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Hey Michael,
I believe this is a duplicate response, as I posted in another thread, I’m sorry closing it was my mistake due to other people posting that the solution was successful. I have re-opened it as requested in a duplicate thread. Sorry but opening multiple threads on the same issue doesn’t help us assist you.
I will not close this duplicate thread, but I ask that we focus on the threads that we have been working on.Best regards,
MikeHi,
Sorry for the late reply, please see this answer. Also this codepen has some good examples.
Please include a url to your site so we can assist better with applying one of these solutions.Best regards,
MikeHi,
Sorry for the late reply, for your question about deleting your old css in the theme, please try the Theme setting at the bottom of the performance page, it will look like this:

This will remove all but the most current files, I would not recommend deleting them in ftp because then you would have no styling for your site.
For your question about removing the spacing of your icon grid, I assume the section is in the screenshot I posted in the Private Content area. For this try this css:@media only screen and (max-width: 767px) { #top.home .avia-icon-grid-container .avia-icongrid-front > .avia-icongrid-inner { padding-bottom: 0 !important; } #top.home .avia-icon-grid-container .avia-icongrid-front > .avia-icongrid-inner { padding-top: 20px !important; } #top.home #av_section_5 > .container >.template-page.content { padding: 0px !important; } }Best regards,
MikeHey gatehealing,
Sorry for the late reply, I assume that you are describing the “default” or “classic” editor toolbar, I took a look in our github issues and didn’t find this, but in testing on my localhost I could recreate the error once out of five tries in Firefox.
I take it that you are experiencing this much more, I found that if you enable “Distraction Free Writing” Ctrl+Shift+F (on Windows) or Command+Shift+F (on a Mac) after you click in the text area the toolbar will be fixed at the top of the screen. Please give this a try.Best regards,
MikeMarch 24, 2019 at 6:04 pm in reply to: Possible bug; first entry in masonry posts displays 7px padding #1082272Hi,
Sorry for the late reply, I have read back through your posts and I believe that I understand and I will try to help.
So on the page in the Private Content area, I see the first item has the “top” position of 7px.
Please try this code in the General Styling > Quick CSS field or in the WordPress > Customize > Additional CSS field:@media only screen and (min-width: 767px) { #top.page-id-21 .av-masonry .isotope a#av-masonry-1-item-211 { top: 0 !important; } } @media only screen and (min-width: 481px) and (max-width: 766px) { #top.page-id-21 .av-masonry .isotope a#av-masonry-1-item-276 { top: 0 !important; } }Best regards,
MikeMarch 24, 2019 at 5:24 pm in reply to: Enfold 4.5 Theme Update "Update Failed: Download failed. A valid URL was not pro #1082267Hi,
@Cherryadvertising Sure, I will need FTP access, since this is not your thread, I would recommend opening a new one to add your ftp & admin login and password, because it’s not private here. Please post a link to your new thread here so I can find it.Best regards,
MikeMarch 24, 2019 at 5:17 pm in reply to: fullscreen image slider element caption frame background color #1082264Hi,
Glad we were able to help, we will close this now. Thank you for using Enfold.For your information, you can take a look at Enfold documentation here
For any other questions or issues, feel free to start new threads under Enfold sub forum and we will gladly try to help you :)Best regards,
MikeMarch 24, 2019 at 5:04 pm in reply to: Clickable elements too close together / Content wider than screen Errors Google #1082259Hi,
Thank you for the link and the screenshot, when I test your merged css file I get a 200 code, which means it’s loading correctly, I also get a load time of 39ms in my Chrome browser, which is quite different from the Google tool 1530ms. Yet I did another test and got 218ms for the file based on a average of 3 tests. You can disable the merging in the performance settings and test the results, but I would say the differences are due to our location from the server and the state of the server at the time, and not the state of the file.
I hope this helps clear this up.Best regards,
MikeHi,
If I understand your request correctly, you want the breadcrumb items to have a 48px padding top & bottom for mobile so it can be clickable.
Unfortunately for mobile, this blows up the breadcrumbs to take over 330px in height, which is quite large. I was able to give it a compromise of 6px that will still fit in the same area and give it some space, if your breadcrumbs were less then 48px might be reasonable. In my experience, when I click on a group of links on my mobile device, my device zooms in a little to allow me to choose the link I want to click. But I’m using Android. I also, as a user, don’t look to breadcrumbs as a navagation tool, typically there are other links on a page that points to where I wish to go. So I submit that what you are seeing is not a error, but a suggestion. But this is up to you.
Please try this css for the 6px size on mobile:@media only screen and (max-width: 767px) { .breadcrumb-trail a,.breadcrumb span { margin-top: 6px !important; margin-bottom: 6px !important; } }Please compare it with this css for 48px:
@media only screen and (max-width: 767px) { .breadcrumb-trail a,.breadcrumb span { margin-top: 48px !important; margin-bottom: 48px !important; } .title_container { min-height: 332px !important; } }Please use the url in the Private Content area to test with.
I know we are in different languages, so I hope you understand that I’m only trying to help :)Best regards,
MikeMarch 24, 2019 at 3:43 pm in reply to: Enfold 4.5 Theme Update "Update Failed: Download failed. A valid URL was not pro #1082245Hi,
@cherryadvertising, I was waiting to hear from you that you have updated the theme and checked again. As in my post above. For your version there was a few issues such as your first one and this one which was corrected in v4.5.5
I recommend updating and expect these to be cleared up.Best regards,
MikeHi,
First you will want to ensure that your custom classes enabled in the theme options at: Enfold Theme Options > Layout Builder > Show element options for developers:

Then we will add this style to a X-large enfold button, so add your button to the page in the Advanced Layout Builder:

Then add the custom class to the button:btn
Then we will add the button css to the Enfold Theme Options > General Styling > Quick CSS field#top .main_color .btn a.avia-button.avia-color-theme-color { color: rgba(255,255,255,0.9) !important; border-radius: 50px !important; background: linear-gradient(-45deg, #FFA63D, #FF3D77, #338AFF, #3CF0C5) !important; border-color: transparent !important; background-size: 600% !important; animation: anime 16s linear infinite; } @keyframes anime { 0% { background-position: 0% 50%;} 50% { background-position: 100% 50%;} 100% { background-position: 0% 50%;} }Best regards,
MikeHi,
We will close this now. Thank you for using Enfold.For your information, you can take a look at Enfold documentation here
For any other questions or issues, feel free to start new threads under Enfold sub forum and we will gladly try to help you :)Best regards,
MikeMarch 23, 2019 at 11:43 pm in reply to: Editor has white text on new post add, and can't switch ti text editor #1082196Hey Mike,
Sorry for the late reply, but I couldn’t login because your firewall blocked me. We have released an update v4.5.5 which has solved many issues, please ensure that you try to update and see if that solves your issue.Best regards,
MikeMarch 23, 2019 at 11:39 pm in reply to: AV_CONTACT inserted into a widget not working on a single post #1082193Hey joserve,
Sorry for the late reply, but glad that the update solved your issue. Please let us know if there is anything else we can assist with.Best regards,
MikeHey ross,
Sorry for the late reply, We would be happy to help with your issues, but we would ask that you purchase our support though Theme Forest. Theme Forest handles all of our licenses and sales.
Please see Extending and Renewing Item Support for more about our support and pricing. I assume that you don’t have access to the account that your license is sold to, so if you click the “submit a request” at the bottom of the page a Theme Forest staff will be able to assist.I see that you are using v3.6.1, which is quite old, we are at v4.5.5 now. I would recommend purchasing a new license and theme because you will get our latest version of Enfold that will work with the latest version of WordPress, but you will also be able to take advantage of our included 6 months of support which is a great value. I would also recommend adding the one time offer you will get on the order page to upgrade to a full year on support for only $18, that is a big savings.
Please read more about this offer here.Thank you and we look forward to assisting you.
Best regards,
MikeHey tcnolan7,
Sorry for the late reply, if I understand correctly you would like the default option to be the “whitespace” so they would not need to use the drop down option to choose it:

If you edit \enfold\config-templatebuilder\avia-shortcodes\hr\hr.php on line 72, replace:"std" => "default",with
"std" => "invisible",and save.
If you follow the instructions here, you can add it to a child theme so the change won’t be lost to updates.Best regards,
MikeHey onlyhuman141,
Sorry for the late reply, glad to hear you figured it out. Please let us know if there is anything else we can help with.Best regards,
MikeHey danieloliverio,
Sorry for the late reply, Please try this code in the General Styling > Quick CSS field or in the WordPress > Customize > Additional CSS field:.icon-red-hover a.iconbox_icon:hover { background-color: red !important; } .icon-red-hover a.iconbox_icon:hover:before { color: #fff !important; }Best regards,
MikeMarch 23, 2019 at 10:35 pm in reply to: Latest update to 4.5.5 breaks YouTube video in slider option #1082181Hey bramandelhofs,
Sorry for the late reply, I have looked at both of your pages and the YouTube videos are working as a background auto play for desktop and show a fallback image for mobile. Did you already find a solution for this?Best regards,
MikeHey williamslyd,
Please try this code in the General Styling > Quick CSS field or in the WordPress > Customize > Additional CSS field:#top.author-31 span.author-extra-border { display: none !important; }Best regards,
MikeHi,
Sorry for the late reply, I tried adding your layerslider to a new test page and it shows well.
Please see the link in the Private Content area.
I then created a copy (template) of your homepage and added it to the test page with the layerslider and it worked also.
I also found no errors in the console for the page, please check.Best regards,
MikeHey mikegrace78,
Please try this code in the General Styling > Quick CSS field or in the WordPress > Customize > Additional CSS field:.avia-full-stretch { margin-top: -8px !important; }The small header text looks normal to me in Chrome, what browser are you using?
Best regards,
MikeHi,
Thank you for confirming, please include the function here to enhance the Relevanssi plugin with the advanced layout builder elements.Or try going to the page and at the very top of the page look for “screen options” click that to open it and look for the “excerpt” option and click it.
This will open a new box at the bottom of the page, in that box enter the plain text of all of the links, not as links.
This text box will be more searchable for workpress than the tab section and will not show on your page.Best regards,
MikeHi,
Oh I see, well thank you for that, I was checking it like it was an issue.
Sorry, I’m just trying to catch up on all of these requests :)
Thanks again, I assume we can close this now?Best regards,
MikeHi,
@webfacile, it gets a little confusing when people start posting on someone elses thread.
Please check your PHP settings to see if the secure options are activated.
“allow_url_fopen, “allow_url_include” and “register_globals” are “off”
Try turning these “on”.If that doesn’t help then I could assist is installing the demo, if it is a new install and I can reset the site. Whenever demos are imported it overrides the current settings and content. You want to install the “Shop Demo” correct?
I will need admin login & ftp access to install it.

You wrote the “default shop” above, if you mean the “Default Demo” then it probably installed correctly because it doesn’t include all of the images.

Best regards,
MikeHi,
Thank you for the login, I tested 3 images:
800×533
1600×1066
2272×1514
The first two worked fine, I last one didn’t. It seems that the size has a bearing on the thumbnails showing, but I was not able to reproduce this on my install, so I would say it has to do with your server. You could ask GoDaddy if the server log shows an error for why this is occurring, but it is strange because it’s only on the thumbnails, the images are uploading.
You could also try the Force Regenerate Thumbnails plugin to see if that helps.Best regards,
MikeHi,
Sorry for the late reply, our built-in google recaptcha has been improved with the latest version 4.5.5, I see that you are using v4.4.1 please try updating. But there are also many tools available to spammers that help them by-pass google recaptcha, so another option for you would be to use the contact 7 plugin with the honeypot addon. We have had many positive reports from users that were “under attack” from spam and this helped a lot.Best regards,
MikeHi,
Sorry for the late reply, as I understand you would like this only on the “Blog” item, Please try this code in the General Styling > Quick CSS field or in the WordPress > Customize > Additional CSS field:#menu-item-7952 { background-color: #f5f7f7!important; border-left: 2px solid #0d2c40!important; box-shadow: 0px 8px 24px rgba(0,0,0,.13) !important; } #menu-item-7952 > ul { background-color: #f5f7f7!important; }Please see the screenshot in Private Content area.
Best regards,
MikeMarch 23, 2019 at 6:46 pm in reply to: Disable Mouse Scroll Changing Values on Number Fields. #1082155 -
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