold sub forum and we will gladly try to help you :)

    Best regards,
    Mike

    in reply to: Parent Pages #1088991

    Hi,
    I see that you are using the new “Block Editor” WordPress has moved some of the settings around, please try going to your theme settings and under the “Maintenance Mode” setting you will find the “Select Your Editor” setting, select “use WP classic editor”

    Best regards,
    Mike

    in reply to: Error on productvariations and more (only Enfold) #1088983

    Hi,
    Good news, the dev team has found the error. Please try replacing this file:
    /enfold/framework/js/avia_recaptcha.js
    with the version in the Private Content area.
    Then clear your browser cache and any cache plugin a couple of times and check.

    Best regards,
    Mike

    Hi,

    @norm4u
    The error 500 is an Internal Server Error, I tried to work around this by updating your site via FTP, which typically works.
    But I found that your child theme has an old header.php that is not supported and I believe it is causing the crash.
    But when I examine your header.php it looks as though it contains a custom filter for displaying your shop pages so you will need to either remove the header.php or add your custom code to a up-to-date header.php.
    I have uploaded the updated theme as “enfold-new” after you correct the header.php you can rename your current parent theme folder (“enfold”) to “enfold-old” via ftp, and then rename “enfold-new” to “enfold” and then see if your site loads correctly. If it should crash the via FTP switch the names back and your site will load again as before.
    I will do this for you if you wish, but you will have to decide how to address the header.php

    Best regards,
    Mike

    in reply to: Realisierung und Programmierung #1088968

    Hi,
    I’m sorry I missed that part, I was looking at how the text slid up on hover, not how another element “unfolded” below on click.
    So examining the code of the page reveals that this was created with ACF custom post type and uses custom javascript to change the visibility of the unfolded sections.
    Unfortunately, I was not able to find a code snippet or tutorial on creating this page or element, but it is quite nice.
    My recommendation is to examine the page and try to reverse engineer it as html and add it to a code block, but I can’t assist in creating the ACF custom post type or rewriting our masonry element to perform this.
    Sorry I was not more help.

    Best regards,
    Mike

    in reply to: Menu design: 4 or 5 columns #1088965

    Hi,
    Unfortunately I don’t have access to edit the css, I get this error message:
    “Sie sind leider nicht berechtigt, auf diese Seite zuzugreifen.”
    Please remove the css I posted earlier, but leave your column css, so I can test again.
    I’m surprised that this occurred, because when I was testing yesterday my css didn’t seem to break your columns.

    Best regards,
    Mike

    in reply to: scrolling not jumping #1088962

    Hi,
    I took a look at your site and see that for some reason the layerslider was deactivated, you will need to activate it:
    2019-04-09-231341
    It is normally activated by default.

    Best regards,
    Mike

    in reply to: Remove Sub-Menu in Footer Socket Only #1088960

    Hi,
    Thanks for your feedback, Please try adding this code in the General Styling > Quick CSS field or in the WordPress > Customize > Additional CSS field:

    .widget_nav_menu ul ul {
        display: none !important; 
    }

    Best regards,
    Mike

    Hi,
    This is happening because the image is wrapped in a link and adding padding or margin to the image has increased the size of the link. To solve this please remove your css adding the 4em padding, and then add a custom class to the paragraph that the image is in, so your structure is like this:
    2019-04-09-224049

    <p class="image"> ... </p>

    Then add this css to your quick css, which will add the padding for your new paragraph class and remove the padding and margin from your image.

    p.image {
        display: flex;
        justify-content: center;
        padding: 4em;
    }
    p > a > img {
    padding: 0px !important;
    margin: 0px !important;
    }

    Best regards,
    Mike

    in reply to: Icon List issue #1088955

    Hi,
    Thanks, I have added the code from the post, but I don’t see a change in the bullets and I can’t reproduce on my localhost. But adding the css above to your Quick CSS did work. Please clear your browser cache and check.
    Please feel free to adjust to suit.

    Best regards,
    Mike

    in reply to: Icon list (large size icons) – change size #1088951

    Hi,
    Thank you for your feedback, I see that each page has a different color for the icons that match the header color. On the first page: /information-security-awareness-training-healthcare all of the icons are the same color, but on the second page: /phishing-awareness-training-for-employees the lower icons are gray like you wrote about.
    When I look at the code of the page I see that the color is there but there is an extra “style” which is breaking the code of the page.
    I also don’t see the “debugging” code on the page, which is code telling us which version of Enfold you are using and other important info, and your page code looks compressed. So I believe you are using the Autoptimize plugin and you are striping our debugging code from the page.
    So please disable all plugins and clear your site cache and server cache and also disable your theme performance css merging, and see if this solves.
    If not we will need the admin login so we can try.

    Best regards,
    Mike

    in reply to: Warning message and User name #1088947

    Hi,
    Ok thank you, but unfortunately, since I don’t see the warning and you don’t see the warning, I really don’t see how I can help.
    If something changes and you believe we can be of assistance, then please let us know.

    Best regards,
    Mike

Viewing 30 posts - 22,261 through 22,290 (of 35,297 total)