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Viewing 30 posts - 21,421 through 21,450 (of 34,222 total)
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  • in reply to: Generated Shortcode STILL DOES NOT WORK #1082356

    Hey Michael,
    I believe this is a duplicate response, as I posted in another thread, I’m sorry closing it was my mistake due to other people posting that the solution was successful. I have re-opened it as requested in a duplicate thread. Sorry but opening multiple threads on the same issue doesn’t help us assist you.
    I will not close this duplicate thread, but I ask that we focus on the threads that we have been working on.

    Best regards,
    Mike

    in reply to: add image at the end of the menu #1082341

    Hi,
    Sorry for the late reply, please see this answer. Also this codepen has some good examples.
    Please include a url to your site so we can assist better with applying one of these solutions.

    Best regards,
    Mike

    in reply to: Change mobile padding icon grid #1082337

    Hi,
    Sorry for the late reply, for your question about deleting your old css in the theme, please try the Theme setting at the bottom of the performance page, it will look like this:
    2019-03-24-130217
    This will remove all but the most current files, I would not recommend deleting them in ftp because then you would have no styling for your site.
    For your question about removing the spacing of your icon grid, I assume the section is in the screenshot I posted in the Private Content area. For this try this css:

    @media only screen and (max-width: 767px) {
    #top.home .avia-icon-grid-container .avia-icongrid-front > .avia-icongrid-inner {
      padding-bottom: 0 !important; 
    }
    #top.home .avia-icon-grid-container .avia-icongrid-front > .avia-icongrid-inner {
      padding-top: 20px !important; 
    }
    #top.home #av_section_5 > .container >.template-page.content {
    padding: 0px !important;
    }
    }

    Best regards,
    Mike

    in reply to: Element text editor buttons scroll off page #1082325

    Hey gatehealing,
    Sorry for the late reply, I assume that you are describing the “default” or “classic” editor toolbar, I took a look in our github issues and didn’t find this, but in testing on my localhost I could recreate the error once out of five tries in Firefox.
    I take it that you are experiencing this much more, I found that if you enable “Distraction Free Writing” Ctrl+Shift+F (on Windows) or Command+Shift+F (on a Mac) after you click in the text area the toolbar will be fixed at the top of the screen. Please give this a try.

    Best regards,
    Mike

    Hi,
    Sorry for the late reply, I have read back through your posts and I believe that I understand and I will try to help.
    So on the page in the Private Content area, I see the first item has the “top” position of 7px.
    Please try this code in the General Styling > Quick CSS field or in the WordPress > Customize > Additional CSS field:

    @media only screen and (min-width: 767px) { 
    #top.page-id-21 .av-masonry .isotope a#av-masonry-1-item-211 {
    top: 0 !important; 
    }
    }
    @media only screen and (min-width: 481px) and (max-width: 766px) { 
    #top.page-id-21 .av-masonry .isotope a#av-masonry-1-item-276 {
    top: 0 !important; 
    }
    }
    

    Best regards,
    Mike

    Hi,

    @Cherryadvertising
    Sure, I will need FTP access, since this is not your thread, I would recommend opening a new one to add your ftp & admin login and password, because it’s not private here. Please post a link to your new thread here so I can find it.

    Best regards,
    Mike

    Hi,
    Glad we were able to help, we will close this now. Thank you for using Enfold.

    For your information, you can take a look at Enfold documentation here
    For any other questions or issues, feel free to start new threads under Enfold sub forum and we will gladly try to help you :)

    Best regards,
    Mike

    Hi,
    Thank you for the link and the screenshot, when I test your merged css file I get a 200 code, which means it’s loading correctly, I also get a load time of 39ms in my Chrome browser, which is quite different from the Google tool 1530ms. Yet I did another test and got 218ms for the file based on a average of 3 tests. You can disable the merging in the performance settings and test the results, but I would say the differences are due to our location from the server and the state of the server at the time, and not the state of the file.
    I hope this helps clear this up.

    Best regards,
    Mike

    in reply to: Picture and text zoom on smartphone #1082252

    Hi,
    If I understand your request correctly, you want the breadcrumb items to have a 48px padding top & bottom for mobile so it can be clickable.
    Unfortunately for mobile, this blows up the breadcrumbs to take over 330px in height, which is quite large. I was able to give it a compromise of 6px that will still fit in the same area and give it some space, if your breadcrumbs were less then 48px might be reasonable. In my experience, when I click on a group of links on my mobile device, my device zooms in a little to allow me to choose the link I want to click. But I’m using Android. I also, as a user, don’t look to breadcrumbs as a navagation tool, typically there are other links on a page that points to where I wish to go. So I submit that what you are seeing is not a error, but a suggestion. But this is up to you.
    Please try this css for the 6px size on mobile:

    @media only screen and (max-width: 767px) { 
    .breadcrumb-trail a,.breadcrumb span {
    margin-top: 6px !important;
    margin-bottom: 6px !important;
    }
    }

    Please compare it with this css for 48px:

    @media only screen and (max-width: 767px) { 
    .breadcrumb-trail a,.breadcrumb span {
    margin-top: 48px !important;
    margin-bottom: 48px !important;
    }
    .title_container {
    min-height: 332px !important; 
    }
    }

    Please use the url in the Private Content area to test with.
    I know we are in different languages, so I hope you understand that I’m only trying to help :)

    Best regards,
    Mike

    Hi,

    @cherryadvertising
    , I was waiting to hear from you that you have updated the theme and checked again. As in my post above. For your version there was a few issues such as your first one and this one which was corrected in v4.5.5
    I recommend updating and expect these to be cleared up.

    Best regards,
    Mike

    in reply to: Gradients (buttons and text) #1082200

    Hi,
    First you will want to ensure that your custom classes enabled in the theme options at: Enfold Theme Options > Layout Builder > Show element options for developers:
    2019-03-23-180232
    Then we will add this style to a X-large enfold button, so add your button to the page in the Advanced Layout Builder:
    2019-03-23-180517
    Then add the custom class to the button:

    btn

    2019-03-23-190948
    Then we will add the button css to the Enfold Theme Options > General Styling > Quick CSS field

    #top .main_color .btn a.avia-button.avia-color-theme-color {
         color: rgba(255,255,255,0.9) !important; 
         border-radius: 50px !important; 
         background: linear-gradient(-45deg, #FFA63D, #FF3D77, #338AFF, #3CF0C5) !important;
         border-color: transparent !important; 
         background-size: 600% !important; 
         animation: anime 16s linear infinite; 
    }
    
     @keyframes anime {
       0% {
         background-position: 0% 50%;}
       50% {
         background-position: 100% 50%;}
       100% {
         background-position: 0% 50%;}
    }
    

    Results:
    2019-03-23-190706

    Best regards,
    Mike

    in reply to: Propose addition to CSS for headers #1082197

    Hi,
    We will close this now. Thank you for using Enfold.

    For your information, you can take a look at Enfold documentation here
    For any other questions or issues, feel free to start new threads under Enfold sub forum and we will gladly try to help you :)

    Best regards,
    Mike

    Hey Mike,
    Sorry for the late reply, but I couldn’t login because your firewall blocked me. We have released an update v4.5.5 which has solved many issues, please ensure that you try to update and see if that solves your issue.

    Best regards,
    Mike

    Hey joserve,
    Sorry for the late reply, but glad that the update solved your issue. Please let us know if there is anything else we can assist with.

    Best regards,
    Mike

    in reply to: Added support #1082192

    Hey ross,
    Sorry for the late reply, We would be happy to help with your issues, but we would ask that you purchase our support though Theme Forest. Theme Forest handles all of our licenses and sales.
    Please see Extending and Renewing Item Support for more about our support and pricing. I assume that you don’t have access to the account that your license is sold to, so if you click the “submit a request” at the bottom of the page a Theme Forest staff will be able to assist.

    I see that you are using v3.6.1, which is quite old, we are at v4.5.5 now. I would recommend purchasing a new license and theme because you will get our latest version of Enfold that will work with the latest version of WordPress, but you will also be able to take advantage of our included 6 months of support which is a great value. I would also recommend adding the one time offer you will get on the order page to upgrade to a full year on support for only $18, that is a big savings.
    Please read more about this offer here.

    Thank you and we look forward to assisting you.

    Best regards,
    Mike

    in reply to: Separator / Whitespace element default #1082186

    Hey tcnolan7,
    Sorry for the late reply, if I understand correctly you would like the default option to be the “whitespace” so they would not need to use the drop down option to choose it:
    2019-03-23-165030
    If you edit \enfold\config-templatebuilder\avia-shortcodes\hr\hr.php on line 72, replace:

    "std" 	=> "default",

    with

    "std" 	=> "invisible",

    and save.
    If you follow the instructions here, you can add it to a child theme so the change won’t be lost to updates.

    Best regards,
    Mike

    in reply to: Logo won't display-figured it out #1082183

    Hey onlyhuman141,
    Sorry for the late reply, glad to hear you figured it out. Please let us know if there is anything else we can help with.

    Best regards,
    Mike

    in reply to: Icon Box Custom Color Hover Effect #1082182

    Hey danieloliverio,
    Sorry for the late reply, Please try this code in the General Styling > Quick CSS field or in the WordPress > Customize > Additional CSS field:

    .icon-red-hover a.iconbox_icon:hover {
    background-color: red !important;
    }
    .icon-red-hover a.iconbox_icon:hover:before {
    color: #fff !important;
    }

    Best regards,
    Mike

    Hey bramandelhofs,
    Sorry for the late reply, I have looked at both of your pages and the YouTube videos are working as a background auto play for desktop and show a fallback image for mobile. Did you already find a solution for this?

    Best regards,
    Mike

    in reply to: Remove border below page header #1082179

    Hey williamslyd,
    Please try this code in the General Styling > Quick CSS field or in the WordPress > Customize > Additional CSS field:

    #top.author-31 span.author-extra-border {
    display: none !important;
    }

    Best regards,
    Mike

    in reply to: Layer Slider not showing in enfold theme #1082178

    Hi,
    Sorry for the late reply, I tried adding your layerslider to a new test page and it shows well.
    Please see the link in the Private Content area.
    I then created a copy (template) of your homepage and added it to the test page with the layerslider and it worked also.
    I also found no errors in the console for the page, please check.

    Best regards,
    Mike

    in reply to: Full width colour section leaves gap at top of page #1082177

    Hey mikegrace78,
    Please try this code in the General Styling > Quick CSS field or in the WordPress > Customize > Additional CSS field:

    .avia-full-stretch {
        margin-top: -8px !important; 
    }

    The small header text looks normal to me in Chrome, what browser are you using?

    Best regards,
    Mike

    in reply to: Search results #1082174

    Hi,
    Thank you for confirming, please include the function here to enhance the Relevanssi plugin with the advanced layout builder elements.

    Or try going to the page and at the very top of the page look for “screen options” click that to open it and look for the “excerpt” option and click it.
    This will open a new box at the bottom of the page, in that box enter the plain text of all of the links, not as links.
    This text box will be more searchable for workpress than the tab section and will not show on your page.

    Best regards,
    Mike

    in reply to: Propose addition to CSS for headers #1082172

    Hi,
    Oh I see, well thank you for that, I was checking it like it was an issue.
    Sorry, I’m just trying to catch up on all of these requests :)
    Thanks again, I assume we can close this now?

    Best regards,
    Mike

    in reply to: Enfold Demo Import #1082170

    Hi,

    @webfacile
    , it gets a little confusing when people start posting on someone elses thread.
    Please check your PHP settings to see if the secure options are activated.
    “allow_url_fopen, “allow_url_include” and “register_globals” are “off”
    Try turning these “on”.

    If that doesn’t help then I could assist is installing the demo, if it is a new install and I can reset the site. Whenever demos are imported it overrides the current settings and content. You want to install the “Shop Demo” correct?
    I will need admin login & ftp access to install it.
    2019-03-23-145244

    You wrote the “default shop” above, if you mean the “Default Demo” then it probably installed correctly because it doesn’t include all of the images.
    2019-03-23-145848

    Best regards,
    Mike

    in reply to: IMAGES NOT LOADING TO MEDIA LIBRARY #1082168

    Hi,
    Thank you for the login, I tested 3 images:
    800×533
    1600×1066
    2272×1514
    The first two worked fine, I last one didn’t. It seems that the size has a bearing on the thumbnails showing, but I was not able to reproduce this on my install, so I would say it has to do with your server. You could ask GoDaddy if the server log shows an error for why this is occurring, but it is strange because it’s only on the thumbnails, the images are uploading.
    You could also try the Force Regenerate Thumbnails plugin to see if that helps.

    Best regards,
    Mike

    in reply to: Contact form(s) spam #1082160

    Hi,
    Sorry for the late reply, our built-in google recaptcha has been improved with the latest version 4.5.5, I see that you are using v4.4.1 please try updating. But there are also many tools available to spammers that help them by-pass google recaptcha, so another option for you would be to use the contact 7 plugin with the honeypot addon. We have had many positive reports from users that were “under attack” from spam and this helped a lot.

    Best regards,
    Mike

    in reply to: Propose addition to CSS for headers #1082157

    Hi,
    Sorry for the late reply, I took a look at your page and found that the css was un-commented and working correctly, the top margin of the h4 when it follows h3 is 1.5em or 27px
    2019-03-23-131133
    I’m not sure how your css was not working for you?

    Best regards,
    Mike

    in reply to: Custom CSS for a specific mega menu column/block #1082156

    Hi,
    Sorry for the late reply, as I understand you would like this only on the “Blog” item, Please try this code in the General Styling > Quick CSS field or in the WordPress > Customize > Additional CSS field:

    #menu-item-7952 {
        background-color: #f5f7f7!important;
        border-left: 2px solid #0d2c40!important;
        box-shadow: 0px 8px 24px rgba(0,0,0,.13) !important; 
    }
    #menu-item-7952 > ul {
        background-color: #f5f7f7!important;
    }

    Please see the screenshot in Private Content area.

    Best regards,
    Mike

    in reply to: Disable Mouse Scroll Changing Values on Number Fields. #1082155

    Hey fundaccess,
    Sorry for the late reply, it may be possible, but the scroll of a field in focus is a default action. Can you link to the page you what to change this on so we can test?

    Best regards,
    Mike

Viewing 30 posts - 21,421 through 21,450 (of 34,222 total)